Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124502 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
573684 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
309568 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225343 Views
96 replies
9 likes
PlanPremiumCountryUnited StatesDeviceiPhone XS and desktopOperating SystemiOS and Windows OS My Question or IssueMy playlists do not update on desktop. I have tried restarting my computer, logging off and on, closing and reopening the Spotify app. On...
Plan Premium Country United States Device iPhone XS and desktop Operating System iOS and Windows OS My Question or Issue My playlists do not update on desktop. I have tried restartin...
477 Views
0 replies
1 likes
PlanPremiumCountryAustria DevicePCOperating SystemWindows 10 My Question or Issue There has been multiple time my account has been hacked and i changed my password everytime. Someone played music from a playlist on my account and ever since then, thi...
Plan Premium Country Austria Device PC Operating System Windows 10 My Question or Issue There has been multiple time my account has been hacked and i changed my passw...
Casual Listener
1340 Views
2 replies
0 likes
PlanFreeCountryUnited States DeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueI have over 15 songs in my playlist but Spotify is still adding in its suggested songs. I didn't press the "Add Songs" button, so I shouldn't be hearing a...
Plan Free Country United States Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have over 15 songs in my playlist but Spotify is still adding in i...
Spotify Legend
1416 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceOccurs when on login to Spotify on my iPhone XR, PC or Mac My Question or IssueI have been noticing that artists I follow on Spotify will randomly be unfollowed. I do not see a clear pattern or length of time between follow...
Plan Premium Country USA Device Occurs when on login to Spotify on my iPhone XR, PC or Mac My Question or Issue I have been noticing that artists I follow on Spotify will randomly be u...
Moderator
883 Views
2 replies
0 likes
I'm a new Premium user trying to decide if Spotify works for me. I just saved an album to my library as a test. It has several annoying bonus tracks on it. I only wanted the tracks that on the album as originally intended. How do I remove the bonus t...
I'm a new Premium user trying to decide if Spotify works for me. I just saved an album to my library as a test. It has several annoying bonus tracks on it. I only wanted the tracks ...
Regular
679 Views
2 replies
0 likes
PlanPremiumCountryRussiaDeviceHonor 8AOperating SystemAndroid 9 My Question or IssueHello to everyone!I need a help. Not so long ago i found some kind of problem with option of "like the songs" (sorry, if i wrote the wrong name, i'm using Russian ver...
Plan Premium Country Russia Device Honor 8A Operating System Android 9 My Question or Issue Hello to everyone! I need a help. Not so long ago i found some kind of problem wi...
Not applicable
2531 Views
2 replies
0 likes
Plan: FreeCountry: USADevice: iPhone 6sOperating System: iOS 10 13.7 My Question or Issue:I recently started following some new podcasts. I have never listened to any of their episodes. When I went into My Library > Podcasts > Episodes, not all the E...
Plan: Free Country: USA Device: iPhone 6s Operating System: iOS 10 13.7 My Question or Issue: I recently started following some new podcasts. I have never listened to...
583 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceLGV30Operating System Android Oreo My Question or IssueSo my spotify has been slow and extremely buggy on mobile. I tried closing all my apps. Refreshing, changing internet to see if anything improved. Nothing did. I tried ...
Plan Premium Country USA Device LGV30 Operating System Android Oreo My Question or Issue So my spotify has been slow and extremely buggy on mobile. I tried closing all my ...
Spotify Legend
472 Views
1 replies
0 likes
I managed to get local files from iTunes on a Spotify playlist. The files play on my iPhone speaker but I CAN'T play the local files over Bluetooth. Why can't I play local files over Bluetooth? PlanPremiumCountryNew ZealandDevice(iPhone 7)Operating S...
I managed to get local files from iTunes on a Spotify playlist. The files play on my iPhone speaker but I CAN'T play the local files over Bluetooth. Why can't I play local files over Bluetooth? ...
Casual Listener
588 Views
1 replies
3 likes
I've had several songs that continue to add themselves to playlists that I've never added and do not want to listen to. I've blocked the artist yet the songs continue to show up and play. Specifically being added to Your Daily Drive playlist amongst ...
I've had several songs that continue to add themselves to playlists that I've never added and do not want to listen to. I've blocked the artist yet the songs continue to show up and play. Specificall...
Spotify Star
679 Views
1 replies
2 likes
PlanFree/Premium Device - All Devices Desktop/Mobile/TabletsOperating System - All Systems/ Operating Systems My Question or IssueIt would be nice if users could have the added flexibility of sorting by Beats Per Minute. I personally like this becaus...
Plan Free/Premium Device - All Devices Desktop/Mobile/Tablets Operating System - All Systems/ Operating Systems My Question or Issue It would be nice if users could...
Spotify Star
558 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 10 My Question or Issue About two/three months ago I listened to a 10 hour long 70s Rock playlist and Rock started showing up in my #2 top genre spot. The only songs I've listen...
Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 10 My Question or Issue About two/three months ago I listened to a 10 hour long 70s Rock ...
929 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Music Fan
809 Views
4 replies
0 likes
PlanPremiumCountryCanadaDevicePC/iPhone 5Operating SystemIOS, Windows My Question or IssueMy liked playlist has completely removed all the songs from it
Plan Premium Country Canada Device PC/iPhone 5 Operating System IOS, Windows My Question or Issue My liked playlist has completely removed all the songs from it
Spotify Star
661 Views
3 replies
1 likes
PlanPremiumCountryAustriaSamsung Galaxy a5Operating SystemAndroid, My Question or IssueHeyI would like to know, how much space is required by an average Song to be saved on my mobile phone. I like to listen to songs on the highest quality setting, bu...
Plan Premium Country Austria Samsung Galaxy a5 Operating System Android, My Question or Issue Hey I would like to know, how much space is required by an average Song to be saved on m...
Spotify Star
499 Views
1 replies
0 likes
Bonjour, Tout d'abord depuis aujourd'**bleep**, sur mon téléphone je n'ai plus de titre likee, ils ont comme disparus. Alors que sur mon pc je les aient (à ma connaissance j'ai 500 titre likee ) donc si je vous ai contacter c'est pour savoir si il es...
Bonjour, Tout d'abord depuis aujourd'**bleep**, sur mon téléphone je n'ai plus de titre likee, ils ont comme disparus. Alors que sur mon pc je les aient (à ma connaissance j'ai 500 tit...
1794 Views
0 replies
0 likes
Spotify app isn’t showing real time lyrics on iPhone 11. I’ve literally turned my phone off, delete and reinstall the app many times and the lyrics just doesn’t appear on the screen. I’ve also checked and compared my IOS and Spotify version with a fr...
Spotify app isn’t showing real time lyrics on iPhone 11. I’ve literally turned my phone off, delete and reinstall the app many times and the lyrics just doesn’t appear on the screen. I’ve also checke...
Composer
580 Views
2 replies
0 likes
Estaría genial que Spotify nos avise los usuarios que reproducen nuestras propias listas.
Estaría genial que Spotify nos avise los usuarios que reproducen nuestras propias listas.
Community Legend
668 Views
1 replies
1 likes
Hi! I am listening in the US on an iPhone, and I have Spotify premium. A couple weeks ago I was using the Spotify app, and a new feature appeared. While viewing my liked songs in the app I could organize the songs by genre/vibe. A tool bar appeared a...
Hi! I am listening in the US on an iPhone, and I have Spotify premium. A couple weeks ago I was using the Spotify app, and a new feature appeared. While viewing my liked songs in the app I ...
Community Legend
1344 Views
1 replies
2 likes
PlanPremiumCountryUkraineDevice(Xiaomi Mi 8, PC)Operating System(Android 10, Windows 10) My Question or IssueI would like to suggest an improvement. I would appreciate if songs queue showed previously played songs and not only the scheduled ones.
Plan Premium Country Ukraine Device (Xiaomi Mi 8, PC) Operating System (Android 10, Windows 10) My Question or Issue I would like to suggest an improvement. I would appreciate i...
Spotify Star
674 Views
1 replies
1 likes
