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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36359 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298495 Views

61 replies

16 likes

  • 298495 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125533 Views

19 replies

38 likes

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  • 19 replies
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Se para la musica en segundo plano

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

Newbie

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

1515 Views

0 replies

1 likes

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Solved!! Shuffle Play on iPhone

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the album I'm listening to, as intended? It's super ann...

Casual Listener

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the ...

ejohns42

Casual Listener

2264 Views

6 replies

0 likes

iphone
Shuffle play
  • 2264 Views
  • 6 replies
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Play playlist once

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Newbie

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Bethany_Dawn

Community Legend

4911 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle Not Working When Connected to my 2015 Mazda CX-5

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to shuffle my library while connected to my car.

Casual Listener

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library.  This issue has only recently started happening as I was previously able to s...

Bethany_Dawn

Community Legend

3040 Views

5 replies

1 likes

  • 3040 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify KEEPS ON logging me out of my iPhone and deleting all my offline songs

This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done I pay premium subscription and then have to keep paying heavy data costs to re-download all the songs that Spotify keeps deleting off ...

Casual Listener

This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done    I pay premium subscription and then have to keep paying heavy data c...

Talamai

Newbie

21511 Views

3 replies

17 likes

  • 21511 Views
  • 3 replies
  • 17 likes

Questiono premium family

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason

Newbie

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!! Music stops playing?

Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?

Regular

Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?

Styrmirpals

Regular

821 Views

2 replies

0 likes

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  • 2 replies
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Download Speed Issue

For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried removing and reinstalling the app and various troublesh...

Casual Listener

For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried remo...

elibailey55

Newbie

575 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Offline trouble

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. He...

Visitor

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says ...

naomikaths

Casual Listener

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
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Premium

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

Newbie

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
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Text laying over each other. Hard to read

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8.

Newbie

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8. 

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
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Music stops after 1 second.

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever one of the imported songs is next it queue, the curr...

Regular

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever o...

tommonaj

Regular

1668 Views

2 replies

0 likes

Playing error
Stops after one second
  • 1668 Views
  • 2 replies
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Can't play Songs from my iPhone Library

Hello,i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn't matter which song!

Newbie

Hello, i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn'...

tommonaj

Regular

723 Views

1 replies

1 likes

  • 723 Views
  • 1 replies
  • 1 likes

Can't find the albums of the songs I have registered

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

Newbie

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
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Problem with changing language

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I tried to reinstall spotify and to restart my phone ...

Newbie

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Searched Music Doesn’t Show Up

Hey, So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one song, it happens with many. Tried re-installing Spotify, but...

Newbie

Hey,   So basically, when I want to search a new song to download and save to my playlist I go and look search for it in the search bar and it won’t show up. This doesn’t happen with only one ...

guidreer

Music Fan

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Words merged on screen

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks!

Newbie

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks! 

davemrusso

Newbie

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Haven’t received push notifications (iOS) for years

Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...

Newbie

Hey there!   I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes