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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45599 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112359 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303278 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129116 Views

19 replies

38 likes

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Consulta con las descargas

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias

Newbie

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...

584 Views

0 replies

0 likes

Consulta con las descargas
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Software update 11.12 on iPhone erased my Spotify librar

Hello guys!i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

Newbie

Hello guys! i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

485 Views

0 replies

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unpossible to cast downloaded playlist to chromecast from iOs

Hi,using iPadPro, iOs 11, spotify, chromecast audio.I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instant: Desole! Impossible de lire ce contenu si vous etes c...

Casual Listener

Hi, using iPadPro, iOs 11, spotify, chromecast audio. I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instan...

443 Views

0 replies

0 likes

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Music pausing when notifications recieved

Hi! On my iPhone with iOS 11.2.1 this is happening: I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that notification, music is paused. (even if i have on silent mode). How can...

Casual Listener

Hi! On my iPhone with iOS 11.2.1 this is happening:   I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that&n...

josefinhakanson

Casual Listener

1019 Views

1 replies

1 likes

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Upgrading to premium

Hey there Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but... I've clicked on the more info link as I log in, the page has no hyperlinks or update options it's info only.When the ads come up in...

Newbie

Hey there    Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but...     I've clicked on the more info link as I log in, t...

334 Views

0 replies

0 likes

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Lecture impossible actuellement (unpossible to play now)

Bonjour,j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture impossible actuellement". D'autres applications (comme lo...

Casual Listener

Bonjour, j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture...

511 Views

0 replies

1 likes

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falling 4 me t-milly

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

Newbie

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

502 Views

0 replies

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stop shuffling

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

Newbie

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

user-removed

Not applicable

823 Views

2 replies

0 likes

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premium account doesn't work

My free Month ended and so i thought that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account starts or what other Problem can it be? I deleted the app, swi...

Newbie

My free Month ended and so i thought  that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account start...

Bethany_Dawn

Community Legend

485 Views

1 replies

0 likes

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Full-Screen Playback UI

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature. - It’s horrible when driving, requiring two taps to skip songs.- It mangles album art- I feel the default U...

Newbie

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature.   - It’s horrible when driving, requiring two tap...

621 Views

0 replies

0 likes

UI
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iPhoneX/iOS 11 not playing Spotify via car USB

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB, the phone stops playing music. Any recommendations...

Newbie

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB,...

1052 Views

0 replies

2 likes

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If I'm playing songs from my iphone does it show up on someone else's friend feed?

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

Newbie

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

Bethany_Dawn

Community Legend

547 Views

1 replies

0 likes

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Web Player connecting to iphone

Hi All, When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone. Is this to do with Spotify connect? I don't have wifi at work and I don't want...

Newbie

Hi All,   When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone.   Is this t...

Bethany_Dawn

Community Legend

1400 Views

1 replies

0 likes

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Only four songs when searching offline

When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the picture, if i search for arcade fire, of which i have...

Casual Listener

When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the pi...

423 Views

0 replies

0 likes

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Shuffle keeps turning itself back on

Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to the album in order, well, I’d like to but the shuffle...

Newbie

Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to th...

1108 Views

0 replies

8 likes

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se cierra la app en ios 6.1

tengo un ipod 4 con ios 6.1 pero de un tiempo abro la aplicacion y se cierra repentinamente

Newbie

tengo un ipod 4 con ios 6.1 pero de un tiempo abro la aplicacion y se cierra repentinamente

557 Views

0 replies

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WillTransfer playlists to a new account

Log in at your old Spotify account on your desktop.Choose a playlist which you'd like to move. Click and hold the title, and then drag it to your desktop.Do this for all playlists you'd like to move.Now you should have all your playlists on your desk...

Casual Listener

  Log in at your old Spotify account on your desktop. Choose a playlist which you'd like to move. Click and hold the title, and then drag it to your desktop. Do this for all playlists you'd ...

461 Views

0 replies

0 likes

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Running genre not available

Running is not available in ios. All the other genres show and are usesble, but not running. Who can help. Iphone 8, latest updates.

Newbie

Running is not available in ios. All the other genres show and are usesble, but not running. Who can help. Iphone 8, latest updates.

341 Views

0 replies

0 likes

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Unable to play songs from iTunes

Hi, I’m using Spotify on iPhone SE.The app stopped playing songs I imported from iTunes after updating to iOS 11.2.1 (not really stopped, just played only the first second of a song and change to the next ones in a playlist).Does any have any suggest...

Newbie

Hi, I’m using Spotify on iPhone SE. The app stopped playing songs I imported from iTunes after updating to iOS 11.2.1 (not really stopped, just played only the first second of a song and change to t...

390 Views

0 replies

0 likes

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login failed

i kept on getting login failed on my iphone spotify app. it says "could not establish a connection to the spotify service. make sure your network connection is working and try again." im using a wifi at my college and it seems fine. im having a full ...

Newbie

i kept on getting login failed on my iphone spotify app. it says "could not establish a connection to the spotify service. make sure your network connection is working and try again." im using a wifi...

430 Views

0 replies

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