Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30690 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95417 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424702 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293849 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?
when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?
309 Views
0 replies
0 likes
I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exists. - If I select a song from my list, then lock my ...
I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exist...
Newbie
1119 Views
3 replies
1 likes
So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant delete the cache and ive updated/re-downloaded the ...
So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant ...
351 Views
0 replies
0 likes
Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but still worked. Is this an iPhone thing or an app problem...
Title pretty much says it all. Just got an iPhone 6s and can no longer change tracks via Bluetooth connection to my car stereo (Pioneer DEH-80PRS). Worked okay with android, with a few bugs, but stil...
Casual Listener
895 Views
1 replies
0 likes
can't change the land in the settings
can't change the land in the settings
Newbie
757 Views
3 replies
0 likes
I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.
I have spotify premium account, when i log in on my computer, it shows premium. When i log in on my Iphone app with the same account it shows that i have free account. Please check my account.
357 Views
0 replies
0 likes
hi all,hope i can get some great help here.i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there other ways to transfer?
hi all, hope i can get some great help here. i have 15GB downloaded sogns from spotify now and i'm changing my phone from iphone 6 to iphone X. i do not wish to redownload all those songs. is there...
Spotify Star
848 Views
1 replies
0 likes
I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reinstalled many times . And restarted my phone . I have...
I recently just joined Spotify premium but my songs will play for about 5 seconds and then stop, or they won’t play at all. I am running Spotify on my IPhone 6s. I have also deleted the app and reins...
286 Views
0 replies
0 likes
Newbie to Spotify, and I need some help . . . I am banging my head against the wall and cannot figure this out . . . I have an iPad AIr, an iPhone 5, and a MacBook Pro running OS X Yoesmite 10.10.1 I have been adding albums on my iPad which show up u...
Newbie to Spotify, and I need some help . . . I am banging my head against the wall and cannot figure this out . . . I have an iPad AIr, an iPhone 5, and a MacBook P...
Not applicable
1170 Views
3 replies
0 likes
I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before skipping to the next song. Any help? Also on the impor...
I just got Spotify and I want to import my local songs from iTunes but I'm having some issues. The main one is that the songs I import to a playlist play for about 0.5 seconds on my iPhone before ski...
601 Views
0 replies
1 likes
I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?
I have an iPhone 6 Plus and the spotify app doesn’t have a scroll bar, this sucks considering I have a 900 songs playlist, is there a way to fix this?
346 Views
0 replies
0 likes
I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help
I have been trying to see the video that comes with all the spotify made playlists but it keeps saying it’s not available. Please help
332 Views
0 replies
0 likes
I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify. It will play from my original Google home, which is under a different email address but the sa...
I have Spotify but I am trying to connect my account to my google home mini and it won't. The webpage just doesn't load and Google won't play from Spotify. It will play from my origina...
2101 Views
0 replies
0 likes
My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google still works. Any solutions?
My old iPod touch has just started to do this whenever I try to search. The offline things work ok, but anything I haven't downloaded already can't be found. It isn't an internet issue, as google sti...
Newbie
673 Views
1 replies
0 likes
Hello !! I really wanna know if I'm the only person that have this problem.Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing because I can't listen to my music as I want.So if anyo...
Hello !! I really wanna know if I'm the only person that have this problem. Every time I put my headphones Spotify gets crazy and passes the song alone or stops the music. It's very annoyng thing ...
Newbie
10795 Views
8 replies
8 likes
BackgroundiOS: 11.2.1Carrier: RogersAccount: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if this is Spotify, Apple or my carrier Rogers who is causing this iss...
Background iOS: 11.2.1 Carrier: Rogers Account: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if t...
477 Views
0 replies
0 likes
A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my account, i use the spotify web and everything work...
A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my...
391 Views
0 replies
0 likes
all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.
all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.
435 Views
0 replies
0 likes
I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue still persists. iPhone 6s IOS 11.2.1
I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue...
917 Views
0 replies
0 likes
Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Spotify. not a good first experience so far.
Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Sp...
433 Views
0 replies
0 likes
