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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45564 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112262 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

303240 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129083 Views

19 replies

38 likes

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Text laying over each other. Hard to read

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8.

Newbie

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8. 

393 Views

0 replies

0 likes

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Music stops after 1 second.

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever one of the imported songs is next it queue, the curr...

Regular

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever o...

tommonaj

Regular

1722 Views

2 replies

0 likes

Playing error
Stops after one second
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Can't play Songs from my iPhone Library

Hello,i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn't matter which song!

Newbie

Hello, i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn'...

tommonaj

Regular

744 Views

1 replies

1 likes

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  • 1 replies
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Can't find the albums of the songs I have registered

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

Newbie

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

352 Views

0 replies

0 likes

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Problem with changing language

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I tried to reinstall spotify and to restart my phone ...

Newbie

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I ...

456 Views

0 replies

0 likes

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Searched Music Doesn’t Show Up

Hey, So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one song, it happens with many. Tried re-installing Spotify, but...

Newbie

Hey,   So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one ...

guidreer

Music Fan

671 Views

1 replies

0 likes

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Words merged on screen

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks!

Newbie

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks! 

davemrusso

Newbie

828 Views

2 replies

0 likes

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Haven’t received push notifications (iOS) for years

Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...

Newbie

Hey there!   I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...

406 Views

0 replies

0 likes

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Song has muffled vocals

I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happinging today even though it was fine previously. I've d...

Newbie

I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happingi...

chelseanoel07

Newbie

1293 Views

2 replies

1 likes

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Playlist Problems

I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the suggested track to be over because a song I wanted ...

Newbie

I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the ...

370 Views

0 replies

0 likes

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Spotify wont stream/play music unless I'm connected to wi-fi

Hey all,Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi it tells me I'm offline and I cant listen to anything...

Newbie

Hey all, Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi ...

671 Views

0 replies

0 likes

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Unable to play local files

I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??

Newbie

I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??  

407 Views

0 replies

0 likes

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lost my Spotify local songs - again

Bane of life. When I update the spotify app on my iphone it loses the songs from my phone that were local to my computer. And I cannot get them back. The app does not resync properly with the desktop app. It happens a lot. I cannot seem to fix it thi...

Gig Goer

Bane of life. When I update the spotify app on my iphone it loses the songs from my phone  that were local to my computer. And I cannot get them back. The app does not resync properly with the d...

498 Views

0 replies

0 likes

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Same Device added multiple times to „Offline Devices“

Hey. I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting guide) I found something that could be connected to this iss...

Newbie

Hey.   I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting ...

389 Views

0 replies

0 likes

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[iOS] Spotify doesn't connect without restarting the app

I have a problem with the Spotify iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem...").iOS 11.2.1Spotify 8.4.28.1104 I have: - restarted the phone-clean ins...

Casual Listener

I have a problem with the Spotify  iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem..."). iOS 11.2.1...

803 Views

0 replies

0 likes

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What happened to "Add to Queue" and what's up with "Add to Up Next"?

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the end of the current album (maybe I'm about to start...

Regular

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the...

David_Corcoran

Music Fan

21515 Views

20 replies

17 likes

iOS
queue
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Spotify wont resume after interruptions

So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it will continue playing after the interruptions are ...

Newbie

So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it...

699 Views

0 replies

0 likes

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