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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231750 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113125 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2192 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303562 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129368 Views

19 replies

38 likes

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  • 19 replies
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Solved!! No "Available offline" button in my screen

Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen

Newbie

Hi,   I would like to listen offline, but I cannot find a "Available offline" button in my screen.   Any suggestions where to look?   I have upgraded my free account to premium a...

Bazzle50

Newbie

32442 Views

13 replies

0 likes

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Premium for Family - how does the "family" log in?

I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. He tried using my login ID and password, but doesnt' work. How can h...

Newbie

I bought the Premium for Family.  My son has a previous account but I bought the Premium.  The email was sent to him that asks him to accept the invitation, but it asks him to log in. ...

458 Views

0 replies

0 likes

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Ringtone for iphone takes place of song

(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the song, the chorus. This is the same segment I have recently sav...

Regular

(First off please move this topic to appropriate thread as couldn't post in issues.)   I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the so...

saanikakumar

Newbie

6350 Views

15 replies

2 likes

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  • 15 replies
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music playing but no sound iphone SE

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everything s fine.

Casual Listener

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everyt...

discord-317

Music Fan

1497 Views

1 replies

0 likes

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  • 1 replies
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Playlist songs not playing

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

Newbie

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

smits34

Casual Listener

489 Views

1 replies

0 likes

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  • 1 replies
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Why the 1st playlist of my channel doesn't show up?

Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be fixed in this device? is that happening to the rest? thanks...

Newbie

Hi!   I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be...

480 Views

0 replies

0 likes

iphone
Playlists
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Moving Local Files from Window machine to iPhone

I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

Casual Listener

I am having the worst time getting my local files over to my iPhone from my laptop.  I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

370 Views

0 replies

0 likes

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App iphone

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

Newbie

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

394 Views

0 replies

0 likes

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Solved!! Unable to play any Song

Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...

Casual Listener

Hello,   Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...

Rupetegarcia

Newbie

8464 Views

9 replies

0 likes

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Spotify can't download all tracks

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...

Visitor

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...

1Ahava

Newbie

4508 Views

7 replies

0 likes

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Solved!! Control Center on iOS 11

Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button is grayed out as if it’s been disabled. The previous and next buttons work f...

Casual Listener

Hello all,   I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center.    The button i...

Farisfox

Newbie

219402 Views

58 replies

0 likes

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Button to disable ”Behind the lyrics” doesn’t work.

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, behind the lyrics is still there. Super annoying.

Newbie

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing  at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, be...

930 Views

0 replies

0 likes

bug
Genius
iOS
lyrics
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Queue swipe won’t work offline

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...

Newbie

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...

Klaxstar

Newbie

1311 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

iPhone 8, Spotify pausing with snapchat notifactions.

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and when I check why the music has paused it’s because I g...

Newbie

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and whe...

997 Views

0 replies

1 likes

  • 997 Views
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  • 1 likes

Music turns off when receiving a snap

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

Newbie

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

545 Views

0 replies

0 likes

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Can’t access playlists on iPhone 7s

Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!

Newbie

Hi.  When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it.  It doesn’t appear on its own (screen shot attached)....

373 Views

0 replies

0 likes

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Songs Not Available After Saving

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and play it and only four of the tracks were playable. ...

Newbie

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and ...

545 Views

0 replies

0 likes

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Playlist editing

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Thanks all.

Casual Listener

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Than...

Bethany_Dawn

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
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Solved!! Saved Albums and songs deleted

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm using the latest version of the app.

Newbie

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm usin...

Flaccidflaxseed

Newbie

22194 Views

5 replies

1 likes

  • 22194 Views
  • 5 replies
  • 1 likes