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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29312 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94049 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423734 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293422 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
HiI recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even connect to spotify if I am using WiFi on this phone. My i...
Hi I recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even conn...
616 Views
0 replies
2 likes
the music stops by itself, I have a iPhone 7
the music stops by itself, I have a iPhone 7
Casual Listener
402 Views
1 replies
0 likes
Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too small on larger phone screens. But as I've got an Iphone 5s...
Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too s...
Casual Listener
2545 Views
2 replies
0 likes
Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...
Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...
Newbie
1019 Views
2 replies
1 likes
Hello,Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness instructor and we rely on time lapsed and remaining t...
Hello, Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness ...
526 Views
0 replies
1 likes
Spotify music stops playing when I lock the screen
Spotify music stops playing when I lock the screen
468 Views
0 replies
0 likes
I forgot My facebook account pwd and cant login
I forgot My facebook account pwd and cant login
484 Views
0 replies
0 likes
HalloWij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?.MvgMohamed
Hallo Wij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?. Mvg Moham...
Community Legend
1682 Views
13 replies
0 likes
I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I will play my music again and I will get another notification, pauses. It’s not only when I’m driving it’s whenever Spotify is open. I have tried put...
I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I will play my music again and I will get another notification, pauses. It’s not only when I’...
463 Views
0 replies
0 likes
I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall the app but I still have the same problem. At the ...
I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall...
607 Views
0 replies
3 likes
Hi all On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months. This update seems to have nobbled the Bluetooth connectivity to my BMW Conne...
Hi all On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months. This updat...
Casual Listener
2911 Views
3 replies
0 likes
Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, and sometimes even does it if I’ve closed the app. I...
Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, a...
674 Views
0 replies
0 likes
I have been using Spotify free for years.Some days ago I upgraded to Premium and now my music is gone.What has happend?I did not delete my self.
I have been using Spotify free for years. Some days ago I upgraded to Premium and now my music is gone. What has happend? I did not delete my self.
Roadie
587 Views
1 replies
0 likes
I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't remove or add family members? I'm the primary accou...
I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't ...
Community Legend
512 Views
1 replies
0 likes
Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied
Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied
Community Legend
4069 Views
1 replies
1 likes
So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and then it starts downloading all 2,344 of my saved son...
So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and t...
Community Legend
2707 Views
1 replies
1 likes
So I changed my Password and I just had to log in with the new Password on my Computer but on my Phone App just crashes with an error message that says I can't log in my Username or Password is wrong.I don't want to reinstall since I don't know what ...
So I changed my Password and I just had to log in with the new Password on my Computer but on my Phone App just crashes with an error message that says I can't log in my Username or Password is wrong...
Community Legend
481 Views
1 replies
0 likes
Hi, One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss. I actually own the CD of this album, so is there any way I can get the CD copy o...
Hi, One of my favorite albums, The Suburbs by Arcade Fire has just disappeared from the service. I listen to this album about once a week so I'm really notcing the loss. I actually ...
Not applicable
857 Views
3 replies
0 likes
App Version8.4.28.1104 i recently had to wipe my phone and start fresh on iOS and am having issues syncing over my local files from the desktop app (Mac) to the iOS app. I have all the local files in a playlist and both the desktop and phone are on t...
App Version 8.4.28.1104 i recently had to wipe my phone and start fresh on iOS and am having issues syncing over my local files from the desktop app (Mac) to the iOS app. I have all the loc...
Not applicable
873 Views
1 replies
0 likes
So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few more local files in the playlist, but now none of the...
So as of this morning, all of my local files were perfectly downloaded in my playlist on my phone. Somewhere between then and now, they have completely disappeared from the playlist. I added a few mo...
730 Views
0 replies
2 likes
