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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232490 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114079 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303912 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129644 Views

19 replies

38 likes

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  • 19 replies
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music info not show my car display..

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data.Device: iPhone SE, Car : Golf MK7Could you please fix that bug?

Newbie

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data. Device: iPhone SE, Car : Golf MK7 Could you please ...

571 Views

0 replies

0 likes

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Unplayable Songs

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change anything on the account and neither did she. All my ot...

Newbie

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change any...

zam_

Regular

460 Views

1 replies

0 likes

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  • 1 replies
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Playback keeps stalling

Playback from iPhone through sonos system with spotify premium keeps stalling. have attached message I get? nobody else is using my account from another device. any ideas?

Newbie

Playback from iPhone through sonos system with spotify premium keeps stalling.   have attached message I get?   nobody else is using my account from another device.   any ideas?

506 Views

0 replies

0 likes

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Controlling iPad volume from iPhone using Spotify Connect

Hi, Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no one has yet to convince me that you can change the volume on an i...

Casual Listener

Hi,   Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no o...

khamsoul

Regular

7261 Views

9 replies

0 likes

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New iOS update won’t let you shuffle or repeat playlists

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Please fix this

Newbie

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Pleas...

609 Views

0 replies

3 likes

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Not logging in

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted and re downloaded spotify, any help? it’s really an...

Newbie

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted ...

332 Views

0 replies

0 likes

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iOS 11 iPhone overheats when using Spotify app

Hi, I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't help. I was wondering if there was an update coming or if there...

Newbie

Hi,   I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't hel...

664 Views

0 replies

1 likes

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"Something Went Wrong" (dis)like broken

Hi,Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some point during the night, and goes back to the song that...

Visitor

Hi, Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some...

sandrambernard

Newbie

10678 Views

26 replies

3 likes

button
Glitch
like and dislike
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  • 26 replies
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Lock screen problems

Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out?

Newbie

Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out? 

412 Views

0 replies

0 likes

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Don't have the radio option on the bottom bar

Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... I can see stations when I'm in my playlist option.....

Newbie

Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... ...

497 Views

0 replies

0 likes

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Updating downloaded music changes

Hi there, i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download new stuff but it's stuck on all the old music I had previously downl...

Newbie

Hi there,    i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download ne...

346 Views

0 replies

0 likes

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iOS App does not show tracks which are not available

I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed this with the Album "Live in Hamburg" by Esbjörn Svens...

Newbie

I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed thi...

365 Views

0 replies

0 likes

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Solved!! Spotify on iPhone won't Scrobble anymore

I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore. The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhone doesn't work. There's no error messages or anything, ju...

Regular

I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore.  The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhon...

Pleasehelp3

Newbie

27244 Views

20 replies

0 likes

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Stopping

Why does it automatically pause every time i hit the play button.Has happened on several occasions. Annoying

Newbie

Why does it automatically pause every time i hit the play button. Has happened on several occasions.   Annoying  

358 Views

0 replies

0 likes

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Premium subscription works on computer but not on iphone

Hi,I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" under account menu in settings. I do not have a facebook a...

Newbie

Hi, I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" ...

342 Views

0 replies

0 likes

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Support in Spotify

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's nothing to do about it ? Second, the songs are only...

Newbie

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's ...

309 Views

0 replies

0 likes

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Saved albums are downloading?

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album name but when I open the album up all the songs are th...

Newbie

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album nam...

340 Views

0 replies

0 likes

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How do you get Spotify and Podcasts to show up on the lock screen in the new IOS version?

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?

Roadie

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this? 

648 Views

0 replies

0 likes

Spotify Podcasts Lockscreen
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Autoplay - why is it greyed out on an iPad when listening through another device?

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?

Newbie

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier.  In this mode, the Playback option is greyed out and the autoplay feature doesn't work.  Is there a way around this?

580 Views

0 replies

0 likes

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