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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37283 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102850 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299227 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125905 Views

19 replies

38 likes

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falling 4 me t-milly

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

Newbie

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

495 Views

0 replies

0 likes

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stop shuffling

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

Newbie

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

user-removed

Not applicable

802 Views

2 replies

0 likes

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premium account doesn't work

My free Month ended and so i thought that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account starts or what other Problem can it be? I deleted the app, swi...

Newbie

My free Month ended and so i thought  that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account start...

Bethany_Dawn

Community Legend

471 Views

1 replies

0 likes

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Full-Screen Playback UI

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature. - It’s horrible when driving, requiring two taps to skip songs.- It mangles album art- I feel the default U...

Newbie

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature.   - It’s horrible when driving, requiring two tap...

608 Views

0 replies

0 likes

UI
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iPhoneX/iOS 11 not playing Spotify via car USB

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB, the phone stops playing music. Any recommendations...

Newbie

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB,...

1035 Views

0 replies

2 likes

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If I'm playing songs from my iphone does it show up on someone else's friend feed?

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

Newbie

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

Bethany_Dawn

Community Legend

536 Views

1 replies

0 likes

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Web Player connecting to iphone

Hi All, When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone. Is this to do with Spotify connect? I don't have wifi at work and I don't want...

Newbie

Hi All,   When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone.   Is this t...

Bethany_Dawn

Community Legend

1372 Views

1 replies

0 likes

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Only four songs when searching offline

When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the picture, if i search for arcade fire, of which i have...

Casual Listener

When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the pi...

418 Views

0 replies

0 likes

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Shuffle keeps turning itself back on

Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to the album in order, well, I’d like to but the shuffle...

Newbie

Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to th...

1094 Views

0 replies

8 likes

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se cierra la app en ios 6.1

tengo un ipod 4 con ios 6.1 pero de un tiempo abro la aplicacion y se cierra repentinamente

Newbie

tengo un ipod 4 con ios 6.1 pero de un tiempo abro la aplicacion y se cierra repentinamente

549 Views

0 replies

0 likes

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WillTransfer playlists to a new account

Log in at your old Spotify account on your desktop.Choose a playlist which you'd like to move. Click and hold the title, and then drag it to your desktop.Do this for all playlists you'd like to move.Now you should have all your playlists on your desk...

Casual Listener

  Log in at your old Spotify account on your desktop. Choose a playlist which you'd like to move. Click and hold the title, and then drag it to your desktop. Do this for all playlists you'd ...

452 Views

0 replies

0 likes

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Running genre not available

Running is not available in ios. All the other genres show and are usesble, but not running. Who can help. Iphone 8, latest updates.

Newbie

Running is not available in ios. All the other genres show and are usesble, but not running. Who can help. Iphone 8, latest updates.

333 Views

0 replies

0 likes

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Unable to play songs from iTunes

Hi, I’m using Spotify on iPhone SE.The app stopped playing songs I imported from iTunes after updating to iOS 11.2.1 (not really stopped, just played only the first second of a song and change to the next ones in a playlist).Does any have any suggest...

Newbie

Hi, I’m using Spotify on iPhone SE. The app stopped playing songs I imported from iTunes after updating to iOS 11.2.1 (not really stopped, just played only the first second of a song and change to t...

374 Views

0 replies

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login failed

i kept on getting login failed on my iphone spotify app. it says "could not establish a connection to the spotify service. make sure your network connection is working and try again." im using a wifi at my college and it seems fine. im having a full ...

Newbie

i kept on getting login failed on my iphone spotify app. it says "could not establish a connection to the spotify service. make sure your network connection is working and try again." im using a wifi...

425 Views

0 replies

0 likes

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Block Spotify data usage on cellular while maintaining functionality on wifi

I'm hoping someone can tell me if there's a way to prevent spotify from using any of my data on Android while maintaining all functionality via wifi, without having to switch between modes every time I change from wifi to cellular and vice-versa What...

Casual Listener

I'm hoping someone can tell me if there's a way to prevent spotify from using any of my data on Android while maintaining all functionality via wifi, without having to switch between modes every time...

tvance85

Casual Listener

782 Views

1 replies

0 likes

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Cancion no esta disponible

Ayuda plox. No puedo reproducir varias canciones, ya que me sale ese mensaje. Iphone 6s, Spotify version 8.4.28.1104

Newbie

Ayuda plox. No puedo reproducir varias canciones, ya que me sale ese mensaje. Iphone 6s, Spotify version 8.4.28.1104

329 Views

0 replies

0 likes

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Music Video Quality

I find that music video playback has poor quality - lots of blocking, some motion blur, and poor audio quality. Can spotify comment on the audio/video bitrates and codecs in use? Can premium subscribers get some control over this?

Music Fan

I find that music video playback has poor quality - lots of blocking, some motion blur, and poor audio quality. Can spotify comment on the audio/video bitrates and codecs in use? Can premium subscrib...

835 Views

0 replies

0 likes

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Library to artist page

Hi all, When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recently, it only displays the downloaded content. Is there anyway...

Newbie

Hi all,   When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recent...

319 Views

0 replies

0 likes

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Help

For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in a certain playlist. Is it because I have over 1000 ...

Newbie

For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in ...

450 Views

0 replies

0 likes

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Playlists

The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. Please help fix it.

Newbie

The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. ...

313 Views

0 replies

0 likes

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