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Can't Log In

Can't Log In

Avatar of mattcohen27
Newbie
2017-10-29 03:06 PM

I had to replace my iPhone.  I downloaded the Spotify app onto my new iPhone.  I keep hitting the "Log In" button to log in, but nothing is happening.

1 person had this problem.
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3 Replies

Avatar of jarredmorley
Roadie
2017-10-30 01:20 AM

Hi Matt, 

 

No good that you're unable to login!

Does this just happen on your iOS device or have you tried logging in on other devices? 

 

Do you have a linked Facebook account? You can try logging in this way. 

 

Let me know how you go! 

 

Cheers

 

Jarred

Avatar of ruevaughn
Casual Listener
2017-10-31 07:14 PM

This is happening to me as well. iPhone 5s, version 11.0.3. I verified I have updated Spotify to the latest version, essentially when I click "Log In" Nothing happens. Finally after waiting about 5 minutes the screen changed but it only shows video play and the <  Log in text. Attached is a screenshot

Photo Oct 31, 12 07 24 PM.png
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Avatar of ruevaughn
Casual Listener
2017-10-31 07:17 PM

I can login with every other device (iMac, PC (Windows)) Fine.

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