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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237481 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118684 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2695 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305474 Views

62 replies

16 likes

  • 305474 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130812 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

0 monthly listeners?

I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 something. Is it a bug? And if it is, is there a wa...

Regular

I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 ...

2709 Views

0 replies

4 likes

  • 2709 Views
  • 0 replies
  • 4 likes

Local files not downloading onto iPhone?

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. When I pull up the playlist on my phone, it shows that...

Newbie

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. &n...

489 Views

0 replies

0 likes

  • 489 Views
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How best to do "on the go" playlist? (with shuffle!)

Hi - I love spotify, I love having access to so much music. It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem to get songs in the queue to shuffle. Here's a little bit m...

Newbie

Hi - I love spotify, I love having access to so much music.   It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem t...

842 Views

0 replies

1 likes

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Followed playlists not showing up in my profile

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that? Thanks for the attention...

Newbie

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that?  Thanks for the attention...

493 Views

0 replies

0 likes

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Please get rid of the"Turn Off Airplane Mode" popup

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it?

Newbie

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it? 🙂

471 Views

0 replies

0 likes

  • 471 Views
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Spofity keeps removing my downloads from devices

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved? Thanks,Deleon.

Newbie

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved?   Thanks, Deleon.

512 Views

0 replies

0 likes

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Option to toggle Recently Played as Shown/Hidden on the Your Music screen.

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of people find it useful so if there was simply an option ...

Casual Listener

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of p...

429 Views

0 replies

0 likes

iOS
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Saving songs

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

Newbie

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

354 Views

0 replies

0 likes

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Superuser Contribution Serious Data Usage

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work. This has been my routine for years now with Spotify with no issues. Yesterday, Spotify s...

Casual Listener

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work.   This has been my routine for...

Jack

Roadie

567 Views

1 replies

0 likes

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  • 1 replies
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Premiumupgrade does not work

Hi, i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without success. So far so good. After I entered my new credit card in...

Casual Listener

Hi,   i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without su...

Hh-city

Casual Listener

716 Views

2 replies

0 likes

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[Apple Carplay][Playlists] Fix CarPlay Support

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good. Key Problems1) Cannot paginate through my music from the car screen. Only shows the first "page" worth of data, have to keep going to the mobile device to na...

Newbie

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good.   Key Problems 1) Cannot paginate through my music from the car screen. Only shows the first "page...

mastermoog

Casual Listener

4447 Views

11 replies

13 likes

Apple CarPlay
Playlists
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Local files won't play (again)

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but... Now I've bought a new phone, restored from my backup and installed iOS 11 and the previous problem is happening b...

Newbie

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but...   Now I've bought a new phone, restored from my backup ...

394 Views

0 replies

0 likes

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Can't Update App - GEO Restrictions

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version.This is because you have limited it to certain locations! This is very annoying and now I cannot update m...

Casual Listener

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version. This is because you have limited it to certain l...

Maxim

Spotify Star

593 Views

1 replies

0 likes

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music info not show my car display..

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data.Device: iPhone SE, Car : Golf MK7Could you please fix that bug?

Newbie

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data. Device: iPhone SE, Car : Golf MK7 Could you please ...

575 Views

0 replies

0 likes

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Unplayable Songs

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change anything on the account and neither did she. All my ot...

Newbie

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change any...

zam_

Regular

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Playback keeps stalling

Playback from iPhone through sonos system with spotify premium keeps stalling. have attached message I get? nobody else is using my account from another device. any ideas?

Newbie

Playback from iPhone through sonos system with spotify premium keeps stalling.   have attached message I get?   nobody else is using my account from another device.   any ideas?

513 Views

0 replies

0 likes

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Controlling iPad volume from iPhone using Spotify Connect

Hi, Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no one has yet to convince me that you can change the volume on an i...

Casual Listener

Hi,   Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no o...

khamsoul

Regular

7297 Views

9 replies

0 likes

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New iOS update won’t let you shuffle or repeat playlists

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Please fix this

Newbie

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Pleas...

618 Views

0 replies

3 likes

  • 618 Views
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  • 3 likes