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Offline trouble

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Offline trouble

I have the Premium package and I can only play songs if I’m connected to WiFi. If I turn my WiFi off I can’t listen to anything! It tells me to download but i don’t want to download songs l. It says I have to go online and that Spotify is Offline. Help please 

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Hi! So on premium you can only play downloaded songs offline (which is when you are not on wifi, and are not using cellular data for the app). Your 2 options are either using cellular data or downloading songs onto your phone. I would recommend downloading songs, which uses a bit of phone storage but not cellular data. Or, you could use cellular data but then the main point of premium is lost. If you have anymore questions or if i can go more in depth, i'll be happy to answer! 

 

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Marked as solution

Hi! So on premium you can only play downloaded songs offline (which is when you are not on wifi, and are not using cellular data for the app). Your 2 options are either using cellular data or downloading songs onto your phone. I would recommend downloading songs, which uses a bit of phone storage but not cellular data. Or, you could use cellular data but then the main point of premium is lost. If you have anymore questions or if i can go more in depth, i'll be happy to answer! 

 

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