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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30768 Views

40 replies

9 likes

  • 30768 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95498 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123836 Views

19 replies

38 likes

  • 123836 Views
  • 19 replies
  • 38 likes

Solved!! spotify premium stops all the time

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops playing at the end of the song. I have tried anything, rein...

Regular

After more than 1 year of enjoying spotify on my ipad 2 it has gone bad last weeks. It stops playing all the time. It stops playing after 1 minute or sometimes 2 minutes. And it always stops pla...

Boltanski

Newbie

67086 Views

89 replies

1 likes

  • 67086 Views
  • 89 replies
  • 1 likes

Only shuffle mode on iPad

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why? thanks

Newbie

Hi,i’ve an iPad and when i use spotify Free only the shuffle mode is possible....why?   thanks

jazminakalin

Regular

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

[IphoneX] Spotify pause when screen locked

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one.

Casual Listener

The music pauses whenever screen locked. So I have to wake my phone up and play again. It is quite annoying and seems I am not the only one. 

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

New phone, no music

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their website. Any help would be extremely appreciated.

Newbie

Hey guys, I just got a new iPhone and anytime I’ve logged into Spotify on any device, it has all of my music already. This is not the case for the new iPhone and I haven’t found any help on their web...

Maxim

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Syncing Local Files on Desktop to iPhone

I am unable to get any local files on my computer to play or show up on my iPhone. I feel like I have tried everything at this point. I've followed all the instructions given to me and looked up many different solutions, none of which have helped. I ...

Newbie

  I am unable to get any local files on my computer to play or show up on my iPhone.  I feel like I have tried everything at this point.  I've followed all the instructions given to me...

user-removed

Not applicable

639 Views

1 replies

1 likes

  • 639 Views
  • 1 replies
  • 1 likes

Songs won't play when offline

I've just about had it. I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone X and again uninstalled and reinstalled and still whenever i'm offlne...

Casual Listener

I've just about had it.  I've tried all the troubleshooting techniques I can find, uninstalled and reinstalled the app more times than I can count, was on an iphone 6, now an iphone  X and ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Is there a way to dislike all songs by an artist?

Basically, long story short, an artist I used to love just turned out to be extremely problematic, and I do NOT want to support her at all anymore. I could go through all her songs and dislike each one, but I don’t want to give her more ‘listens’ or ...

Casual Listener

Basically, long story short, an artist I used to love just turned out to be extremely problematic, and I do NOT want to support her at all anymore. I could go through all her songs and dislike each o...

Bethany_Dawn

Community Legend

1309 Views

1 replies

0 likes

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  • 1 replies
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redownload

it wont let me redownload spotify help?There would be a cloud then i click it, then it would spin for a sec and stop and wont download. I tried plenty of times logging out and even using a different account it still wont download.

Newbie

it wont let me redownload spotify help?There would be a cloud then i click it, then it would spin for a sec and stop and wont download. I tried plenty of times logging out and even using a different ...

Bethany_Dawn

Community Legend

592 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Does the offline music stream to Chromecast?

When I use my iPad with my 1st gen Chromecast, does it stream the offline content saved on the iPad to the chromecast, or does it stream fresh from Spotify? I'm trying to figure out if it's worth saving often played music to my iPad to save on bandwi...

Newbie

When I use my iPad with my 1st gen Chromecast, does it stream the offline content saved on the iPad to the chromecast, or does it stream fresh from Spotify?   I'm trying to figure out if it's ...

Codefroes

Newbie

3874 Views

2 replies

0 likes

streaming
  • 3874 Views
  • 2 replies
  • 0 likes

Songs interrupted when streaming from chrome cast audio

Since yesterday my songs won't play fully, they stop every 10/20 seconds and then continue playing. The interruption is only when using chrome cast audio. Every thing was working fine until yesterday and suddenly this. I have reinstalled Spotify, res...

Casual Listener

Since yesterday my songs won't play fully, they stop every 10/20 seconds and then continue playing. The interruption is only when using chrome cast audio. Every thing was working fine until yesterday...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Songs play and stop after 10 seconds

I have been using Spotify premium for quite some time and since yesterday the songs start playing and then stop after 10/20 seconds and then play again. There is an interruption on all the songs when using chrome cast audio. I have tried the followin...

Casual Listener

I  have been using Spotify premium for quite some time and since yesterday the songs start playing and then stop after 10/20 seconds and then play again. There is an interruption on all the song...

605 Views

0 replies

2 likes

  • 605 Views
  • 0 replies
  • 2 likes

Spotify slow on IPhone

Hello, everything worked fine till now:I have an iPhone 5s with IOS 11.1.2.Spotify is really slow on everything: loading a song, loading album images etc. even if my connection is fast on everything.when a song is playing (after a while) the time inf...

Newbie

Hello,   everything worked fine till now: I have an iPhone 5s with IOS 11.1.2. Spotify is really slow on everything: loading a song, loading album images etc. even if my connection is fast o...

2008 Views

0 replies

5 likes

  • 2008 Views
  • 0 replies
  • 5 likes

Marking podcast as played

I've been trying out the podcasts feature on the iOS app, and I can't seem to find a way to mark a podcast as played. I can't find a "mark as played" option, and even when I filter by unplayed episodes, it still includes episodes I've listened to ful...

Casual Listener

I've been trying out the podcasts feature on the iOS app, and I can't seem to find a way to mark a podcast as played. I can't find a "mark as played" option, and even when I filter by unplayed episod...

Devooo

Newbie

6041 Views

4 replies

63 likes

  • 6041 Views
  • 4 replies
  • 63 likes

Solved!! Why are my song titles overlapping like this?

Can anyone tell me why my playlists are showing up like this on my Iphone 7 Plus?

Casual Listener

Can anyone tell me why my playlists are showing up like this on my Iphone 7 Plus?

walktrue

Newbie

3280 Views

5 replies

0 likes

  • 3280 Views
  • 5 replies
  • 0 likes

push notifications not working ios

Notifications for new music from artists I follow, playlist etc are not working on ios version 8.4.22. However they havent been working for months, maybe even years.All the right settings are switched on on my phone, and on my online profile so that ...

Newbie

Notifications for new music from artists I follow, playlist etc are not working on ios version 8.4.22. However they havent been working for months, maybe even years. All the right settings are switc...

ciubaca666

Regular

2380 Views

5 replies

8 likes

  • 2380 Views
  • 5 replies
  • 8 likes

Solved!! Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

Regular

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 

Luke

Community Legend

3042 Views

5 replies

0 likes

  • 3042 Views
  • 5 replies
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Solved!! Just my music?

Hi. I like to listen to my music and in the order I like (I'm that kind of person) and I got the iOS app today and I realized that you can't just listen to the music you selected, there's always some recommended song. They're usually good because Que...

Casual Listener

Hi. I like to listen to my music and in the order I like (I'm that kind of person) and I got the iOS app today and I realized that you can't just listen to the music you selected, there's always some...

YoMamasTacos

Casual Listener

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Impossible to skip songs

Hi all. I'm a free user, and i got this problem after the last update.A few days ago, i was using the app as usual. I skip the songs and i wait for one hour to get the new 6 songs to skip, as written in the faq for free user.The problem is that still...

Casual Listener

Hi all. I'm a free user, and i got this problem after the last update. A few days ago, i was using the app as usual. I skip the songs and i wait for one hour to get the new 6 songs to skip, as writt...

gjong

Newbie

4938 Views

4 replies

0 likes

  • 4938 Views
  • 4 replies
  • 0 likes

Jumbled together titles

Words are all jumbled together help. I have already deleted and re down led the app.

Casual Listener

Words are all jumbled together help. I have already deleted and re down led the app. 

Kaay1893

Newbie

975 Views

1 replies

5 likes

  • 975 Views
  • 1 replies
  • 5 likes

Spotify on Apple Watch

Any word on any updates a spodify app for premium users with the apple watch cellular service. I really dont want to cancel my premium plan with spodify. Ive been paying for years and i love spodify. I absolutely hate apple music wish spodify had an ...

Newbie

Any word on any updates a spodify app for premium users with the apple watch cellular service. I really dont want to cancel my premium plan with spodify. Ive been paying for years and i love spodify....

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes