Can't download the music for offline use

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Re: Can't download the music for offline use

Roadie

Hey @Lunnacd

 

The problem you are having could be the result of a couple of factors:

1. You have a duplicate offline device on your account.

2. You have reached the 3,333 offline tracks limit per device.

3. You dont have enough storage space.

 

If I could first of all provide you with a summary of how to sync tracks to your desktop:

1. Check if you have a duplicate device here.

2. If you can see two or three devices, I suggest that you disconnect all of them. It will mean you'll need to re-sync any tracks you had set to offline mode.

2. Make sure you haven't reached the 3,333 tracks limit per device.

3. Make sure you have enough free storage space on your computer.

3. Go to the playlist/s you want to save for offline use.

4. Switch on the Available Offline tab.

5. Your playlist should begin syncing.

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Re: Can't download the music for offline use

Newbie

in mac i cant save my music at all because there're no available offline buttom in it 

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Re: Can't download the music for offline use

Newbie
same there isnt any avaliable offline button in the Songs
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Re: Can't download the music for offline use

Newbie

Yep,that worked for me, I had more than one offline devices,  thanks!

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Re: Can't download the music for offline use

Casual Listener

For those who still can't find any solutions wherein songs from albums fail to be saved and downloaded for offline listening (like me earlier), I just logged out my account from the app, then re-login. My next attempt in downloading songs from albums already worked.

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Re: Can't download the music for offline use

Casual Listener
It's doesn't work
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Re: Can't download the music for offline use

Casual Listener
They said I don't have any offline devices
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Re: Can't download the music for offline use

Newbie
sir darn still can't download my 214 songs..i got more than 300songs but this darn 214 songs cant download..huhuhu pls help us
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Re: Can't download the music for offline use

Newbie
Same situation hereeee! :((

What I don't understand is that I already turned on the download using data in my settings in which the screenshot below shows, but it didn't work. I can't download the songs. Can somebody please help me? :((
Screenshot_2017-04-19-00-19-48-20.png
Screenshot_2017-04-19-00-19-35-05.png
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Re: Can't download the music for offline use

Casual Listener

It wont let me and im on the computer 

IT DELETED ALL MY SONGS i had over 800

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