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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48346 Views
  • 15 replies
  • 36 likes
  • 48346 Views
  • 15 replies
  • 36 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

  • Newbie
  • I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

  • Newbie
  • Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...
  • Dekx13
  • Newbie
  • 3345 Views
  • 1 replies
  • 0 likes
  • 3345 Views
  • 1 replies
  • 0 likes

issue downloading spotify on 4th gen ipod touch

Hi there, I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. when i try to download the app i receive an error telling me ...

  • Newbie
  • Hi there,  I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. wh...
  • 1236029480
  • Casual Listener
  • 45001 Views
  • 10 replies
  • 1 likes
  • 45001 Views
  • 10 replies
  • 1 likes

This music it’s grey and it does not play?

This music called “Dona Maria” turned grey and it does not play.the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it does not play.i am connected, so it is not connection i...

  • Casual Listener
  • This music called “Dona Maria” turned grey and it does not play. the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it do...
  • Gabiirosa
  • Casual Listener
  • 856 Views
  • 4 replies
  • 0 likes
  • 856 Views
  • 4 replies
  • 0 likes

Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

  • Casual Listener
  • I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...
  • Scotteboy
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • 492 Views
  • 2 replies
  • 0 likes

Carplay, IOS 11.1.1 Issue

Recently updated my phone to IOS 11.1.1. Spotify used to work just fine, now it does not.It only produces sound, does not show display. Display is black I have a 2016 Chevy Malibu Hybrid Please help! I do not use the radio I only use Spotify and now ...

  • Newbie
  • Recently updated my phone to IOS 11.1.1.  Spotify used to work just fine, now it does not. It only produces sound, does not show display. Display is black  I have a 2016 Chevy Malibu Hyb...
  • Steveg0907
  • Newbie
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Help me

I need help I have A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify Go to free mode. can some one help me... plz contact me at boxingchamp2020@hotmail.com

  • Newbie
  •   I need help I have  A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify   Go to free mode. can some one help me... plz contact me at boxingchamp2...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

After iOS 11, earphones activate Apple Music and don’t work on Spotify

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine on spotify. Also, on Apple Music I can skip, play an...

  • Casual Listener
  • Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine o...
  • eSzeL
  • Newbie
  • 30375 Views
  • 32 replies
  • 18 likes
  • 30375 Views
  • 32 replies
  • 18 likes

Menu Bar Disappearing After Closing Waze Banner

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational menu bar disappears and the only way to regain it ...

  • Newbie
  • Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational...
  • 432 Views
  • 0 replies
  • 1 likes
  • 432 Views
  • 0 replies
  • 1 likes

Offline

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

  • Casual Listener
  • Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Skoda / VW via Bluetooth: no Playlists available

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

  • Regular
  • Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.
  • larsLykke
  • Newbie
  • 1577 Views
  • 1 replies
  • 0 likes
  • 1577 Views
  • 1 replies
  • 0 likes

Possible percent encoding bug [MacOS, iOS]

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app. Possibly related to this issue, You cannot open Podcasts with a '%' in the title. Trying to open the podcast '99% Invisible' results ...

  • Newbie
  • Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app.   Possibly related to this issue, You cannot open Podcasts with a '%' in th...
  • pattern23
  • Newbie
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

  • Newbie
  • Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...
  • Mcjensen43
  • Casual Listener
  • 806 Views
  • 2 replies
  • 0 likes
  • 806 Views
  • 2 replies
  • 0 likes

how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

  • Newbie
  • i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Spotify offline mode

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem.

  • Newbie
  • I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem. 
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

When is Anastasia (original Broadway cast recording) coming out?

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before they run out of tickets. Please respond ASAP

  • Casual Listener
  • Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before th...
  • neonnath
  • Newbie
  • 9948 Views
  • 6 replies
  • 18 likes
  • 9948 Views
  • 6 replies
  • 18 likes

Playback problems

Hello Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading the video." Have uninstalled and reinstalled. Rebooted i Pad ...

  • Casual Listener
  • Hello   Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading t...
  • karlibaba
  • Casual Listener
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

USB Car compatibility

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After the last two updates, I am no longer able to play m...

  • Newbie
  • Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After ...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes