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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245370 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129982 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3229 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309396 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133148 Views

19 replies

38 likes

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  • 19 replies
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Home page doesn’t open

I am using spotify with iphone 7 and when i try to open home page it doesn’t open

Newbie

I am using spotify with iphone 7 and when i try to open home page it doesn’t open 

385 Views

0 replies

0 likes

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iphone low sound volume

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

Newbie

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

573 Views

0 replies

0 likes

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Downloading Local Files

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify. I cannot find a definitive answer to this problem online. Many thanks

Newbie

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify.   I cannot find a definitive answer to this problem online.     Many thanks...

Nygge72

Newbie

548 Views

1 replies

0 likes

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  • 1 replies
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Play Music isn’t possible in iPhone App

Hi, i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played. Can you help me?

Newbie

Hi,   i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played.  Can you help me?

345 Views

0 replies

0 likes

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Seeing all downloaded songs offline

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening to artists or albums cohesively. Now, it only shows the ...

Newbie

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening ...

470 Views

0 replies

0 likes

  • 470 Views
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Spotify Stopping In The Middle Of A Track

Spotify Version - 6.8.0.3786Device - Apple iPod Touch 6th Generation After a while of playing through several songs, Spotify will just randomly stop in the middle of a track (all tracks are downloaded). The app itself is still responsive and doesn't ...

Regular

Spotify Version - 6.8.0.3786 Device - Apple iPod Touch 6th Generation   After a while of playing through several songs, Spotify will just randomly stop in the middle of a track (all tracks ar...

user-removed

Not applicable

7067 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Shuffle turns off by itself

Every time I want to hear music on shuffle, after a few songs it takes it off by itself and just starts playing songs in the order they were downloaded. I turn shuffle on again, and, again, after a few songs it turns off shuffle.

Newbie

Every time I want to hear music on shuffle, after a few songs it takes it off by itself and just starts playing songs in the order they were downloaded. I turn shuffle on again, and, again, after a f...

1272 Views

0 replies

4 likes

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  • 4 likes

Local files from laptop can't be synced onto iphone???

Local file songs played fine on my laptop (MacOS High Sierra) but it cannot be played/downloaded/synced onto my iPhone (SE). This is weird and extremely annoying because everything was fine before. Now the songs are greyed and on my phone, if I try t...

Newbie

Local file songs played fine on my laptop (MacOS High Sierra) but it cannot be played/downloaded/synced onto my iPhone (SE). This is weird and extremely annoying because everything was fine...

573 Views

0 replies

0 likes

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Skipping Tracks/Fast Forwarding + Rewind/ Pausing and UnPausing/Muffled Sound Automatically Glitches

Songs keep skipping and pausing whenever I use my headphones. I have an iPhone 7 Plus(IOS 11.1.1). I've tried changing headphones and reinstalling the app but nothing seems to work.

Newbie

Songs keep skipping and pausing whenever I use my headphones. I have an iPhone 7 Plus(IOS 11.1.1). I've tried changing headphones and reinstalling the app but nothing seems to work.

566 Views

0 replies

0 likes

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No online access on iOS (internet connection available)

Hi, I have an app on my iPhone7, Spotify Family Premium (I'm one of the member). From some time my spotify shows no connection (works offline) althoutgh the offline mode is turned off in settings and the phone is connected to the internet (checked in...

Newbie

Hi, I have an app on my iPhone7, Spotify Family Premium (I'm one of the member). From some time my spotify shows no connection (works offline) althoutgh the offline mode is turned off in settings and...

773 Views

0 replies

0 likes

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Superuser Contribution running time of playlist

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist and each song.

Newbie

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist...

Jack

Roadie

10916 Views

1 replies

0 likes

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Superuser Contribution Queue

Whenever I add a song to queue, the current and last song song don’t show up

Newbie

Whenever I add a song to queue, the current and last song song don’t show up

Jack

Roadie

647 Views

1 replies

0 likes

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  • 1 replies
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Why can't I download more music?

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few playlists just so the download can continue for my p...

Casual Listener

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few p...

de_stroyed

Casual Listener

3787 Views

3 replies

0 likes

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Login failed on IOS (iPad en iPhone)

Hi,I try to login with an Iphone and/or Ipad but it fails from the Netherlands. The message I get is that the usersname and/or password is not correct. But when I login true a website I do can login.Can anybody help me what goes wrong? Kind regards, ...

Newbie

Hi, I try to login with an Iphone and/or Ipad but it fails from the Netherlands. The message I get is that the usersname and/or password is not correct. But when I login true a website I do can lo...

beamzer

Newbie

892 Views

2 replies

0 likes

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Solved!! Up Next Queue - iPhone

How do I clear the queue on my iphone app? My desktop version says the queue is empty, however, everytime I play a playlist it plays one song and then jumps to a different playlist. My guess is, that is because I have lots in my queue. Please help me...

Visitor

How do I clear the queue on my iphone app? My desktop version says the queue is empty, however, everytime I play a playlist it plays one song and then jumps to a different playlist. My guess is, that...

B33K34

Regular

31905 Views

6 replies

4 likes

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  • 6 replies
  • 4 likes

Superuser Contribution Local Files to Iphone wont sync.

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download switch on my computer and then on my phone after i...

Newbie

So heres my issue. I have 2 songs on my local files. I have my phone connected to the same wifi and spotify is able to get through my firewall. I have premium aswell. I am able to toggle the download...

661 Views

0 replies

0 likes

iphone
local files
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Sharing playlists with my other devices

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Android phone. I was also informed that I no longer had S...

Newbie

Long story, but I had to resubscribe and was reassured that my playlists would follow me. They appeared on the computer that I used to chat with the agent, but they didn't appear on my iPad or Androi...

400 Views

0 replies

0 likes

  • 400 Views
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Remove imported music

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported music from the app so that it’s only on my Apple M...

Visitor

I recently imported my music from iTunes to Spotify and want to remove the music from the Spotify app, but I don’t see an option to unimport the music or anything. What do I do to remove the imported...

522 Views

0 replies

0 likes

  • 522 Views
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Spotify draining battery like crazy

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

Gig Goer

iPhone 8. Anyone else noticed this? I was literally watching the battery percentage dropping down as I was listening to Spotify. Closed it and this stopped the problem.

737 Views

0 replies

1 likes

  • 737 Views
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Shuffling only plays first 50 songs

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating.I’ve seen countless other topics about this. Ive tried everything I can go fix this. Nothings working & it’s a pain to ...

Newbie

I have about 500 songs saved, and whenever I shuffle them & spotify only plays the first 50 of them.... its incredibly frustrating. I’ve seen countless other topics about this. Ive tried everyth...

d_a_n_e

Music Fan

3302 Views

2 replies

6 likes

  • 3302 Views
  • 2 replies
  • 6 likes