Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270301 Views

58 replies

14 likes

  • 270301 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171596 Views

507 replies

108 likes

  • 171596 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114427 Views

19 replies

38 likes

  • 114427 Views
  • 19 replies
  • 38 likes

Downloaded filter not working correctly

Been talking to two Spotify support agents for like three hours with zero solution. When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, all songs that I have saved show up instead of only the downl...

Newbie

Been talking to two Spotify support agents for like three hours with zero solution.   When I click on Artists under Your Library, apply the Downloaded filter, then click on an artist’s name, a...

635 Views

0 replies

1 likes

  • 635 Views
  • 0 replies
  • 1 likes

Solved!! Reverse order ? How can I have back Starred Playlist ?

Hello ! Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it.. By mistake I deleted my Starred playlist,and I don't know how to fiw that,any solutions ? Please Reloa...

Music Fan

Hello !       Since yesterday,the order on my playlist just changed,to the oldest on the top to the newest on the bottom,same when I added a song on it..   By mistake I dele...

milenglis

Newbie

46519 Views

24 replies

1 likes

  • 46519 Views
  • 24 replies
  • 1 likes

Followed Artists do not stay followed

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here.I have a large list of followed artists, but not all artists I follow remain as followed artists. A large number of artists i have followed no longer show...

Casual Listener

Hi, i have this problem on iOS and also Desktop, but since i use iOS more i have posted it here. I have a large list of followed artists, but not all artists I follow remain as followed artists. A l...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes

Can’t login because of location

When I connect using my FB account, Spotify gives me the following error: “Login failedYou can only use Spotify abroad for 14 days.” The problem is I I’ve abroad, it’s been the case for the past 3 years. My FB account is in US, my phone is in US, etc...

Newbie

When I connect using my FB account, Spotify gives me the following error:  “Login failed You can only use Spotify abroad for 14 days.”   The problem is I I’ve abroad, it’s been the...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Unable to connect to Spotify over WiFi

HiI recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even connect to spotify if I am using WiFi on this phone. My i...

Newbie

Hi I recently purchased a new iPhone 8 64GB. I've been a Spotify premium user for a while now, mostly via my mobile provider's packaging of plans, but for some reason I cannot get music or even conn...

562 Views

0 replies

2 likes

  • 562 Views
  • 0 replies
  • 2 likes

the music stops by itself

the music stops by itself, I have a iPhone 7

Newbie

the music stops by itself, I have a iPhone 7

catleigh529

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!! Font size on iphone 5s

Hi there! I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too small on larger phone screens. But as I've got an Iphone 5s...

Casual Listener

Hi there!  I've just started to use Spotify, and I came across a little bit of an annoying problem. I've read that you've recently increased the font size in the phone app, because it was too s...

gergoviki

Casual Listener

2457 Views

2 replies

0 likes

  • 2457 Views
  • 2 replies
  • 0 likes

Downloaded songs repeatedly wiped from my device

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...

Regular

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...

Matbroughton

Newbie

954 Views

2 replies

1 likes

Bug iOS
Dowload list problem erased
Downloaded music disappears
  • 954 Views
  • 2 replies
  • 1 likes

Time stamp while playing

Hello,Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness instructor and we rely on time lapsed and remaining t...

Newbie

Hello, Everytime I update my phone, the time indicator starts disappearing after playing for a few seconds and I have to tap the screen to bring it back on, then it disappears again. I am a fitness ...

488 Views

0 replies

1 likes

  • 488 Views
  • 0 replies
  • 1 likes

Familie acount

HalloWij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?.MvgMohamed

Casual Listener

Hallo Wij hebben thuis gezamenlijk een fammilie abonnement alleen wanneer ik telken probeer te luister op mijn acount springt die terug na gratis abonnement ??met beperkte opties?. Mvg Moham...

Hubo

Community Legend

1443 Views

13 replies

0 likes

  • 1443 Views
  • 13 replies
  • 0 likes

Notifications and pausing

I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I will play my music again and I will get another notification, pauses. It’s not only when I’m driving it’s whenever Spotify is open. I have tried put...

Newbie

I will be driving and using my aux chord and I will get a text or Snapchat and my music will pause. I  will play my music again and I will get another notification, pauses. It’s not only when I’...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

iPhone 7 becomes very hot while playing Spotify

I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall the app but I still have the same problem. At the ...

Casual Listener

I have an iPhone 7 with the newest version of ios11 and the last version of your app. My phone always becomes very hot while playing music via Spotify Connect. I already tried to delete and reinstall...

579 Views

0 replies

3 likes

  • 579 Views
  • 0 replies
  • 3 likes

Spotify update has nobbled Bluetooth connectivity to BMW ConnectedDrive

Hi all On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months. This update seems to have nobbled the Bluetooth connectivity to my BMW Conne...

Casual Listener

Hi all   On Saturday I updated the Spotify app on my iPhone 5s to the latest version, I'm not sure of the previous version I was using but I hadn't updated the app for months.  This updat...

natdearn

Casual Listener

2847 Views

3 replies

0 likes

bluetooth
BMW
ConnectedDrive
  • 2847 Views
  • 3 replies
  • 0 likes

Constantly skipping, pausing, and starting for no reason!

Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, and sometimes even does it if I’ve closed the app. I...

Newbie

Spotify keeps stopping, starting, scrubbing, and playing for no reason! I’ll be playing something, and then it’ll skip or pause-and it won’t atop until I restart the app. It usually then continues, a...

650 Views

0 replies

0 likes

  • 650 Views
  • 0 replies
  • 0 likes

Lost playlist

I have been using Spotify free for years.Some days ago I upgraded to Premium and now my music is gone.What has happend?I did not delete my self.

Newbie

I have been using Spotify free for years. Some days ago I upgraded to Premium and now my music is gone. What has happend? I did not delete my self.  

PhantomDiesel

Roadie

567 Views

1 replies

0 likes

lost playlist
  • 567 Views
  • 1 replies
  • 0 likes

Family Overview Not Working

I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't remove or add family members? I'm the primary accou...

Newbie

I'm trying to add my brother to my premium for family, however whenever i try to load the overview it tells me to refresh the page over and over. Is there a problem with my account as to why I can't ...

Luke

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Lieder werden einfach uebersprungen

Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied

Newbie

Wenn ich meine Playlist abspiele kommt das erste Lied aber dann kommt von den anderen Lieder immer nur 5 Sekunden und dann springt es weiter zum naechsten lied

Luke

Community Legend

3991 Views

1 replies

1 likes

  • 3991 Views
  • 1 replies
  • 1 likes

Have to keep redownloading saved music

So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and then it starts downloading all 2,344 of my saved son...

Newbie

So I've been dealing with this issue for a few months now on my iphone 7, a few times a week I'll go into my songs and there will be nothing downloaded, so I have to close the app and reopen it and t...

Luke

Community Legend

2677 Views

1 replies

1 likes

  • 2677 Views
  • 1 replies
  • 1 likes