Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45580 Views

44 replies

10 likes

  • 45580 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112312 Views

116 replies

13 likes

Other
  • 112312 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2042 Views

0 replies

0 likes

iOS
  • 2042 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303254 Views

61 replies

16 likes

  • 303254 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129097 Views

19 replies

38 likes

  • 129097 Views
  • 19 replies
  • 38 likes

Solved!! I can’t play some songs on my iPhone

I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music. so I wanna know if someone has a solution to this pro...

Casual Listener

  I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS m...

guidreer

Music Fan

8960 Views

4 replies

1 likes

  • 8960 Views
  • 4 replies
  • 1 likes

Solved!! Playlist overlap trouble

I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playlist and then reverts back to the Christmas playlist....

Casual Listener

I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playli...

guidreer

Music Fan

1662 Views

3 replies

1 likes

  • 1662 Views
  • 3 replies
  • 1 likes

Really slow download to offline

I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours

Casual Listener

I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours

640 Views

0 replies

3 likes

  • 640 Views
  • 0 replies
  • 3 likes

Songs keep randomly stopping & skipping on its own

Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. Thank you.

Newbie

Hi,    I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1.   kindly advise and assist. ...

MattLancer

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

New iPhone X - no local files will download

Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play on my MacBook laptop). After reinstalling, now those files/s...

Regular

Hello All,   I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Unable to Chromecast to an Audio Group (Multiple Chromecast Audio devices in sync)

I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my devices is a Vizio Soundbar. The other is a Chromecast Audi...

Casual Listener

I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices).   One of my...

PAPPL

Regular

3215 Views

7 replies

2 likes

  • 3215 Views
  • 7 replies
  • 2 likes

Full screen artwork is missing!!!

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.

Casual Listener

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's  a great feature. Thanks for any help. 

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

All songs gone from phone and history lost

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...

Newbie

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...

893 Views

0 replies

1 likes

  • 893 Views
  • 0 replies
  • 1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

Music Fan

Is there a way to view my play queue in the new iPad version?  A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all.  Today, I wanted to listen to a ...

andresgz

Newbie

133175 Views

104 replies

40 likes

  • 133175 Views
  • 104 replies
  • 40 likes

creating a playlist

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

Visitor

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

Newbie

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

Newbie

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

Casual Listener

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...

757 Views

0 replies

6 likes

  • 757 Views
  • 0 replies
  • 6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

Newbie

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

Music Fan

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...

1275 Views

0 replies

6 likes

  • 1275 Views
  • 0 replies
  • 6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: [email protected]

Newbie

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema.   Email: [email protected]

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Solved!! How to listen to Spotify on airplane mode

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

Casual Listener

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

Mlaguerre92

Casual Listener

204350 Views

7 replies

0 likes

  • 204350 Views
  • 7 replies
  • 0 likes

Help

1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?

Newbie

1.does the 7-day free trial cost money if it ends?   2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?

Luke

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Songs won't start playing when they're also in the local library

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...

Casual Listener

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

[Discover] View previous Discover Weekly playlists

Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...

Regular

Hi!   I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list.   I was listening it only via iPhone.   There is no...

Bittencourt

Spotify Star

23465 Views

2 replies

2 likes

  • 23465 Views
  • 2 replies
  • 2 likes