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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137023 Views
  • 503 replies
  • 108 likes
  • 137023 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94932 Views
  • 19 replies
  • 38 likes
  • 94932 Views
  • 19 replies
  • 38 likes

iPhone and (old) Chrysler uConnect

I have an older (2007) Jeep with a decent Boston sound system with the uConnect bluetooth system that predates all the smart apps and fun stuff ... it may even predate Spotify! The bluetooth connects to my iPhone and works for phone calls and Google ...

  • Casual Listener
  • I have an older (2007) Jeep with a decent Boston sound system with the uConnect bluetooth system that predates all the smart apps and fun stuff ... it may even predate Spotify!  The bluetooth co...
  • shiftynj
  • Casual Listener
  • 1362 Views
  • 4 replies
  • 0 likes
  • 1362 Views
  • 4 replies
  • 0 likes

Cant get Spotify on my iPhone in Vietnam

Hi guys.I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway?On the screen there is Chinese AppStore, but it’s the same story with Vietnamese AppStore. thanks

  • Newbie
  • Hi guys. I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway? On the screen there is Chinese AppStore, but it’s the same story w...
  • 448 Views
  • 0 replies
  • 0 likes
  • 448 Views
  • 0 replies
  • 0 likes

Local files will not sync !!

My local files will not sync with spotify and its really annoying. I have tried everything i could find twice and still nothing. I even asked spotify for help but they dont even seem to help. Any solution is welcomed. This has been going on for a whi...

  • Casual Listener
  • My local files will not sync with spotify and its really annoying.  I have tried everything i could find twice and still nothing.  I even asked spotify for help but they dont even seem to h...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Family account problem

Hey guys. I overlooked that spotify need a verification from the residential adress for the family account one week ago. Now I can‘t verify my account and can‘t use the premium acc. I need a spotify support member. But there is no mail adresse or ano...

  • Newbie
  • Hey guys.   I overlooked that spotify need a verification from the residential adress for the family account one week ago.   Now I can‘t verify my account and can‘t use the premium acc....
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

IOS 11.02 - Bluetooth streaming - Apple Music shuts down spotify.

Hi there. Iphone 7 user here. After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is in my apple music lib. EVERY TIME. Shuting down the unit do...

  • Regular
  • Hi there. Iphone 7 user here.  After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is i...
  • AerisHime
  • Newbie
  • 6611 Views
  • 7 replies
  • 6 likes
  • 11.02
    bluetooth
    Car
    headphones
    iOS
  • 6611 Views
  • 7 replies
  • 6 likes

Hidden Ads on Premium

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8.4.28.1104, my phone is on the latest iOS which is 11.1.2...

  • Regular
  • When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8....
  • KDtheman
  • Regular
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is the playlist order on my computer different than the one on my iPhone?

For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the app on my phone and reinstalled it, but it did not so...

  • Casual Listener
  • For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the ap...
  • kjbman
  • Newbie
  • 2912 Views
  • 7 replies
  • 0 likes
  • 2912 Views
  • 7 replies
  • 0 likes

Downloading Songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

  • Casual Listener
  • Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Solved!! Year in Review

Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly each year. Also, the end of the year playlists are ...

  • Casual Listener
  • Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly ...
  • pdoick
  • Casual Listener
  • 147259 Views
  • 38 replies
  • 21 likes
  • 147259 Views
  • 38 replies
  • 21 likes

No Lyrics no behind the lyrics or anything like that on my iphone (NOT SOLVED!!!!)

I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" option. I am currently in my premium trial, but I have paid ...

  • Casual Listener
  • I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" opti...
  • kazhyz
  • Casual Listener
  • 991 Views
  • 4 replies
  • 0 likes
  • 991 Views
  • 4 replies
  • 0 likes

Copy of playlist

Hello! I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t want to copy one by one.

  • Newbie
  • Hello!   I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t wan...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Library - Frustrated

Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2. Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding the artist to my "artist" list. I want to be able to like an...

  • Casual Listener
  • Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2.   Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding ...
  • user-removed
  • Not applicable
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Save a song without it showing as a saved Album

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library. What I find when going to the album section in my library are the albums of all of the individual songs I decided to save in the '...

  • Casual Listener
  • When I save an album, I want to be able to find and play that entire album when going to the albums list in my library.  What I find when going to the album section in my library are the albums ...
  • user-removed
  • Not applicable
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

My songs won’t download offline

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help!

  • Casual Listener
  • I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help! 
  • CeliaA
  • Casual Listener
  • 800 Views
  • 6 replies
  • 0 likes
  • 800 Views
  • 6 replies
  • 0 likes

Failure on IOS Devices today

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish signing in it throws me back to home screen. iPad Mini IOS 11.2, 5S on 1...

  • Newbie
  • Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish  signing in it t...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! spotify premium stops all the time

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops playing at the end of the song. I have tried anything, rein...

  • Regular
  • After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops pla...
  • Boltanski
  • Newbie
  • 60784 Views
  • 89 replies
  • 1 likes
  • 60784 Views
  • 89 replies
  • 1 likes

Only shuffle mode on iPad

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why? thanks

  • Newbie
  • Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why?   thanks
  • jazminakalin
  • Regular
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

[IphoneX] Spotify pause when screen locked

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one.

  • Casual Listener
  • The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one. 
  • 397 Views
  • 0 replies
  • 0 likes
  • 397 Views
  • 0 replies
  • 0 likes

New phone, no music

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their website. Any help would be extremely appreciated.

  • Newbie
  • Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their web...
  • Maxim
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Syncing Local Files on Desktop to iPhone

I am unable to get any local files on my computer to play or show up on my iPhone. I feel like I have tried everything at this point. I've followed all the instructions given to me and looked up many different solutions, none of which have helped. I ...

  • Newbie
  •   I am unable to get any local files on my computer to play or show up on my iPhone.  I feel like I have tried everything at this point.  I've followed all the instructions given to me...
  • user-removed
  • Not applicable
  • 505 Views
  • 1 replies
  • 1 likes
  • 505 Views
  • 1 replies
  • 1 likes