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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Spotify premium doesn´t work on phone

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

Newbie

I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.

363 Views

0 replies

0 likes

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Solved!! how do can i transfer 15GB of songs that i downloaded from my iphone 6 to iphone x

hi all,hope i can get some great help here.i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there other ways to transfer?

Newbie

hi all, hope i can get some great help here. i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there...

Maxim

Spotify Star

860 Views

1 replies

0 likes

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Songs not playing

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reinstalled many times . And restarted my phone . I have...

Newbie

I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reins...

298 Views

0 replies

0 likes

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Spotify Sync Problems Between iPad and MacBook Pro

Newbie to Spotify, and I need some help . . . I am banging my head against the wall and cannot figure this out . . . I have an iPad AIr, an iPhone 5, and a MacBook Pro running OS X Yoesmite 10.10.1 I have been adding albums on my iPad which show up u...

Casual Listener

Newbie to Spotify, and I need some help . . .    I am banging my head against the wall and cannot figure this out . . .    I have an iPad AIr, an iPhone 5, and a MacBook P...

user-removed

Not applicable

1196 Views

3 replies

0 likes

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Local song starts to play then skips

I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before skipping to the next song. Any help? Also on the impor...

Newbie

I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before ski...

610 Views

0 replies

1 likes

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Scrolling bar

I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?

Newbie

I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?

362 Views

0 replies

0 likes

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Can’t see the video on any playlist

I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help

Newbie

I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help   

344 Views

0 replies

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Google Home Mini and Spotify

I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify. It will play from my original Google home, which is under a different email address but the sa...

Newbie

I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify.    It will play from my origina...

2122 Views

0 replies

0 likes

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Search function not working on old iPod

My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google still works. Any solutions?

Newbie

My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google sti...

paulf57

Newbie

690 Views

1 replies

0 likes

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Problems with headphones

Hello !! I really wanna know if I'm the only person that have this problem.Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing because I can't listen to my music as I want.So if anyo...

Regular

Hello !! I really wanna know if I'm the only person that have this problem. Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing ...

aada2011

Newbie

10845 Views

8 replies

8 likes

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iOS 11.2.1 Spotify wont stream without Wi-Fi

BackgroundiOS: 11.2.1Carrier: RogersAccount: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if this is Spotify, Apple or my carrier Rogers who is causing this iss...

Newbie

Background iOS: 11.2.1 Carrier: Rogers Account: Non-Premium(Free)   I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if t...

487 Views

0 replies

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App Doesnt Work

A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my account, i use the spotify web and everything work...

Newbie

A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my...

402 Views

0 replies

0 likes

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all I’ve downloaded has disappeared

all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.

Newbie

all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work. 

446 Views

0 replies

0 likes

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Songs getting stuck in a saved playlist

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue still persists. iPhone 6s IOS 11.2.1

Newbie

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue...

929 Views

0 replies

0 likes

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Error occurs when searching

Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Spotify. not a good first experience so far.

Newbie

Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Sp...

445 Views

0 replies

0 likes

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Can't Search Anything

I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestions on this webpage and yes, I have restarted the dev...

Newbie

I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestion...

513 Views

0 replies

0 likes

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Album radio

I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?

Newbie

I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?

357 Views

0 replies

0 likes

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Problem with Using iphone as a remote.

Helloo.Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on..But now im having problem that after some time if spotify is running in background, my phones control center doesnt ha...

Newbie

Helloo. Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on.. But now im having problem that after some time if spotify is ru...

447 Views

0 replies

0 likes

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playlist with local files appears empty

There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local files (.mp3 / not protected). Then on my iphone, w...

Newbie

There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local...

chromoprinter

Music Fan

5144 Views

5 replies

8 likes

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Solved!! Music randomly pausing!

So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes it will immediatley pause right after, or wait a f...

Regular

So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes...

CraziestVoices

Regular

17741 Views

1 replies

1 likes

paused music
pausing
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