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Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

skip8

Newbie

263520 Views

133 replies

64 likes

  • 263520 Views
  • 133 replies
  • 64 likes

Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

Shane1210

Visitor

174046 Views

91 replies

9 likes

  • 174046 Views
  • 91 replies
  • 9 likes

Superuser Contribution Local Files are unstable, disappearing

PlanPremiumCountryUnited KingdomDeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueThis time yesterday, my Spotify local files list was around 17,000+ tracks, which was all the music on my computer. Had some trouble with a new CD I'd b...

Visitor

Plan Premium Country United Kingdom Device Windows 10 PC Operating System Windows 10   My Question or Issue This time yesterday, my Spotify local files list was around 17,000+ tracks, ...

Elena

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crushes when I try to open the lib

When I try to open "liked music" lib, the app closes. The same problem with several artists. I tried to reinstall app but it didn't help. PlanPremiumCountryRussiaDeviceHuawei p10

Casual Listener

When I try to open "liked music" lib, the app closes. The same problem with several artists. I tried to reinstall app but it didn't help.  Plan Premium Country Russia Device Huawei p10 &n...

Ivan

Spotify Legend

498 Views

2 replies

1 likes

  • 498 Views
  • 2 replies
  • 1 likes

Superuser Contribution Only some of my public playlists can be seen. I have made 800 but only 200 can be seen by others.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

GSSNHR

Casual Listener

2113 Views

8 replies

2 likes

Playlists
  • 2113 Views
  • 8 replies
  • 2 likes

Superuser Contribution Saved albums don't show up

PlanPremiumCountryUSADeviceSamsung Galaxy S8 My Question or IssueAll of the albums I saved to my library (there are a lot) no longer appear when I click on the albums tab in my library. I can no longer scroll through all that I've saved and can only ...

Visitor

  Plan Premium Country USA Device Samsung Galaxy S8   My Question or Issue All of the albums I saved to my library (there are a lot) no longer appear when I click on the albums tab...

rtlott35

Regular

1948 Views

11 replies

4 likes

  • 1948 Views
  • 11 replies
  • 4 likes

Wrong highlight when dragging rightclick (deleting the wrong songs)

Currently when you drag the right click a little, it will highlight the song where you released the click but the context menu that opens is for the song where you first clicked. Ive deleted so many songs i didnt want to delete because the visual fee...

Casual Listener

Currently when you drag the right click a little, it will highlight the song where you released the click but the context menu that opens is for the song where you first clicked. Ive deleted so many ...

osornios

Spotify Star

714 Views

3 replies

0 likes

Desktop
Other
  • 714 Views
  • 3 replies
  • 0 likes

Lost songs

PlanPremiumCountry: USA Device(iPhone XR) My Question or Issue: I had hundreds and hundreds of songs downloaded and saved under “liked songs.” The other day I woke up and they were simply all gone. When I search for one of the songs that was previous...

Newbie

Plan Premium Country: USA   Device (iPhone XR)   My Question or Issue: I had hundreds and hundreds of songs downloaded and saved under “liked songs.” The other day I woke up and they...

Billy-J

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Solved!! A lot of albums missing in my albums list on mobile

Why are a large majority of my albums missing on my albums list when I use Spotify on my phone? They are all there when I use it on my desktop. This is very frustrating; never had this problem before.

Roadie

Why are a large majority of my albums missing on my albums list when I use Spotify on my phone? They are all there when I use it on my desktop. This is very frustrating; never had this problem before.

Billy-J

Spotify Star

777 Views

4 replies

0 likes

  • 777 Views
  • 4 replies
  • 0 likes

Superuser Contribution No se me guardan muchos artistas cuando les doy a seguir

Hola! Desde hace algún tiempo que le doy a seguir a muchos artistas y luego no se me guardan como seguidos. Por ejemplo: Idles, Shame, Bill Calahan... Les doy cada día a seguir y al día siguiente cuando los busco me salen como "no seguidos", a ver si...

Casual Listener

Hola! Desde hace algún tiempo que le doy a seguir a muchos artistas y luego no se me guardan como seguidos. Por ejemplo: Idles, Shame, Bill Calahan... Les doy cada día a seguir y al día siguiente cua...

Elena

Moderator

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

Playlist

In my playlist I dont see my songs    

Visitor

In my playlist I dont see my songs        

Billy-J

Spotify Star

571 Views

2 replies

1 likes

  • 571 Views
  • 2 replies
  • 1 likes

My Album Library is missing. Help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

I lost my entire Liked Songs

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueToday I just noticed that I lost every single of my Liked Songs, I have 2 songs now instead 2500+. I closed my account and reopened, I deleted the app and reinstalled, I ...

Casual Listener

Plan Premium Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Today I just noticed that I lost every single of my Liked Songs, I have 2 songs now instead 2500+....

jimboisse

Visitor

1410 Views

7 replies

3 likes

  • 1410 Views
  • 7 replies
  • 3 likes

Superuser Contribution Episodes from Podcasts Disappeared from Playlists and Shown Unplayed when Searched

PlanPremiumCountryUSADeviceiPhone XR, Macbook Pro 2015Operating SystemiOS 13.5.1 My Question or IssueLast night I added some episodes from a podcast (~20) into some of my playlists, but the next day, they disappeared from my playlists. When I search ...

Visitor

Plan Premium Country USA Device iPhone XR, Macbook Pro 2015 Operating System iOS 13.5.1   My Question or Issue Last night I added some episodes from a podcast (~20) into some of my pla...

Petya

Community Legend

3843 Views

1 replies

0 likes

episodes
Playlists
Podcasts
  • 3843 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist disappeard . Playlist is no longer valid

My Question or Issue I have a playlist I've been using for more than 3 years know, been my bible for travels, gym sessions, way to work... etc. Today, when trying the playlist I encountered the following message: " Playlist disappeared. The playlist ...

Visitor

My Question or Issue   I have a playlist I've been using for more than 3 years know, been  my bible for travels, gym sessions, way to work... etc.   Today,  when trying the pl...

Petya

Community Legend

5100 Views

2 replies

1 likes

playlist disappeared valid
  • 5100 Views
  • 2 replies
  • 1 likes

Superuser Contribution Discover Weekly is for someone else's account. Have I been hacked?

Plan PremiumCountry UK Device(iPhone 7 & Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueMy discover weekly shows someone elses account and very different music! Have I been hacked?

Visitor

Plan Premium Country UK   Device (iPhone 7 & Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue My discover weekly shows someone elses account and ver...

Petya

Community Legend

4257 Views

4 replies

0 likes

  • 4257 Views
  • 4 replies
  • 0 likes

Changing playlist Pictures

shows first 4 albums but wont let me customize the photo it displays.PlanPremiumCountryU.S.DeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueSo, i googled on how to change the playlist pictures and it says it should show a pencil...

Newbie

shows first 4 albums but wont let me customize the photo it displays. Plan Premium Country U.S. Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue So, i goog...

AdamDamon

Community Legend

846 Views

1 replies

0 likes

Other
  • 846 Views
  • 1 replies
  • 0 likes

Wrong song in artist’s page

PlanFreeCountryUkraineDeviceiphone xrOperating Systemios 13 My Question or Issue I guess there is a bug or just human mistake, that artist can’t have such songAdept - Money bag (sorry, can’t add attachment in mobile safari) 

Visitor

Plan Free Country Ukraine Device iphone xr Operating System ios 13   My Question or Issue   I guess there is a bug or just human mistake, that artist can’t have such song Adept...

AdamDamon

Community Legend

551 Views

1 replies

0 likes

Mistake
  • 551 Views
  • 1 replies
  • 0 likes

Sharing Playlists

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a teacher, and I would like to share a playlist with my students. I do not get the "share" optio...

Visitor

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a teacher,...

Billy-J

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle only playing songs on 3-4 albums

I know shuffling issues have been addressed for using Chromecast and other things, but I don't see an answer for my specific issue. I'm playing music from the Spotify app on my iPhone and when I shuffle all my liked songs, it constantly returns to so...

Visitor

I know shuffling issues have been addressed for using Chromecast and other things, but I don't see an answer for my specific issue. I'm playing music from the Spotify app on my iPhone and when I shuf...

Xenia

Moderator

807 Views

1 replies

0 likes

iphone
repeated albums
shuffle
  • 807 Views
  • 1 replies
  • 0 likes

Local music on computer becomes unavailable on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S6My Question or IssueI listen to local mp3's on Spotify desktop, which are on playlists that I sync to my phone. However, soon after syncing, some of the files grey out on my phone so that when the...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S6 My Question or Issue I listen to local mp3's on Spotify desktop, which are on playlists that I sync to my phone. However, soon after...

Billy-J

Spotify Star

625 Views

2 replies

0 likes

local files
syncing
  • 625 Views
  • 2 replies
  • 0 likes

Solved!! Discover Weekly not showing up on home screen. Shows up when manually searching for it.

PlanPremiumCountryIndiaDeviceSamsung A50 , Windows 10 , Web BrowserOperating SystemAndroid 10 , Windows 10 My Question or IssueDiscover Weekly not showing up on home screen. Shows up when manually searching for it. Playlist IS being updated with new ...

Casual Listener

Plan Premium Country India Device Samsung A50 , Windows 10 , Web Browser Operating System Android 10 , Windows 10   My Question or Issue Discover Weekly not showing up on home screen. ...

Ironmaiden93

Casual Listener

1679 Views

2 replies

1 likes

  • 1679 Views
  • 2 replies
  • 1 likes