Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236330 Views

27 replies

5 likes

  • 236330 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117700 Views

116 replies

13 likes

Other
  • 117700 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2655 Views

0 replies

0 likes

iOS
  • 2655 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305126 Views

62 replies

16 likes

  • 305126 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130478 Views

19 replies

38 likes

  • 130478 Views
  • 19 replies
  • 38 likes

Spotify doesn’t loging as premium count.

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...

Newbie

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login  my count and the app never recognize me as a premium user, even tho...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't let me connect on Iphone because of being in a foreign country.

Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...

Casual Listener

Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...

anelisasu

Casual Listener

1576 Views

6 replies

0 likes

  • 1576 Views
  • 6 replies
  • 0 likes

Spotify didn’t work with iOS 5.1.1

HiI have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist.I can play the the saved playlist. Does anybody have the same problem.cheers

Newbie

Hi I have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist. I can play the the saved playlist.    Does anybody have the same problem. cheers

660 Views

0 replies

2 likes

  • 660 Views
  • 0 replies
  • 2 likes

No behind the lyrics in settings

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.

Newbie

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it.  I have the version 8.4.28.1104 installed. 

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Custom Playlist Covers PLEASE

I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include this feature in the next update and I will rate it ...

Newbie

I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include ...

DandyStylez

Casual Listener

978 Views

1 replies

6 likes

  • 978 Views
  • 1 replies
  • 6 likes

After running Spotify on Android everything slows or freezes

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly ev...

Roadie

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I nee...

fresh-ear

Roadie

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs saved offline stop halfway through?

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run into this issue? Should I try resyncing the songs?

Regular

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through.    Has anyone else run int...

maleramonet

Newbie

1489 Views

2 replies

0 likes

  • 1489 Views
  • 2 replies
  • 0 likes

Songs changing part way though

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing to other songs in my playlist, I tried restarting th...

Newbie

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing t...

540 Views

0 replies

1 likes

  • 540 Views
  • 0 replies
  • 1 likes

Spotify in Audi does not show track list on MMI, but Apple Music does

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is diplay the playlist or album tracklist on the MMI ...

Newbie

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is...

MarekN

Casual Listener

15944 Views

5 replies

18 likes

  • 15944 Views
  • 5 replies
  • 18 likes

Album cover view for library on iPhone

Spoiler (Highlight to read) Hey, whenever I change the cover of a playlist on my laptop, they don’t change on my iPhone. I’ve tried signing out and in but that didn’t change anything. I’d rather not delete the app since I’ll have to download all my s...

Music Fan

  Hey, whenever I change the cover of a playlist on my laptop, they don’t change on my iPhone. I’ve tried signing out and in but that didn’t change anything. I’d rather not delete the app since...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Volume

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

Newbie

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Spotify Volume very low!

Hey Music Lovers! I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very very low. All other Streaming Apps are much louder than Spotify. I t...

Visitor

Hey Music Lovers!    I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very ve...

Pugy1134

Newbie

9809 Views

7 replies

0 likes

  • 9809 Views
  • 7 replies
  • 0 likes

skip track function not working with bluetooth earbuds

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I double tap the play button on the earbuds as intende...

Casual Listener

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I d...

iRanch

Newbie

14253 Views

3 replies

2 likes

  • 14253 Views
  • 3 replies
  • 2 likes

Device Options Limited if Connected to Bluetooth Device

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any bluetooth device (i.e. connected to echo over bluetoot...

Regular

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any blu...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

BMW Connected Drive and ios 11.0.2

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usable app, but since the upgrade Spotify no longer ap...

Casual Listener

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usa...

maximusv

Casual Listener

3426 Views

3 replies

3 likes

  • 3426 Views
  • 3 replies
  • 3 likes

Superuser Contribution Bug in sharing playlists

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could help me here. Thanks and best, Christian

Roadie

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could h...

straightup

Roadie

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

I can't listen to Spotify Online

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

Newbie

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

529 Views

0 replies

1 likes

  • 529 Views
  • 0 replies
  • 1 likes

kkbox playlist divert to spotify

hello everyone i am a kkbox user whon want to transfer to spotify.kkbox is a app famous in asiabut didnt have such many edm or english songs in spotify when i use spotify i found some question.my playlist in kkbox cant divert to spotifymy playlist in...

Newbie

hello everyone i am a kkbox user whon want to transfer to spotify. kkbox is a app famous in asia but didnt have such many edm or english songs in spotify  when i use spotify i found some ques...

1187 Views

0 replies

0 likes

  • 1187 Views
  • 0 replies
  • 0 likes

Spotify freezes at the beginning of an ad.

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.

Visitor

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.&nb...

CC189

Newbie

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Solved!! No "Available offline" button in my screen

Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen

Newbie

Hi,   I would like to listen offline, but I cannot find a "Available offline" button in my screen.   Any suggestions where to look?   I have upgraded my free account to premium a...

Bazzle50

Newbie

32467 Views

13 replies

0 likes

  • 32467 Views
  • 13 replies
  • 0 likes