Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45619 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
112390 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
441226 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303286 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i get to listen to The song that i acctually wan’t t...
When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i...
Casual Listener
630 Views
1 replies
0 likes
Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could - as in the past - sync my music to my Ipod, that way I don't drain my phone battery when I listen to music, and can use it for othe...
Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could - as in the past - sync my music to my Ipod, that way I don't drain my...
1058 Views
0 replies
0 likes
Hey therewhen i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone Xi have the laste ios and new version of Spotify and are Premier memberso Can Any here help ny out here
Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any h...
337 Views
0 replies
0 likes
Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt. Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. But when using spotify on the same phone the A9 speaker does not show u...
Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt. Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. B...
Newbie
919 Views
1 replies
0 likes
Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I cli...
Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a vid...
Not applicable
889 Views
2 replies
0 likes
Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...
Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...
Newbie
741 Views
2 replies
0 likes
Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc
Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc
Community Legend
1275 Views
1 replies
0 likes
Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...
Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...
1037 Views
0 replies
1 likes
Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...
Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app. a...
Roadie
13107 Views
3 replies
0 likes
Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna
Hi Spotify, I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers, Varshna
350 Views
0 replies
0 likes
I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account
I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account
329 Views
0 replies
0 likes
Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...
Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...
Spotify Star
494 Views
1 replies
0 likes
Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family
Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family
Regular
1312 Views
2 replies
0 likes
Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!
Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...
Community Legend
812 Views
1 replies
0 likes
Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...
Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...
Spotify Star
41520 Views
78 replies
4 likes
Hey there,I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version 10.0.16299 Build 16299) in a playlist I made so I can listen to ...
Hey there, I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version ...
Casual Listener
2883 Views
4 replies
0 likes
Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone else having this issue? Know of a fix? Thank you.
Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone...
Regular
1553 Views
7 replies
0 likes
My spotify is taking literally hours to download just a single album (10 total songs).It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.I have already tried going offl...
My spotify is taking literally hours to download just a single album (10 total songs). It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the ...
Newbie
6775 Views
2 replies
0 likes
Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spotify finds something similar to the sound of the pl...
Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spo...
Casual Listener
1321 Views
4 replies
0 likes
Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchgeführt wurde. Wo ist das Problem??
Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchge...
Newbie
618 Views
1 replies
0 likes
