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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Solved!! Cannot renew Spotify premium with iTunes money

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

Casual Listener

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

glitter4ever002

Newbie

25544 Views

5 replies

0 likes

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Abroad Error Even tho I’m not abroad

Hello y’all. I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling me “You can only use Spotify abroad for 14 days“. Now here ...

Newbie

Hello y’all.   I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling ...

493 Views

0 replies

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Downloads does not work in background

Hi, I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve uninstalling and installing again but it does not work. It is reall...

Newbie

Hi,   I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve un...

402 Views

0 replies

0 likes

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iPhone and Echo

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Spotify preclude me from using Spotify with my iPhone...

Newbie

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Sp...

Jple

Casual Listener

824 Views

3 replies

0 likes

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Changing music quality? Says it's not possible when listening on another device?

Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device? im paying premium subscription ive re installed the app ive removed all devices from my Spotify account? wh...

Newbie

Hi all, I'm listening on an iPad and when I try to change music quality to extreme it says it's not possible when listening on another device?   im paying premium subscription    i...

488 Views

0 replies

0 likes

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used sign out everywhere & changed my password, but keeps saying the account used somewhere else?

I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify has paused because your account is being used somewhere else" m...

Newbie

I'm a premium user, I used the sign out everywhere button, removed all offline devices, changed my password, deleted the app from my phone and re-downloaded, and I still get the "spotify ha...

511 Views

0 replies

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Offline audio quality for online streaming

Hi all, A quick question. Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it will play on extreme or normal? Thanks.

Newbie

Hi all,   A quick question.   Suppose I downloaded some songs with normal quality, but I am on WIFI with extreme quality. So when I start playing those downloaded songs under WiFi, it w...

359 Views

0 replies

0 likes

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Crashing

Every time I open the app it starts up then quickly crashes

Casual Listener

Every time I open the app it starts up then quickly crashes 😞

Helloitslani

Casual Listener

449 Views

1 replies

0 likes

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Can't view play/pause/shuffle buttons on ipad with album covers

I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no updates. Suggestions? Thanks!

Newbie

I can't view all of the buttons to play, pause, shuffle etc. when looking at album covers. I have a premium account. This is frustrating because I can't turn off shuffle. I checked but there are no u...

karlikomkam

Newbie

2059 Views

5 replies

0 likes

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iOS Beta

Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission Is there any way to get it back ? thanks

Visitor

Hey guys - I‘m looking for the iOS - beta programm of spotify. I‘ve already send that Google Sheet and accepted the invitation from TestFlight bit I‘ve accidentally deleted the permission 😞 Is ...

1015 Views

0 replies

0 likes

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Spotify not working while running on iPhone x

Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!

Newbie

Hi, I recently bought an iPhone X and now when I run every 5-10 mins Spotify pauses the music, when I unpause the music does not start. I have to restart the app to listen to music again. Please help!

Bethany_Dawn

Community Legend

534 Views

1 replies

0 likes

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Solved!! The controls on the lock screen

I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting accidentally pressed. Is there any way to turn this...

Casual Listener

I updated my iOS operating system and now whenever I have my phone in my pocket or even just pick my phone the screen randomly comes on and the display to skip/pause songs comes on and keeps getting ...

Bethany_Dawn

Community Legend

8392 Views

3 replies

0 likes

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Spotify premium 6 month trial with Rogers stopped working.

I signed up for a plan with my fiance with Rogers and there was a free 6 month premium trial of Spotify I signed up and all was well. Worked for maybe two weeks or less and wouldn’t work anymore when I went to hit the music to play said sign up for p...

Newbie

I signed up for a plan with my fiance with Rogers and there was a free 6 month premium trial of Spotify I signed up and all was well. Worked for maybe two weeks or less and wouldn’t work anymore when...

user-removed

Not applicable

924 Views

1 replies

0 likes

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Spotify delete songs

Hi, I was listening to music in morning today, but around 30 minutes ago the app delete many songs of my device and cant found in the searcher. I reinstall the app and the trouble still going. Im connected to internet.In attatch file you can see a so...

Newbie

Hi,  I was listening to music in morning today, but around 30 minutes ago the app delete many songs of my device and cant found in the searcher. I reinstall the app and the trouble still going....

415 Views

0 replies

0 likes

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Spotify Connect with Yamaha RX-V475 Receiver

I'm having a problem getting Spotify Connect to work with my Yamaha receiver. I've installed version 1.21 on the receiver, an RX-V475, and I'm using Spotify on my iPhone 5s. When I go to the speaker icon while a song is playing I do see the receiver ...

Newbie

I'm having a problem getting Spotify Connect to work with my Yamaha receiver. I've installed version 1.21 on the receiver, an RX-V475, and I'm using Spotify on my iPhone 5s. When I go to the speaker ...

imak79

Casual Listener

25643 Views

11 replies

4 likes

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Really annoying Queue Problem

Eem pls fix this I have an Iphone SE and I can never see the whole list of queue Only first 3 after last update or so

Newbie

Eem pls fix this I have an Iphone SE and I can never see the whole list of queue Only first 3 after last update or so

498 Views

0 replies

1 likes

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Ability to browse playlist Mazda bluetooth

I bought my Mazda last December. I’d love to be able to browse my play lists when I connect thru Bluetooth. I’m getting a message saying not accessible. Also are there any plans to feature Spotify in Mazda Connect menu?Thankspaul

Casual Listener

I bought my Mazda last December. I’d love to be able to browse my play lists when I connect thru Bluetooth. I’m getting a message saying not accessible. Also are there any plans to feature Spotify in...

AndySCW

Newbie

2971 Views

1 replies

1 likes

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Spotify playbar doesn’t show what’s playing on the Google Home device

Hi, Super new users here! We installed Spotify and Google Home and started asking Google Home to play certain songs. As Google Home spooled through various songs we could see the title and artist in the playbar on our Spotify app. From there we could...

Newbie

Hi,   Super new users here! We installed Spotify and Google Home and started asking Google Home to play certain songs. As Google Home spooled through various songs we could see the title ...

592 Views

0 replies

0 likes

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Certain songs won't play and music pauses

I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version. Certain songs, and always the same ones, don't play anymore. They all u...

Newbie

I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version.   Certain son...

372 Views

0 replies

0 likes

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Wierd text everywhere in the app

I have a wierd issue with the text in the spotify app (see acreenshot)This is everywhere not just in the settings. I have tried updating and reinstalling the app. I'm running iOS 10.3.2 and Spotify 8.4.28.1104

Newbie

I have a wierd issue with the text in the spotify app (see acreenshot) This is everywhere not just in the settings.   I have tried updating and reinstalling the app.   I'm running iOS ...

339 Views

0 replies

0 likes

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