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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305023 Views

97 replies

92 likes

  • 305023 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172276 Views

242 replies

44 likes

  • 172276 Views
  • 242 replies
  • 44 likes

Why are there songs vanishing?

PlanPremiumCountrySpain DeviceWhateverOperating SystemWhatever My Question or IssueI noticed this long ago: some artists or songs that used to be available on Spotify, are no longer available. The search engine will not find them, and they disappeare...

Roadie

Plan Premium Country Spain   Device Whatever Operating System Whatever   My Question or Issue I noticed this long ago: some artists or songs that used to be available on Spotify,...

jomolist

Composer

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release radar has content from wrong artists with the same name

PlanPremium DeviceMacbook Pro late 2018Operating SystemMacOs 10.15 My Question or IssueMy release radar has content from random artists with the same name as the ones I listen to. This week 6 out 30 are completely wrong artists (Heart, Kiss, Wilma, C...

Casual Listener

Plan Premium   Device Macbook Pro late 2018 Operating System MacOs 10.15   My Question or Issue My release radar has content from random artists with the same name as the ones&nb...

timerickson

Music Fan

731 Views

3 replies

1 likes

  • 731 Views
  • 3 replies
  • 1 likes

Superuser Contribution not all my artists appear

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Xenia

Moderator

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to Rearrange Playlists

PlanFreeCountryU.S Operating SystemWindows 7 My Question or IssueIn my playlists, which feature hundreds of songs, my songs automatically appear at the bottom. In order to rearrange the playlist, I usually drag them upwards to where I want them. But ...

Visitor

Plan Free Country U.S   Operating System Windows 7   My Question or Issue In my playlists, which feature hundreds of songs, my songs automatically appear at the bottom. In order to...

Ivan

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t Add To Collaborative playlist only on PC (Spotify Win App and Webplayer)

PlanPremiumCountryCZE DeviceiPhone XOperating SystemWindows 10 and browsers Chrome, Firefox, etc My Question or IssueI can’t add any songs to collaborative playlist from another account. This problem occurs only on PC (in Spotify Windows Program and ...

Regular

Plan Premium Country CZE   Device iPhone X Operating System Windows 10 and browsers Chrome, Firefox, etc   My Question or Issue I can’t add any songs to collaborative playlist fr...

Jeremy

Spotify Legend

2439 Views

6 replies

2 likes

  • 2439 Views
  • 6 replies
  • 2 likes

Superuser Contribution disable allow explicit content - does it remove explicit songs from you playlists or just hide them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Xenia

Moderator

2969 Views

3 replies

0 likes

explicit content
Playlists
  • 2969 Views
  • 3 replies
  • 0 likes

Incorrect "Date added" of songs in my playlist

PlanPremium My Question or IssueSongs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried reinstalling Spotify both on my mobile and PC but it didn't get f...

Newbie

Plan Premium   My Question or Issue Songs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried r...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Superuser Contribution shuffle issues

PlanFree/PremiumCountryUnited states of americaDevice(Macbook air late 2013) My Question or IssueThe issue I am having is that when I connect to an amazon echo with my computer my Spotify is locked into a shuffle even though I am on my computer and t...

Visitor

Plan Free/Premium Country United states of america Device (Macbook air late 2013)   My Question or Issue The issue I am having is that when I connect to an amazon echo with my computer m...

Elena

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove downloads, Removed from library

PlanPremiumCountryCanada Samsung Galaxy Operating SystemAndroid My Question or Issue Whenever I remove a downloaded album from my downloads it also automatically un-favorites it and removes it from my library. If I do not remember to click the heart ...

Newbie

  Plan Premium Country Canada  Samsung Galaxy Operating System Android    My Question or Issue   Whenever I remove a downloaded album from my downloads it also au...

Xenia

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! CYBERATTACK ON MY SPOTIFY ACCOUNT, PLAYLIST LIBRARY DISAPPEARED

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Community,i received this email from Spotify last week! Wir haben bemerkt, dass sich je...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello C...

Emilia_8

Community Legend

1917 Views

4 replies

0 likes

  • 1917 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't search all my liked artists my library tab

Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist name. I've checked on the artist pages for the ones t...

Casual Listener

Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist na...

Xenia

Moderator

1573 Views

5 replies

2 likes

My Artist Library
  • 1573 Views
  • 5 replies
  • 2 likes

lyric feature

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat My Question or Issue I cant find the lyric feature button anymore when i play a song, it once showed up but not for a long time then the button and the l...

Visitor

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat   My Question or Issue I cant find the lyric feature button anymore when i ...

skroon19

Composer

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Solved!! The song seems to be unplayable ln my playlist, but playable on the album

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Billy-J

Spotify Star

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What is visible to my followers?

PlanPremium Operating SystemWindows 10, Android My Question or IssueTo make things clear, all my social settings are turned off on both platforms (Make my new playlists public, share my listening activity on Spotify and Show my recently played artist...

Newbie

Plan Premium   Operating System Windows 10, Android   My Question or Issue To make things clear, all my social settings are turned off on both platforms (Make my new playlists public...

Mario

Spotify Legend

11461 Views

1 replies

1 likes

  • 11461 Views
  • 1 replies
  • 1 likes

Superuser Contribution On repeat playlist displaying the wrong song

PlanPremiumCountryMexicoDeviceiPhone 7, early 2019Operating SystemiOS 13.5.1Issue: I really do like the on repeat playlist, it’s great, but it’s also flawed. It has given me various problems since i have it, and this time the issue came in the form o...

Visitor

Plan Premium Country Mexico Device iPhone 7, early 2019 Operating System iOS 13.5.1 Issue:   I really do like the on repeat playlist, it’s great, but it’s also flawed. It has given m...

Elena

Moderator

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library sorting order

Hello, I am using the windows 10 Spotify app. I have always sorted my liked songs by artist, until very recently it would then sort by album alphabetically within the artist, now it is sorted by song name. I am unsure why this is, but I can find no w...

Regular

Hello,   I am using the windows 10 Spotify app. I have always sorted my liked songs by artist, until very recently it would then sort by album alphabetically within the artist, now it is sorte...

Alex

Spotify Legend

2253 Views

9 replies

2 likes

  • 2253 Views
  • 9 replies
  • 2 likes

Spotify playlist no longer in my list that I created but still exists

Plan PremiumBoth android and window app There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get an option to add it to my playlists. Ive checked in my deleted ...

Regular

Plan Premium Both android and window app   There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get a...

SoundShots

Composer

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Remove or separate playlist help please... has become unusable

PlanPremiumCountryAustraliaDeviceAll devices Hello. I use spotify on a daily basis. It is excellent although I have a couple of related issues. I am indecisive when it comes to choosing new songs so really love the automatic playlists and use them al...

Casual Listener

Plan Premium Country Australia Device All devices     Hello. I use spotify on a daily basis. It is excellent although I have a couple of related issues. I am indecisive when it come...

darkpenguin

Visitor

6952 Views

7 replies

2 likes

Comedy
Genius
genres
Kids mode
Playlists
  • 6952 Views
  • 7 replies
  • 2 likes

Superuser Contribution Transfer playlist ownership including followers

My Question or IssueI play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave the orchestra and want to transfer the ownership of t...

Visitor

My Question or Issue I play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave ...

AlejaR

Moderator

985 Views

3 replies

0 likes

  • 985 Views
  • 3 replies
  • 0 likes