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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240881 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123233 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2875 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307068 Views

62 replies

16 likes

  • 307068 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131680 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Aplicativo em 2 plano

Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música.Isso ocorre também quando a tela do celular é bloqueadaAparelho: Iphone SENão utilizo economia de energia e nem aplicativo para limpeza.Versão do aplicativo: 8....

Casual Listener

Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música. Isso ocorre também quando a tela do celular é bloqueada Aparelho: Iphone SE Não utilizo economia de energ...

jcp02

Casual Listener

6091 Views

2 replies

2 likes

  • 6091 Views
  • 2 replies
  • 2 likes

Spoitfy disappears from lock screen when paused

I am strongly thinking about switching from apple music to spotify, but I noticed something weird.As long as music is playing I can control my music over the lock screen which is nice, but the moment I pause, the lock screen controls disappear. In co...

Newbie

I am strongly thinking about switching from apple music to spotify, but I noticed something weird. As long as music is playing I can control my music over the lock screen which is nice, but the mome...

windesea

Newbie

1395 Views

1 replies

1 likes

  • 1395 Views
  • 1 replies
  • 1 likes

Certain tracks won't load over data then never play

I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. That song will then never be able to be played on my p...

Newbie

I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. Tha...

370 Views

0 replies

0 likes

  • 370 Views
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[Carplay] Add current song to playlist

Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really liked during you drive again. I'd like a feature to...

Newbie

Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really ...

sabaj

Newbie

1418 Views

1 replies

2 likes

  • 1418 Views
  • 1 replies
  • 2 likes

Songs ported from iTunes unplayable/skipping after 1 second

First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed - no new update to Spotify on the AppStore is available. No problem with this on Windows 10.But no song i have had on iTunes and ported across to ...

Regular

First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed  - no new update to Spotify on the AppStore is available. No problem with this on Windows ...

aaronhayes

Newbie

1006 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops playing when I open Instagram app on Iphone X

I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is there anybody else having the same problem? Please help

Casual Listener

    I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is th...

Bethany_Dawn

Community Legend

24607 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Problemas con inicio

Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error”y el boton de intentar de nuevo

Newbie

Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error” y el boton de inte...

324 Views

0 replies

0 likes

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Cambiar canciones con pantalla bloqueada

Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas y las cambia deslizando. En mi caso solo sale opcio...

Newbie

Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas ...

titomilanesa

Newbie

1242 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I deleted the Spotify app off my iPhone a while ago and every...

I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even deleted all the Spotify information saved in my phone s...

Newbie

I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even dele...

0nicole

Newbie

858 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

A few glitches

For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but every single time I open the app store Spotify is alrea...

Newbie

For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but ever...

411 Views

0 replies

0 likes

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recently played artists not showing up

my recently played artists aren't showing up when my friends/followers look at my profile even though I have it enabled and can see some of theirs. it does show up for me and i have it checked in settings but it still doesn't work, would i have to en...

Newbie

my recently played artists aren't showing up when my friends/followers look at my profile  even though I have it enabled and can see some of theirs. it does show up for me and i have it che...

malva-da

Newbie

685 Views

1 replies

0 likes

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  • 1 replies
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Downloaded filter not working correctly

Been talking to two Spotify support agents for like three hours with zero solution. When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, all songs that I have saved show up instead of only the downl...

Newbie

Been talking to two Spotify support agents for like three hours with zero solution.   When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, a...

754 Views

0 replies

1 likes

  • 754 Views
  • 0 replies
  • 1 likes

Solved!! Reverse order ? How can I have back Starred Playlist ?

Hello ! Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it.. By mistake I deleted my Starred playlist,and I don't know how to fiw that,any solutions ? Please Reloa...

Music Fan

Hello !       Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it..   By mistake I dele...

milenglis

Newbie

47885 Views

24 replies

1 likes

  • 47885 Views
  • 24 replies
  • 1 likes

Followed Artists do not stay followed

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here.I have a large list of followed artists, but not all artists I follow remain as followed artists. A large number of artists i have followed no longer show...

Casual Listener

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here. I have a large list of followed artists, but not all artists I follow remain as followed artists. A l...

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes

Can’t login because of location

When I connect using my FB account, Spotify gives me the following error: “Login failedYou can only use Spotify abroad for 14 days.” The problem is I I’ve abroad, it’s been the case for the past 3 years. My FB account is in US, my phone is in US, etc...

Newbie

When I connect using my FB account, Spotify gives me the following error:  “Login failed You can only use Spotify abroad for 14 days.”   The problem is I I’ve abroad, it’s been the...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
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Unable to connect to Spotify over WiFi

HiI recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even connect to spotify if I am using WiFi on this phone. My i...

Newbie

Hi I recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even conn...

663 Views

0 replies

2 likes

  • 663 Views
  • 0 replies
  • 2 likes

the music stops by itself

the music stops by itself, I have a iPhone 7

Newbie

the music stops by itself, I have a iPhone 7

catleigh529

Casual Listener

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Font size on iphone 5s

Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too small on larger phone screens. But as I've got an Iphone 5s...

Casual Listener

Hi there!  I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too s...

gergoviki

Casual Listener

2609 Views

2 replies

0 likes

  • 2609 Views
  • 2 replies
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Downloaded songs repeatedly wiped from my device

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...

Regular

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...

Matbroughton

Newbie

1122 Views

2 replies

1 likes

Bug iOS
Dowload list problem erased
Downloaded music disappears
  • 1122 Views
  • 2 replies
  • 1 likes

Time stamp while playing

Hello,Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness instructor and we rely on time lapsed and remaining t...

Newbie

Hello, Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness ...

563 Views

0 replies

1 likes

  • 563 Views
  • 0 replies
  • 1 likes