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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45588 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112339 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303265 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129108 Views

19 replies

38 likes

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Cannot play synced local files

Hello,I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start. I don't get any fault messages. The songs just refuse to start even though they are synced into my cell phone.I think this was a p...

Newbie

Hello, I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start.  I don't get any fault messages. The songs just refuse to start even ...

vooogie

Newbie

461 Views

1 replies

0 likes

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problems with the covers of my playlists

when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?

Newbie

when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?

329 Views

0 replies

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Biggest annoyances with Spotify on iPhone

I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exists. - If I select a song from my list, then lock my ...

Gig Goer

I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exist...

JP01

Newbie

1191 Views

3 replies

1 likes

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No download tab for iphone

So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant delete the cache and ive updated/re-downloaded the ...

Newbie

So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant ...

367 Views

0 replies

0 likes

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Car stereo controls no longer function after switch to iPhone from HTC One

Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but still worked. Is this an iPhone thing or an app problem...

Newbie

Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but stil...

joshmonger

Casual Listener

938 Views

1 replies

0 likes

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Land

can't change the land in the settings

Casual Listener

can't change the land in the settings

snygg-elin

Newbie

808 Views

3 replies

0 likes

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Spotify premium doesn´t work on phone

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

Newbie

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

370 Views

0 replies

0 likes

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Solved!! how do can i transfer 15GB of songs that i downloaded from my iphone 6 to iphone x

hi all,hope i can get some great help here.i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there other ways to transfer?

Newbie

hi all, hope i can get some great help here. i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there...

Maxim

Spotify Star

874 Views

1 replies

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Songs not playing

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reinstalled many times . And restarted my phone . I have...

Newbie

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reins...

303 Views

0 replies

0 likes

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Spotify Sync Problems Between iPad and MacBook Pro

Newbie to Spotify, and I need some help . . . I am banging my head against the wall and cannot figure this out . . . I have an iPad AIr, an iPhone 5, and a MacBook Pro running OS X Yoesmite 10.10.1 I have been adding albums on my iPad which show up u...

Casual Listener

Newbie to Spotify, and I need some help . . .    I am banging my head against the wall and cannot figure this out . . .    I have an iPad AIr, an iPhone 5, and a MacBook P...

user-removed

Not applicable

1229 Views

3 replies

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Local song starts to play then skips

I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before skipping to the next song. Any help? Also on the impor...

Newbie

I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before ski...

620 Views

0 replies

1 likes

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Scrolling bar

I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?

Newbie

I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?

371 Views

0 replies

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Can’t see the video on any playlist

I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help

Newbie

I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help   

354 Views

0 replies

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Google Home Mini and Spotify

I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify. It will play from my original Google home, which is under a different email address but the sa...

Newbie

I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify.    It will play from my origina...

2138 Views

0 replies

0 likes

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Search function not working on old iPod

My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google still works. Any solutions?

Newbie

My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google sti...

paulf57

Newbie

702 Views

1 replies

0 likes

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Problems with headphones

Hello !! I really wanna know if I'm the only person that have this problem.Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing because I can't listen to my music as I want.So if anyo...

Regular

Hello !! I really wanna know if I'm the only person that have this problem. Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing ...

aada2011

Newbie

10887 Views

8 replies

8 likes

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iOS 11.2.1 Spotify wont stream without Wi-Fi

BackgroundiOS: 11.2.1Carrier: RogersAccount: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if this is Spotify, Apple or my carrier Rogers who is causing this iss...

Newbie

Background iOS: 11.2.1 Carrier: Rogers Account: Non-Premium(Free)   I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if t...

496 Views

0 replies

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App Doesnt Work

A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my account, i use the spotify web and everything work...

Newbie

A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my...

409 Views

0 replies

0 likes

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all I’ve downloaded has disappeared

all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.

Newbie

all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work. 

452 Views

0 replies

0 likes

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Songs getting stuck in a saved playlist

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue still persists. iPhone 6s IOS 11.2.1

Newbie

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue...

939 Views

0 replies

0 likes

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