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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44378 Views
  • 15 replies
  • 36 likes
  • 44378 Views
  • 15 replies
  • 36 likes

iPhone 8 plus connected to Uconnect not allowing to skip or pick songs

I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you

  • Newbie
  • I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you
  • 561 Views
  • 0 replies
  • 0 likes
  • 561 Views
  • 0 replies
  • 0 likes

No Music control outside of app

I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and restarting the iphone and nothing has worked. Any sugge...

  • Newbie
  • I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and rest...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

iOS App pauses and maximizes volume - web player conflict

I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I want to "Continue playing on Web Player" or play mus...

  • Newbie
  • I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I w...
  • 3335 Views
  • 0 replies
  • 0 likes
  • 3335 Views
  • 0 replies
  • 0 likes

Reproducir en un iPhone desde carpeta

Hola,Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. En ordenador lo puedo hacer, pero desde hace unos mes...

  • Newbie
  • Hola, Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. ...
  • eliweb
  • Newbie
  • 715 Views
  • 1 replies
  • 2 likes
  • 715 Views
  • 1 replies
  • 2 likes

8.4.24 CarPlay steering wheel controls

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other apps are fine with the wheel controls, seems to just ...

  • Regular
  • CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other ap...
  • mmaj
  • Casual Listener
  • 1123 Views
  • 3 replies
  • 0 likes
  • 1123 Views
  • 3 replies
  • 0 likes

Won’t save followed artists

I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Whyyyhh

  • Newbie
  • I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Why...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why do I get ads n Spotify Premium?

Hey everyone, Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has this happened to anyone else?

  • Regular
  • Hey everyone,   Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has th...
  • KDtheman
  • Regular
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Spotify Premium question?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

  • Regular
  • Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
  • KDtheman
  • Regular
  • 451 Views
  • 5 replies
  • 0 likes
  • 451 Views
  • 5 replies
  • 0 likes

Pagamento

Boa noite, Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da forma de pagamento veio no meu cartão cobrando 10,00. Alguém ...

  • Newbie
  • Boa noite,   Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da f...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

  • Casual Listener
  • Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...
  • jarredmorley
  • Roadie
  • 367 Views
  • 3 replies
  • 0 likes
  • 367 Views
  • 3 replies
  • 0 likes

Random songs playing on premium member ship

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this iphone’ when I click continue on this iPhone it starts ...

  • Newbie
  • I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this ipho...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Solved!! Have Spotify Premium for Family But My Wife and I Can't Listen at Same Time

Hi,I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening. I thought the whole purpose of Spotify for Family was...

  • Casual Listener
  • Hi, I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening.&...
  • davewilner
  • Newbie
  • 1582 Views
  • 3 replies
  • 0 likes
  • 1582 Views
  • 3 replies
  • 0 likes

Help help

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do in order to get my account back

  • Casual Listener
  • I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do...
  • Efraim2000
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Bottom bar not accessible while listening

Hello,Can someone please help me with this?While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Library, Search etc is gone and I have no idea how to acces...

IMG_0156.PNG
  • Casual Listener
  • Hello, Can someone please help me with this? While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Libr...
  • doriandieter
  • Newbie
  • 833 Views
  • 3 replies
  • 0 likes
  • 833 Views
  • 3 replies
  • 0 likes

Searching my offline music only gives me some, not all

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of them. Sometimes I just want to listen to ONE album ...

  • Casual Listener
  • Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Spotify app using too much memory on my iPhone 5s

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same number of songs and now it is only taking up 550 MB....

  • Roadie
  • I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same n...
  • len1010
  • Regular
  • 6528 Views
  • 12 replies
  • 2 likes
  • iOS
    iphone
  • 6528 Views
  • 12 replies
  • 2 likes

Spotify issues with continuous play & error 127

Hello All, So my problems with spotify seem to be never ending.. Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if you have the file on your computer you can import it" when it comes ...

  • Casual Listener
  • Hello All,   So my problems with spotify seem to be never ending..   Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if...
  • 1235 Views
  • 0 replies
  • 0 likes
  • Continuous play
    Crossfade
    error: 127
    gapless playback
    iphone mac
    playlist download
    syncing
  • 1235 Views
  • 0 replies
  • 0 likes

Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

  • Regular
  • Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!
  • tudohr
  • Newbie
  • 16075 Views
  • 14 replies
  • 2 likes
  • 16075 Views
  • 14 replies
  • 2 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

  • Music Fan
  • there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...
  • hannah523
  • Newbie
  • 71035 Views
  • 4 replies
  • 2 likes
  • repeat
  • 71035 Views
  • 4 replies
  • 2 likes

Specific Song Stops Playing at 40 seconds

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have to fast forward the song to a point past 40 seconds...

  • Newbie
  • Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have ...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes