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Please see below the most popular frequently asked questions.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53379 Views
  • 58 replies
  • 61 likes
  • 53379 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 22785 Views
  • 44 replies
  • 28 likes
  • 22785 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 118939 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 118939 Views
  • 62 replies
  • 48 likes

Superuser Contribution Can't access "more" options

PlanPremium FamilyCountrySingaporeDevice(Xiaomi Redmi 6A 2/32GB)Operating System(Android 9) My Question or IssueWhen I try to access the more options, my screen will turn darker like about to open the menu but it will freeze midway and the song will ...

  • Casual Listener
  • Plan Premium Family Country Singapore Device (Xiaomi Redmi 6A 2/32GB) Operating System (Android 9)   My Question or Issue When I try to access the more options, my screen will turn dar...
  • Guido
  • Spotify Legend
  • 373 Views
  • 4 replies
  • 0 likes
  • 373 Views
  • 4 replies
  • 0 likes

Superuser Contribution i want know what song was listened most

as i can see the higher thing is metal core melodic i dont really remeber what i listen but it was most system of dawn maybe raven but jacob plant not my favorite anymore i cant enjoy it now as i was enjoyed oncei want really to know what was 2019 th...

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  • Music Fan
  • as i can see the higher thing is metal core melodic   i dont really remeber what i listen but it was most system of dawn maybe raven   but jacob plant not my favorite anymore i cant enj...
  • blusm1tusm
  • Music Fan
  • 1026 Views
  • 4 replies
  • 0 likes
  • Sony
  • 1026 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can you save your downloads to your mobile device if you log into your account via PC?

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemOxygenOS My phone will be in airplane mode for longer than 30 days due to lack of internet connection. Can I log into my Spotify account using a computer to save my downloaded songs and playlists t...

  • Casual Listener
  • Plan Premium Country USA Device OnePlus 6T Operating System OxygenOS   My phone will be in airplane mode for longer than 30 days due to lack of internet connection. Can I log into my Sp...
  • jdellen937
  • Casual Listener
  • 613 Views
  • 3 replies
  • 0 likes
  • 613 Views
  • 3 replies
  • 0 likes

Solved!! Russian artists incorrectly featuring others

PlanPremiumCountrySwedenDevicePC/Android PhoneOperating SystemWindows 10/Android My Question or IssueFor the past month or slightly more I've had a couple of Russian artists added to my Discover Weekly/Release Radar.The genre those playlists usually ...

  • Casual Listener
  • Plan Premium Country Sweden Device PC/Android Phone Operating System Windows 10/Android   My Question or Issue For the past month or slightly more I've had a couple of Russian artists ...
  • Emilia_8
  • Community Legend
  • 1343 Views
  • 5 replies
  • 0 likes
  • 1343 Views
  • 5 replies
  • 0 likes

I thought the limit was 10,000

I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore? PlanPremium

  • Casual Listener
  • I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore?   Plan Premium
  • dinomight
  • Spotify Star
  • 1139 Views
  • 3 replies
  • 0 likes
  • 1139 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Related artists/Fans also like Section

How and when will I have a “fans also like” section on my artist page? I had one in the past, but it disappeared after 2 days.

  • Regular
  • How and when will I have a “fans also like” section on my artist page?    I had one in the past, but it disappeared after 2 days.
  • Elianoob
  • Casual Listener
  • 20368 Views
  • 5 replies
  • 1 likes
  • 20368 Views
  • 5 replies
  • 1 likes

Cant play starboy from the weeknd.

PlanPremiumCountryNetherlandsDeviceGalaxyS8+, pc and webplayerOperating Systemandroid and windows 10 My Question or IssueIf I try to play starboy by the weeknd it doesn't play anything. I check to see if i had explicit content turned on so that wasn'...

  • Newbie
  •   Plan Premium Country Netherlands Device GalaxyS8+, pc and webplayer Operating System android and windows 10   My Question or Issue If I try to play starboy by the weeknd it doe...
  • OneByBoo
  • Roadie
  • 1731 Views
  • 1 replies
  • 0 likes
  • 1731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't playlist stop shuffling when I click unshuffle?

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemiOS 10 My Question or IssueEven when I disable the shuffle feature on a playlist, the songs still don't play in order and continue shuffling. I have seen people report the opposite problem (so...

  • Casual Listener
  •   Plan Free Country Australia   Device Macbook Air Operating System iOS 10   My Question or Issue Even when I disable the shuffle feature on a playlist, the songs still don...
  • Xenia
  • Moderator
  • 1615 Views
  • 1 replies
  • 0 likes
  • 1615 Views
  • 1 replies
  • 0 likes

My thoughts about the new library

Hi,I wanted to create a blog but this is not possible it seems so I created this topic. If anybody can help me with creating a blog, let me know. This topic is about the new library. There's a lot of frustration about the new library with old library...

  • Community Legend
  • Hi, I wanted to create a blog but this is not possible it seems so I created this topic. If anybody can help me with creating a blog, let me know.   This topic is about the new library. There...
  • iraklisg
  • Regular
  • 1504 Views
  • 5 replies
  • 0 likes
  • 1504 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Album search produces inconsistent results

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issuei'm having trouble with Spotify's search function for albums. Here is an example: If i search for "uncommon denominators" by NRBQ, i can't find it. And if search for "Ridin' ...

  • Roadie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue i'm having trouble with Spotify's search function for albums.  Here is an example:   I...
  • Guido
  • Spotify Legend
  • 3373 Views
  • 5 replies
  • 0 likes
  • 3373 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Playlist Wont update

PlanPremiumCountryThe NetherlandsDeviceHp laptopOperating SystemWindows 10 My Question or Issuei wanted to change the cover and description of my kpop playlist. i changed it and clicked ''save'', but when i refresh/go to another page and go back to t...

  • Visitor
  •   Plan Premium Country The Netherlands Device Hp laptop Operating System Windows 10   My Question or Issue i wanted to change the cover and description of my kpop playlist. i cha...
  • Katerina
  • Spotify Legend
  • 1128 Views
  • 3 replies
  • 1 likes
  • 1128 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Backup My Albums

PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know it's feasible to backup a playlist to an excel file. Is there any way to do the same for all my...

  • Community Legend
  • Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know it's feasib...
  • Peter
  • Spotify Legend
  • 2336 Views
  • 3 replies
  • 0 likes
  • album
  • 2336 Views
  • 3 replies
  • 0 likes

New phone lost saved music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Songs by a specific artist skips

I have noticed that songs from MC Magic’s Magic City Part 2 album will only play for 5-8 seconds before going to the next second. I have tried listening to individual songs From the album but I get the same result. I am able to listen to other songs ...

  • Newbie
  • I have noticed that songs from MC Magic’s Magic City Part 2 album will only play for 5-8 seconds before going to the next second. I have tried listening to individual songs From the album but I get t...
  • Emilia_8
  • Community Legend
  • 2074 Views
  • 1 replies
  • 0 likes
  • 2074 Views
  • 1 replies
  • 0 likes

Solved!! Album list with Date of record on Excel

Hi I would need to transfer my Album list into an XLS file with the name of the artist, the title of the record AND THE DATE of the record release I have search... no way to do it Can you help me ?Thank you !

  • Visitor
  • Hi   I would need to transfer my Album list into an XLS file with the name of the artist, the title of the record AND THE DATE of the record release   I have search... no way to do it �...
  • OneByBoo
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! "can't play this right now"

PlanPremiumCountry DeviceWindows 10, Onkyo ReceiverOperating SystemWindows 10 My Question or IssueI created a playlist using local files on my Win10 laptop. Now I am trying to play it on my Onkyo Receiver. Regarding the Onkyo device I am being told "...

  • Casual Listener
  •   Plan Premium Country   Device Windows 10, Onkyo Receiver Operating System Windows 10   My Question or Issue I created a playlist using local files on my Win10 laptop.&nbsp...
  • dinomight
  • Spotify Star
  • 8474 Views
  • 1 replies
  • 0 likes
  • devices
    local files
  • 8474 Views
  • 1 replies
  • 0 likes

Played vs. Unplayed Podcasts

PlanFreeCountryUSA DeviceCoolpadOperating SystemAndroid version 9 My Question or IssueI'm having an issue with the podcasts. For one, when I sort by date, it doesn't stay that way (okay I'm a little lazy on that one). For another, when I sort by 'unp...

  • Casual Listener
  •   Plan Free Country USA   Device Coolpad Operating System Android version 9   My Question or Issue I'm having an issue with the podcasts. For one, when I sort by date, it d...
  • Corliss
  • Casual Listener
  • 1793 Views
  • 2 replies
  • 3 likes
  • 1793 Views
  • 2 replies
  • 3 likes

Reached Library Limit earlier than 10,000

PlanPremiumCountryAustralia DeviceSamsung Galaxy S10 My Question or IssueSpotify is telling me I've reached my Library Limit which is supposedly 10,000 (way too low by the way).But then my library tells me I only 9164 liked songs.So what is going on?

  • Visitor
  •   Plan Premium Country Australia   Device Samsung Galaxy S10   My Question or Issue Spotify is telling me I've reached my Library Limit which is supposedly 10,000 (way too lo...
  • dinomight
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist artwork doesn't display when the playlist is played?

PlanPremiumCountryUSDeviceLG Stylo 5+Operating SystemAndroid Pie My Question or Issue:Hello, When I tried to apply artwork for a playlist, the artwork doesn't actually show up when playing the playlist. Only the original album artwork (from the origi...

  • Visitor
  • Plan Premium Country US Device LG Stylo 5+ Operating System Android Pie   My Question or Issue: Hello,    When I tried to apply artwork for a playlist, the artwork doesn't ...
  • Mario
  • Spotify Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Strange suggestion in releaseradar and my 2019 songs

PlanPremiumCountryDenmark DeviceAnyOperating SystemAny My Question or IssueSpotify think I am lisning to K-pop, but I do not. My 2019 and release radar is suggestiong K-pop. Is this an error or is somebody else using my Spotify account?

  • Visitor
  •   Plan Premium Country Denmark   Device Any Operating System Any   My Question or Issue Spotify think I am lisning to K-pop, but I do not. My 2019 and release radar is sugg...
  • Emilia_8
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes