Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music randomly pausing!

Solved!

Music randomly pausing!

So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes it will immediatley pause right after, or wait a few minutes and re-pause. It's not a terrible issue but it gets very annoying when im away from my phone or doing something where I cannot exactly hit play easily (such as showering). This also isn't a once and a while issue, it's very inconsistent and not-predictible. At first I thought it was just my wifi connection at my house, then I found it happening outside my house. It even happened twice while typing this! I can't find any other posts with an issue similar to mine. I'm using an iPhone X and the latest spotify version, aswell as the Beta versions of iOS 11.2 except this happened in the older spotify version aswell as the stable iOS 11.1 version, so I don't feel like it's the iOS, but rather an underlaying spotify issue possibly? Any possible solutions would be much appreciated because this annoys me in such a tiny way, its so large! Thank you.

Reply

Accepted Solutions
Marked as solution

For anyone else experiencing this, it is most likely snapchat! I only see this issue when my phone locked, so to solve it I disabled lock screen notifications. It's not the ideal solution to a problem that shouldn't exist in the first place but this fixed it, in exchange for not seeing lock screen notifications.

View solution in original post

1 Reply
Marked as solution

For anyone else experiencing this, it is most likely snapchat! I only see this issue when my phone locked, so to solve it I disabled lock screen notifications. It's not the ideal solution to a problem that shouldn't exist in the first place but this fixed it, in exchange for not seeing lock screen notifications.

Suggested posts