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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304986 Views

97 replies

91 likes

  • 304986 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172075 Views

242 replies

44 likes

  • 172075 Views
  • 242 replies
  • 44 likes

Solved!! Mixed artists

Hi, I just noticed that two totally artists somehow get mixed together.I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awesome let's play it loud so my neighbours can listen it...

Newbie

Hi, I just noticed that two totally artists somehow get mixed together. I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awes...

AdamDamon

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Solved!! Yet another Discover Weekly question

Hi, I have a single playlist with my whole music collection. The Discover Weekly recommendations are based on listening activity, or just having the song added to the playlist is enough? In other words, do i have to actually listen to a song for it t...

Regular

Hi,   I have a single playlist with my whole music collection.   The Discover Weekly recommendations are based on listening activity, or just having the song added to the playlist is en...

AdamDamon

Community Legend

3116 Views

9 replies

0 likes

  • 3116 Views
  • 9 replies
  • 0 likes

My mixtapes constantly jumping genres

My Question or IssueI listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face two problems:One day, eg. mixtapes 1 is playing hiphop while m2 ...

Visitor

My Question or Issue I listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike.   I face tw...

526 Views

0 replies

0 likes

Bug Algorithm
Bug Playlist
  • 526 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing podcast episodes

Hi, it looks like the "Cosmopod" podcast (https://open.spotify.com/show/1z2MBkFWYiU04QTU4R2abZ) is missing some episodes when compared to the libsyn archive (https://cosmopod.libsyn.com/). Does anyone have any idea of how this can be fixed? This seem...

Visitor

Hi,   it looks like the "Cosmopod" podcast (https://open.spotify.com/show/1z2MBkFWYiU04QTU4R2abZ) is missing some episodes when compared to the libsyn archive (https://cosmopod.libsyn.com/). D...

Elena

Moderator

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

Encountered an annoying bug about Playlist Folder

PlanPremium My Question or IssueEncountered an annoying bug about Playlist FolderI accidently created a top-level folder as shown in the screenshot.folder link:https://open.spotify.com/folder/c2d3f09dae34f000This folder made my apps crash repeatedly,...

Visitor

Plan Premium   My Question or Issue Encountered an annoying bug about Playlist Folder I accidently created a top-level folder as shown in the screenshot. folder link: https://open.spotify...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

No option to add local file

I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.

Visitor

I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.  

SoundShots

Composer

1633 Views

3 replies

0 likes

  • 1633 Views
  • 3 replies
  • 0 likes

Liked songs only playing in sections not entirely

PlanPremiumCountryUKDeviceDesktop / Samsung A70Operating SystemWindows 10 / Android OreoMy Question or IssueAfternoon When playing my liked list I have noticed the songs play in sections from that list and not the complete list. For instance, I've ad...

Visitor

Plan Premium Country UK Device Desktop / Samsung A70 Operating System Windows 10 / Android Oreo My Question or Issue Afternoon   When playing my liked list I have noticed the songs pl...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mi lista de "me gusta" se vació

PlanPremiumCountryArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 Había instalado Spotify de nuevo después de un tiempo, estaba todo bien hasta que las canciones y álbumes a los que le di me gusta desaparecieron. Desinstalé la app y la volví...

Visitor

Plan Premium Country Argentina Device Moto E4 Plus Operating System Android 7.1.1   Había instalado Spotify de nuevo después de un tiempo, estaba todo bien hasta que las canciones ...

Ivan

Spotify Legend

4436 Views

1 replies

2 likes

  • 4436 Views
  • 1 replies
  • 2 likes

Trouble playing downloaded songs

PlanPremiumCountryMalaysia DeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueWhy can’t I play some of the songs I’ve downloaded when offline?

Visitor

Plan Premium Country Malaysia  Device iPhone SE Operating System iOS 13.3.1   My Question or Issue Why can’t I play some of the songs I’ve downloaded when offline?    

Billy-J

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

[All Platforms][Developer] Spotify should not politicize. It should be about music.

Spotify used to be a platform for music for everyone to equally enjoy. However, spotify follows the general societal trend of politicizing and polarising every aspect of our daily lives despite being a music platform. The creators force their views o...

Casual Listener

Spotify used to be a platform for music for everyone to equally enjoy. However, spotify follows the general societal trend of politicizing and polarising every aspect of our daily lives despite being...

TheOneDude

Casual Listener

1827 Views

6 replies

24 likes

All Platforms
Developer
  • 1827 Views
  • 6 replies
  • 24 likes

How to update local files?

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8Operating SystemWindows 10 PRO My Question or IssueIs there a way to update the local files list on Desktop App?When I change an information from a song, it becomes gray and unplayable. Should be an "upd...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Windows 10 PRO   My Question or Issue Is there a way to update the local files list on Desktop App? When I change...

582 Views

0 replies

0 likes

local files
local files not syncing
missing file
reimport file
  • 582 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Transferring playlist to family plan

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI already have a Spotify premium account with several playlists, and my family are getting a Spotify family plan. Is there any way of saving or transferring over the ...

Visitor

Plan Premium Country UK Device Samsung S10 Operating System Android 10   My Question or Issue I already have a Spotify premium account with several playlists, and my family are getting...

Ver

Spotify Legend

6771 Views

3 replies

0 likes

  • 6771 Views
  • 3 replies
  • 0 likes

Spotify shuffles only the most recent songs

This issue has been reported once, here: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900 But since that issue has been open since 2018 and there hasn't been any official response from Spotify or a...

Casual Listener

This issue has been reported once, here:  https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900   But since that issue has been open since...

beamtz

Newbie

609 Views

1 replies

2 likes

liked songs
shuffle
  • 609 Views
  • 1 replies
  • 2 likes

“Added this month” filter

For a few days I was able to shuffle songs in my “liked songs” playlist based on if they had been added this month, last month, this year and last year I think. The options were right above the list of songs in my likes and they just showed up, I’d c...

Visitor

For a few days I was able to shuffle songs in my “liked songs” playlist based on if they had been added this month, last month, this year and last year I think. The options were right above the list ...

1100 Views

0 replies

1 likes

added last month
added last year
Added this month
added this year
  • 1100 Views
  • 0 replies
  • 1 likes

Superuser Contribution Old songs in playlist showing as recently added and random songs being added to playlist

PlanPremiumDeviceDesktop, AndroidOperating SystemWindows 10, Android 10 My Question or IssueRecently, songs that I added years ago to my playlist have been "readded" and are now showing as added very recently, thus messing up the date added sort orde...

Casual Listener

Plan Premium Device Desktop, Android Operating System Windows 10, Android 10   My Question or Issue Recently, songs that I added years ago to my playlist have been "readded" and are now ...

Jeremy

Spotify Legend

2307 Views

3 replies

7 likes

  • 2307 Views
  • 3 replies
  • 7 likes

Superuser Contribution Accessing local files on a public playlist

PlanPremiumCountryUSADeviceiPhone, DesktopMy Question or IssueI was browsing public playlists and came across a complete collection of Uzi and noticed there was local files on the playlist (grayed song). It looks as if some songs were once on spotify...

Visitor

Plan Premium Country USA Device iPhone, Desktop My Question or Issue I was browsing public playlists and came across a complete collection of Uzi and noticed there was local files on the playl...

Elena

Moderator

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

Help with Queue

I've been very confused when listening to spodify because as soon as I switched to spodify premium, my queue would act very weird. I could listen to a song, and then music I have never even heard of, let alone added to my playlists would play. I'm ju...

Casual Listener

I've been very confused when listening to spodify because as soon as I switched to spodify premium, my queue would act very weird. I could listen to a song, and then music I have never even heard of,...

MrGC

Music Fan

1067 Views

3 replies

0 likes

Help
queue
  • 1067 Views
  • 3 replies
  • 0 likes

Shuffle feature algorithm needs upgrading

PlanPremiumCountryUnited KingdomDevicesiPhone XS Max and Macbook Pro late 2016Operating SystemiOS 13.5.1 and macOS Catalina 10.15.5 My Question or IssueMy Liked Songs Library contains over 4100 songs and when on shuffle mode only plays the most recen...

Newbie

Plan Premium Country United Kingdom Devices iPhone XS Max and Macbook Pro late 2016 Operating System iOS 13.5.1 and macOS Catalina 10.15.5   My Question or Issue My Liked Songs Library...

572 Views

0 replies

0 likes

algorithm
frustration
shuffle
shuffling
  • 572 Views
  • 0 replies
  • 0 likes

Why are there songs vanishing?

PlanPremiumCountrySpain DeviceWhateverOperating SystemWhatever My Question or IssueI noticed this long ago: some artists or songs that used to be available on Spotify, are no longer available. The search engine will not find them, and they disappeare...

Roadie

Plan Premium Country Spain   Device Whatever Operating System Whatever   My Question or Issue I noticed this long ago: some artists or songs that used to be available on Spotify,...

jomolist

Composer

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release radar has content from wrong artists with the same name

PlanPremium DeviceMacbook Pro late 2018Operating SystemMacOs 10.15 My Question or IssueMy release radar has content from random artists with the same name as the ones I listen to. This week 6 out 30 are completely wrong artists (Heart, Kiss, Wilma, C...

Casual Listener

Plan Premium   Device Macbook Pro late 2018 Operating System MacOs 10.15   My Question or Issue My release radar has content from random artists with the same name as the ones&nb...

timerickson

Music Fan

729 Views

3 replies

1 likes

  • 729 Views
  • 3 replies
  • 1 likes