Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241242 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123783 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450788 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307333 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I cannot use Spotify anymore (current App is compatible with iOS6 ...
Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I ...
Casual Listener
230416 Views
54 replies
3 likes
Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...
Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the ad...
Casual Listener
2066 Views
3 replies
2 likes
Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...
Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...
Newbie
188266 Views
11 replies
9 likes
Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...
Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. &n...
1403 Views
0 replies
5 likes
My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?
My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?
Community Legend
619 Views
1 replies
0 likes
I switched to android iOS I have a premium subscription but I see advertisements ..
I switched to android iOS I have a premium subscription but I see advertisements ..
Community Legend
470 Views
1 replies
0 likes
Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the song. i've tried to hard reset my iPhone, deleted the Spoti...
Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the son...
3290 Views
0 replies
35 likes
The build-in spotify equalizer loses my selected profile every few startup on my iPhone.When I check the equalizer settings, the checked profile is gone, and the sound is also hearable not equalized. The "Equalizer" checkbox is still on, but if I tur...
The build-in spotify equalizer loses my selected profile every few startup on my iPhone. When I check the equalizer settings, the checked profile is gone, and the sound is also hearable no...
516 Views
0 replies
0 likes
I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months. I’ve tried songs that have been hugely popular li...
I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months...
Newbie
679 Views
1 replies
0 likes
My spotify download didn’t work
My spotify download didn’t work
476 Views
0 replies
0 likes
Help!
Help!
420 Views
0 replies
0 likes
I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need to know how to add the songs that are on my laptop...
I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need...
322 Views
0 replies
0 likes
hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...
hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even tho...
361 Views
0 replies
0 likes
Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...
Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...
Casual Listener
1588 Views
6 replies
0 likes
HiI have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist.I can play the the saved playlist. Does anybody have the same problem.cheers
Hi I have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist. I can play the the saved playlist. Does anybody have the same problem. cheers
666 Views
0 replies
2 likes
Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.
Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.
458 Views
0 replies
0 likes
I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include this feature in the next update and I will rate it ...
I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include ...
Casual Listener
987 Views
1 replies
6 likes
After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly ev...
After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I nee...
Roadie
809 Views
3 replies
0 likes
I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run into this issue? Should I try resyncing the songs?
I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run int...
Newbie
1496 Views
2 replies
0 likes
Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing to other songs in my playlist, I tried restarting th...
Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing t...
541 Views
0 replies
1 likes
