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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240893 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123238 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2876 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307071 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131680 Views

19 replies

38 likes

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  • 19 replies
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Removal of downloads does not work

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maximum amount of downloadable songs.

Visitor

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app.   The problem is I reached the maxi...

517 Views

0 replies

0 likes

iOS
remove
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Downloaded songs stopping after 1sec when offline

HiI am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them offline. It seems to be only the songs I imported that were already on...

Newbie

Hi I am new to Spotify premium. I only use it on my iPhone 8.   Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them  of...

506 Views

0 replies

0 likes

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Transfer local files without wifi

Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to be a bug. I have reinstalled the app just to start fresh but he...

Casual Listener

Hello all!   Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to b...

rvassel19

Newbie

11530 Views

8 replies

0 likes

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Problems with iPhone 6

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.

Newbie

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated. 

392 Views

0 replies

0 likes

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Premium for family: family members have premium, I don't

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....

Newbie

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...

mateusgennari

Music Fan

653 Views

1 replies

0 likes

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Nao consigo entrar no plano premium familiar

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...

Newbie

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...

cidianneferreir

Newbie

1518 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself 

Newbie

My I phone screen is all jumbled the tex is overlaying itself 

481 Views

0 replies

0 likes

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Solved!! Up Next feature won't stop

How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists

Casual Listener

How do I stop Up Next feature.  Accidentally used it and can't stop that playlist from playing next.  It interrupts other playlists

tower202

Newbie

45869 Views

23 replies

6 likes

  • 45869 Views
  • 23 replies
  • 6 likes

Can’t download app from appstore

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

Newbie

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

475 Views

0 replies

0 likes

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Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

Casual Listener

When I try sign in on my app says error 404 for the last week now any idea why?

502 Views

0 replies

0 likes

Login
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Solved!! iPhone possessed

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I turned Siri off but now it is voice control that pops ...

Casual Listener

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I tur...

Julia88

Newbie

21083 Views

4 replies

0 likes

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Consulta con las descargas

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias

Newbie

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...

593 Views

0 replies

0 likes

Consulta con las descargas
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Software update 11.12 on iPhone erased my Spotify librar

Hello guys!i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

Newbie

Hello guys! i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

490 Views

0 replies

0 likes

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unpossible to cast downloaded playlist to chromecast from iOs

Hi,using iPadPro, iOs 11, spotify, chromecast audio.I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instant: Desole! Impossible de lire ce contenu si vous etes c...

Casual Listener

Hi, using iPadPro, iOs 11, spotify, chromecast audio. I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instan...

450 Views

0 replies

0 likes

  • 450 Views
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Music pausing when notifications recieved

Hi! On my iPhone with iOS 11.2.1 this is happening: I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that notification, music is paused. (even if i have on silent mode). How can...

Casual Listener

Hi! On my iPhone with iOS 11.2.1 this is happening:   I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that&n...

josefinhakanson

Casual Listener

1036 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Upgrading to premium

Hey there Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but... I've clicked on the more info link as I log in, the page has no hyperlinks or update options it's info only.When the ads come up in...

Newbie

Hey there    Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but...     I've clicked on the more info link as I log in, t...

344 Views

0 replies

0 likes

  • 344 Views
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Lecture impossible actuellement (unpossible to play now)

Bonjour,j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture impossible actuellement". D'autres applications (comme lo...

Casual Listener

Bonjour, j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture...

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

falling 4 me t-milly

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

Newbie

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

509 Views

0 replies

0 likes

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stop shuffling

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

Newbie

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

user-removed

Not applicable

839 Views

2 replies

0 likes

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  • 2 replies
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premium account doesn't work

My free Month ended and so i thought that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account starts or what other Problem can it be? I deleted the app, swi...

Newbie

My free Month ended and so i thought  that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account start...

Bethany_Dawn

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes