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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240913 Views

27 replies

5 likes

  • 240913 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123271 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2878 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307077 Views

62 replies

16 likes

  • 307077 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131689 Views

19 replies

38 likes

  • 131689 Views
  • 19 replies
  • 38 likes

Platlist gone

I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right account and i had 20 playlist. I have used Spotify...

Newbie

I open my Spotify on my iPhone yesterday and all my playlists were gone. I tried closing the app, upgrade it, deleting it, log in from the browser, another wifi and from the computer. It is the right...

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
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app wont let me log in

On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this?

Newbie

On my iPhone app, it won't even let me click login or sign up or anything? Any clues on how to fix this? 

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
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Undownload artists

Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded.You may think it’s because I’ve reached the maximum of devices, but my p...

Newbie

Im so sick of Spotify removing all the downloaded artists I have. They are still in my library, but not downloaded. It does not do it too my playlists, they are still downloaded. You may think it’s ...

Debunk_bed

Newbie

955 Views

1 replies

1 likes

  • 955 Views
  • 1 replies
  • 1 likes

Problems with Behind the Lyrics

Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interrupting the lyrics to give me information about the artis...

Newbie

Hi, I apologize for my English which is not very good. I have the habit of listening to the song with the lyrics and now I can not do it anymore because the "behind the lyrics" feature is interruptin...

Bethany_Dawn

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
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Downloaded music deleted?

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownloading all my music. The music from my playlists tha...

Casual Listener

I've been dealing with an issue where my music that I've downloaded (roughly 14.2gb) is deleted every couple of weeks, sometimes every other. Then I have to go through the lengthy process of redownlo...

sammy_vc

Newbie

1351 Views

4 replies

1 likes

downloads
downloads gone
iOS
iphone
Iphone local files sync
  • 1351 Views
  • 4 replies
  • 1 likes

Where have all my downloaded songs gone?

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option. This is such a hasslei only cake back to Spotify from Apple as Bose ...

Newbie

Launched Spotify and all my downloaded tracks have disappeared from my iPhone. I had hundreds of tracks and travel extensively abroad and on planes, so data is not always an option.  This is suc...

thibaudde

Regular

1225 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stop my downloads while Im using other app

Im from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that are saved. What I notice is it will only continue to download w...

Newbie

Im  from android and switches to apple few days ago so until now i dont still know some apple works. So when i log in my account into my phone, I downloaded every playlist and albums that a...

749 Views

0 replies

0 likes

apple
Iphone 8 plus
philippines
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Spotify web player changing songs

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only happens when its tells me that I am listening to spo...

Newbie

Everytime I use spotify on my phone and listen to music from my liked playlist, spotify will then stop the song that i'm listening to and change my song to a random song that I dont know. This only h...

1037 Views

0 replies

1 likes

  • 1037 Views
  • 0 replies
  • 1 likes

Bose SoundTouch Scrobble to Last.fm

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles). When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles are lost (not recorded on Last.fm). Social settings for on ...

Newbie

I have Spotify Premium account. My listening data is recorded fine with Last.fm (scrobbles).   When listening to spotify IOS via bluetooth to SoundTouch or via the Soundtouch app the scrobbles...

gioprimus

Gig Goer

3456 Views

8 replies

7 likes

  • 3456 Views
  • 8 replies
  • 7 likes

Solved!! How do I delete the synced offline files from my iPhone?

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cached songs besides reinstalling the app? Regards, Mari...

Newbie

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cache...

DavidV1

Newbie

168020 Views

90 replies

6 likes

  • 168020 Views
  • 90 replies
  • 6 likes

Spotify Taking Up A Lot of Space

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so much space?

Newbie

I have the Spotify app on my iPhone, and it's taking up nearly 2gb of space. I have Spotify Free, not Premium so I do not have music download for available offline. Any idea why it is taking up so mu...

720 Views

0 replies

0 likes

  • 720 Views
  • 0 replies
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Solved!! Spotify stream sputters, drops out from iPhone, iPad over Airplay

This has been happening pretty consistently for the past week or so, not at all previously. When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using Airplay, the stream sputters and cuts out frequently, sometim...

Gig Goer

This has been happening pretty consistently for the past week or so, not at all previously.   When I play Spotify from my iOS device (I have both an iPad Mini [retina] and an iPhone 5) using...

jdemeaut

Newbie

35157 Views

15 replies

1 likes

Airplay
iphone 5
Stuttering Playback
  • 35157 Views
  • 15 replies
  • 1 likes

Songs not playing in Offline Mode

Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod.I´ve tried uninstalling the app and killing al session across all my devices with the corresponding iPod reset and there's no luck.My iPod runs the...

Newbie

Hello, I'm having this issue were some songs refuse to play, this issue is only happening with my iPod. I´ve tried uninstalling the app and killing al session across all my devices with the cor...

493 Views

0 replies

0 likes

  • 493 Views
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Plays partial songs then goes to next song

My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to do this getting shorter with each song until eventually it ...

Casual Listener

My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to ...

Soundguy357k

Newbie

2190 Views

4 replies

0 likes

  • 2190 Views
  • 4 replies
  • 0 likes

Account not exist. Urgent

I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the password. my access method is by facebook. Thanks

Newbie

I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the pass...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
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Genius Not showing up

I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up. Thx,Justin

Newbie

I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up.  Thx, Justin

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
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Spotify rapidly skipping songs when connected to car USB

To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just playing on my phone, or connected to the Outlander's...

Newbie

To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just p...

2007 Views

0 replies

2 likes

  • 2007 Views
  • 0 replies
  • 2 likes

Failure to Download

Hi! I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is no space left on this device'. I have an iPhone 5c and acc...

Regular

Hi!  I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!! playlist destroyed, deleted

Hi, music is all my life and I have a huge problem. This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and worse than that almost half of the playlist disappeared, so...

Newbie

Hi, music is all my life and I have a huge problem.  This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and w...

mateusgennari

Music Fan

1171 Views

1 replies

0 likes

  • 1171 Views
  • 1 replies
  • 0 likes