Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

  • 30773 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
  • 95501 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

  • 123838 Views
  • 19 replies
  • 38 likes

Playing entire library on shuffle

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify. Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including playlists) or shuffle a specific playlist. You can do this o...

Newbie

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify.   Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including ...

1elucidator

Newbie

1079 Views

1 replies

4 likes

  • 1079 Views
  • 1 replies
  • 4 likes

shuffle play

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i get to listen to The song that i acctually wan’t t...

Newbie

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i...

Kurripu

Casual Listener

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Spotify on Ipod Classic

Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could - as in the past - sync my music to my Ipod, that way I don't drain my phone battery when I listen to music, and can use it for othe...

Newbie

Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could -  as in the past - sync my music to my Ipod, that way I don't drain my...

1047 Views

0 replies

0 likes

  • 1047 Views
  • 0 replies
  • 0 likes

Spotify, ios11, iPhone X and facebook problem?

Hey therewhen i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone Xi have the laste ios and new version of Spotify and are Premier memberso Can Any here help ny out here

Music Fan

Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any h...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Chromecast device not showing up on iphone in spotify app. Beoplay A9 2nd gen.

Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt. Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. But when using spotify on the same phone the A9 speaker does not show u...

Casual Listener

Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt.   Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. B...

BillyBob99

Newbie

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Spotify App opens but does not respond

Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I cli...

Newbie

Hi!   I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a vid...

user-removed

Not applicable

854 Views

2 replies

0 likes

  • 854 Views
  • 2 replies
  • 0 likes

Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

Newbie

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...

goertzma

Newbie

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

Newbie

Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc

Swanny

Community Legend

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

Casual Listener

Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...

1026 Views

0 replies

1 likes

  • 1026 Views
  • 0 replies
  • 1 likes

Solved!! Last.fm scrobble not working

Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...

Casual Listener

Hi   Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app.   a...

hans-jürgen

Roadie

13044 Views

3 replies

0 likes

  • 13044 Views
  • 3 replies
  • 0 likes

Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

Casual Listener

Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

Newbie

 I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

Casual Listener

Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...

Maxim

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

Regular

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 

claireimabear

Regular

1288 Views

2 replies

0 likes

  • 1288 Views
  • 2 replies
  • 0 likes

DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

Newbie

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...

Swanny

Community Legend

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription works on computer but not on iphone

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...

Newbie

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...

osornios

Spotify Star

40526 Views

78 replies

4 likes

  • 40526 Views
  • 78 replies
  • 4 likes

Certain local files unavailable on iPhone

Hey there,I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version 10.0.16299 Build 16299) in a playlist I made so I can listen to ...

Casual Listener

Hey there, I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify.  All my local files are on my Desktop (Windows 10 Version ...

Drummer611

Casual Listener

2838 Views

4 replies

0 likes

  • 2838 Views
  • 4 replies
  • 0 likes

Searching on iOS a jumbled mess

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone else having this issue? Know of a fix? Thank you.

Casual Listener

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone...

elizabeth3363

Regular

1454 Views

7 replies

0 likes

  • 1454 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Very slow downloads on iPhone 5s

My spotify is taking literally hours to download just a single album (10 total songs).It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.I have already tried going offl...

Visitor

My spotify is taking literally hours to download just a single album (10 total songs). It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the ...

Nouweland

Newbie

6744 Views

2 replies

0 likes

  • 6744 Views
  • 2 replies
  • 0 likes

Playing music not on my playlist

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spotify finds something similar to the sound of the pl...

Casual Listener

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spo...

guitarman344

Casual Listener

1299 Views

4 replies

0 likes

  • 1299 Views
  • 4 replies
  • 0 likes