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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28766 Views

40 replies

9 likes

  • 28766 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93676 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

935 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293229 Views

60 replies

15 likes

  • 293229 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123434 Views

19 replies

38 likes

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  • 19 replies
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Track Info isn't being transmitted when using USB

Hey, everyone!So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here! 2016 Toyota CamryiOS 11.2.1Spotify version 8.4.28 When I connect my iPhone...

Newbie

Hey, everyone! So, I've got this annoying issue I'm trying to combat because I'm particular and can't stand that it's not working properly - hoping I can get some insight here!   2016 Toyot...

500 Views

0 replies

1 likes

  • 500 Views
  • 0 replies
  • 1 likes

Now playing

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only shows that Spotify is playing on my iPhone where as I...

Newbie

Since I’ve updated the app, the now playing bar that used to be at the bottom of the screen is missing. When I shuffle it doesn’t take me to the now playing screen and when I leave the app it only sh...

feelikeastrangr

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
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spotify premium not working on LTE

phone: iphone 6scarrier: metropcsdata: unlimitedios: 10.2 (14c92)spotify premium paid until 1/14/17 Spotify works on WIFi but not when I switch to LTE. I get the errors: You're offlineAn error occurredCannot connect to service All other services on t...

Regular

phone: iphone 6s carrier: metropcs data: unlimited ios: 10.2 (14c92) spotify premium paid until 1/14/17   Spotify works on WIFi but not when I switch to LTE. I get the errors:   You...

ExhaustdOstrich

Newbie

5546 Views

17 replies

4 likes

  • 5546 Views
  • 17 replies
  • 4 likes

Fix Playback Of Playlist Search Results

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The function still exists, but somewhere along the line wi...

Casual Listener

Back in the early days of Spotify, one of my favorite features was the ability to search for an artist within a saved playlist to display everything from that one artist, album, keyword, etc. The fun...

1433 Views

0 replies

7 likes

custom playlist
Playlist search
Playlist Shuffle
Search
  • 1433 Views
  • 0 replies
  • 7 likes

Se para la musica en segundo plano

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

Newbie

Cuando tengo los auriculares conectados y tengo spotify en sengundo plano se para la musica al instante de mandarla a segundo plano, sin embargo sin los auriculares no ocurre, alguna solucion?

1503 Views

0 replies

1 likes

  • 1503 Views
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Solved!! Shuffle Play on iPhone

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the album I'm listening to, as intended? It's super ann...

Casual Listener

Does anyone know why, when I shuffle play on my phone, it throws in lots of other songs from other albums (like the radio function) but when I play on my computer it just shuffles the songs from the ...

ejohns42

Casual Listener

2237 Views

6 replies

0 likes

iphone
Shuffle play
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  • 6 replies
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Play playlist once

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Newbie

How do i play a playlist once and it automatically turns off. Because when i turn off loop it just plays the recommened songs

Bethany_Dawn

Community Legend

4885 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle Not Working When Connected to my 2015 Mazda CX-5

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library. This issue has only recently started happening as I was previously able to shuffle my library while connected to my car.

Casual Listener

I have recently noticed that when I am connected to my vehicle via bluetooth, spotify rufuses to shuffle my library.  This issue has only recently started happening as I was previously able to s...

Bethany_Dawn

Community Legend

2993 Views

5 replies

1 likes

  • 2993 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify KEEPS ON logging me out of my iPhone and deleting all my offline songs

This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done I pay premium subscription and then have to keep paying heavy data costs to re-download all the songs that Spotify keeps deleting off ...

Casual Listener

This problem has happened it seems to thousands of users and has happened to me dozens of times and nothing is done    I pay premium subscription and then have to keep paying heavy data c...

Talamai

Newbie

21440 Views

3 replies

17 likes

  • 21440 Views
  • 3 replies
  • 17 likes

Questiono premium family

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment, otherwise i have no ideia the reason

Newbie

I started a premium lfamily plan, but 2 data later its cancel, i dont know why, i read something that the payment cant be done with a credit card, is it right? Im using credit card to do the payment,...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Music stops playing?

Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?

Regular

Hello, whenever my screen goes black my music stops playing, and when i use another app or just even go to my home screen it stops playing. Can anyone help me?

Styrmirpals

Regular

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
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Download Speed Issue

For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried removing and reinstalling the app and various troublesh...

Casual Listener

For some reason over the last few days it's taking over an hour to download a song on my iPhone 6s, it used to be fine, I have 200mb fast internet, songs used to download instantly. I have tried remo...

elibailey55

Newbie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Solved!! Offline trouble

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. He...

Visitor

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says ...

naomikaths

Casual Listener

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
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Premium

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

Newbie

hola tengo Spotify premium y en mi playlist no puedo cambiar ni pausar las canciones tengo iPhone. Ayuda

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Text laying over each other. Hard to read

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8.

Newbie

It looks as if two screens are displaying at once making the text very hard to reach in the search screen. I have deleted and reinstalled with no improvement. On iPhone 8. 

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Music stops after 1 second.

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever one of the imported songs is next it queue, the curr...

Regular

I recently updated my IPhone 6S to the latest version of iOS (11.2.1). Ever since, a lot of my music won’t play properly. I’m pretty sure it’s only music I imported from my iTunes library. Whenever o...

tommonaj

Regular

1655 Views

2 replies

0 likes

Playing error
Stops after one second
  • 1655 Views
  • 2 replies
  • 0 likes

Can't play Songs from my iPhone Library

Hello,i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn't matter which song!

Newbie

Hello, i can't play songs that i have in my iPhone Library. When i start a song in Spotify that i have loaded on my iPhone into the Music Library (from Apple) then Spotify skips it. Doesn'...

tommonaj

Regular

709 Views

1 replies

1 likes

  • 709 Views
  • 1 replies
  • 1 likes

Can't find the albums of the songs I have registered

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

Newbie

In the library, in titles, I have some songs registered. But in the library, in albums or singers, I do not have anything... anything I have to do? Thanks.

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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Problem with changing language

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I tried to reinstall spotify and to restart my phone ...

Newbie

Hello, I have a problem with language in spotify, I'm using it on iOS and I changed phone language to finnish, then I changed language back to my original language but spotify is still in finnish, I ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes