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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246337 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131475 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309883 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133545 Views

19 replies

38 likes

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Spotify won't work on my iPhone.

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no errors. However whenever I am not on WiFi a song will s...

Newbie

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no erro...

469 Views

0 replies

0 likes

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Songs won't sync

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall it, make sure all my local files are on the PC I'm curre...

Newbie

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall ...

399 Views

0 replies

0 likes

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Login not working

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never changed the login nor have I ever logged out, my login w...

Newbie

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never chang...

361 Views

0 replies

0 likes

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Playlists

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Que otro método tengo para escuchar todas las cancio...

Newbie

En las versiones anteriores de Spotify existía la opción “aleatoreo” para todas “mis listas” de mi playlist. En las versiones mas recientes veo que eso no existe, piensan reincorporar esta función? Q...

357 Views

0 replies

0 likes

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Song won’t play

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?

Casual Listener

After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...

441 Views

0 replies

1 likes

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Playlist - Remove currently playing song from Playlist - Need an option for this please

While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another option would be to add an option on the Edit Playlist menu like this:...

Newbie

While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists.    Another...

maurice_ichi

Roadie

579 Views

1 replies

0 likes

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Up Volume button mutes in app

Using latest iOS 10.3.1 iPhone 6sWhen I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.

Music Fan

Using latest iOS 10.3.1 iPhone 6s When I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.

bmil_

Newbie

3736 Views

7 replies

8 likes

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Solved!! Sevice cannot be accessed

Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.

Music Fan

Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.

naszta

Music Fan

806 Views

2 replies

0 likes

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Black screen while using

I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only th...

Newbie

I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't wo...

620 Views

0 replies

0 likes

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Canceling 30 day free trial

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

Newbie

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

johnpol10162003

Newbie

31210 Views

5 replies

2 likes

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Can you play only filtered songs from a playlist?

Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...

Newbie

Hey all,   I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...

531 Views

0 replies

0 likes

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Your Running Mix not working

Just empty and not starting... Start Run button is not active.IOS 11   

Regular

Just empty and not starting... Start Run button is not active. IOS 11      

375 Views

0 replies

0 likes

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Cannot “Follow” artists!!!!!!!

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...

Casual Listener

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!!  I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...

364 Views

0 replies

0 likes

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Song Radio started from local music does not stream properly

Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...

Newbie

Hi there! Ran into what might be a bug in Spotify for iOS.   I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...

358 Views

0 replies

0 likes

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Issue with previous track button

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...

Casual Listener

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...

xzirri

Casual Listener

586 Views

1 replies

0 likes

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No connection via 4G/Lte on IOS11

Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.

Newbie

Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.

511 Views

0 replies

0 likes

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Iphone Spotify app not playing to Sonos

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...

Casual Listener

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...

user-removed

Not applicable

1537 Views

6 replies

0 likes

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Spotify iphone Free does not play a single song

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.

Newbie

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...

331 Views

0 replies

0 likes

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Lost song

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

Newbie

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

377 Views

0 replies

0 likes

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Low Quality

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs that do it the most are my localy download ASAP Ro...

Newbie

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs...

796 Views

0 replies

0 likes

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