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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37120 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102615 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299128 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125823 Views

19 replies

38 likes

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Option to toggle Recently Played as Shown/Hidden on the Your Music screen.

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of people find it useful so if there was simply an option ...

Casual Listener

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of p...

407 Views

0 replies

0 likes

iOS
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Saving songs

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

Newbie

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

329 Views

0 replies

0 likes

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Superuser Contribution Serious Data Usage

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work. This has been my routine for years now with Spotify with no issues. Yesterday, Spotify s...

Casual Listener

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work.   This has been my routine for...

Jack

Roadie

546 Views

1 replies

0 likes

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  • 1 replies
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Premiumupgrade does not work

Hi, i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without success. So far so good. After I entered my new credit card in...

Casual Listener

Hi,   i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without su...

Hh-city

Casual Listener

673 Views

2 replies

0 likes

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  • 2 replies
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[Apple Carplay][Playlists] Fix CarPlay Support

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good. Key Problems1) Cannot paginate through my music from the car screen. Only shows the first "page" worth of data, have to keep going to the mobile device to na...

Newbie

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good.   Key Problems 1) Cannot paginate through my music from the car screen. Only shows the first "page...

mastermoog

Casual Listener

4214 Views

11 replies

13 likes

Apple CarPlay
Playlists
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Local files won't play (again)

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but... Now I've bought a new phone, restored from my backup and installed iOS 11 and the previous problem is happening b...

Newbie

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but...   Now I've bought a new phone, restored from my backup ...

383 Views

0 replies

0 likes

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Can't Update App - GEO Restrictions

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version.This is because you have limited it to certain locations! This is very annoying and now I cannot update m...

Casual Listener

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version. This is because you have limited it to certain l...

Maxim

Spotify Star

577 Views

1 replies

0 likes

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  • 1 replies
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music info not show my car display..

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data.Device: iPhone SE, Car : Golf MK7Could you please fix that bug?

Newbie

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data. Device: iPhone SE, Car : Golf MK7 Could you please ...

563 Views

0 replies

0 likes

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Unplayable Songs

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change anything on the account and neither did she. All my ot...

Newbie

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change any...

zam_

Regular

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Playback keeps stalling

Playback from iPhone through sonos system with spotify premium keeps stalling. have attached message I get? nobody else is using my account from another device. any ideas?

Newbie

Playback from iPhone through sonos system with spotify premium keeps stalling.   have attached message I get?   nobody else is using my account from another device.   any ideas?

490 Views

0 replies

0 likes

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Controlling iPad volume from iPhone using Spotify Connect

Hi, Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no one has yet to convince me that you can change the volume on an i...

Casual Listener

Hi,   Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no o...

khamsoul

Regular

7076 Views

9 replies

0 likes

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  • 9 replies
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New iOS update won’t let you shuffle or repeat playlists

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Please fix this

Newbie

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Pleas...

589 Views

0 replies

3 likes

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Not logging in

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted and re downloaded spotify, any help? it’s really an...

Newbie

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted ...

328 Views

0 replies

0 likes

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iOS 11 iPhone overheats when using Spotify app

Hi, I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't help. I was wondering if there was an update coming or if there...

Newbie

Hi,   I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't hel...

650 Views

0 replies

1 likes

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"Something Went Wrong" (dis)like broken

Hi,Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some point during the night, and goes back to the song that...

Visitor

Hi, Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some...

sandrambernard

Newbie

10490 Views

26 replies

3 likes

button
Glitch
like and dislike
  • 10490 Views
  • 26 replies
  • 3 likes

Lock screen problems

Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out?

Newbie

Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out? 

397 Views

0 replies

0 likes

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Don't have the radio option on the bottom bar

Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... I can see stations when I'm in my playlist option.....

Newbie

Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... ...

492 Views

0 replies

0 likes

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Updating downloaded music changes

Hi there, i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download new stuff but it's stuck on all the old music I had previously downl...

Newbie

Hi there,    i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download ne...

337 Views

0 replies

0 likes

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iOS App does not show tracks which are not available

I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed this with the Album "Live in Hamburg" by Esbjörn Svens...

Newbie

I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed thi...

354 Views

0 replies

0 likes

  • 354 Views
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