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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

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  • 19 replies
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Downloaded songs are randomly removed

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will have to redownload them. This has been happening f...

Newbie

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will...

kalib_tweli

Newbie

880 Views

1 replies

2 likes

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  • 1 replies
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iOS11 skipping tracks issue

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in Apple Music. Help!!!!

Newbie

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in ...

605 Views

0 replies

1 likes

  • 605 Views
  • 0 replies
  • 1 likes

Solved!! 12GB Data, 3 hours of Spotify per day, is that enough?

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data? Thanks.

Casual Listener

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data?   Thanks.

MrKwabs

Casual Listener

2564 Views

2 replies

0 likes

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Cannot connect to Spotify Connect devices after upgrade to version 8.4.18 on iOS

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, it still works.

Newbie

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, ...

423 Views

0 replies

0 likes

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Playlist Problem:

Hello, I'm a beginner with Spotify, I have a free Account and I've got some problem with playlists. When I create one and try to listen it I can't play songs (shuffle mode) which belong to the playlist but only songs choosen automatically by spotify ...

Casual Listener

Hello, I'm a beginner with Spotify, I have a free Account and I've got some problem with playlists. When I create one and try to listen it I can't play songs (shuffle mode) which belong to the playli...

pietroricci80

Casual Listener

571 Views

2 replies

0 likes

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Specific Song Won't Stream or Download (not local file)

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my phone, either by selecting it normally or switchin...

Newbie

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my...

376 Views

0 replies

0 likes

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Spotify pause when iPhone screen close or toggle to use other app with iOS11

After updated to iOS11, my bluetooth car audio stop playing Spotify when iPhone screen close or toggle to use other app. It wasn't like this before iOS11.

Newbie

After updated to iOS11, my bluetooth car audio stop playing Spotify when iPhone screen close or toggle to use other app. It wasn't like this before iOS11.

spi7fire

Newbie

867 Views

1 replies

3 likes

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  • 1 replies
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Solved!! How do I choose what albums to make available offline?

Why does the app download every single song to be made available offline? It's eating up all the space on my iPhone. Aren't I supposed to be able to pick specfic albums from my library that I want to have available offline?Please someone help me figu...

Casual Listener

Why does the app download every single song to be made available offline? It's eating up all the space on my iPhone.   Aren't I supposed to be able to pick specfic albums from my library ...

JMGoguen

Casual Listener

567 Views

1 replies

0 likes

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  • 1 replies
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Playlist Corruption?

I've been a premium member for well over a year and I noticed for my primary playlist (which has 1,291 songs), it has two problems:1. When playing songs in alphabetical order (or shuffle), it gets stuck and only plays about 30-50 of the songs. I test...

Casual Listener

I've been a premium member for well over a year and I noticed for my primary playlist (which has 1,291 songs), it has two problems: 1. When playing songs in alphabetical order (or shuffle), it gets ...

jelarv

Casual Listener

1376 Views

3 replies

0 likes

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  • 3 replies
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Phone Not Showing On Device List

I have an iPhone 6 and want to play music wirelessly to my speakers. I have an old iPhone 5 plugged into the speakers. Both phones on the same network. Both devices logged into the same (Premium trial) Spotify account. I can play music from the iPhon...

Casual Listener

I have an iPhone 6 and want to play music wirelessly to my speakers. I have an old iPhone 5 plugged into the speakers. Both phones on the same network. Both devices logged into the same (Premium tria...

norrisworldwide

Casual Listener

541 Views

2 replies

0 likes

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  • 2 replies
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Playlist sorting by date added on mobile?

Hi hi hello! So i tried to go through the previous threads before posting but i didn't find any answers to my problem SO here it goes. I was driving home, listening to spotify on mobile and i suddenly noticed that my starred list had changed the song...

Regular

Hi hi hello!   So i tried to go through the previous threads before posting but i didn't find any answers to my problem SO here it goes.   I was driving home, listening to spotify on mo...

teqnet

Casual Listener

8542 Views

7 replies

2 likes

  • 8542 Views
  • 7 replies
  • 2 likes

Very small font in iOS app

Hi there, I recently noticed that the font within the Spotify application on iOS is very, very small. Smaller than the font I use in iOS. I tried to change some settings with fontsize. It makes it bigger, but also the systemwide fontsize. So, the fon...

Visitor

Hi there,   I recently noticed that the font within the Spotify application on iOS is very, very small. Smaller than the font I use in iOS.   I tried to change some settings with fontsi...

1175 Views

0 replies

5 likes

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  • 0 replies
  • 5 likes

Ipods that are Spotify compatible.

Hi Guys, I bought an ipod nano 7th gen like 3 years ago now because i wanted something smaller than my phone to use in the gym to play my spotify music. Stupidly i didnt check the compatibility. I tried and tried for the first few weeks, now its an u...

Newbie

Hi Guys, I bought an ipod nano 7th gen like 3 years ago now because i wanted something smaller than my phone to use in the gym to play my spotify music. Stupidly i didnt check the compatibility. I tr...

735 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Playlist loads only 15 songs in a row

Hello,One of the last updates changed the setting that you can scroll down to the bottom of a playlist in a row. Now you have to go to the bottom to load the next 15 songs and you have to do this until you reached the end. I have a playlist with over...

Newbie

Hello, One of the last updates changed the setting that you can scroll down to the bottom of a playlist in a row. Now you have to go to the bottom to load the next 15 songs and you have to do this u...

394 Views

0 replies

0 likes

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  • 0 replies
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Songs skipping constantly

I've just upgraded to premium and now every song I try and play with my iphone6 Spotify app skips every second and jumps forward ten seconds??!I'm not in any way technically minded, so if anyone can shed any simplified light on this it would be much ...

Newbie

I've just upgraded to premium and now every song I try and play with my iphone6 Spotify app skips every second and jumps forward ten seconds??! I'm not in any way technically minded, so if anyone ...

Babymowmow

Newbie

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing random songs???

I do not have premium. I will be shuffle playing a playlist (with more than 15 songs) and out of nowhere, it plays a random song I used to listen to years ago (maybe something from an old playlist?). This happens in the middle of the playlist, not at...

Newbie

I do not have premium. I will be shuffle playing a playlist (with more than 15 songs) and out of nowhere, it plays a random song I used to listen to years ago (maybe something from an old playlist?)....

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Google chrome app on iphone stops Spotify playback

Using a new iPhone 6+, latest IOS version installed, downloaded Google Chrome yesterday and have been using it while listening to Spotify app. Spotify repeatedly just stops while I'm viewing pages in Chrome. Doesn't happen with any other apps.Any ide...

Newbie

Using a new iPhone 6+, latest IOS version installed, downloaded Google Chrome yesterday and have been using it while listening to Spotify app.  Spotify repeatedly just stops while I'm viewing pa...

Roman_spotify

Newbie

975 Views

1 replies

0 likes

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  • 1 replies
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Can't play any songs...

I have an Iphone 7, for a couples days I was able to play songs on spotify. Now I can only use the shuffle button, and theres plenty of song that I don't like and must listen to get to the one song I want... this is very annoying and im not willing t...

Newbie

I have an Iphone 7, for a couples days I was able to play songs on spotify. Now I can only  use the shuffle button, and theres plenty of song that I don't like and must listen to get to the one ...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
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Solved!! Sort tracks by reverse-date

Hi guys, I would like to know if it's possible to sort tracks of a playlist (iOS) from the newest to the oldest. There's almost no-sorting option on iOS app. Also, I sort the tracks this way in desktop app but it's not saved in iOS (even in desktop a...

Visitor

Hi guys, I would like to know if it's possible to sort tracks of a playlist (iOS) from the newest to the oldest. There's almost no-sorting option on iOS app. Also, I sort the tracks this way in deskt...

maurice_ichi

Roadie

1036 Views

3 replies

0 likes

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  • 3 replies
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Trouble syncing local files from PC to iPhone

Hi, I have some MP3 files on my PC which I play through Spotify, but I want to listen to them on my iPhone as well. When I create a playlist on my PC with those files, the playlist appears on my iPhone (even with the cover) but the songs don't appear...

Music Fan

Hi,   I have some MP3 files on my PC which I play through Spotify, but I want to listen to them on my iPhone as well. When I create a playlist on my PC with those files, the playlist appears o...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes