Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30714 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95435 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424721 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293862 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestions on this webpage and yes, I have restarted the dev...
I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestion...
501 Views
0 replies
0 likes
I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?
I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?
345 Views
0 replies
0 likes
Helloo.Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on..But now im having problem that after some time if spotify is running in background, my phones control center doesnt ha...
Helloo. Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on.. But now im having problem that after some time if spotify is ru...
432 Views
0 replies
0 likes
There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local files (.mp3 / not protected). Then on my iphone, w...
There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local...
Music Fan
5083 Views
5 replies
8 likes
So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes it will immediatley pause right after, or wait a f...
So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes...
Regular
17718 Views
1 replies
1 likes
Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....
Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...
585 Views
0 replies
0 likes
Spoiler (Highlight to read) Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!
Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!
2603 Views
0 replies
0 likes
Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll need to remove some songs or albums."). I do have 1...
Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll ...
706 Views
0 replies
0 likes
When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maximum amount of downloadable songs.
When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maxi...
484 Views
0 replies
0 likes
HiI am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them offline. It seems to be only the songs I imported that were already on...
Hi I am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them of...
471 Views
0 replies
0 likes
Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to be a bug. I have reinstalled the app just to start fresh but he...
Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to b...
Newbie
10909 Views
8 replies
0 likes
This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.
This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.
352 Views
0 replies
0 likes
I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....
I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...
Music Fan
616 Views
1 replies
0 likes
Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...
Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...
Newbie
1486 Views
3 replies
2 likes
My I phone screen is all jumbled the tex is overlaying itself
My I phone screen is all jumbled the tex is overlaying itself
458 Views
0 replies
0 likes
How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists
How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists
Newbie
45361 Views
23 replies
6 likes
I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.
I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.
434 Views
0 replies
0 likes
When I try sign in on my app says error 404 for the last week now any idea why?
When I try sign in on my app says error 404 for the last week now any idea why?
478 Views
0 replies
0 likes
I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I turned Siri off but now it is voice control that pops ...
I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I tur...
Newbie
20878 Views
4 replies
0 likes
Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias
Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...
561 Views
0 replies
0 likes
