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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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Support in Spotify

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's nothing to do about it ? Second, the songs are only...

Newbie

First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's ...

302 Views

0 replies

0 likes

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Saved albums are downloading?

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album name but when I open the album up all the songs are th...

Newbie

Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album nam...

335 Views

0 replies

0 likes

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How do you get Spotify and Podcasts to show up on the lock screen in the new IOS version?

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?

Roadie

After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this? 

645 Views

0 replies

0 likes

Spotify Podcasts Lockscreen
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Autoplay - why is it greyed out on an iPad when listening through another device?

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?

Newbie

I use Spotify on an iPad and listen through a Bose SoundTouch amplifier.  In this mode, the Playback option is greyed out and the autoplay feature doesn't work.  Is there a way around this?

574 Views

0 replies

0 likes

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Superuser Contribution Switching Playlists

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, every time I put something onto that second playlist...

Casual Listener

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, e...

eemanuel

Casual Listener

604 Views

2 replies

0 likes

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iPhone 6 and Bluetooth connection in the car resume problems

Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped.For example, I connect to the bluetooth in the car, play a playlist, ...

Casual Listener

Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped. For example, I c...

iGlev

Casual Listener

842 Views

2 replies

1 likes

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Needs support for iOS 11

So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs.(Disclaimer: I know I’m using a “unstable” version of IOS but there are just wierd)1. My dev...

Newbie

So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs. (Disclaimer: I know I’m using a “unstab...

lokalanimccall

Newbie

1714 Views

1 replies

0 likes

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Solved!! iOS app Order tracks by date added from newest to oldest

Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone?Why would someone want to scroll ALL the way down to listen to a song that just added??

Casual Listener

Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone? Why would someone want to scroll ALL the way down to listen to ...

bongogottabone

Newbie

4071 Views

7 replies

2 likes

Mac
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  • 7 replies
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iOS 11 issue when sharing

When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify goes unresponsive until I close the app completely b...

Newbie

When I share a song to Facebook for my friends to see on iOS 11 it takes me to a Facebook login page then to the app and back to Spotify but when I’m back on Spotify I can’t change song and Spotify g...

hah1219

Casual Listener

601 Views

1 replies

0 likes

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Superuser Contribution Can't turn off Download

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office". I then have the option to either Cancel or Remove. I a...

Newbie

I did a download yesterday and when it was complete I went to switch off the Download button, it is coming up with a message saying "Remove from Downloads? You won't be able to play this office".&nbs...

Jack

Roadie

771 Views

1 replies

0 likes

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Solved!!Superuser Contribution Accidentally Deleted A Song

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted? Thank you!

Newbie

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted?   Thank you!

Jack

Roadie

1190 Views

1 replies

0 likes

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Superuser Contribution won't accept my credit card info

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and that my card is having a bad day. I already used it...

Newbie

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and ...

Jack

Roadie

647 Views

1 replies

0 likes

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Superuser Contribution Deleting albums

Hi i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albums I'm still told I cannot download unless I delete more. Ad...

Newbie

Hi   i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albu...

Jack

Roadie

429 Views

1 replies

0 likes

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Cant log in

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

Newbie

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

341 Views

0 replies

0 likes

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switched iphones spotifyaccount is gone

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Visitor

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Maxim

Spotify Star

551 Views

1 replies

0 likes

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Feedback about the playlists (release, discover and daily)

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release, discover and daily) more often than not there's so many...

Regular

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release,...

349 Views

0 replies

0 likes

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Spotify won't connect to wifi on iphone

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access to internet but spotify won't go online on wifi. It works with cellular data though. I tried to restart the phone, log out and de...

Casual Listener

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access  to internet but spotify won't go online on wifi. It works with cellular ...

gorbulase

Casual Listener

2510 Views

2 replies

1 likes

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Poor quality on soundhound

I like the "lyrics" feature that you can use by connecting with SoundHound, but when I do it, the sound quality is TERRIBLE. I'm using bluetooth Beats headaphones, and played through Soundhound, it sound like listening to an old radio inside a tin ca...

Newbie

I like the "lyrics" feature that you can use by connecting with SoundHound, but when I do it, the sound quality is TERRIBLE. I'm using bluetooth Beats headaphones, and played through Soundhound, it s...

FGzzL

Newbie

1283 Views

2 replies

7 likes

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  • 2 replies
  • 7 likes

Auto play has disappeared

I had and was enjoying the auto play function, radio based on playlist and recommendations based on playlist at the end of my song list, but it just DISSAPEARED....

Casual Listener

I had and was enjoying the auto play function, radio based  on playlist and recommendations based on playlist at the end of my song list, but it just DISSAPEARED....

Janinejoseph62

Casual Listener

947 Views

3 replies

0 likes

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Certain song won't play when I click it

I have Spotify premium I know you have to be to choose a song without shuffle. But I recently had this problem, and there is a certain song called "roll in peace " by Kodak black and it just won't let me play THAT SONG every other song on Spotify wor...

Newbie

I have Spotify premium I know you have to be to choose a song without shuffle. But I recently had this problem, and there is a certain song called "roll in peace " by Kodak black and it just won't le...

655 Views

0 replies

0 likes

  • 655 Views
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