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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29132 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93966 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293376 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123497 Views

19 replies

38 likes

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Searched Music Doesn’t Show Up

Hey, So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one song, it happens with many. Tried re-installing Spotify, but...

Newbie

Hey,   So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one ...

guidreer

Music Fan

643 Views

1 replies

0 likes

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Words merged on screen

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks!

Newbie

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks! 

davemrusso

Newbie

779 Views

2 replies

0 likes

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Haven’t received push notifications (iOS) for years

Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...

Newbie

Hey there!   I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...

386 Views

0 replies

0 likes

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Song has muffled vocals

I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happinging today even though it was fine previously. I've d...

Newbie

I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happingi...

chelseanoel07

Newbie

1228 Views

2 replies

1 likes

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Playlist Problems

I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the suggested track to be over because a song I wanted ...

Newbie

I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the ...

346 Views

0 replies

0 likes

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Spotify wont stream/play music unless I'm connected to wi-fi

Hey all,Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi it tells me I'm offline and I cant listen to anything...

Newbie

Hey all, Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi ...

647 Views

0 replies

0 likes

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Unable to play local files

I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??

Newbie

I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??  

388 Views

0 replies

0 likes

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lost my Spotify local songs - again

Bane of life. When I update the spotify app on my iphone it loses the songs from my phone that were local to my computer. And I cannot get them back. The app does not resync properly with the desktop app. It happens a lot. I cannot seem to fix it thi...

Gig Goer

Bane of life. When I update the spotify app on my iphone it loses the songs from my phone  that were local to my computer. And I cannot get them back. The app does not resync properly with the d...

480 Views

0 replies

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Same Device added multiple times to „Offline Devices“

Hey. I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting guide) I found something that could be connected to this iss...

Newbie

Hey.   I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting ...

359 Views

0 replies

0 likes

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[iOS] Spotify doesn't connect without restarting the app

I have a problem with the Spotify iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem...").iOS 11.2.1Spotify 8.4.28.1104 I have: - restarted the phone-clean ins...

Casual Listener

I have a problem with the Spotify  iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem..."). iOS 11.2.1...

771 Views

0 replies

0 likes

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What happened to "Add to Queue" and what's up with "Add to Up Next"?

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the end of the current album (maybe I'm about to start...

Regular

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the...

David_Corcoran

Music Fan

20679 Views

20 replies

17 likes

iOS
queue
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Spotify wont resume after interruptions

So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it will continue playing after the interruptions are ...

Newbie

So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it...

684 Views

0 replies

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Superuser Contribution SOLVED - LOCAL FILES WONT SYNC TO IPHONE!!!!

I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach. I figured it out today. The issue is that if you try and add files that don't have an artist, title, and album tagged on them, they will not go. ...

Regular

I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach.   I figured it out today.  The issue is that if you try and add files that don't h...

user-removed

Not applicable

13236 Views

11 replies

1 likes

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Radio instead of playlist

I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings. This is incredibly frustrating. Please help me fix...

Newbie

I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings....

432 Views

0 replies

0 likes

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Shuffle Play on Artist Page is Awful

I've had a lot of issues with the Shuffle Play option on the Artist pages. I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous helping of tracks from one or two albums. Here's an examp...

Roadie

I've had a lot of issues with the Shuffle Play option on the Artist pages.  I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous ...

marcus00

Roadie

1638 Views

4 replies

0 likes

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Solved!! How can I arrange my spotify lists on my spotify app on my phone?

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!

Casual Listener

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z?   Thank you very much!!

jokharma

Casual Listener

783 Views

2 replies

0 likes

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