Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36643 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101946 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430619 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298741 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...
Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...
397 Views
0 replies
0 likes
I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happinging today even though it was fine previously. I've d...
I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happingi...
Newbie
1254 Views
2 replies
1 likes
I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the suggested track to be over because a song I wanted ...
I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the ...
359 Views
0 replies
0 likes
Hey all,Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi it tells me I'm offline and I cant listen to anything...
Hey all, Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi ...
657 Views
0 replies
0 likes
I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??
I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??
400 Views
0 replies
0 likes
Bane of life. When I update the spotify app on my iphone it loses the songs from my phone that were local to my computer. And I cannot get them back. The app does not resync properly with the desktop app. It happens a lot. I cannot seem to fix it thi...
Bane of life. When I update the spotify app on my iphone it loses the songs from my phone that were local to my computer. And I cannot get them back. The app does not resync properly with the d...
488 Views
0 replies
0 likes
Hey. I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting guide) I found something that could be connected to this iss...
Hey. I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting ...
378 Views
0 replies
0 likes
And can you increase it? Thanks
And can you increase it? Thanks
Casual Listener
2128 Views
5 replies
0 likes
I have a problem with the Spotify iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem...").iOS 11.2.1Spotify 8.4.28.1104 I have: - restarted the phone-clean ins...
I have a problem with the Spotify iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem..."). iOS 11.2.1...
789 Views
0 replies
0 likes
Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the end of the current album (maybe I'm about to start...
Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the...
Music Fan
20960 Views
20 replies
17 likes
So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it will continue playing after the interruptions are ...
So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it...
689 Views
0 replies
0 likes
I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach. I figured it out today. The issue is that if you try and add files that don't have an artist, title, and album tagged on them, they will not go. ...
I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach. I figured it out today. The issue is that if you try and add files that don't h...
Not applicable
13334 Views
11 replies
1 likes
I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings. This is incredibly frustrating. Please help me fix...
I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings....
439 Views
0 replies
0 likes
I've had a lot of issues with the Shuffle Play option on the Artist pages. I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous helping of tracks from one or two albums. Here's an examp...
I've had a lot of issues with the Shuffle Play option on the Artist pages. I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous ...
Roadie
1675 Views
4 replies
0 likes
I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!
I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!
Casual Listener
806 Views
2 replies
0 likes
I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. I tried deleting the app and download it again. I t...
I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. ...
439 Views
0 replies
1 likes
Over the past two months, Spotify has really gone downhill. First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music will not pause. I can't even pause via the lockscreen. I have to ...
Over the past two months, Spotify has really gone downhill. 😕 First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music...
Regular
4221 Views
4 replies
1 likes
There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?
There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?
Casual Listener
2093 Views
4 replies
0 likes
