Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey!
Thanks for coming to the Spotify Community.
We’re excited to hear about your 2024 Wrapped experience.
Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing.
You can find this year's Wrapped by tapping Home and selecting the Wrapped feed. This link should also take you to the experience when you open it on your mobile device. If you still don’t see it, please try the steps below:
We’ll be keeping an eye on this thread and reporting back to the right folks, as well as linking to any known issues which may arise.
Please note:
Wrapped may not be available to all users, as it’s subject to specific eligibility criteria. Before posting here we encourage you to ensure you’re on the latest version of the app, and read this year’s FAQ in the Support Site for more information.
It doesn't let me see the musical evolution
my spotify wrapped is totally wrong!!!! ive never listened to any of the songs
Premium plan/Android/Hungary
Hi,
For some reason it seems like spotify stopped tracking all my song entries at around july/august, and i have no idea what"s causing this issue, can this be fixed?
I would love to see my actual spotify wrapped
My wrapped do not correspond to my taste it's à shame
I got a similar problem, basically my phone doesn't/can't update apps anymore because it's old and slow meaning spotify hasn't really updated for quite a while. I'm not able to see the 2024 wrapped video on phone and can't seem to access it anywhere on PC. I had the same problem last year however I was able to access it on my PC.
Hiii, I don't see the musical evolution section, other friends have seen it but I haven't 😞
I've only listened to the number one singer three times.
My Spotify wrapped is 50% wrong, songs by artists I have never heard of or listened to and songs that don’t appear on any of my playlists. It also has got the amount of minutes played very wrong as I know I listen at least 2/3 hours each day. Not sure what has gone on for the killers and the strokes to apparently have been on constant rotation for this year and occupying my top songs 2024, despite my top artists being Beyonce, Taylor swift and Billie eilish?!
Spotify marco que no me sale mi wrappen porque no escuché suficiente música y todo el año llevo pagando el plan premium espero una solución pronto gracias
Plan
Premium
Country
Account: Thailand Location: South Korea(Due to moving abroad years ago)
Device
Samsung S22+
Operating System
Android 14
My Question or Issue
I can't see listenimg evoultion in my wrapped this year despite I listened to music about 90,000 mims this year according to wrapped.
Why is some random old artist from the 70s my number 1 artist and then the rest are rappers. I never listen to him if at all. 2k minutes? I would at least remember one of his songs. pls take him off my wrapped and adjust everything accordingly, I’m gonna cruzz.
I don’t have a podcast section in my wrapped this year, i don’t understand why.
I have the family plan and I think some of the songs that my family was playing got put into my Spotify wrapped because some of the songs I’ve never heard of before
I can't access my 2024 summary
2024 museum
All (or most) of my friends have received their spotify wrapped and I haven't. I do use desktop Spotify, but I got a wrapped last year, so that shouldn't be an issue. When I go to the wrapped website, and it takes me to Spotify, there is no Wrapped to be found. Help please! Is Spotify slow releasing them?
Yep same here. Mine was totally wrong. I listened to one artist for two months straight and he was barely mentioned. And my minutes listened is definitely too low. Very disappointed I was looking forward to this
no my fav artist, 0 tracks in top songs 0/100
Meu wrapped está grandiosamente errado!
o artista que mais escutei no ano sem dúvida foi o Don Toliver.
e o mesmo não apareceu, apareceram cantores que parei de escutar à um bo
m tempo no top 5 artistas mais ouvidos
I have the same problem. My top 5 artists are definitely wrong as well as my top 5 songs... it is so disappointing especially as a premium user
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…