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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Solved!! Spotify on iPhone won't Scrobble anymore

I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore. The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhone doesn't work. There's no error messages or anything, ju...

Regular

I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore.  The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhon...

Pleasehelp3

Newbie

27075 Views

20 replies

0 likes

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Stopping

Why does it automatically pause every time i hit the play button.Has happened on several occasions. Annoying

Newbie

Why does it automatically pause every time i hit the play button. Has happened on several occasions.   Annoying  

346 Views

0 replies

0 likes

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Premium subscription works on computer but not on iphone

Hi,I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" under account menu in settings. I do not have a facebook a...

Newbie

Hi, I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" ...

331 Views

0 replies

0 likes

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Support in Spotify

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's nothing to do about it ? Second, the songs are only...

Newbie

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's ...

296 Views

0 replies

0 likes

  • 296 Views
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Saved albums are downloading?

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album name but when I open the album up all the songs are th...

Newbie

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album nam...

332 Views

0 replies

0 likes

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How do you get Spotify and Podcasts to show up on the lock screen in the new IOS version?

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?

Roadie

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this? 

638 Views

0 replies

0 likes

Spotify Podcasts Lockscreen
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Autoplay - why is it greyed out on an iPad when listening through another device?

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?

Newbie

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier.  In this mode, the Playback option is greyed out and the autoplay feature doesn't work.  Is there a way around this?

570 Views

0 replies

0 likes

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Superuser Contribution Switching Playlists

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, every time I put something onto that second playlist...

Casual Listener

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, e...

eemanuel

Casual Listener

588 Views

2 replies

0 likes

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iPhone 6 and Bluetooth connection in the car resume problems

Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped.For example, I connect to the bluetooth in the car, play a playlist, ...

Casual Listener

Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped. For example, I c...

iGlev

Casual Listener

824 Views

2 replies

1 likes

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Needs support for iOS 11

So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs.(Disclaimer: I know I’m using a “unstable” version of IOS but there are just wierd)1. My dev...

Newbie

So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs. (Disclaimer: I know I’m using a “unstab...

lokalanimccall

Newbie

1701 Views

1 replies

0 likes

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Solved!! iOS app Order tracks by date added from newest to oldest

Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone?Why would someone want to scroll ALL the way down to listen to a song that just added??

Casual Listener

Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone? Why would someone want to scroll ALL the way down to listen to ...

bongogottabone

Newbie

4037 Views

7 replies

2 likes

Mac
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iOS 11 issue when sharing

When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify goes unresponsive until I close the app completely b...

Newbie

When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify g...

hah1219

Casual Listener

597 Views

1 replies

0 likes

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Superuser Contribution Can't turn off Download

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office". I then have the option to either Cancel or Remove. I a...

Newbie

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office".&nbs...

Jack

Roadie

771 Views

1 replies

0 likes

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Solved!!Superuser Contribution Accidentally Deleted A Song

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted? Thank you!

Newbie

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted?   Thank you!

Jack

Roadie

1186 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution won't accept my credit card info

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and that my card is having a bad day. I already used it...

Newbie

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and ...

Jack

Roadie

639 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Deleting albums

Hi i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albums I'm still told I cannot download unless I delete more. Ad...

Newbie

Hi   i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albu...

Jack

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
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Cant log in

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

Newbie

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

335 Views

0 replies

0 likes

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switched iphones spotifyaccount is gone

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Visitor

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Maxim

Spotify Star

544 Views

1 replies

0 likes

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Feedback about the playlists (release, discover and daily)

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release, discover and daily) more often than not there's so many...

Regular

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release,...

345 Views

0 replies

0 likes

  • 345 Views
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Spotify won't connect to wifi on iphone

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access to internet but spotify won't go online on wifi. It works with cellular data though. I tried to restart the phone, log out and de...

Casual Listener

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access  to internet but spotify won't go online on wifi. It works with cellular ...

gorbulase

Casual Listener

2493 Views

2 replies

1 likes

  • 2493 Views
  • 2 replies
  • 1 likes