Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245360 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129973 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454848 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309393 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Ich habe das kostenlose Spotify. Wenn ich mich anmelden will sagt es mir seit ein paar Tagen, ich könne es im Ausland nur 14 Tage nutzen. Ich bin jedoch nicht im Ausland und war es auch nicht. In den Ländereinstellungen im Internet steht ebenfalls ko...
Ich habe das kostenlose Spotify. Wenn ich mich anmelden will sagt es mir seit ein paar Tagen, ich könne es im Ausland nur 14 Tage nutzen. Ich bin jedoch nicht im Ausland und war es auch nicht. In den...
Newbie
6649 Views
13 replies
0 likes
I just accidentally deleted two of my favourite artists from my favourite Daily Mix and would love to be able to re-add them to that Mix. I spend most of my time listening to that Mix and would be super sad without those two being in it. Is there a w...
I just accidentally deleted two of my favourite artists from my favourite Daily Mix and would love to be able to re-add them to that Mix. I spend most of my time listening to that Mix and would be su...
Casual Listener
97768 Views
208 replies
87 likes
i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.
i dont know if anyone elses isnt working but when i select to repeat a song it wont repeat and usually the repeat 1 comes up but it fails to do so & im very annoyed.
Roadie
1068 Views
1 replies
0 likes
I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the quality of music, turning off certain functions, reinsta...
I have recently started having an issue where I play an album and Spotify continues to skip 3-4 songs on the album and not play it at all. I have tried every solution I have found, changing the ...
485 Views
0 replies
0 likes
Hallo,I got a new iPad and wanna connect tos Spotify via Facebook. That Not possible its written that there are to many detours. Thanks for your help.
Hallo, I got a new iPad and wanna connect tos Spotify via Facebook. That Not possible its written that there are to many detours. Thanks for your help.
Casual Listener
704 Views
3 replies
0 likes
Hey, everyone!So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here! 2016 Toyota CamryiOS 11.2.1Spotify version 8.4.28 When I connect my iPhone...
Hey, everyone! So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here! 2016 Toyot...
545 Views
0 replies
1 likes
Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only shows that Spotify is playing on my iPhone where as I...
Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only sh...
Community Legend
817 Views
1 replies
0 likes
phone: iphone 6scarrier: metropcsdata: unlimitedios: 10.2 (14c92)spotify premium paid until 1/14/17 Spotify works on WIFi but not when I switch to LTE. I get the errors: You're offlineAn error occurredCannot connect to service All other services on t...
phone: iphone 6s carrier: metropcs data: unlimited ios: 10.2 (14c92) spotify premium paid until 1/14/17 Spotify works on WIFi but not when I switch to LTE. I get the errors: You...
Newbie
5855 Views
17 replies
4 likes
Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The function still exists, but somewhere along the line wi...
Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The fun...
1494 Views
0 replies
7 likes
Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?
Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?
1542 Views
0 replies
1 likes
Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the album I'm listening to, as intended? It's super ann...
Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the ...
Casual Listener
2340 Views
6 replies
0 likes
How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs
How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs
Community Legend
4986 Views
1 replies
0 likes
I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to shuffle my library while connected to my car.
I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to s...
Community Legend
3192 Views
5 replies
1 likes
This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done I pay premium subscription and then have to keep paying heavy data costs to re-download all the songs that Spotify keeps deleting off ...
This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done I pay premium subscription and then have to keep paying heavy data c...
Newbie
21670 Views
3 replies
17 likes
I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason
I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...
390 Views
0 replies
0 likes
Hey. I am wondering how do I start my Spotify from scratch again, without getting rid of my current premium account?Thanks in advance.
Hey. I am wondering how do I start my Spotify from scratch again, without getting rid of my current premium account? Thanks in advance.
527 Views
0 replies
0 likes
Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?
Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?
Regular
879 Views
2 replies
0 likes
For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried removing and reinstalling the app and various troublesh...
For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried remo...
Newbie
621 Views
1 replies
0 likes
I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. He...
I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says ...
Casual Listener
733 Views
1 replies
0 likes
hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda
hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda
396 Views
0 replies
0 likes
