Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45606 Views

44 replies

10 likes

  • 45606 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112368 Views

116 replies

13 likes

Other
  • 112368 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2050 Views

0 replies

0 likes

iOS
  • 2050 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303282 Views

61 replies

16 likes

  • 303282 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129120 Views

19 replies

38 likes

  • 129120 Views
  • 19 replies
  • 38 likes

Block Spotify data usage on cellular while maintaining functionality on wifi

I'm hoping someone can tell me if there's a way to prevent spotify from using any of my data on Android while maintaining all functionality via wifi, without having to switch between modes every time I change from wifi to cellular and vice-versa What...

Casual Listener

I'm hoping someone can tell me if there's a way to prevent spotify from using any of my data on Android while maintaining all functionality via wifi, without having to switch between modes every time...

tvance85

Casual Listener

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Cancion no esta disponible

Ayuda plox. No puedo reproducir varias canciones, ya que me sale ese mensaje. Iphone 6s, Spotify version 8.4.28.1104

Newbie

Ayuda plox. No puedo reproducir varias canciones, ya que me sale ese mensaje. Iphone 6s, Spotify version 8.4.28.1104

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Music Video Quality

I find that music video playback has poor quality - lots of blocking, some motion blur, and poor audio quality. Can spotify comment on the audio/video bitrates and codecs in use? Can premium subscribers get some control over this?

Music Fan

I find that music video playback has poor quality - lots of blocking, some motion blur, and poor audio quality. Can spotify comment on the audio/video bitrates and codecs in use? Can premium subscrib...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes

Library to artist page

Hi all, When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recently, it only displays the downloaded content. Is there anyway...

Newbie

Hi all,   When I am in the Library and click on the name of an artist I listened to recently, instead of taking me to the artist page or showing me all songs I listened to by the artist recent...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Help

For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in a certain playlist. Is it because I have over 1000 ...

Newbie

For the past couple months or so, in my playlist when I click on a song it won’t highlight it green, and it won’t show up on the bottom of my screen, even on my lock screen, but this only happens in ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Playlists

The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. Please help fix it.

Newbie

The titles of the tracks on my playlists are overlapping so I can’t tell which song is up next. I have removed and then redownloaded Spotify but it has made no difference. I pay for Spotify premium. ...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Keeps pausing- iPhone X

I’m playing music and Spotify just keeps pausing. I’ve done the log out on all devices thing and updated my operating system, but it’s still happening? Really annoying- please help!

Newbie

I’m playing music and Spotify just keeps pausing. I’ve done the log out on all devices thing and updated my operating system, but it’s still happening? Really annoying- please help!

798 Views

0 replies

1 likes

  • 798 Views
  • 0 replies
  • 1 likes

Adding a family member

I am trying to add a family member to my account & it isn’t letting me. I am even not able to view the Premium Family Plan. I also am unable to view who/ how many family members are connected to my account. HELP!!

Newbie

I am trying to add a family member to my account & it isn’t letting me. I am even not able to view the Premium Family Plan. I also am unable to view who/ how many family members are connected to ...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Platlist gone

I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right account and i had 20 playlist. I have used Spotify...

Newbie

I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right...

723 Views

0 replies

0 likes

  • 723 Views
  • 0 replies
  • 0 likes

app wont let me log in

On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this?

Newbie

On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this? 

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Undownload artists

Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded.You may think it’s because I’ve reached the maximum of devices, but my p...

Newbie

Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded. You may think it’s ...

Debunk_bed

Newbie

948 Views

1 replies

1 likes

  • 948 Views
  • 1 replies
  • 1 likes

Problems with Behind the Lyrics

Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interrupting the lyrics to give me information about the artis...

Newbie

Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interruptin...

Bethany_Dawn

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Downloaded music deleted?

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownloading all my music. The music from my playlists tha...

Casual Listener

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownlo...

sammy_vc

Newbie

1339 Views

4 replies

1 likes

downloads
downloads gone
iOS
iphone
Iphone local files sync
  • 1339 Views
  • 4 replies
  • 1 likes

Where have all my downloaded songs gone?

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option. This is such a hasslei only cake back to Spotify from Apple as Bose ...

Newbie

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option.  This is suc...

thibaudde

Regular

1216 Views

1 replies

0 likes

  • 1216 Views
  • 1 replies
  • 0 likes

Spotify stop my downloads while Im using other app

Im from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that are saved. What I notice is it will only continue to download w...

Newbie

Im  from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that a...

740 Views

0 replies

0 likes

apple
Iphone 8 plus
philippines
  • 740 Views
  • 0 replies
  • 0 likes

Spotify web player changing songs

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only happens when its tells me that I am listening to spo...

Newbie

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only h...

1031 Views

0 replies

1 likes

  • 1031 Views
  • 0 replies
  • 1 likes

Bose SoundTouch Scrobble to Last.fm

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles). When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles are lost (not recorded on Last.fm). Social settings for on ...

Newbie

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles).   When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles...

gioprimus

Gig Goer

3427 Views

8 replies

7 likes

  • 3427 Views
  • 8 replies
  • 7 likes

Solved!! How do I delete the synced offline files from my iPhone?

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cached songs besides reinstalling the app? Regards, Mari...

Newbie

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cache...

DavidV1

Newbie

167719 Views

90 replies

6 likes

  • 167719 Views
  • 90 replies
  • 6 likes

Spotify Taking Up A Lot of Space

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so much space?

Newbie

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so mu...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stream sputters, drops out from iPhone, iPad over Airplay

This has been happening pretty consistently for the past week or so, not at all previously. When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using Airplay, the stream sputters and cuts out frequently, sometim...

Gig Goer

This has been happening pretty consistently for the past week or so, not at all previously.   When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using...

jdemeaut

Newbie

35005 Views

15 replies

1 likes

Airplay
iphone 5
Stuttering Playback
  • 35005 Views
  • 15 replies
  • 1 likes