Crash on iOS 8 - still!!!!

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Crash on iOS 8 - still!!!!

GryFy
Casual Listener

Spotify on my iPhone 5S still crashes on startup!!
I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) 

I've tried to uninstall and reinstall Spotify on my phone.

I have a premium account, and haven't been able to use it since iOS 8 came - extremely frustrating.

Hope to get help soon!!!! Miss my music 🙂

 

Brg

Gry

 

 

7 ACCEPTED SOLUTIONS
Solution!

Merik
Community Legend

Hey there @GryFy, welcome to the community!

 

Some users have had success using the following steps (it's a little different then uninstalling and reinstalling:

1. Uninstall Spotify

2. Hold down home and power button until Apple logo appears

2. Reinstall Spotify

 

Let me know if that works for you! 🙂 

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

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Solution!

Skippy79
Regular

Problem solved you guys! Works perfectly now!!!  @meredith no need to change my password. 

Try this : Go into setting-General-Language&Region. Make sure it says Sweden ( or whatever your region is) . If it's already on Sweden, move it to a different country and then change it back to your country.
 
However if this does not work (it should), try doing a clean reinstall of the app. ( my was set on usa, changed it, reinstalled an now, voilà!!

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Solution!

GryFy
Casual Listener
It worked!!! Had to restart, but now everything works perfectly!
Thank you 🙂

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Solution!

J03LB4U
Regular
Go to settings > General > select Language & Region... Now if your correct region is already selected choose a diferent one and change it back to your location. Doing this fix my Spotify

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Solution!

meahtenoha
Spotify
Spotify

Hey everyone! If you're still having issues with crashes after installing the lastest iOS release (1.9.0) please let us know here. 

 

Thanks everyone for your patience while this was investigated! 

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Solution!

cyberfatty
Casual Listener

In the latest Spotify update 2.8, they implimented some jailbreak detection. So any JB devices will not work. The fix... install a Tweek package or an app like Flex from cydia and add patches for any app that will bypass the jailbreak detection. Tada it works!!!!

 

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Solution!

fishon77
Casual Listener

I thought it very odd but for some reason this worked for me.  I did this and it finally excepted my user name and password. Before it was saying I alrerady had an account under this username when I just tried to log in.  It was like catch 22. 

Try this : Go into setting-General-Language&Region. Make sure it says Sweden ( or whatever your region is) . If it's already on Sweden, move it to a different country and then change it back to your country.

 

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107 Replies

McOwners
Casual Listener
After trying everything listed here aside from wiping my device, I still had issues but just resolved it.

MY solution: IN SAFE MODE, delete then reinstall Spotify.

Issue: Started out being forced to log in after each launch of Spotify if not currently running in background. Got tired of that after a week, so I reinstalled. I reinstalled and tested it out by closing from background and launching it, only to find that it crashes within 2 seconds of launch. I could only get 1 successful launch out of each reinstall. I tried everything listed here; region change, xcon deleted, cleaned caches, I even reverted to previous versions of Spotify and still crashes. So I booted into safemode, launched Spotify and it still crashed. While in safemode, I deleted Spotify, reinstalled it, logged in, killed it and relaunched; BAM! No crash!! Exited safemode and launched Spotify/killed it and relaunched and everything works:)

Pads100
Newbie

Have been using free version of Spotify on my iPhone 5S with no problem ...until last week when I was then asked to log in on launch. Tried to do so but keep getting failed / incorrect etc etc. Have checked log in details - correct. Have tried 'forgotten password' routine but box to enter username email is dead so cannot do so. When I launched Spotify on my iPad (also IOS9.3.2) last eek = no problem; however, on trying this evening exactly the same problem now occurs. My daughter's iPhone 5S, with same software version, on my same home network sitting next to me launches fine with no requirement to sign in or anything!!!

 

2 problems then:

 

Firstly, why is this access suddenly changed?

Secondly, why is the username box dead thus preventing any log in or retrieval of password?

 

...and why should it work on another iPhone with same software version but not on mine.

 

Ty
Casual Listener

Hi guys. I have an iPhone 4S updated with IOS8. My app was crashing all the time so i've deleted it and tried to re install right away.

1: the download dosn't complete

2: i get a grey symbol of an app, that has been saying "loading" for the past 10 days

3: i've turned my iPhone on and off a gazilion times by now and still it doens't complete

4: the app will not be deleted form my work area! i press the x, choose "delete" but the little bugger doesn't desappear

5: when syncing plugged to the computer, the spotify app doens't show on the app list. but it is still showing on my iPhone!

HELP!

 

app spotify.jpg

trishall
Casual Listener

i have the latest spotify update on my iphone 6, every time i try to search an artist it crashes! anyone got any advice? thanks in advance

WeiJian
Casual Listener
This is clearly something to do with JB detection. My iphone 5 has a 8.1.2 TaiG jailbreak. The spotify crashes everytime I launch it but works perfectly fine in safe mode.

Calibrae
Roadie

Yes, I agree with you mate.

If you can access a mac, you may try Pangu jailbreak instead of TaiG. and now I 've just given them a hint to screw my spotify as well.

 

If by any chance, a Spotify official stumbles upon this post (which I find highly doubtful) please inform your hierarchy that killing Spotify on jailbreak iDevices will NOT help your global revenue. The jailbreak community is so much tighter than anything you'll achieve with a music streaming service.

How could you not just love the logic of killing millions jailbroken clients because of a few thousands using it to bypass the monthly fee. This is something you should solve SERVER SIDE. So maybe instead of hiring engineers to monetize - who, if you ask me, are astrologers reading data instead of tarot cards - maybe you should hire back end engineers skilled in protecting your HO SO PRECIOUS advertisment system.

Superman1
Newbie
Hi, i just update to spotify 2.8.0 and it crashes every time i try to log in, I can't past the log in step before it crashes. I'm runing ios 8.1 on an iPhone 6 plus.
Please help!
Solution!

cyberfatty
Casual Listener

In the latest Spotify update 2.8, they implimented some jailbreak detection. So any JB devices will not work. The fix... install a Tweek package or an app like Flex from cydia and add patches for any app that will bypass the jailbreak detection. Tada it works!!!!

 

View solution in original post

gerardom_m
Newbie

I have JB and have had since years and just yesterday my Spotify started to crash. I uninstalled some cydia packages and is started working again. No flex, no nothing.

Calibrae
Roadie

There is no better place to discuss about how to make your paid for software work on your paid for phone. Remember Jailbreaking is not illegal. And should not bother software editors. It's your own choice to get the best hardware with a slightly less privacy invasive software.

Why should there be a problem with JB while rooting an android phone is easy as pie and does not break anything? Apple is way overconfident with its IAP and licensing systems. 

 

And if they ever kill Spotify on JB phones, that just proves their developpers suck. There's so much you can do on your own phone, and server side authentification and stream processing should be enough to insure Spotify suits that their income's safe. Plus, considering EU laws about privacy, jailbreaking should be mandatory, or apple products should simply be banned from EU markets. Let's just conclude that the US are not the only "democracy" (rofl) hijacked by lobbies.

 

Anyway, I can tell you that Spotify 2.8 with the Pangu untethered JB on ios 8.1.2 (iphone 6 at least) does work. It's running flawlessly right now. While I can confirm it works, just don't use the JB to get premium without paying anything. Spotify is still the best way for you to listen to music while providing artist with a due remuneration. At least, if most of your taste does not include mainstream **bleep** produced by billionaires - in that case I would recommend hijacking the premium service :)-

 

Ok so, it does work, but you still have to bare with the retarded playlists for the masses being pushed on every launch, and to have to click half a dozen time to reach YOUR MUSIC, which should be the only part you've any interest in. But that 's another story :)-

jrdelaney
Regular

Okay, I have a JB iphone6 on 8.1.2 that used TaiG. When this update hit, I cannot play my PAID FOR premium subscription of Spotify. It just does the whole crashing thing.

 

I have xCon for DirecTV (since they're idiots about the jailbreak thing even though I pay for it too).

 

This needs to be fixed immediately for PAID FOR premium subscribers. I don't waste my hard-earned money to have it blocked because I choose to use my phone the way I want it to be used for. I don't have a single "free" paid-for app as I fully support developers and everything else these days. I just prefer my phone my way.


 

Jordi
Community Legend

@jrdelaney 

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.

 

Note that jailbreaks may reduce the stability of iOS and affect installed apps. 


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Calibrae
Roadie
BS SPOTTED.
Jailbreak DO NOT make your phone unstable. Bad jailbreak tweaks do. JB just returns the ownership of your phone back to you.
Anyone with half a mind should JB their iphones as soon as they get them. I sure as hell do not fancy knowing Apple can track everything about me from my phone, whatever the EULA contains. Heartbleed proved all EULA wrong.
For these companies, you're just a data **bleep**ting bacteria.

@jrdelaney Well, you find yourself in a tight spot. DirectV or Spotify, you'll have to choose. Or, you could just cancel your spotify subscription and check what the competition has to offer. Or, maybe you could find another "anti JB detection" tweak that works with DirectV and does not **bleep** up Spotify.
A simple google query with directV jailbreak iphone returned quite a few solutions mate. Good luck.

jrdelaney
Regular

I deleted xCon and Spotify still didn't work. Thanks for the ideas though!

 

JB is completely stable. I ran the iphone in safemode and it still wouldn't work. So it's 100% Spotify that is the issue.

Calibrae
Roadie

Once you got xCon out, try wiping Spotify off the phone and reinstall. That's what I had to do to make it work. 

the fact that it does not run in safe mode is a bit worrying indeed. Still, trust me, I had these issues for a day, and I maybe deleted/reinstalled Spotify a couple dozen times.

jrdelaney
Regular

Tried the wiping off xCon and then uninstalling Spotify. Used iCleaner Pro to wipe all caches and temp files. Restarted phone. Waited 30 minutes. Installed Spotify back on, and same thing. @$#%$TK!! About time to just go to Beats Music...

Amstaff
Regular
Oke, this is an age problem I think.
Or its because i am dutch.
If you over 40 years, then TWEEK package/ FLEX/ADD PATCHES etc...

please, i want to try it, but do your best to explain it to me like I am 6 years old.

(bam! New badge there Calibrae! Retard badge is mine! )

cyberfatty
Casual Listener
First off, I'm not sure this forum is the best place to be talking about hacking their app, your device must be jailbroken. Go to cydia and install flex 2. Next find the app you want to patch, download and apply the patch. Simple as that.

Amstaff
Regular

Which message has Spotify written in red:

We're aware that some of our Premium customers may currently be receiving the Free service instead of Premium. We're very sorry about this and are working hard to solve this as quickly as possible.

 

Perhaps you can change this into:

We're aware that some of our Premium customers have paid for this service. And we have made a great update so your paid product will crash when you start up Spotify on your iPhone. We do not test this on several devices. We also do not think about to put the previous version in the App Store. Because we are busy to fix this update. Untill we have fixed the problem, you will not be able to use Spotify. Thanks for your money. We are doing everything we can, except giving you a simple solution to install the old version and use this version until we have solved the problems with the update.  

 

Really, crash after crash. Just be honoust and dont put lies on the page. Its crashing and there is no such thing as free service for everybody who have a premium account.

 

Greetzzzz

Holland

Amstaff
Regular

Hai,

 

any news about the leak in your boat?

No answer is keep people filling in what you all are doing out there.

 

My gues:

You are looking for the reason why your boat is sinking, in stead of fixing the leak.

After fixing, then look for that reason.

 

So, please put back the old version and then do all you want to fix the update.

 

Reboot, uninstall spotify, cleaner iOS, installed spotify, logged in and crash, reboot-->crash.

 

I sure would appreciate an answer. That is the least spotify can do?

 

 

 

 

 

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