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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240965 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123361 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2882 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307119 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131703 Views

19 replies

38 likes

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Solved!! Won't connect to internet/iPhone - Error

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc. I can play all of my music from my playlist, but I cannot access the "home" menu or the ...

Visitor

I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.  I can play all of my music fro...

user-removed

Not applicable

10754 Views

4 replies

0 likes

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2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

Newbie

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...

Luke

Community Legend

927 Views

1 replies

0 likes

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I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

Newbie

  You guys have took my money without my consent can i please get my pay back?

374 Views

0 replies

0 likes

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music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

Casual Listener

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...

481 Views

0 replies

0 likes

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Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

Newbie

Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...

Bethany_Dawn

Community Legend

424 Views

1 replies

0 likes

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Superuser Contribution Can'tadd songs to new playlist

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error: COULD NOT LOAD PLAYLIST.The playlist is currently unavailable. Please try again later. Doesn't matter what song I try to add, nothing is added to the playlist.

Newbie

Trying to create a new playlist on iOS, but when I go to add the 2nd song, I get an error:   COULD NOT LOAD PLAYLIST. The playlist is currently unavailable. Please try again later.   D...

Jack

Roadie

390 Views

1 replies

0 likes

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  • 1 replies
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Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

Newbie

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...

499 Views

0 replies

0 likes

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Playlist skipping songs

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five songs.

Newbie

Hey there, I have Spotify premium, and am trying to play a downloaded playlist. I have it non-shuffle and repeat all. When it gets to the end and repeats the playlist, it doesn't play the first five ...

470 Views

0 replies

0 likes

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Spotify stops playing after a few seconds

I use the same account for my iphone and my ipod (premium) I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop, after this I am unable to play anything else. I can connect...

Casual Listener

I use the same account for my iphone and my ipod (premium)   I had no previous problems until a few weeks ago when on my ipod, I will play a track and it will play around 15 seconds then stop,...

ThePeaceLounge

Gig Goer

9057 Views

5 replies

0 likes

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Illegible playlists on iPhone.

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installed the app but it's made no difference. If this prob...

Newbie

My Spotify playlists are illegible. The songs seem to be printed on top of eachother. They are fine on my macbook so the problem is only occurring on my iphone. I have restarted my phone, re-installe...

408 Views

0 replies

0 likes

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Solved!! Why isn't my album art loading on Mac?

Why isn't spotify's custom 4 square album art loading. It's just a black picture of music notes. When I open the playlist on my phone, the 4 square album art is there but, when I open it on my Macbook Air, it's the boring music notes. How do I fix th...

Casual Listener

Why isn't spotify's custom 4 square album art loading.  It's just a black picture of music notes.  When I open the playlist on my phone, the 4 square album art is there but, when I open it ...

tsakeeper109

Newbie

1500 Views

3 replies

0 likes

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Slow downloads

Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?

Newbie

Downloads taking forever to download, nothing to do with internet speed! How can this be fixed?

588 Views

0 replies

0 likes

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Solved!! Music stops when calls, videos, audio files...

Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it again to listen again. How can I fix it? Thank you

Casual Listener

Hello, I use Spotify on my iPhone and when I’m listening to music and I get a call or I watch a video or something, the music stops and then doesn’t restart. And I have to close the app and open it a...

santimvn

Casual Listener

922 Views

2 replies

1 likes

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Solved!!Superuser Contribution Order songs on a playlist

I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have to scroll all the way down to the last song. I KNO...

Casual Listener

I have a playlist with a lot of songs and I would like to have the last songs added at the top of the playlist. Is there any way to do that? Because everytime I want to listen the newest songs I have...

Jack

Roadie

1076 Views

3 replies

0 likes

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Playlist Photos are what I want on laptop but not on mac

I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me. thanks

Newbie

I set the ideal playlist photos on my mac computers and a lot of them sync on my phone but some don't. May you please help, it really bugs me.   thanks

315 Views

0 replies

0 likes

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Spotify familiar compatible con iphone

Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcion general sin el anuncio y no puede continuar y por tanto le ...

Newbie

Hemos contratado spotify familia con y al invitar a un miembro que tiene un iphone cuando pincha en aceptar invitacion no se le despliega la pagina le sale solo el desplegable de descripcio...

346 Views

0 replies

0 likes

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Apple Watch App

Hey Rorey, I was wondering about maybe an apple watch app coming out soon... Christmas is coming up and I love spotify. I couldn't bare leaving it for apple music after 3 years of awesome streaming. Will the community ever get an update on this topic...

Visitor

Hey Rorey, I was wondering about maybe an apple watch app coming out soon... Christmas is coming up and I love spotify. I couldn't bare leaving it for apple music after 3 years of awesome streaming. ...

osornios

Spotify Star

687 Views

1 replies

0 likes

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  • 1 replies
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No album display in artist/song page.

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...

Casual Listener

My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a ...

No0p

Casual Listener

940 Views

3 replies

2 likes

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Font on iPhone iPhone and iPad a mess

How do I get the font graphics to look normal on my iPhone and iPad. Music is wrapped over itself. Some font is big and Some small. Am I the only one with this problem ? Ugh. Help pls.

Newbie

How do I get the font graphics to look normal on my iPhone and iPad. Music is wrapped over itself. Some font is big and Some small. Am I the only one with this problem ? Ugh. Help pls. 

352 Views

0 replies

0 likes

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