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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240946 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123318 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2880 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307082 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131700 Views

19 replies

38 likes

  • 131700 Views
  • 19 replies
  • 38 likes

Can't sort songs by artist

I can't sort songs by artist. Only by title and recently added. Only in playlists you can sort by artists, but not in saved songs.

Roadie

I can't sort songs by artist. Only by title and recently added.   Only in playlists you can sort by artists, but not in saved songs.

mateusgennari

Music Fan

1867 Views

1 replies

0 likes

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  • 1 replies
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Offline song library keeps re-syncing and my playlist count keeps decreasing

I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number of songs in my playlist keeps getting smaller.I re...

Casual Listener

I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number...

spsomerton

Newbie

1611 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

iOS 11.2.1 behind the lyrics does’t work

Hello,i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest version of Spotify.Any help ?

Newbie

Hello, i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest ver...

469 Views

0 replies

0 likes

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How to sort music on iPhone by recently added?

I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i know on the macbook you can press the little calenda...

Newbie

I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i k...

user-removed

Not applicable

785 Views

1 replies

0 likes

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  • 1 replies
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I need help!!

Hello ! I just got Spotify premium deal for 3 months only for $0.99 and it does not seem to be working. It still says that I am on Free Subscription but I already paid.

Visitor

Hello ! I just got Spotify premium deal for 3 months only for $0.99 and it does not seem to be working. It still says that I am on Free Subscription but I already paid.

349 Views

0 replies

0 likes

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Can't reach the lowest volume

Hey!I'm streaming from my iPad / iPhone X to my AppleTV 4K HDR and the last "markup" of volume does not respond.So I can not completely turn off the volume with the volume buttons.iPad / iPhone X and ATV 4k HDR have the latest OS and I have tried to ...

Casual Listener

Hey! I'm streaming from my iPad / iPhone X to my AppleTV 4K HDR and the last "markup" of volume does not respond. So I can not completely turn off the volume with the volume buttons. iPad / iPhone...

423 Views

0 replies

0 likes

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Spotify Connect volume slider

It looks quite convenient to have volume control for Spotify Connect devices. It works well when connected to some average bluetooth speaker, but I use to play Spotify music on my home receiver, which is 800 Watt power. Volume slider is usually turne...

Casual Listener

It looks quite convenient to have volume control for Spotify Connect devices. It works well when connected to some average bluetooth speaker, but I use to play Spotify music on my home...

sneak1337

Casual Listener

2276 Views

3 replies

15 likes

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  • 3 replies
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My tracks BBC

Where can I find my liked tracks from bbc in Spotify?

Newbie

Where can I find my liked tracks from bbc in Spotify?

642 Views

0 replies

0 likes

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Solved!! Small Clock on Spotify Icon?

There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms.

Newbie

There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms. 

Pink_99

Newbie

14124 Views

1 replies

0 likes

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Music stops playing automatically

So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?

Casual Listener

So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?

KaraAustin

Newbie

7378 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Search by label no longer working

Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed? I’ve had a look through answers on here but I can...

Casual Listener

Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed...

438 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Playing entire library on shuffle

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify. Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including playlists) or shuffle a specific playlist. You can do this o...

Newbie

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify.   Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including ...

1elucidator

Newbie

1123 Views

1 replies

4 likes

  • 1123 Views
  • 1 replies
  • 4 likes

shuffle play

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i get to listen to The song that i acctually wan’t t...

Newbie

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i...

Kurripu

Casual Listener

639 Views

1 replies

0 likes

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Spotify on Ipod Classic

Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could - as in the past - sync my music to my Ipod, that way I don't drain my phone battery when I listen to music, and can use it for othe...

Newbie

Hi, will Spotify ever be available to sync on the Ipod shuffle? As it is my main source of music, I wish that I could -  as in the past - sync my music to my Ipod, that way I don't drain my...

1062 Views

0 replies

0 likes

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Spotify, ios11, iPhone X and facebook problem?

Hey therewhen i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone Xi have the laste ios and new version of Spotify and are Premier memberso Can Any here help ny out here

Music Fan

Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any h...

338 Views

0 replies

0 likes

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Chromecast device not showing up on iphone in spotify app. Beoplay A9 2nd gen.

Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt. Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. But when using spotify on the same phone the A9 speaker does not show u...

Casual Listener

Device Beoplay A9 2nd gen. Using ios 9.3.5 on iphone 6s. Premium spotify accunt.   Chromecast is enabled on the A9 speaker. I can cast to it from the tunein radio app on my iphone. B...

BillyBob99

Newbie

927 Views

1 replies

0 likes

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  • 1 replies
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Spotify App opens but does not respond

Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I cli...

Newbie

Hi!   I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a vid...

user-removed

Not applicable

900 Views

2 replies

0 likes

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  • 2 replies
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Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

Newbie

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...

goertzma

Newbie

772 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

Newbie

Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc

Swanny

Community Legend

1279 Views

1 replies

0 likes

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  • 1 replies
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Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

Casual Listener

Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...

1042 Views

0 replies

1 likes

  • 1042 Views
  • 0 replies
  • 1 likes