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sync issues between desktop and mobile

sync issues between desktop and mobile

I've seen in the last weeks that there is a sync issue between my desktop app and the mobile app. I've added a playlist to my favorites in the desktop but it's not displayed in the app.

This doesn't happen the other way round
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67 Replies

4/2/2025

Bump - Needing assistance with syncing issues for cross-platform syncing (only an issue with LIKED SONGS).

 

Currently running Macbook pro from November 2024, ios 15.3.

iPhone is iphone 13 pro max running ios 18.3.

I have logged out more than 2 times on both devices.
I have cleared the cache on spotify on both devices twice.

Both devices are able to create a new playlist with no syncing issues on the other device.

I have played songs from one device to another by selected the output device when they are both in close range.

I have gone into offline mode on both devices, closed the apps, reopened the apps, turn offline mode off on both devices, waited for sync to start, no sync observed, restarted my apps, relaunched apps and still no sync.

 

I'm just trying to sync my liked songs from my phone (has more recent liked songs) to my mac. It shouldnt be so hard.

 

I have the same issue now as well. It just happened for the first time. Cannot sync on desktop.

I've seen posts with the same issue back in 2018 and before. This post is from 2022 and doesn't seem to have any resolution for the user. I've reinstalled and was fine and then Spotify took itself off my desktop and had to open from Windows and required a new log in which then has my last song added from 29JUL2024. I got it to work a week before this. I don't connect to any other network, its home wifi or data. 

Please tell me over the last 6 years there's been an easy fix?

Hey @Omniman_Fan@kic1 & @Thaddeusii,

 

Thanks for letting us know that this is still an issue on your ends!

After making sure that you're not using any VPN services, on the affected devices, could you try logging out of the app and back in twice in a row? This triggers a manual sync of all your settings and data and should potentially fix the issue (depending on its source, of course).
We'd also like to know if any of you are using a work-related/ company-licensed device or if all of your devices are for personal use only.

Should the issue persist afterwards, share with us the following details for the affected devices - what the device is, its current OS version and your Spotify app version, as well as if your app has been downloaded from the Microsoft app store or our website (Windows users only).

Many thanks! We'll be on the lookout for your replies 🙂 

VasilModerator
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I've added quite a few songs to my "Liked" playlist on Desktop App. A few days later these songs are still not synced to my iOS App. I've tried all the suggested remedies: updated all the apps the the latest version, logged out/logged in, cleared cache. Not sure what else can be done to resolve it. 

Plan

Premium

Country

UK

Desktop

  • Device MacBook Air, M1, 2020
  • Operating System Sonoma, 14.5

Mobile

  • Device Phone 11 Pro Max
  • Operating System 18.1.1

 

My liked songs are a month out of date on the Windows app. I have tried reinstalling and other fixes on the internet, and none worked.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

songs on my phones library are not showing up on my pc 

Albums showing as added on the Android app are not showing as added on the desktop app (Win10).

I don't know which of these is correct (most up-to-date) so I don't know which app is failing to sync.

So I searched this site and followed the instructions to re-install both apps, and also deleted the Spotify cache data on Android.

None of the above has helped. Anything else I can try to get everything to sync please?

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