Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

  • 37289 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
  • 102884 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

  • 299232 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

  • 125908 Views
  • 19 replies
  • 38 likes

HUGE problem with ANDROID AUTOPLAY. WTH. how to play a song in my Playlist .

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Casual Listener

Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Screen shot of Spotify on my iPhone

Spoiler (Highlight to read) Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!

Newbie

  Can anyone help me to fix this?  It looks like this on all of my Spotify pages. Thanks! 

2614 Views

0 replies

0 likes

  • 2614 Views
  • 0 replies
  • 0 likes

Spotify says "no storage space left" while I have plenty of space on my iPhone.

Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll need to remove some songs or albums."). I do have 1...

Newbie

Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll ...

716 Views

0 replies

0 likes

  • 716 Views
  • 0 replies
  • 0 likes

Removal of downloads does not work

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maximum amount of downloadable songs.

Visitor

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app.   The problem is I reached the maxi...

499 Views

0 replies

0 likes

iOS
remove
  • 499 Views
  • 0 replies
  • 0 likes

Downloaded songs stopping after 1sec when offline

HiI am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them offline. It seems to be only the songs I imported that were already on...

Newbie

Hi I am new to Spotify premium. I only use it on my iPhone 8.   Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them  of...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Transfer local files without wifi

Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to be a bug. I have reinstalled the app just to start fresh but he...

Casual Listener

Hello all!   Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to b...

rvassel19

Newbie

11095 Views

8 replies

0 likes

  • 11095 Views
  • 8 replies
  • 0 likes

Problems with iPhone 6

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.

Newbie

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated. 

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Premium for family: family members have premium, I don't

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....

Newbie

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...

mateusgennari

Music Fan

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Nao consigo entrar no plano premium familiar

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...

Newbie

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...

cidianneferreir

Newbie

1491 Views

3 replies

2 likes

  • 1491 Views
  • 3 replies
  • 2 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself 

Newbie

My I phone screen is all jumbled the tex is overlaying itself 

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Solved!! Up Next feature won't stop

How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists

Casual Listener

How do I stop Up Next feature.  Accidentally used it and can't stop that playlist from playing next.  It interrupts other playlists

tower202

Newbie

45555 Views

23 replies

6 likes

  • 45555 Views
  • 23 replies
  • 6 likes

Can’t download app from appstore

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

Newbie

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

Casual Listener

When I try sign in on my app says error 404 for the last week now any idea why?

489 Views

0 replies

0 likes

Login
  • 489 Views
  • 0 replies
  • 0 likes

Solved!! iPhone possessed

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I turned Siri off but now it is voice control that pops ...

Casual Listener

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I tur...

Julia88

Newbie

20943 Views

4 replies

0 likes

  • 20943 Views
  • 4 replies
  • 0 likes

Consulta con las descargas

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias

Newbie

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...

574 Views

0 replies

0 likes

Consulta con las descargas
  • 574 Views
  • 0 replies
  • 0 likes

Software update 11.12 on iPhone erased my Spotify librar

Hello guys!i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

Newbie

Hello guys! i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

unpossible to cast downloaded playlist to chromecast from iOs

Hi,using iPadPro, iOs 11, spotify, chromecast audio.I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instant: Desole! Impossible de lire ce contenu si vous etes c...

Casual Listener

Hi, using iPadPro, iOs 11, spotify, chromecast audio. I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instan...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Music pausing when notifications recieved

Hi! On my iPhone with iOS 11.2.1 this is happening: I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that notification, music is paused. (even if i have on silent mode). How can...

Casual Listener

Hi! On my iPhone with iOS 11.2.1 this is happening:   I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that&n...

josefinhakanson

Casual Listener

1012 Views

1 replies

1 likes

  • 1012 Views
  • 1 replies
  • 1 likes

Upgrading to premium

Hey there Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but... I've clicked on the more info link as I log in, the page has no hyperlinks or update options it's info only.When the ads come up in...

Newbie

Hey there    Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but...     I've clicked on the more info link as I log in, t...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Lecture impossible actuellement (unpossible to play now)

Bonjour,j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture impossible actuellement". D'autres applications (comme lo...

Casual Listener

Bonjour, j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes