Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236044 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
117454 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446124 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305036 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music. so I wanna know if someone has a solution to this pro...
I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS m...
Music Fan
8979 Views
4 replies
1 likes
I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playlist and then reverts back to the Christmas playlist....
I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playli...
Music Fan
1682 Views
3 replies
1 likes
I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours
I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours
643 Views
0 replies
3 likes
Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. Thank you.
Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. ...
Casual Listener
1111 Views
2 replies
0 likes
Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play on my MacBook laptop). After reinstalling, now those files/s...
Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play ...
428 Views
0 replies
0 likes
I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my devices is a Vizio Soundbar. The other is a Chromecast Audi...
I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my...
Regular
3234 Views
7 replies
2 likes
I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.
I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.
663 Views
0 replies
0 likes
Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...
Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...
895 Views
0 replies
1 likes
Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...
Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a ...
Newbie
133540 Views
104 replies
40 likes
when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
532 Views
0 replies
0 likes
Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...
Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
535 Views
0 replies
0 likes
I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...
I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
546 Views
0 replies
0 likes
Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...
Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
769 Views
0 replies
6 likes
I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...
I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
455 Views
0 replies
0 likes
Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...
Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. ...
1298 Views
0 replies
6 likes
O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: [email protected]
O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: [email protected]
432 Views
0 replies
0 likes
I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
Casual Listener
206269 Views
7 replies
0 likes
1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?
1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?
Community Legend
515 Views
1 replies
0 likes
As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...
As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...
584 Views
0 replies
0 likes
Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...
Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is no...
Spotify Star
23504 Views
2 replies
2 likes
