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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60816 Views
  • 16 replies
  • 37 likes
  • 60816 Views
  • 16 replies
  • 37 likes

Spotify not working for iPhone

I had Spotify on a tablet and it worked fine, but then I recently got a new iPhone 6 and Spotify won’t let me listen to songs in my playlists. I have to click “shuffle” to listen to songs (I’m not a premium member)

  • Newbie
  • I had Spotify on a tablet and it worked fine, but then I recently got a new iPhone 6 and Spotify won’t let me listen to songs in my playlists. I have to click “shuffle” to listen to songs (I’m not a ...
  • higbystreet
  • Regular
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Downloaded albums don't show green arrow or toggle

Hi, as of November 27th, 2017, this is still not resolved (after 2 years!): Downloaded albums don't show the green arrow, and when opening such an album, the toggle for Download isn't green either.But when moving the toggle to green status, it immedi...

  • Regular
  • Hi, as of November 27th, 2017, this is still not resolved (after 2 years!):   Downloaded albums don't show the green arrow, and when opening such an album, the toggle for Download isn't g...
  • 584 Views
  • 0 replies
  • 0 likes
  • arrow
    green
    slider
    state
    Status
    toggle
  • 584 Views
  • 0 replies
  • 0 likes

Local file sync

Hi everyoneI have local files, which i would like synchonise to my iphone, newest OS. I did this long time ago, and it worked fine. Now, after defining an new playlist on my macbook i just can see the playlist name, but no songs inside the playlist. ...

  • Casual Listener
  • Hi everyone I have local files, which i would like synchonise to my iphone, newest OS. I did this long time ago, and it worked fine. Now, after defining an new playlist on my macbook i jus...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Issues playing music when connected to car

I constantly have issues playing music from my app, when connected to my car. I can't change the song unless I grab my phone. The only way to solve it is to delete the app and reinstall it. I have to do this daily since the ios upgrade to 11, its get...

  • Casual Listener
  • I constantly have issues playing music from my app, when connected to my car. I can't change the song unless I grab my phone. The only way to solve it is to delete the app and reinstall it. I have to...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Solved!! How to download the APP on a Iphone perchased in China?

I really hope someone here coud help me with my annoying problem,since i don't see anyone else asking similar things. So i have my Spotify account created in Italy,then i went to China for a while,during this time i've got a new Iphone. Since the Spo...

  • Casual Listener
  • I really hope someone here coud help me with my annoying problem,since i don't see anyone else  asking similar things.   So i have my Spotify account created in Italy,then i went to China...
  • congli2012
  • Casual Listener
  • 2929 Views
  • 2 replies
  • 0 likes
  • 2929 Views
  • 2 replies
  • 0 likes

Shuffle not working properly?

Why is it that when I bring up an artist or playlist and hit shuffle play it only plays 1 song from either and then switches to music from my Queue instead of continuing the playlist or music from the same artist? This never used to happen and now it...

  • Newbie
  • Why is it that when I bring up an artist or playlist and hit shuffle play it only plays 1 song from either and then switches to music from my Queue instead of continuing the playlist or music fr...
  • frouba
  • Casual Listener
  • 921 Views
  • 8 replies
  • 0 likes
  • 921 Views
  • 8 replies
  • 0 likes

Share a track using browser but not Facebook App

Hi ! I hope someone can help me .. I love sharing tracks that I listen to via facebook. I am signed in via facebook . Been using spotify premium for a year now. Everytime that share tracks it will open my Facebook app and let me share it. but now its...

  • Visitor
  • Hi ! I hope someone can help me .. I love sharing tracks that I listen to via facebook. I am signed in via facebook . Been using spotify premium for a year now. Everytime that share tracks it will op...
  • bikeandwalk
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

How come my Spotify doesn’t play automatically when plugged into my car??

Before when I plugged my phone into the car (through USB) it would play Spotify right away. Now I have to close and restart Spotify and then go into it and press play, or my pioneer would just say “stop” and I have no control from it. I liked it bett...

  • Newbie
  • Before when I plugged my phone into the car (through USB) it would play Spotify right away. Now I have to close and restart Spotify and then go into it and press play, or my pioneer would just say “s...
  • PavoPeacock
  • Gig Goer
  • 223 Views
  • 1 replies
  • 1 likes
  • 223 Views
  • 1 replies
  • 1 likes

Lots of Technical Issues with Current Version of Spotify (8.4.24) on the iPhone (11.0.3)

Are any of you guys having issues with the current version of Spotify? Some of the problems I’m having are that the “Devices Available” thing isn’t showing up on the song bar, or whenever you open the current song. The other issue is that the backgro...

  • Newbie
  • Are any of you guys having issues with the current version of Spotify? Some of the problems I’m having are that the “Devices Available” thing isn’t showing up on the song bar, or whenever you open th...
  • gerardomzga
  • Casual Listener
  • 681 Views
  • 3 replies
  • 0 likes
  • 681 Views
  • 3 replies
  • 0 likes

premium for family

Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?

  • Newbie
  • Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

iPhone X - please keep the status bar visible

First of all - thanks a lot for the iPhone X update. It looks great now! One request - please don't hide the status bar on iPhone X when user is in the cover art mode (playing a track). Apple Music doesn't do that either, there's enough space for you...

  • Music Fan
  • First of all - thanks a lot for the iPhone X update. It looks great now! One request - please don't hide the status bar on iPhone X when user is in the cover art mode (playing a track). Apple Music d...
  • Olli
  • Music Fan
  • 941 Views
  • 1 replies
  • 8 likes
  • 941 Views
  • 1 replies
  • 8 likes

Can’t play downloaded music offline

Entire family shares an account, but DH can’t play downloaded music in his car. We keep downloading and re-downloading over and over again, and he still loses the ability to play his playlists from his iphone. We have the exact same iphone 7s. Can so...

  • Newbie
  • Entire family shares an account, but DH can’t play downloaded music in his car.  We keep downloading and re-downloading over and over again, and he still loses the ability to play his playlists ...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Playlist can't be read

Hi. Can anyone tell me why my playlist looks like it does? I can't read it (see attached photo). Thanks.

  • Casual Listener
  • Hi.  Can anyone tell me why my playlist looks like it does?  I can't read it (see attached photo).  Thanks.
  • Orangeecuz
  • Casual Listener
  • 803 Views
  • 4 replies
  • 1 likes
  • 803 Views
  • 4 replies
  • 1 likes

Text is overlapping!

Text is overlapping. Very annoying...help

  • Casual Listener
  • Text is overlapping. Very annoying...help
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

Solved!! Library full

I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still full. I can download the albums I previously had but...

  • Casual Listener
  • I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still f...
  • PaulMcCulloch
  • Casual Listener
  • 1036 Views
  • 2 replies
  • 0 likes
  • 1036 Views
  • 2 replies
  • 0 likes

Why am I only hearing random music?

I'm trying to listen to an album on my iPhone X.As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music. The problem is that after a while, I noticed that I'm no longer getting any songs from th...

  • Newbie
  • I'm trying to listen to an album on my iPhone X. As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music.   The problem is that after a...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Song stops playing after 10 seconds

The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of unplayable songs.

  • Casual Listener
  • The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of u...
  • zbomya
  • Casual Listener
  • 439 Views
  • 2 replies
  • 0 likes
  • 439 Views
  • 2 replies
  • 0 likes

Switching playback device requires app restart

Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it to play music again. iPhone X running iOS 11.2

  • Newbie
  • Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it t...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Poor sound quality

Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality was noticeably worse that it was on my iPad. The m...

  • Casual Listener
  • Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality...
  • i-have
  • Newbie
  • 5529 Views
  • 5 replies
  • 5 likes
  • 5529 Views
  • 5 replies
  • 5 likes