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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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Tried to delete Spotify, can't reinstall

Hi,I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an option to install, just 'open', when I click this it crashe...

Newbie

Hi, I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an opti...

Postmuz

Regular

602 Views

1 replies

0 likes

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I recently updated my Spotify app and I can no longer find the queue list? I use an iPhone.

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it.

Newbie

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it. 

335 Views

0 replies

0 likes

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Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

Newbie

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...

ValKony

Newbie

465 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Won't connect to internet/iPhone - Error

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc. I can play all of my music from my playlist, but I cannot access the "home" menu or the ...

Visitor

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.  I can play all of my music fro...

user-removed

Not applicable

10714 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

Newbie

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...

Luke

Community Legend

906 Views

1 replies

0 likes

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I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

Newbie

  You guys have took my money without my consent can i please get my pay back?

363 Views

0 replies

0 likes

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music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

Casual Listener

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...

461 Views

0 replies

0 likes

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Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

Newbie

Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...

Bethany_Dawn

Community Legend

405 Views

1 replies

0 likes

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Superuser Contribution Can'tadd songs to new playlist

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error: COULD NOT LOAD PLAYLIST.The playlist is currently unavailable. Please try again later. Doesn't matter what song I try to add, nothing is added to the playlist.

Newbie

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error:   COULD NOT LOAD PLAYLIST. The playlist is currently unavailable. Please try again later.   D...

Jack

Roadie

372 Views

1 replies

0 likes

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  • 1 replies
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Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

Newbie

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...

487 Views

0 replies

0 likes

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Playlist skipping songs

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five songs.

Newbie

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five ...

460 Views

0 replies

0 likes

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Spotify stops playing after a few seconds

I use the same account for my iphone and my ipod (premium) I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop, after this I am unable to play anything else. I can connect...

Casual Listener

I use the same account for my iphone and my ipod (premium)   I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop,...

ThePeaceLounge

Gig Goer

9010 Views

5 replies

0 likes

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Illegible playlists on iPhone.

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installed the app but it's made no difference. If this prob...

Newbie

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installe...

385 Views

0 replies

0 likes

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Solved!! Why isn't my album art loading on Mac?

Why isn't spotify's custom 4 square album art loading. It's just a black picture of music notes. When I open the playlist on my phone, the 4 square album art is there but, when I open it on my Macbook Air, it's the boring music notes. How do I fix th...

Casual Listener

Why isn't spotify's custom 4 square album art loading.  It's just a black picture of music notes.  When I open the playlist on my phone, the 4 square album art is there but, when I open it ...

tsakeeper109

Newbie

1470 Views

3 replies

0 likes

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Slow downloads

Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?

Newbie

Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?

572 Views

0 replies

0 likes

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Solved!! Music stops when calls, videos, audio files...

Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it again to listen again. How can I fix it? Thank you

Casual Listener

Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it a...

santimvn

Casual Listener

886 Views

2 replies

1 likes

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Solved!!Superuser Contribution Order songs on a playlist

I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have to scroll all the way down to the last song. I KNO...

Casual Listener

I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have...

Jack

Roadie

1040 Views

3 replies

0 likes

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Playlist Photos are what I want on laptop but not on mac

I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me. thanks

Newbie

I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me.   thanks

299 Views

0 replies

0 likes

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Spotify familiar compatible con iphone

Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcion general sin el anuncio y no puede continuar y por tanto le ...

Newbie

Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcio...

330 Views

0 replies

0 likes

  • 330 Views
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