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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29260 Views

40 replies

9 likes

  • 29260 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94026 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

951 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293412 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123530 Views

19 replies

38 likes

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  • 19 replies
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Solved!! How can I arrange my spotify lists on my spotify app on my phone?

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!

Casual Listener

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z?   Thank you very much!!

jokharma

Casual Listener

783 Views

2 replies

0 likes

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When I import songs from my iPhone, they play for 1sec and them skip to the next.

I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. I tried deleting the app and download it again. I t...

Newbie

I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. ...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

iPhone 7 - music does not pause for phone calls.

Over the past two months, Spotify has really gone downhill. First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music will not pause. I can't even pause via the lockscreen. I have to ...

Newbie

Over the past two months, Spotify has really gone downhill.  😕  First, the battery issues and now, when I receive a phone call and am listening to Spotify on a bluetooth speaker, the music...

highlyint

Regular

4148 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution "Artist Radio" option on iOS

There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?

Casual Listener

There is no "Artist Radio" option on Spotify app both iOS and MAC. This option limited to Android user only?

TorThanyawat

Casual Listener

2088 Views

4 replies

0 likes

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  • 4 replies
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Nao funciona em segundo plano

Ola, meu aplicativo para de funcionar sempre que nao estou com ele aberto, ou com a tela bloqueada.Meu aparelho e um iPhone SE.

Casual Listener

Ola, meu aplicativo para de funcionar sempre que nao estou com ele aberto, ou com a tela bloqueada. Meu aparelho e um iPhone SE.

2090 Views

0 replies

1 likes

  • 2090 Views
  • 0 replies
  • 1 likes

Aplicativo em 2 plano

Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música.Isso ocorre também quando a tela do celular é bloqueadaAparelho: Iphone SENão utilizo economia de energia e nem aplicativo para limpeza.Versão do aplicativo: 8....

Casual Listener

Estou com um problema que quando o aplicativo fica em 2 plano, ele para de tocar a música. Isso ocorre também quando a tela do celular é bloqueada Aparelho: Iphone SE Não utilizo economia de energ...

jcp02

Casual Listener

6032 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Spoitfy disappears from lock screen when paused

I am strongly thinking about switching from apple music to spotify, but I noticed something weird.As long as music is playing I can control my music over the lock screen which is nice, but the moment I pause, the lock screen controls disappear. In co...

Newbie

I am strongly thinking about switching from apple music to spotify, but I noticed something weird. As long as music is playing I can control my music over the lock screen which is nice, but the mome...

windesea

Newbie

1315 Views

1 replies

1 likes

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  • 1 replies
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Certain tracks won't load over data then never play

I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. That song will then never be able to be played on my p...

Newbie

I've had this issue with spotify recently when i'm using the app over data. When I try to play a song theres a 50/50 chance that the song will either load 10 seconds then stop or not load at all. Tha...

348 Views

0 replies

0 likes

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[Carplay] Add current song to playlist

Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really liked during you drive again. I'd like a feature to...

Newbie

Currently in Carplay when you're listening to the radio, the only two things you can do is to thumbs current song up or down. It's kind of a bummer that you can't return to the songs that you really ...

sabaj

Newbie

1353 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Songs ported from iTunes unplayable/skipping after 1 second

First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed - no new update to Spotify on the AppStore is available. No problem with this on Windows 10.But no song i have had on iTunes and ported across to ...

Regular

First of all. This is only occuring on the iPhone 7 plus. With or without Wifi. iOS 11.2.1 is installed  - no new update to Spotify on the AppStore is available. No problem with this on Windows ...

aaronhayes

Newbie

967 Views

1 replies

0 likes

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  • 1 replies
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Spotify stops playing when I open Instagram app on Iphone X

I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is there anybody else having the same problem? Please help

Casual Listener

    I just got an iphone X and I’m a premium user. Today I opened instagram to check my profile and spotify just stopped playing. I literally tried everything but none of them worked. Is th...

Bethany_Dawn

Community Legend

24481 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Problemas con inicio

Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error”y el boton de intentar de nuevo

Newbie

Hola! Espero puedan reaolverme este priblema que tengo hace vario tiempo, resulta que nunca me ha salido nada en inicio del programa spotify siempre me sale “ha ocurrido un error” y el boton de inte...

297 Views

0 replies

0 likes

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Cambiar canciones con pantalla bloqueada

Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas y las cambia deslizando. En mi caso solo sale opcio...

Newbie

Al bloquearse el teléfono quisiera cambiar las canciones y que saliera la carátula del disco en grande. Tengo un iPhone 6. Un primo tiene el mimos teléfono y le sale de esta forma; con las carátulas ...

titomilanesa

Newbie

1196 Views

1 replies

0 likes

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  • 1 replies
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I deleted the Spotify app off my iPhone a while ago and every...

I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even deleted all the Spotify information saved in my phone s...

Newbie

I deleted the Spotify app off my iPhone and every time my phone restarts it's there so I delete it again but the icon for it is white with lines going through it as if it was downloading, I even dele...

0nicole

Newbie

822 Views

1 replies

0 likes

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  • 1 replies
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A few glitches

For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but every single time I open the app store Spotify is alrea...

Newbie

For about a month or two now, when I’m listening to music on Spotify and I lock my screen the timestamp freezes. Sometimes it will freeze and other times it won’t. My iPhone 6s is up to date but ever...

379 Views

0 replies

0 likes

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recently played artists not showing up

my recently played artists aren't showing up when my friends/followers look at my profile even though I have it enabled and can see some of theirs. it does show up for me and i have it checked in settings but it still doesn't work, would i have to en...

Newbie

my recently played artists aren't showing up when my friends/followers look at my profile  even though I have it enabled and can see some of theirs. it does show up for me and i have it che...

malva-da

Newbie

648 Views

1 replies

0 likes

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  • 1 replies
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Downloaded filter not working correctly

Been talking to two Spotify support agents for like three hours with zero solution. When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, all songs that I have saved show up instead of only the downl...

Newbie

Been talking to two Spotify support agents for like three hours with zero solution.   When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, a...

688 Views

0 replies

1 likes

  • 688 Views
  • 0 replies
  • 1 likes

Solved!! Reverse order ? How can I have back Starred Playlist ?

Hello ! Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it.. By mistake I deleted my Starred playlist,and I don't know how to fiw that,any solutions ? Please Reloa...

Music Fan

Hello !       Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it..   By mistake I dele...

milenglis

Newbie

47351 Views

24 replies

1 likes

  • 47351 Views
  • 24 replies
  • 1 likes

Followed Artists do not stay followed

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here.I have a large list of followed artists, but not all artists I follow remain as followed artists. A large number of artists i have followed no longer show...

Casual Listener

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here. I have a large list of followed artists, but not all artists I follow remain as followed artists. A l...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

Can’t login because of location

When I connect using my FB account, Spotify gives me the following error: “Login failedYou can only use Spotify abroad for 14 days.” The problem is I I’ve abroad, it’s been the case for the past 3 years. My FB account is in US, my phone is in US, etc...

Newbie

When I connect using my FB account, Spotify gives me the following error:  “Login failed You can only use Spotify abroad for 14 days.”   The problem is I I’ve abroad, it’s been the...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
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