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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102785 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299203 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

Newbie

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...

goertzma

Newbie

700 Views

2 replies

0 likes

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Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

Newbie

Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc

Swanny

Community Legend

1269 Views

1 replies

0 likes

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Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

Casual Listener

Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...

1031 Views

0 replies

1 likes

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Solved!! Last.fm scrobble not working

Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...

Casual Listener

Hi   Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app.   a...

hans-jürgen

Roadie

13080 Views

3 replies

0 likes

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Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

Casual Listener

Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna

343 Views

0 replies

0 likes

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payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

Newbie

 I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

321 Views

0 replies

0 likes

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Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

Casual Listener

Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...

Maxim

Spotify Star

485 Views

1 replies

0 likes

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Solved!!Superuser Contribution Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

Regular

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 

claireimabear

Regular

1304 Views

2 replies

0 likes

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DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

Newbie

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...

Swanny

Community Legend

798 Views

1 replies

0 likes

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Solved!! Premium subscription works on computer but not on iphone

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...

Newbie

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...

osornios

Spotify Star

40961 Views

78 replies

4 likes

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  • 4 likes

Certain local files unavailable on iPhone

Hey there,I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version 10.0.16299 Build 16299) in a playlist I made so I can listen to ...

Casual Listener

Hey there, I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify.  All my local files are on my Desktop (Windows 10 Version ...

Drummer611

Casual Listener

2861 Views

4 replies

0 likes

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Searching on iOS a jumbled mess

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone else having this issue? Know of a fix? Thank you.

Casual Listener

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone...

elizabeth3363

Regular

1507 Views

7 replies

0 likes

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Solved!!Superuser Contribution Very slow downloads on iPhone 5s

My spotify is taking literally hours to download just a single album (10 total songs).It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.I have already tried going offl...

Visitor

My spotify is taking literally hours to download just a single album (10 total songs). It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the ...

Nouweland

Newbie

6761 Views

2 replies

0 likes

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Playing music not on my playlist

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spotify finds something similar to the sound of the pl...

Casual Listener

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spo...

guitarman344

Casual Listener

1306 Views

4 replies

0 likes

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Upgrade auf Premium klappt nicht

Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchgeführt wurde. Wo ist das Problem??

Newbie

Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchge...

Linamingl

Newbie

611 Views

1 replies

0 likes

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Spotify Premium on my iphone won't play anything when my headphones are plugged in.??

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

Regular

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

nancboo

Newbie

15520 Views

38 replies

1 likes

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  • 1 likes

Spotify stops playing randomly

Is anyone else having an issue where Spotify will randomly pause when in another app?

Casual Listener

Is anyone else having an issue where Spotify will randomly pause when in another app? 

NemesisDefiance

Newbie

1040 Views

2 replies

0 likes

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  • 2 replies
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playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

Newbie

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...

320 Views

0 replies

0 likes

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Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

Newbie

Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...

Jack

Roadie

741 Views

1 replies

0 likes

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Superuser Contribution Spotify won't stream over Cellular...

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars I have - and will only play what I've downloaded. WHAT ...

Casual Listener

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars...

Jack

Roadie

4848 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes