Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
128361 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
577315 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
313518 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
228797 Views
96 replies
9 likes
PlanFree/PremiumPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueToday I noticed that the major part of my library is not available anymore. I...
Plan Free/Premium Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or I...
Casual Listener
763 Views
3 replies
0 likes
Operating SystemWindows 10 My Question or IssueThree songs don't show full menu and don't have artist/album listed (see screenshot). The main problem is that these can't even be removed from a playlist once added. Example Songs:spotify:episode:0PNxLX...
Operating System Windows 10 My Question or Issue Three songs don't show full menu and don't have artist/album listed (see screenshot). The main problem is that these can't even be ...
Spotify Legend
618 Views
1 replies
1 likes
PlanPremiumCountryUsa DeviceMac DesktopOperating SystemMacOs Mojave My Question or IssueYears ago, I imported my entire iTunes library (mostly legally downloaded files) into Spotify. However, last year, my computer crashed and I lost all of my local ...
Plan Premium Country Usa Device Mac Desktop Operating System MacOs Mojave My Question or Issue Years ago, I imported my entire iTunes library (mostly legally downloaded files...
Spotify Legend
921 Views
1 replies
0 likes
PlanPremiumCountryUnited Stated DeviceiPhone XOperating SystemWhatever the latest iOS is My Question or IssueFor the last week or so, every few mornings that I first open up the Spotify app & go straight to "Your Library" and go to "Artists" (cause t...
Plan Premium Country United Stated Device iPhone X Operating System Whatever the latest iOS is My Question or Issue For the last week or so, every few mornings that I first o...
Spotify Legend
1827 Views
10 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSo one of my long time favorite songs is Into The Ocean by Blue October from their Foiled (2006) album and I was quite surprised to see that an american band ...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue So one of my long time favorite songs is Into The Ocean by Blue Octobe...
Spotify Legend
2674 Views
2 replies
5 likes
Hi I have just signed up to spotify premium and I have a very large library of music on iTunes. Is there a way to get this library on to spotify both on my laptop ?- MacBook pro and on my phone. A samsung s20. When i download the music on my phone, I...
Hi I have just signed up to spotify premium and I have a very large library of music on iTunes. Is there a way to get this library on to spotify both on my laptop ?- MacBook pro and on my phone. A sa...
695 Views
0 replies
1 likes
¡Hola!Me gustaría reportar un problema que me está pasando recientemente con la nueva función de "mis eternos favoritos", y que estoy seguro de que ya le ha sucedido a otros. Lo que pasa es que ya no ha aparecido de la misma forma, en una interfaz de...
¡Hola! Me gustaría reportar un problema que me está pasando recientemente con la nueva función de "mis eternos favoritos", y que estoy seguro de que ya le ha sucedido a otros. Lo que pasa es que ya ...
413 Views
0 replies
0 likes
Rather than paying $15/month for SiriusXM, I would rather recreate the channels that I listen to the most on either Spotify or Stations. Anyone have suggestions on how to do this?Additionally, I think it would be a great move if Spotify could do this...
Rather than paying $15/month for SiriusXM, I would rather recreate the channels that I listen to the most on either Spotify or Stations. Anyone have suggestions on how to do this? Additionally, I ...
Spotify Star
1286 Views
1 replies
1 likes
So my issue has been occuring for at least 3 weeks now. I will be listening to a song on my playlist and I will skip to the next song, but that song then does not play. I then skip again to the next song and it plays. This is happening with all of my...
So my issue has been occuring for at least 3 weeks now. I will be listening to a song on my playlist and I will skip to the next song, but that song then does not play. I then skip again to the next ...
Casual Listener
1716 Views
4 replies
1 likes
I continue having an issue where my app crashes every time I want to add a song to the “Forever Favorites” playlist. The playlist disappeared from my home screen, but even when I click on the link you provided, my app continues crashing each time tha...
I continue having an issue where my app crashes every time I want to add a song to the “Forever Favorites” playlist. The playlist disappeared from my home screen, but even when I click on the link yo...
1294 Views
0 replies
2 likes
PlanPremiumCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi all, from i guess the beginning of september or something else, i noticed that the shuffle playlist is not working well at all. Once i get the track...
Plan Premium Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10 My Question or Issue Hi all, from i guess the beginning of september or something else,...
319 Views
0 replies
0 likes
PlanFreeCountryBelgiumDeviceopen spotify (web player)Operating SystemWindows 10 My Question or Issue A large part of my library is not showing in the web player anymore. However, when I look up an artist that I know I used to follow, it still shows I...
Plan Free Country Belgium Device open spotify (web player) Operating System Windows 10 My Question or Issue A large part of my library is not showing in the web player anymor...
Visitor
611 Views
2 replies
2 likes
PlanPremiumCountryIndia Device(iPhone Xr)Operating System(iOS 14) My Question or Issue Are Release Radar and Discover Weekly available in India?
Plan Premium Country India Device (iPhone Xr) Operating System (iOS 14) My Question or Issue Are Release Radar and Discover Weekly available in India?
Spotify Star
1525 Views
5 replies
2 likes
PlanPremiumCountryRussiaDeviceHonor 10Operating SystemAndroid My Question or IssueHi!Today is Friday, so the new Release Radar was expected. I checked it yesterday at about 0:30 before going to sleep (so it was technically Friday already) - the playl...
Plan Premium Country Russia Device Honor 10 Operating System Android My Question or Issue Hi! Today is Friday, so the new Release Radar was expected. I checked it yesterday at about...
Newbie
852 Views
1 replies
3 likes
PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9+, PCOperating SystemAndroid, Windows 10 My Question or IssueRemove from the list of songs that I liked by mistake. Is there any way to know what song it was? I don't remember the name or the artist.
Plan Premium Country Argentina Device Samsung Galaxy 9+, PC Operating System Android, Windows 10 My Question or Issue Remove from the list of songs that I liked by mistake. Is there ...
Community Legend
1027 Views
1 replies
1 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone and macbook My Question or IssueI've been using spotify for years, never trouble. This issue has just been here for a day now. I have spotify on both my iphone and my macbook. The lists and songs I like a...
Plan Premium Country The Netherlands Device iPhone and macbook My Question or Issue I've been using spotify for years, never trouble. This issue has just been here for a day now. ...
Spotify Star
2036 Views
3 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone xs Operating SystemiOS 13.6 My Question or Issue Hello everyone. I have searched the net and forums and can’t find the answer, so I’m resorting to posting here and am really really hoping that someone will hav...
Plan Premium Country Australia Device iPhone xs Operating System iOS 13.6 My Question or Issue Hello everyone. I have searched the net and forums an...
Composer
653 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceiPhone 11Operating System(iOS 13.7) My Question or IssueRecently moved from GPM to Spotify. Pretty good so far. However, I did love one function from GPM, which is keeping and allowing me to add as many albums/songs to my...
Plan Premium Country Japan Device iPhone 11 Operating System (iOS 13.7) My Question or Issue Recently moved from GPM to Spotify. Pretty good so far. However, I did love one function ...
Casual Listener
1096 Views
2 replies
1 likes
PlanPremiumCountryCanadaDevice(Desktop, Laptop (Windows 10) and Android Galaxy S8Operating SystemWindows 10/Android My Question or IssueIs it possible to recover lists that were deleted more than a year ago? I've had spotify premium since about 2015,...
Plan Premium Country Canada Device (Desktop, Laptop (Windows 10) and Android Galaxy S8 Operating System Windows 10/Android My Question or Issue Is it possible to recover lists that w...
337 Views
0 replies
1 likes
PlanPremiumCountryIndia DeviceDesktop, android, iOS I am not getting my discover weekly and I dont think I have ever got it while my friends are getting it. Attached is a screen shot of "Made For You". My Question or Issue
Plan Premium Country India Device Desktop, android, iOS I am not getting my discover weekly and I dont think I have ever got it while my friends are getting it. Attached is ...
Not applicable
1860 Views
10 replies
0 likes
