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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240956 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123332 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2880 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307112 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131700 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Last.fm scrobble not working

Hi Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios?Tried adding/removing account from the app. anyone have any ideas/experience with this issue? works fine from wincli...

Casual Listener

Hi   Only found old topics about this issue. I got spotify in october and premium, however I cant get last.fm scrobbling working on ios? Tried adding/removing account from the app.   a...

hans-jürgen

Roadie

13135 Views

3 replies

0 likes

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Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

Casual Listener

Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna

356 Views

0 replies

0 likes

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payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

Newbie

 I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

333 Views

0 replies

0 likes

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Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

Casual Listener

Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...

Maxim

Spotify Star

502 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Not given the option to make playlists secret

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family

Regular

Can someone please help? When I select the three dots it gives me a few options, but not how to make a playlist public or secret - I'm not sure why or how to fix it. I have Premuim for Family 

claireimabear

Regular

1323 Views

2 replies

0 likes

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DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

Newbie

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...

Swanny

Community Legend

827 Views

1 replies

0 likes

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Solved!! Premium subscription works on computer but not on iphone

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium."But if I want to play songs from my iPhone I still get the message that this premium material and that I need to upgrade. How can I fix this...

Newbie

Since yesterday I have Spotify premium. On my computer it works and stands at the top right "Spotify Premium." But if I want to play songs from my iPhone I still get the message that this premium ma...

osornios

Spotify Star

41907 Views

78 replies

4 likes

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  • 78 replies
  • 4 likes

Certain local files unavailable on iPhone

Hey there,I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify. All my local files are on my Desktop (Windows 10 Version 10.0.16299 Build 16299) in a playlist I made so I can listen to ...

Casual Listener

Hey there, I recently bought a new iPhone (iPhone X on iOS 11.2) and on my old one I've always listened to my music with Spotify.  All my local files are on my Desktop (Windows 10 Version ...

Drummer611

Casual Listener

2897 Views

4 replies

0 likes

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Searching on iOS a jumbled mess

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone else having this issue? Know of a fix? Thank you.

Casual Listener

Brand new to Spotify. I am using an iPhone 7 with latest updates. Utilizing the search function in the app is a jumbled mess! I can’t read anything. I honestly can’t believe it it’s so bad. Is anyone...

elizabeth3363

Regular

1605 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution Very slow downloads on iPhone 5s

My spotify is taking literally hours to download just a single album (10 total songs).It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.I have already tried going offl...

Visitor

My spotify is taking literally hours to download just a single album (10 total songs). It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the ...

Nouweland

Newbie

6784 Views

2 replies

0 likes

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Playing music not on my playlist

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spotify finds something similar to the sound of the pl...

Casual Listener

Hello. I use the app for Iphone and it's been happening for a while now. Everytime I listen to a playlist I created, after some songs, it starts to play a music that it's NOT on my playlist, like Spo...

guitarman344

Casual Listener

1342 Views

4 replies

0 likes

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Upgrade auf Premium klappt nicht

Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchgeführt wurde. Wo ist das Problem??

Newbie

Ich versuche nun schon mehrfach mein Free Abo auf den Premiumststus zu bringen, nachdem ich mich aber bei Paypal angemeldet habe werde ich zur updateseite zurück geroutet ohne das das Upgrade durchge...

Linamingl

Newbie

626 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium on my iphone won't play anything when my headphones are plugged in.??

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

Regular

Spotify won't play anything when I plug my headphones in. It just stopped working out of the blue. Why?

nancboo

Newbie

15856 Views

38 replies

1 likes

  • 15856 Views
  • 38 replies
  • 1 likes

Spotify stops playing randomly

Is anyone else having an issue where Spotify will randomly pause when in another app?

Casual Listener

Is anyone else having an issue where Spotify will randomly pause when in another app? 

NemesisDefiance

Newbie

1067 Views

2 replies

0 likes

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  • 2 replies
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playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

Newbie

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...

336 Views

0 replies

0 likes

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Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

Newbie

Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...

Jack

Roadie

764 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify won't stream over Cellular...

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars I have - and will only play what I've downloaded. WHAT ...

Casual Listener

I'm on an iPhone 7 Plus, Spotify premium....yet eve with Cellular enabled, Spotify will not stream over cellular. Getting into my car, it automatically says I'm Offline - no matter how many bars...

Jack

Roadie

4867 Views

1 replies

0 likes

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  • 1 replies
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Tried to delete Spotify, can't reinstall

Hi,I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an option to install, just 'open', when I click this it crashe...

Newbie

Hi, I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an opti...

Postmuz

Regular

620 Views

1 replies

0 likes

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  • 1 replies
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I recently updated my Spotify app and I can no longer find the queue list? I use an iPhone.

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it.

Newbie

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it. 

344 Views

0 replies

0 likes

  • 344 Views
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Specific songs not available

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a brilliant album and several of the songs missing are c...

Newbie

I listen to The Game occasionally, having downloaded Blood Moon Year Of The Wolf several years ago, I went to listen to it again the other day only to find half of the album is missing. This is a bri...

ValKony

Newbie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes