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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240863 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123227 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2874 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307063 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131675 Views

19 replies

38 likes

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  • 19 replies
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iPhone and Echo

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Spotify preclude me from using Spotify with my iPhone...

Newbie

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Sp...

Jple

Casual Listener

848 Views

3 replies

0 likes

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Changing music quality? Says it's not possible when listening on another device?

Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device? im paying premium subscription ive re installed the app ive removed all devices from my Spotify account? wh...

Newbie

Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device?   im paying premium subscription    i...

500 Views

0 replies

0 likes

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used sign out everywhere & changed my password, but keeps saying the account used somewhere else?

I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify has paused because your account is being used somewhere else" m...

Newbie

I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify ha...

555 Views

0 replies

0 likes

  • 555 Views
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Offline audio quality for online streaming

Hi all, A quick question. Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it will play on extreme or normal? Thanks.

Newbie

Hi all,   A quick question.   Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it w...

386 Views

0 replies

0 likes

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Crashing

Every time I open the app it starts up then quickly crashes

Casual Listener

Every time I open the app it starts up then quickly crashes 😞

Helloitslani

Casual Listener

471 Views

1 replies

0 likes

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  • 1 replies
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Can't view play/pause/shuffle buttons on ipad with album covers

I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no updates. Suggestions? Thanks!

Newbie

I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no u...

karlikomkam

Newbie

2093 Views

5 replies

0 likes

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iOS Beta

Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission Is there any way to get it back ? thanks

Visitor

Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission 😞 Is ...

1033 Views

0 replies

0 likes

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Spotify not working while running on iPhone x

Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!

Newbie

Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!

Bethany_Dawn

Community Legend

555 Views

1 replies

0 likes

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  • 1 replies
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Solved!! The controls on the lock screen

I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting accidentally pressed. Is there any way to turn this...

Casual Listener

I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting ...

Bethany_Dawn

Community Legend

8464 Views

3 replies

0 likes

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  • 3 replies
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Spotify premium 6 month trial with Rogers stopped working.

I signed up for a plan with my fiance with Rogers and there was a free 6 month premium trial of Spotify I signed up and all was well. Worked for maybe two weeks or less and wouldn’t work anymore when I went to hit the music to play said sign up for p...

Newbie

I signed up for a plan with my fiance with Rogers and there was a free 6 month premium trial of Spotify I signed up and all was well. Worked for maybe two weeks or less and wouldn’t work anymore when...

user-removed

Not applicable

947 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify delete songs

Hi, I was listening to music in morning today, but around 30 minutes ago the app delete many songs of my device and cant found in the searcher. I reinstall the app and the trouble still going. Im connected to internet.In attatch file you can see a so...

Newbie

Hi,  I was listening to music in morning today, but around 30 minutes ago the app delete many songs of my device and cant found in the searcher. I reinstall the app and the trouble still going....

437 Views

0 replies

0 likes

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Spotify Connect with Yamaha RX-V475 Receiver

I'm having a problem getting Spotify Connect to work with my Yamaha receiver. I've installed version 1.21 on the receiver, an RX-V475, and I'm using Spotify on my iPhone 5s. When I go to the speaker icon while a song is playing I do see the receiver ...

Newbie

I'm having a problem getting Spotify Connect to work with my Yamaha receiver. I've installed version 1.21 on the receiver, an RX-V475, and I'm using Spotify on my iPhone 5s. When I go to the speaker ...

imak79

Casual Listener

25916 Views

11 replies

4 likes

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  • 11 replies
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Really annoying Queue Problem

Eem pls fix this I have an Iphone SE and I can never see the whole list of queue Only first 3 after last update or so

Newbie

Eem pls fix this I have an Iphone SE and I can never see the whole list of queue Only first 3 after last update or so

521 Views

0 replies

1 likes

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Ability to browse playlist Mazda bluetooth

I bought my Mazda last December. I’d love to be able to browse my play lists when I connect thru Bluetooth. I’m getting a message saying not accessible. Also are there any plans to feature Spotify in Mazda Connect menu?Thankspaul

Casual Listener

I bought my Mazda last December. I’d love to be able to browse my play lists when I connect thru Bluetooth. I’m getting a message saying not accessible. Also are there any plans to feature Spotify in...

AndySCW

Newbie

3020 Views

1 replies

1 likes

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  • 1 replies
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Spotify playbar doesn’t show what’s playing on the Google Home device

Hi, Super new users here! We installed Spotify and Google Home and started asking Google Home to play certain songs. As Google Home spooled through various songs we could see the title and artist in the playbar on our Spotify app. From there we could...

Newbie

Hi,   Super new users here! We installed Spotify and Google Home and started asking Google Home to play certain songs. As Google Home spooled through various songs we could see the title ...

616 Views

0 replies

0 likes

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Certain songs won't play and music pauses

I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version. Certain songs, and always the same ones, don't play anymore. They all u...

Newbie

I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version.   Certain son...

388 Views

0 replies

0 likes

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Wierd text everywhere in the app

I have a wierd issue with the text in the spotify app (see acreenshot)This is everywhere not just in the settings. I have tried updating and reinstalling the app. I'm running iOS 10.3.2 and Spotify 8.4.28.1104

Newbie

I have a wierd issue with the text in the spotify app (see acreenshot) This is everywhere not just in the settings.   I have tried updating and reinstalling the app.   I'm running iOS ...

354 Views

0 replies

0 likes

  • 354 Views
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Unable to delete a song from my library

I was trying to delete everything in my library and start from scratch again, but I’m having trouble deleting one final song. When I try to swipe to delete it, it tries to “add” it instead, and adds a duplicate, with a different version of the album ...

Newbie

I was trying to delete everything in my library and start from scratch again, but I’m having trouble deleting one final song. When I try to swipe to delete it, it tries to “add” it instead, and adds ...

393 Views

0 replies

0 likes

  • 393 Views
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Now Playing song doesn’t show.

I can’t view my Now Playing music & Next music. I tried deleting the app and turned my phone off then installing the app but it still doesn’t work.

Newbie

I can’t view my Now Playing music & Next music. I tried deleting the app and turned my phone off then installing the app but it still doesn’t work. 

376 Views

0 replies

0 likes

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Displaying bug on recently played artists of a friend

Hey, Not a big thing but I've found a displaying bug in the recently played artists field when you go to a friend's profile.When you click on "See All Artists", the first artist in the list is hidden by your top navigation bar so you cannot access to...

Newbie

Hey,   Not a big thing but I've found a displaying bug in the recently played artists field when you go to a friend's profile. When you click on "See All Artists", the first artist in the lis...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
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