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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

243271 Views

56 replies

13 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160641 Views

507 replies

108 likes

  • 160641 Views
  • 507 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108919 Views

19 replies

38 likes

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  • 19 replies
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Local Files not showing up on iphone

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone, it is empty. i have tried literally every trick o...

Newbie

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone...

314 Views

0 replies

0 likes

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Offline Library

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Newbie

When I am away from WiFi and try to play my downloaded offline library the songs will lag on and off and slowly buffer. What’s the deal?

Billy-J

Spotify Star

596 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Activation premium?

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what?please contact me on petrbouskaik@seznam.cz thanks Petr...

Regular

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what? please contact me on petrbouskaik@s...

Luke

Spotify Star

925 Views

9 replies

0 likes

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  • 9 replies
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Subscribe to a specific artist on my Iphone

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a few hours the first time I did it.

Newbie

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a fe...

231 Views

0 replies

0 likes

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IOS still showing “Free” status

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account. It is is the same account because the picture from the Fa...

Newbie

I signed up for Spotify and premium today and used the “Log in with Facebook” feature. I upgraded to premium through my web browser, but on the Spotify app it still says I have a free account.  ...

Billy-J

Spotify Star

412 Views

1 replies

0 likes

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  • 1 replies
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Purchased Spotify but it still says I have a Free account

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account?

Newbie

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account? 

Bethany_Dawn

Community Legend

353 Views

1 replies

0 likes

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  • 1 replies
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Post iOS 11 update, while using headphones iPhone toggles from Spotify app to the music app

iPhone model: SEiOS: 11.0.3Spotify version: 8.4.22.515 I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tried using different headphones to no avail either. Any help much ...

Newbie

iPhone model: SE iOS: 11.0.3 Spotify version: 8.4.22.515   I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tri...

372 Views

0 replies

2 likes

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  • 2 likes

Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

Casual Listener

I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...

giftguys

Casual Listener

745 Views

1 replies

0 likes

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Audio saturado de las canciones

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en Dive de Ed Sheeran se escucha muy saturado, y pica. Conec...

Newbie

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte,  incluso en ...

2021 Views

0 replies

2 likes

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Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

Gig Goer

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...

Dgoldfe13

Gig Goer

1463 Views

2 replies

0 likes

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  • 2 replies
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Can't access local files on my iPhone

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile device. I've tried resetting both my devices, installi...

Casual Listener

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile dev...

Bethany_Dawn

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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Lockscreen on iOS 11.0.3

I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does. Is anyone else experiencing this? Does Apple/Spotify know about this issue?

Newbie

I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does.   Is anyone else experiencing this? Does Apple/Spotify know about this issue?

Ria3

Newbie

5194 Views

13 replies

2 likes

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  • 13 replies
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Cannot play specific artist on iOS or Windows Desktop

I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have unsaved them and tried again. Any help? Very strange tha...

Newbie

I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have ...

lenjammin30

Regular

1026 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Offline all the time

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is fine on the iPad and PC. I have tried reinstalling...

Newbie

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is...

Bethany_Dawn

Community Legend

313 Views

1 replies

0 likes

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  • 1 replies
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cant play my spotify on my car radio-

I got a new iphonr 7 and now i cant play my spotify on my radio 

Newbie

I got a new iphonr 7 and now i cant play my spotify on my radio  

Elena85

Casual Listener

307 Views

1 replies

2 likes

  • 307 Views
  • 1 replies
  • 2 likes

Background activity killing battery

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of this list, doing hours of background activity, even th...

Newbie

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of thi...

jarredmorley

Roadie

5236 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Auto-Pause when Smartwatch out of range?

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my phone on my desk, I return to find that Spotify has...

Casual Listener

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my ...

377 Views

0 replies

0 likes

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Playlists

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

Casual Listener

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

jarredmorley

Roadie

725 Views

3 replies

0 likes

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  • 3 replies
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Song is not available

Hey.i have an issue.when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!

Newbie

Hey. i have an issue. when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it.   PLEASE HELP!

346 Views

0 replies

0 likes

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How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

Newbie

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes