Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45624 Views

44 replies

10 likes

  • 45624 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112407 Views

116 replies

13 likes

Other
  • 112407 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2063 Views

0 replies

0 likes

iOS
  • 2063 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303291 Views

61 replies

16 likes

  • 303291 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129127 Views

19 replies

38 likes

  • 129127 Views
  • 19 replies
  • 38 likes

Spotify Premium on my iphone won't play anything when my headphones are plugged in.??

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

Regular

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

nancboo

Newbie

15712 Views

38 replies

1 likes

  • 15712 Views
  • 38 replies
  • 1 likes

Spotify stops playing randomly

Is anyone else having an issue where Spotify will randomly pause when in another app?

Casual Listener

Is anyone else having an issue where Spotify will randomly pause when in another app? 

NemesisDefiance

Newbie

1048 Views

2 replies

0 likes

  • 1048 Views
  • 2 replies
  • 0 likes

playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

Newbie

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

Newbie

Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...

Jack

Roadie

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't stream over Cellular...

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars I have - and will only play what I've downloaded. WHAT ...

Casual Listener

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars...

Jack

Roadie

4856 Views

1 replies

0 likes

  • 4856 Views
  • 1 replies
  • 0 likes

Tried to delete Spotify, can't reinstall

Hi,I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an option to install, just 'open', when I click this it crashe...

Newbie

Hi, I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an opti...

Postmuz

Regular

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

I recently updated my Spotify app and I can no longer find the queue list? I use an iPhone.

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it.

Newbie

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it. 

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

Newbie

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...

ValKony

Newbie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Won't connect to internet/iPhone - Error

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc. I can play all of my music from my playlist, but I cannot access the "home" menu or the ...

Visitor

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.  I can play all of my music fro...

user-removed

Not applicable

10744 Views

4 replies

0 likes

  • 10744 Views
  • 4 replies
  • 0 likes

2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

Newbie

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...

Luke

Community Legend

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

Newbie

  You guys have took my money without my consent can i please get my pay back?

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

Casual Listener

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

Newbie

Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...

Bethany_Dawn

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can'tadd songs to new playlist

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error: COULD NOT LOAD PLAYLIST.The playlist is currently unavailable. Please try again later. Doesn't matter what song I try to add, nothing is added to the playlist.

Newbie

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error:   COULD NOT LOAD PLAYLIST. The playlist is currently unavailable. Please try again later.   D...

Jack

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

Newbie

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Playlist skipping songs

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five songs.

Newbie

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few seconds

I use the same account for my iphone and my ipod (premium) I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop, after this I am unable to play anything else. I can connect...

Casual Listener

I use the same account for my iphone and my ipod (premium)   I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop,...

ThePeaceLounge

Gig Goer

9037 Views

5 replies

0 likes

  • 9037 Views
  • 5 replies
  • 0 likes

Illegible playlists on iPhone.

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installed the app but it's made no difference. If this prob...

Newbie

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installe...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Solved!! Why isn't my album art loading on Mac?

Why isn't spotify's custom 4 square album art loading. It's just a black picture of music notes. When I open the playlist on my phone, the 4 square album art is there but, when I open it on my Macbook Air, it's the boring music notes. How do I fix th...

Casual Listener

Why isn't spotify's custom 4 square album art loading.  It's just a black picture of music notes.  When I open the playlist on my phone, the 4 square album art is there but, when I open it ...

tsakeeper109

Newbie

1484 Views

3 replies

0 likes

  • 1484 Views
  • 3 replies
  • 0 likes