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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45638 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112436 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2066 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303300 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129139 Views

19 replies

38 likes

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Playlist won’t play shuffle

I have made a playlist with 2 artists about 200 odd songs but when I shuffle them it always plays one artist first then the second artist once all first artist songs are done. I want to play all songs mixed up. Can anyone shed some light?

Newbie

I have made a playlist with 2 artists about 200 odd songs but when I shuffle them it always plays one artist first then the second artist once all first artist songs are done. I want to play all song...

372 Views

0 replies

0 likes

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Error 404

I am unable to log onto my spotify premium on my iphone. Works fine on my computer but will not open on my phone. My facebook is not linked either.

Newbie

I am unable to log onto my spotify premium on my iphone. Works fine on my computer but will not open on my phone. My facebook is not linked either.

summa6666

Newbie

499 Views

1 replies

0 likes

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iOS 11 upgrade and twitter share

Hi, After iOS11 upgrade twitter sharing popup has no button to share. Any information about that?

Casual Listener

Hi, After iOS11 upgrade twitter sharing popup has no button to share.  Any information about that?

steavenrojas

Casual Listener

3247 Views

3 replies

0 likes

twitter
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Premium isn't working

Just applied for spotify premium but am still registered as free? frustrating...

Newbie

Just applied for spotify premium but am still registered as free? frustrating...

322 Views

0 replies

0 likes

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Solved!! Hi, can two people listen to the same account at the same time in different devices?

I'm trying to listen to my account but I can see that my friend is currently using it. Can I use my account while he is as well?

Casual Listener

I'm trying to listen to my account but I can see that my friend is currently using it. Can I use my account while he is as well?

Ella79

Newbie

107862 Views

9 replies

3 likes

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iPhone and (old) Chrysler uConnect

I have an older (2007) Jeep with a decent Boston sound system with the uConnect bluetooth system that predates all the smart apps and fun stuff ... it may even predate Spotify! The bluetooth connects to my iPhone and works for phone calls and Google ...

Casual Listener

I have an older (2007) Jeep with a decent Boston sound system with the uConnect bluetooth system that predates all the smart apps and fun stuff ... it may even predate Spotify!  The bluetooth co...

shiftynj

Casual Listener

2487 Views

4 replies

0 likes

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Cant get Spotify on my iPhone in Vietnam

Hi guys.I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway?On the screen there is Chinese AppStore, but it’s the same story with Vietnamese AppStore. thanks

Newbie

Hi guys. I can’t get Spotify on my iPhone in Vietnam because it’s unavailable in AppStore. Is there any way to download it anyway? On the screen there is Chinese AppStore, but it’s the same story w...

566 Views

0 replies

0 likes

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Local files will not sync !!

My local files will not sync with spotify and its really annoying. I have tried everything i could find twice and still nothing. I even asked spotify for help but they dont even seem to help. Any solution is welcomed. This has been going on for a whi...

Casual Listener

My local files will not sync with spotify and its really annoying.  I have tried everything i could find twice and still nothing.  I even asked spotify for help but they dont even seem to h...

394 Views

0 replies

0 likes

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Family account problem

Hey guys. I overlooked that spotify need a verification from the residential adress for the family account one week ago. Now I can‘t verify my account and can‘t use the premium acc. I need a spotify support member. But there is no mail adresse or ano...

Newbie

Hey guys.   I overlooked that spotify need a verification from the residential adress for the family account one week ago.   Now I can‘t verify my account and can‘t use the premium acc....

411 Views

0 replies

0 likes

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IOS 11.02 - Bluetooth streaming - Apple Music shuts down spotify.

Hi there. Iphone 7 user here. After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is in my apple music lib. EVERY TIME. Shuting down the unit do...

Regular

Hi there. Iphone 7 user here.  After update to IOS 11.02, every time I connect to bluetooth headset or my car the built in apple music apps stops spotify and starts playing the tunes thats is i...

AerisHime

Newbie

7125 Views

7 replies

6 likes

11.02
bluetooth
Car
headphones
iOS
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Hidden Ads on Premium

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8.4.28.1104, my phone is on the latest iOS which is 11.1.2...

Regular

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? I’m currently using version 8....

KDtheman

Regular

631 Views

1 replies

0 likes

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Superuser Contribution Why is the playlist order on my computer different than the one on my iPhone?

For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the app on my phone and reinstalled it, but it did not so...

Casual Listener

For a while, I've been having this issue where my iPhone playlist order on my computer is different than my playlist order on my iPhone. They are both sorted under "Artist." I have uninstalled the ap...

kjbman

Newbie

3331 Views

7 replies

0 likes

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Downloading Songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

Casual Listener

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...

428 Views

0 replies

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Solved!! Year in Review

Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly each year. Also, the end of the year playlists are ...

Casual Listener

Will we be getting a personalized "Year in Review" this year? Complete with our Top 5 Artists, most listened to per season, playlist of 100 most played songs, etc. The info included changes slightly ...

pdoick

Casual Listener

150327 Views

38 replies

21 likes

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No Lyrics no behind the lyrics or anything like that on my iphone (NOT SOLVED!!!!)

I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" option. I am currently in my premium trial, but I have paid ...

Casual Listener

I have searched for a while for a solution with my question. I followed advice like reinstalling the app, but my playback setting just doesn't have a section like "enable behind the lyrics" opti...

kazhyz

Casual Listener

1269 Views

4 replies

0 likes

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Copy of playlist

Hello! I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t want to copy one by one.

Newbie

Hello!   I want to copy all songs of my “Discover weekly” playlist into another playlist or select several songs from there and copy those into another playlist. How to arrange it? I don’t wan...

381 Views

0 replies

0 likes

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Library - Frustrated

Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2. Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding the artist to my "artist" list. I want to be able to like an...

Casual Listener

Ok, details - I am running Spotify version 8.4.28.1104 on m yiPhone 6s. My ios version is 11.1.2.   Here is my question - I want to be able to save a song WITHOUT Spotify automatically adding ...

user-removed

Not applicable

512 Views

1 replies

0 likes

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Save a song without it showing as a saved Album

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library. What I find when going to the album section in my library are the albums of all of the individual songs I decided to save in the '...

Casual Listener

When I save an album, I want to be able to find and play that entire album when going to the albums list in my library.  What I find when going to the album section in my library are the albums ...

user-removed

Not applicable

539 Views

1 replies

0 likes

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My songs won’t download offline

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help!

Casual Listener

I have tried and tried again, deleted the app twice but no matter what my songs just won’t download! Help! 

CeliaA

Casual Listener

1098 Views

6 replies

0 likes

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Failure on IOS Devices today

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish signing in it throws me back to home screen. iPad Mini IOS 11.2, 5S on 1...

Newbie

Is there a problem today? Both my iPad Mini and iPhone 5s which worked yesterday don’t work today. App opens then closes itself. I’ve reinstalled but to no avail.....as I finish  signing in it t...

449 Views

0 replies

0 likes

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