Can't select songs. Can only shuffle play. Please help

[Ryandedom]

Hi. I'm a relatively new user and I have just downloaded thee spotify app on my iPhone. A few of my friends are regular users and they are able to search for and play specific songs. However when I try to do the same I can only shuffle play the album or playlist that the song is in. It's very frustrating. If anyone could shed some light on the situation I would be very grateful.
Regards
Ryan.

[Peter__]

You can not disable the Shuffle mode on Spotify free on mobile devices - on demand playback is a Premium feature. Are they also using phones? This restriction does not apply on tablet devices (7 inches +).

Full details of the subscription tiers are here:
http://community.spotify.com/t5/Newcomers-and-Contribution/Subscription-Comparison-Chart/td-p/666916

[Hajra802]

Same exact thing is happening to me. When I first got spotify not so long ago I couldn't play the song I wanted to select. The next day I was able to choose the songs I want and that was last week. I tried listening to a song today and it wouldn't let me select it. I don't knje what's going on with spoify but is very frustrating

[Qubesta]

Hi There

The reason for that is you will have enabled your one week trial of premium, which means that you can select any song you like, any time, on demand. However, now that your trial has expired, you can not select any song you like, and only shuffle play. If you upgrade to premium service, you will be able to select any song. Also, on the desktop and tablet verstion (7"+ in screen size) even on free you are able to select any song on demand

Hope this helps

- Qubesta 

[Camofy]

Hi there. I am enjoying my free premium trial but cant seem to play analbum through from start to finish? Can pick the first song but after that its all back to shuffle?

[MattSuda]

@Camofy 

Try logging out of the app and then log back in. It seems like it didn't activate yet.

[MattSuda]

@Camofy 

Also, open up the now playing screen and make sure shuffle is not turned on.

[MatthewLowsky]

Thank you so much! I can't believe that I didn't think of something so simple; you, sir, are a life-saver.

[MattSuda]

You're welcome 

[Camofy]

Thanks man. Just worked that out earlier this week. Duh. Cheers though

[kirk2]

Ok -- that works, so it's better than nothing.

But I work in software.  That's what's called a workaround.  It 'works around' a broken feature.  Having to begin every play in shuffle mode and then navigate to disable shuffle is ridiculous.  Ok, maybe not ridiculous -- just broken.

[Cy83rDr4g0n]

Hey there, but I had an iPad for approximately 2 years and had spotify on it, but never had or paid for premium, always had a free account, and I was able to select and play music on demand and it would only tell me that I needed premium to listen to music offline. Which was fair enough, but now I have an android phone and I'm still a free user as I've always been, but now I can't select which song I wanna listen to on demand as I could on my iPad. I could only shuffle play and wait until it gets to the song I wanna listen to without using all my skips. So, I'm having the same problem and I don't think you have to be a premium user as I have never been one and was still able to select songs on demand.

[MattSuda]

@Cy83rDr4g0n 

Spotify Free works differently on tablets than on mobile phones.

For the iPad, yes you can select songs on demand.

On mobile, you cannot select songs on demand. You have to use the shuffle mode. This is because of the agreements with the record labels and such.

[iishavana]

I'm having the same problem

[Vasiji]

Yea, I'm pretty mad considering I've only had free service, and I always could select songs, make playlists and favorite songs, I would still get the ads in between songs, and couldn't download anything, but since today, I can only play on shuffle when that was never a restriction. So now they're taking even MORE away from us and making it presumably. This is ridiculous. I've never had to do shuffle only and I've had this spotify for over a year.

[Vasiji]

I'm on a kindle and can't select at will. Or do anything but shuffle. This is b.s..

[kirk2]

I never figured out how to just play -- but once it starts to play -- in shuffle mode -- you can go to the 'play' screen -- or whatever they call it -- and disable shuffle mode.

YMMV !

[thatradgamer]

im on tablet and im a free user  and i never had to shuffle to lisen to songs then just to day is changed and now i cant pick my song help (on kindle fire)

[iam_mattrock]

I'm a Spotify Premium user. I only signed up for Premium as I'm making the switch from Rdio (RIP) and want to give some solid test runs.

Very frustrated that it seems my only option on my iPhone is "Shuffle Play". I literallly have to play, select the song, and manually turn off shuffle. EVERY TIME.

Normally this wouldn't be an issue (I'm not generally a playlist guy) but this is a big red flag for me...

I've logged out and back in, the problem persists. Anyone? How do I make this a PLAY button...?

---

@Ryandedom wrote:
Hi. I'm a relatively new user and I have just downloaded thee spotify app on my iPhone. A few of my friends are regular users and they are able to search for and play specific songs. However when I try to do the same I can only shuffle play the album or playlist that the song is in. It's very frustrating. If anyone could shed some light on the situation I would be very grateful.
Regards
Ryan.

---

[iam_mattrock]

Not so... I'm a Spotify Premium user and am also plagued by the "Shuffle Play" only option on my iPhone.

I literallly have to play, select the song, and manually turn off shuffle. EVERY TIME. Very frustrating...

---

@Qubesta wrote:

Hi There

The reason for that is you will have enabled your one week trial of premium, which means that you can select any song you like, any time, on demand. However, now that your trial has expired, you can not select any song you like, and only shuffle play. If you upgrade to premium service, you will be able to select any song. Also, on the desktop and tablet verstion (7"+ in screen size) even on free you are able to select any song on demand

Hope this helps

- Qubesta 

---