Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407890 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279192 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178726 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify Community, The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront." For example, if I filter my largest playlist (which is 3,0...
Spotify Community, The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront....
Newbie
1251 Views
3 replies
1 likes
It started on Monday. I imported a few songs using the Import Your Music feature and as far as I can tell that's when it started (I also updated to iOS 11.2 that day, not sure if that's related). Hardware/Software ConfigurationI'm using an iPhone 7 w...
It started on Monday. I imported a few songs using the Import Your Music feature and as far as I can tell that's when it started (I also updated to iOS 11.2 that day, not sure if that's rela...
675 Views
0 replies
0 likes
hi, when I go to play an album the only option is shuffle-play... I don't see option to play tracks in the order they appear in the album....(screenshot attached..) I would appreciate some help... thank you...
hi, when I go to play an album the only option is shuffle-play... I don't see option to play tracks in the order they appear in the album.... (screenshot attached..) I would apprec...
Regular
621 Views
2 replies
0 likes
Does anyone have the songs from last weeks discover weekly saved? There was a song I really liked but can't remember what it was
Does anyone have the songs from last weeks discover weekly saved? There was a song I really liked but can't remember what it was 😞
Casual Listener
783 Views
2 replies
0 likes
Ola, estava nos 30 dias gratis do Premium, mas depois de expirar esse tempo, ja veio cobrando na minha fatura a mensalidade e nao consigo usar a conta como Premium....nao consigo escolher minha musicas, tenho que ouvir tudo aleatoriamente etc. Ja atu...
Ola, estava nos 30 dias gratis do Premium, mas depois de expirar esse tempo, ja veio cobrando na minha fatura a mensalidade e nao consigo usar a conta como Premium....nao consigo escolher minha music...
368 Views
0 replies
0 likes
I was going through my 'The Ones That Got Away' playlist and notcied this on one of the songs (image provided). It is a different display and has a video and was wondering if anyone knows what it is. Not complaining, wish more of the songs did this.
I was going through my 'The Ones That Got Away' playlist and notcied this on one of the songs (image provided). It is a different display and has a video and was wondering if anyone knows what ...
561 Views
0 replies
1 likes
Good evening all I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I had are no longer on the phone and they will not synch. I h...
Good evening all I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I...
Casual Listener
1645 Views
3 replies
0 likes
Hi, when i want to play a song , it will not start. Only the green "shuffle play" button will blink but nothing will happend. Resetting the Iphone X (side button/volume) or re-installing the app doesn't help. See video in zip file, you see shuffle pl...
Hi, when i want to play a song , it will not start. Only the green "shuffle play" button will blink but nothing will happend. Resetting the Iphone X (side button/volume) or re-install...
368 Views
0 replies
0 likes
Good morning!I’ve noticed that if I turn off the WiFi or my mobile data, Spotify won’t let me choose songs.It works, but only on shuffle mode. Can someone explain me why? Does this mean that I’ve been using my mobile data the entire time? Thank you y...
Good morning! I’ve noticed that if I turn off the WiFi or my mobile data, Spotify won’t let me choose songs. It works, but only on shuffle mode. Can someone explain me why? Does this mean th...
387 Views
0 replies
0 likes
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...
343 Views
0 replies
0 likes
Hi, after an update of iOS and Spotify I can’t no longer control my music on locked screen. Instead of Spotify I see YouTube widget but even pressing Next button have no effect. To do anything I have to unlock the screen and go to Spotify directly. I...
Hi, after an update of iOS and Spotify I can’t no longer control my music on locked screen. Instead of Spotify I see YouTube widget but even pressing Next button have no effect. To do anything I have...
Newbie
570 Views
1 replies
1 likes
When I play a playlist with many songs, this bar disappears, the songs are played but I can not select the random one or use the other commands. But when I play a single song, outside the playlist, the commands appear again. Help please, I cant liste...
When I play a playlist with many songs, this bar disappears, the songs are played but I can not select the random one or use the other commands. But when I play a single song, outside the playlist, t...
280 Views
0 replies
0 likes
For the past three or four days everytime I open the Spotify app I have hundreds and hundreds of songs missing from my library. It still shows all of the artisits and alubums saved but when you open them it only shows one song per album. I have over ...
For the past three or four days everytime I open the Spotify app I have hundreds and hundreds of songs missing from my library. It still shows all of the artisits and alubums saved but when you open ...
Regular
532 Views
1 replies
1 likes
Hi everyone, Since Spotify deleted the apps for TV I've been using it at my PC but I have not good speakers so I would like to play Spotify in TV again. I've tried Spotify Connect, conecting both devices to the same wifi, deleted spotify app from my ...
Hi everyone, Since Spotify deleted the apps for TV I've been using it at my PC but I have not good speakers so I would like to play Spotify in TV again. I've tried Spotify Connect, ...
Casual Listener
2762 Views
3 replies
1 likes
Is anyone else having trouble with songs pausing a few seconds before they end? I've already deleted the app and reinstalled it to reset the app but I still have the same problem.
Is anyone else having trouble with songs pausing a few seconds before they end? I've already deleted the app and reinstalled it to reset the app but I still have the same problem.
Newbie
534 Views
1 replies
0 likes
There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality'. I even tried deleting the app and redownloading ...
There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality...
Newbie
1301 Views
1 replies
0 likes
why does my playlist appear like this?
why does my playlist appear like this?
Regular
886 Views
3 replies
0 likes
"Hi there. My spotify is possessed!! I get random notifications “you’re listening on Jack Frost” and it stops playing, as if it connected itself to someone else’s device. I don’t know who this Jack Frost is and it does also happen with airplay and bl...
"Hi there. My spotify is possessed!! I get random notifications “you’re listening on Jack Frost” and it stops playing, as if it connected itself to someone else’s device. I don’t know who this Jack F...
Casual Listener
1015 Views
2 replies
0 likes
I have 52 local files I want to be available offline on my iPhone. It used to work but now it won't I cant get any of them to download to my iphone. This is what I have done: I made a playlist on my computer called "local" and added all 52 songs from...
I have 52 local files I want to be available offline on my iPhone. It used to work but now it won't I cant get any of them to download to my iphone. This is what I have done: I made a playli...
660 Views
0 replies
0 likes
Hi,is it possible to play serveral playlists after eachother and how can I manage this?
Hi, is it possible to play serveral playlists after eachother and how can I manage this?
Community Legend
625 Views
1 replies
0 likes
