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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242144 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124989 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307734 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132030 Views

19 replies

38 likes

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  • 19 replies
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Playlist interrupted by phone ringing

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck. Thank you!!

Newbie

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck.  Thank you!!

416 Views

0 replies

0 likes

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Spotify on browser only works after one refresh

After entering Spotify i always have to refresh(chrome) the page one time for the music to workThe music player displays a really big time before the refresh and doesn't workEdit: Posted on the wrong category,this is a PC issue :X

Newbie

After entering Spotify i always have to refresh(chrome) the page one time for the music to work The music player displays a really big time before the refresh and doesn't work Edit: Posted on t...

466 Views

0 replies

0 likes

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Spotify keeps telling me that I don't have space for more songs?

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of tracks, but then it ran out of room after not even...

Newbie

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of...

443 Views

0 replies

0 likes

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Solved!! Visualizer error

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have an iPhone 6, spotify 5.5.0, the latest one. Can you...

Casual Listener

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have ...

tomkumaton

Newbie

25018 Views

3 replies

0 likes

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  • 3 replies
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Music playing previous track title of current track title on Infiniti

Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track title of the current song shows the previous song. Th...

Newbie

Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track ti...

473 Views

0 replies

0 likes

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Low Volume Output on iOS recently (Spotify or iOS' fault?)

Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my music – I normally keep my loudest volume at a 12 (sto...

Casual Listener

Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my mus...

stubirds

Newbie

33842 Views

8 replies

2 likes

apple
bug
iOS
low
output
volume
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  • 8 replies
  • 2 likes

Shuffle turns off when connecting iPhone to car

I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to. is this an intended feature or is this a bug? Extremely annoying nonetheless.

Regular

I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to.   is this an intended feature or is this a bug? Ext...

882 Views

0 replies

1 likes

bug
iOS
shuffle
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Spotify Update Bug Missing Songs

Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight” Updated to iOS 11 last week and haven’t had problems with Spotify until today

Newbie

Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight”    Updated to iOS 11 last week and haven’t had problems with Spotify until...

462 Views

0 replies

0 likes

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Offline music not playing correctly

Hi everybody, I have been having issues with getting offline songs to play properly.I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10. Any advice?

Newbie

Hi everybody,    I have been having issues with getting offline songs to play properly. I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10.   Any adv...

413 Views

0 replies

0 likes

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Playlist view fail to load when no Internet connection

I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it simply times out and leaves the playlist empty eve...

Music Fan

I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it...

713 Views

0 replies

0 likes

iOS 10
IOS 11
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Spotify Family with itunes

Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes.What can i do ? how can i change my payment method ? thanks for your time Alvaro Riquelme

Newbie

Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes. What can i do ? how can i change my payment method ?&nbs...

12147312241

Newbie

1689 Views

3 replies

0 likes

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  • 3 replies
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Ios11 update wont let me use spotify?

Hey, since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help!

Newbie

Hey,   since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help! 

Maxim

Spotify Star

623 Views

1 replies

0 likes

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Unable to control Spotify from lock screen

As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up on the control centre, just shows the music app (IOS...

Casual Listener

As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up o...

zCardwellz

Casual Listener

902 Views

1 replies

0 likes

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  • 1 replies
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Spotify on laptop and iphone "recognises" local files but will not show up on iphone

I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the local files do not show up. I separated the four s...

Newbie

I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the...

434 Views

0 replies

0 likes

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help with app store

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

Newbie

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

307 Views

0 replies

0 likes

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Spotify won't work on my iPhone.

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no errors. However whenever I am not on WiFi a song will s...

Newbie

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no erro...

465 Views

0 replies

0 likes

  • 465 Views
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Songs won't sync

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall it, make sure all my local files are on the PC I'm curre...

Newbie

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall ...

392 Views

0 replies

0 likes

  • 392 Views
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Login not working

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never changed the login nor have I ever logged out, my login w...

Newbie

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never chang...

355 Views

0 replies

0 likes

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Playlists

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Que otro método tengo para escuchar todas las cancio...

Newbie

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Q...

349 Views

0 replies

0 likes

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Song won’t play

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?

Casual Listener

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...

428 Views

0 replies

1 likes

  • 428 Views
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  • 1 likes