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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37247 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102807 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299210 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125893 Views

19 replies

38 likes

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Cant get Spotify on my iPhone in Vietnam

Hi guys.I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway?On the screen there is Chinese AppStore, but it’s the same story with Vietnamese AppStore. thanks

Newbie

Hi guys. I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway? On the screen there is Chinese AppStore, but it’s the same story w...

554 Views

0 replies

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Local files will not sync !!

My local files will not sync with spotify and its really annoying. I have tried everything i could find twice and still nothing. I even asked spotify for help but they dont even seem to help. Any solution is welcomed. This has been going on for a whi...

Casual Listener

My local files will not sync with spotify and its really annoying.  I have tried everything i could find twice and still nothing.  I even asked spotify for help but they dont even seem to h...

388 Views

0 replies

0 likes

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Family account problem

Hey guys. I overlooked that spotify need a verification from the residential adress for the family account one week ago. Now I can‘t verify my account and can‘t use the premium acc. I need a spotify support member. But there is no mail adresse or ano...

Newbie

Hey guys.   I overlooked that spotify need a verification from the residential adress for the family account one week ago.   Now I can‘t verify my account and can‘t use the premium acc....

404 Views

0 replies

0 likes

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IOS 11.02 - Bluetooth streaming - Apple Music shuts down spotify.

Hi there. Iphone 7 user here. After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is in my apple music lib. EVERY TIME. Shuting down the unit do...

Regular

Hi there. Iphone 7 user here.  After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is i...

AerisHime

Newbie

7065 Views

7 replies

6 likes

11.02
bluetooth
Car
headphones
iOS
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  • 7 replies
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Hidden Ads on Premium

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8.4.28.1104, my phone is on the latest iOS which is 11.1.2...

Regular

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8....

KDtheman

Regular

616 Views

1 replies

0 likes

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Superuser Contribution Why is the playlist order on my computer different than the one on my iPhone?

For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the app on my phone and reinstalled it, but it did not so...

Casual Listener

For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the ap...

kjbman

Newbie

3305 Views

7 replies

0 likes

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Downloading Songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

Casual Listener

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...

420 Views

0 replies

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Solved!! Year in Review

Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly each year. Also, the end of the year playlists are ...

Casual Listener

Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly ...

pdoick

Casual Listener

150106 Views

38 replies

21 likes

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No Lyrics no behind the lyrics or anything like that on my iphone (NOT SOLVED!!!!)

I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" option. I am currently in my premium trial, but I have paid ...

Casual Listener

I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" opti...

kazhyz

Casual Listener

1242 Views

4 replies

0 likes

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Copy of playlist

Hello! I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t want to copy one by one.

Newbie

Hello!   I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t wan...

371 Views

0 replies

0 likes

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Library - Frustrated

Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2. Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding the artist to my "artist" list. I want to be able to like an...

Casual Listener

Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2.   Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding ...

user-removed

Not applicable

494 Views

1 replies

0 likes

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Save a song without it showing as a saved Album

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library. What I find when going to the album section in my library are the albums of all of the individual songs I decided to save in the '...

Casual Listener

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library.  What I find when going to the album section in my library are the albums ...

user-removed

Not applicable

529 Views

1 replies

0 likes

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My songs won’t download offline

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help!

Casual Listener

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help! 

CeliaA

Casual Listener

1058 Views

6 replies

0 likes

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Failure on IOS Devices today

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish signing in it throws me back to home screen. iPad Mini IOS 11.2, 5S on 1...

Newbie

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish  signing in it t...

431 Views

0 replies

0 likes

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Solved!! spotify premium stops all the time

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops playing at the end of the song. I have tried anything, rein...

Regular

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops pla...

Boltanski

Newbie

67614 Views

89 replies

1 likes

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Only shuffle mode on iPad

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why? thanks

Newbie

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why?   thanks

jazminakalin

Regular

558 Views

1 replies

0 likes

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[IphoneX] Spotify pause when screen locked

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one.

Casual Listener

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one. 

548 Views

0 replies

0 likes

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New phone, no music

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their website. Any help would be extremely appreciated.

Newbie

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their web...

Maxim

Spotify Star

372 Views

1 replies

0 likes

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  • 1 replies
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Syncing Local Files on Desktop to iPhone

I am unable to get any local files on my computer to play or show up on my iPhone. I feel like I have tried everything at this point. I've followed all the instructions given to me and looked up many different solutions, none of which have helped. I ...

Newbie

  I am unable to get any local files on my computer to play or show up on my iPhone.  I feel like I have tried everything at this point.  I've followed all the instructions given to me...

user-removed

Not applicable

648 Views

1 replies

1 likes

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Songs won't play when offline

I've just about had it. I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone X and again uninstalled and reinstalled and still whenever i'm offlne...

Casual Listener

I've just about had it.  I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone  X and ...

370 Views

0 replies

0 likes

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