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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240873 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123230 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2875 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307066 Views

62 replies

16 likes

  • 307066 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131679 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Limit Reached?

I'm trying to download more music to listen to while offline but my app keeps insisting I have reached the 3333 song limit, when I haven't, I'm not 100% sure how many songs I have saved online but I know for sure it's not even near 1000 songs. Please...

Newbie

I'm trying to download more music to listen to while offline but my app keeps insisting I have reached the 3333 song limit, when I haven't, I'm not 100% sure how many songs I have saved online but I ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
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Overcharged for 1 year premium and not working

Hi thereA couple of issues that I’ve found after trying unsuccessfully to use Spotify on my iPhone 7.1) I’ve been charged 1188 Norwegian krone a few weeks ago, but my boyfriend was only charged 990nok. There was a special offer on at the time offerin...

Newbie

Hi there A couple of issues that I’ve found after trying unsuccessfully to use Spotify on my iPhone 7. 1) I’ve been charged 1188 Norwegian krone a few weeks ago, but my boyfriend was only charged 9...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
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No podcasts on iPad

Hi, is there anyone who has no podcasts menu on main screen on iPad, in premiom version?

Newbie

Hi, is there anyone who has no podcasts menu on main screen on iPad, in premiom version?

xchobax

Newbie

1894 Views

1 replies

4 likes

  • 1894 Views
  • 1 replies
  • 4 likes

Music cut all the time and ask me to select a device

Hi. I have spotify prenium, when I listen to music it keep cutting and asking me to select a device. There is an unknown iphone listed who is listenning. I disconnected all devices. Change my password and revoke acces to all apps and it keeps doing h...

Casual Listener

Hi. I have spotify prenium, when I listen to music it keep cutting and asking me to select a device. There is an unknown iphone listed who is listenning. I disconnected all devices. Change my passwor...

Kevenlugo

Casual Listener

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Stop connect from connecting automatically

Whenever I have spotify open on my computer then leave for a while and use spotify on my phone, coming back the desktop has automatically connected to my phone. This is extremely annoying because not only do I now have to go into my desktop app and c...

Music Fan

Whenever I have spotify open on my computer then leave for a while and use spotify on my phone, coming back the desktop has automatically connected to my phone. This is extremely annoying because not...

Rybread9000

Music Fan

1463 Views

2 replies

0 likes

Connect
Desktop
Mobile
  • 1463 Views
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can’t play all of the song from reputation

i have been trying to listen to reputation by taylor swift for a while, but only 1 song plays normally, End game (although it pauses by itself with 5 sec left) the rest of the songs i can’t play even 1 seci have already tried to reinstall the app and...

Newbie

i have been trying to listen to reputation by taylor swift for a while, but only 1 song plays normally, End game (although it pauses by itself with 5 sec left)  the rest of the songs i can’t pl...

639 Views

0 replies

0 likes

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Sound dissappears after pausing/phone call with bluetooth headphones

Last happened on iPhone 7 version 11.2.1.This has happened quite a lot lately for me.Not even restarting the phone and the headphones resolve the issue when it happens. I just have to wait/restart more times and suddenly all is normal again. Meaning ...

Casual Listener

Last happened on iPhone 7 version 11.2.1. This has happened quite a lot lately for me.Not even restarting the phone and the headphones resolve the issue when it happens. I just have to wait/restart ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
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Ability to View All Playlist Followers

How do I view the followers on my playlist for the iPhone app? 

Newbie

How do I view the followers on my playlist for the iPhone app? 

jsannn

Community Legend

2701 Views

1 replies

0 likes

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  • 1 replies
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On family plan can't listen. On two devices at same time

I am on the family plan and when I try to listen to spoify on my phone and my wife is trying to listen to her songs on spots it won't let us

Newbie

I am on the family plan and when I try to listen to spoify on my phone and my wife is trying to listen to her songs on spots it won't let us

19eblainey

Newbie

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Bluetooth/Bad sound since IOS update.

Hi, to make this really short, ever since my Iphone updated to 9.3.1 the sound in Spotify has been terrible when run through Bluetooth and I can't seem to fix it.I've tried it on two separate headsets, a speaker and in my car with the same terrible s...

Regular

Hi, to make this really short, ever since my Iphone updated to 9.3.1 the sound in Spotify has been terrible when run through Bluetooth and I can't seem to fix it. I've tried it on two separate heads...

Beezmeez

Visitor

9736 Views

42 replies

0 likes

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  • 42 replies
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Syncing Local Files

I just recently managed to (somehow) get my local files syncing to my iPhone, but for some reason when I remove all the local files from my laptop, they still show up in the "Local Files" playlist under "Your Library". When I try adding these songs b...

Casual Listener

I just recently managed to (somehow) get my local files syncing to my iPhone, but for some reason when I remove all the local files from my laptop, they still show up in the "Local Files" playli...

449 Views

0 replies

0 likes

  • 449 Views
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Cannot play synced local files

Hello,I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start. I don't get any fault messages. The songs just refuse to start even though they are synced into my cell phone.I think this was a p...

Newbie

Hello, I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start.  I don't get any fault messages. The songs just refuse to start even ...

vooogie

Newbie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

problems with the covers of my playlists

when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?

Newbie

when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?

336 Views

0 replies

0 likes

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Biggest annoyances with Spotify on iPhone

I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exists. - If I select a song from my list, then lock my ...

Gig Goer

I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exist...

JP01

Newbie

1201 Views

3 replies

1 likes

  • 1201 Views
  • 3 replies
  • 1 likes

No download tab for iphone

So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant delete the cache and ive updated/re-downloaded the ...

Newbie

So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant ...

377 Views

0 replies

0 likes

  • 377 Views
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Car stereo controls no longer function after switch to iPhone from HTC One

Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but still worked. Is this an iPhone thing or an app problem...

Newbie

Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but stil...

joshmonger

Casual Listener

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
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Land

can't change the land in the settings

Casual Listener

can't change the land in the settings

snygg-elin

Newbie

819 Views

3 replies

0 likes

  • 819 Views
  • 3 replies
  • 0 likes

Spotify premium doesn´t work on phone

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

Newbie

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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Solved!! how do can i transfer 15GB of songs that i downloaded from my iphone 6 to iphone x

hi all,hope i can get some great help here.i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there other ways to transfer?

Newbie

hi all, hope i can get some great help here. i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there...

Maxim

Spotify Star

882 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs not playing

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reinstalled many times . And restarted my phone . I have...

Newbie

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reins...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes