Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Paid for premium but not getting the premium features

Paid for premium but not getting the premium features

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffle mode and sometimes only one song will play then I have to manually start the next song which is a pain since I listen to music while mowing at work, I have logged out and back in multiple times, closed out the app and restarted the app, and shut down my phone and restarted it multiple times, it's like I paid for premium but it's still only working on the free subscription
Reply
1 Reply

Ich had The same Problem. Delete and reinstall The App. It works

Suggested posts