Songs without menu and metainformation

[laniane]

Operating System

Windows 10

My Question or Issue

Three songs don't show full menu and don't have artist/album listed (see screenshot). The main problem is that these can't even be removed from a playlist once added.

Example Songs:

spotify:episode:0PNxLXMj9RAY0woztDW6FA
spotify:episode:06zfWdHKBdYkmJ5oSAqzvd
spotify:episode:5GZ1UhKhCVoGetZBMj1WSb

 

[Mihail]

Hey there @laniane,

Thanks for getting in touch and searching for the answer you need in the Community!

We tried following the URIs you provided, but couldn't bring up any content with them. Would you mind double checking that they are correct? You can follow the steps here. 

If some of the options are missing, its possible that the app files have gotten damaged. This can usually be solved by performing a clean reinstall. This page contains detailed instructions on how to do this. 

If that doesn't fix things, could you let us know if the options appear when you log on to another device or on the web player? 

Hope you find this useful. Let us know how you get on.