Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244286 Views

56 replies

13 likes

  • 244286 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160867 Views

507 replies

108 likes

  • 160867 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109060 Views

19 replies

38 likes

  • 109060 Views
  • 19 replies
  • 38 likes

Offline downloads on Spotify

Okay so, i'm a student spotify premium user. So a while ago my spotify on my 6s would stop playing downloaded offline songs offline and the randomly change the green arrow to the grey one even in the downloaded songs. I only realized it once i didn't...

Newbie

Okay so, i'm a student spotify premium user. So a while ago my spotify on my 6s would stop playing downloaded offline songs offline and the randomly change the green arrow to the grey one even in the...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Spotify Stopped Working in my Car

Last night I got in my car and tried to turn on spotify. It played for about 5 seconds and stopped working. I know this isn't a bluetooth connection issue becouse my itunes music works fine via bluetooth. This issue appeared shortly after the "Waze" ...

Visitor

Last night I got in my car and tried to turn on spotify. It played for about 5 seconds and stopped working. I know this isn't a bluetooth connection issue becouse my itunes music works fine via bluet...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Genius (Behind The Lyrics) missing in settings

Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify? I want it back!

Visitor

Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify?  I want it back!

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Spotify Family

Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the form, the form was listed to my former subscription....

Newbie

Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the f...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

No volume control unless in Spotify app - using Chromecast Audio

With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app.Just bought Chromecast and on Ios 11.0.03, and all apps current, only in app volum...

Newbie

With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app. Just bought Chromecast a...

548 Views

0 replies

1 likes

  • 548 Views
  • 0 replies
  • 1 likes

No aparece lo que estoy reproduciendo

Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou escuchando, he tenido que reinstalar la app dos veces ...

Casual Listener

Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou esc...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Lockscreen controls keep disappearing on iOS 11

From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10. Probably related to: https://community.spotify.com/t5/Ongoing-I...

Casual Listener

From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10.   Pro...

837 Views

0 replies

0 likes

  • 837 Views
  • 0 replies
  • 0 likes

Sharing an album from library is impossible in iOS app

Dear Spotify, I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit the triple dots in the upper-right corner, there is no opti...

Newbie

Dear Spotify,   I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Newbie

See screenshot at:  https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634   This bug has been posted by many people for several years now.   Could ...

user-removed

Not applicable

1335 Views

1 replies

1 likes

angry
Crash
freeze
iOS
UX
  • 1335 Views
  • 1 replies
  • 1 likes

Saving songsa from local file

Please help me,Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist. Your help will be appreciated.im using premium btw

Newbie

Please help me, Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist.   Your help will ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

8.4.24 CarPlay steering wheel controls

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other apps are fine with the wheel controls, seems to just ...

Regular

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other ap...

mmaj

Casual Listener

1234 Views

3 replies

0 likes

  • 1234 Views
  • 3 replies
  • 0 likes

No Chromecast in Spotify Connect

Hi there!I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I cast from other apps on my phone like youtube it works fin...

Newbie

Hi there! I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Local files wont play on iOS app

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screenshots attached theyre on the same wifi network# than...

Casual Listener

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screens...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Solved!! Turn Genius on

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, it’s been a couple weeks and the rest of the people...

Casual Listener

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, ...

Pvlazzo

Newbie

80792 Views

8 replies

1 likes

  • 80792 Views
  • 8 replies
  • 1 likes

Can't Log In

I had to replace my iPhone. I downloaded the Spotify app onto my new iPhone. I keep hitting the "Log In" button to log in, but nothing is happening.

Newbie

I had to replace my iPhone.  I downloaded the Spotify app onto my new iPhone.  I keep hitting the "Log In" button to log in, but nothing is happening.

ruevaughn

Casual Listener

651 Views

3 replies

2 likes

  • 651 Views
  • 3 replies
  • 2 likes

Spotify in Audi does not show track list on MMI, but Apple Music does

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is diplay the playlist or album tracklist on the MMI ...

Newbie

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is...

MarekN

Casual Listener

15473 Views

5 replies

18 likes

  • 15473 Views
  • 5 replies
  • 18 likes

My playlists is getting deleted on my iPhone and iPad on its own.

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing from my iPhone and iPad (iPhone 8+ and iPad Air 2) and...

Casual Listener

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing fro...

510 Views

0 replies

0 likes

Deleted playlist bug
iphone
  • 510 Views
  • 0 replies
  • 0 likes

Sound problems ios 11

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound it used to. Ive tried to use youtube and other kind ...

Casual Listener

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound i...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

iOS docked in car gets Spotify stuck on "repeat one"

Hi, Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable to Apple 30 pin and an Apple original connector from 30 pin t...

Newbie

Hi,   Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable t...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

Incorrect song selecting while searching

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a random one that came up in the search, and if i clic...

Newbie

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a r...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes