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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109026 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

  • 127806 Views
  • 19 replies
  • 38 likes

Local files being recognized by Spotify and not syncing

When I upload local files to Spotify, I can play them fine on my Desktop. However, when I try to sync them with my phone, they remain greyed out and the metadata for the music is filled in by Spotify. I believe the songs are not syncing because Spoti...

Newbie

When I upload local files to Spotify, I can play them fine on my Desktop. However, when I try to sync them with my phone, they remain greyed out and the metadata for the music is filled in by Spotify...

651 Views

0 replies

0 likes

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Solved!! No offline mode for my songs on macbook

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem

Casual Listener

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem 

celiniem

Casual Listener

9428 Views

3 replies

0 likes

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  • 3 replies
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No puedo bajar la app desde applestore en mi ipad

Hola,borré hace tiempo la app de mi ipad por falta de espacio y cuando he querido volver a descargarla desde el applestore doy al boton de descarga y se queda dando vueltas como pensando y antes de empezar a descargar vuelve a aparecer el boton para ...

Newbie

Hola,borré hace tiempo la app de mi ipad por falta de espacio y cuando he querido volver a descargarla desde el applestore doy al boton de descarga y se queda dando vueltas como pensando y antes de e...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Solved!! Switch download to mobile data over wifi

I want to download tracks through mobile data, but keeps waiting for wifi; does someone know how can I switch that on iPhone? Thanks!

Casual Listener

I want to download tracks through mobile data, but keeps waiting for wifi; does someone know how can I switch that on iPhone? Thanks!

Moriturimax

Casual Listener

289397 Views

4 replies

2 likes

  • 289397 Views
  • 4 replies
  • 2 likes

Aplicativo fecha sozinho iOS

Não consigo ouvir minhas músicas porque o aplicativo fica fechando o tempo todo, toda hora e preciso abrir o aplicativo, colocar a música, e poucos minutos após minimizar o aplicativo, ele encerra e para, no caso conecto no carro e ele fecha automati...

Newbie

Não consigo ouvir minhas músicas porque o aplicativo fica fechando o tempo todo, toda hora e preciso abrir o aplicativo, colocar a música, e poucos minutos após minimizar o aplicativo, ele encerra e ...

2688 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Spotify version 8.3.0.896 layout on iPad mini

Before actualization to this version there always had been two columns for artists/albums/songs etc. in Browse, Search and Your Music. Suddenly one column dissappeared and app became much less synoptic, clear. Orientation isn't as pleasant as before....

Newbie

Before actualization to this version there always had been two columns for artists/albums/songs etc. in Browse, Search and Your Music.   Suddenly one column dissappeared and app became much le...

olidiffley

Newbie

2238 Views

9 replies

6 likes

  • 2238 Views
  • 9 replies
  • 6 likes

Changed to premium but won't let me log in in the app

I couldn't log in in the app because of the 14 days rule. I upgraded to premium, and it still won't me let me login. I can in the web version, but not through the app!

Casual Listener

I couldn't log in in the app because of the 14 days rule. I upgraded to premium, and it still won't me let me login. I can in the web version, but not through the app! 

Diogomlacerda

Casual Listener

1158 Views

4 replies

0 likes

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  • 4 replies
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Audio normalization on mobile devices

If it matters, it's an iPod Touch, but I'd like to know for all mobile devices in general. I've searched the forums but the stuff I've found contradicts the others: I know the option to change it isn't there, but some people think mobile devices use ...

Regular

If it matters, it's an iPod Touch, but I'd like to know for all mobile devices in general.   I've searched the forums but the stuff I've found contradicts the others: I know the option to chan...

Audreyv35

Newbie

3770 Views

4 replies

0 likes

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  • 4 replies
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How to rearrange my playlists

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is there no feature like the one the allows you to cha...

Newbie

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is ...

cadmielp

Roadie

25110 Views

2 replies

12 likes

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  • 2 replies
  • 12 likes

IPhone Turns Off - Offline Library Deletes

Hi Allvery frustrated! I have searched and tried all the recommended solutions but continue to have the following problem:- When my iPhone 6s turns off either by me turning the phone off or the battery dying, my entire offline library deletes. I have...

Casual Listener

Hi All very frustrated! I have searched and tried all the recommended solutions but continue to have the following problem: - When my iPhone 6s turns off either by me turning the phone off or the b...

Bogonder

Newbie

1000 Views

3 replies

0 likes

delete offline
Downloaded music disappears
iphone
  • 1000 Views
  • 3 replies
  • 0 likes

Why is there no option button to delete a song out of your own playlist?

As a former Android user, I was surprises by the lack of a button to delete a song out of a selfmade playlist. Can u fix that in the update?

Newbie

As a former Android user, I was surprises by the lack of a button to delete a song out of a selfmade playlist. Can u fix that in the update?

celiniem

Casual Listener

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Skipping Tracks/Fast Forwarding + Rewind/ Pausing and UnPausing/Muffled Sound Automatically Glitches

In the last couple of days of me using Spotify I have started having glitches where i play a song and then it starts glitching where it will keep pausing and unpausing, fast forwarding and rewinding, skipping to different tracks when I was just tryin...

Newbie

In the last couple of days of me using Spotify I have started having glitches where i play a song and then it starts glitching where it will keep pausing and unpausing, fast forwarding and rewinding,...

celiniem

Casual Listener

2722 Views

3 replies

5 likes

  • 2722 Views
  • 3 replies
  • 5 likes

Downloaded songs are randomly removed

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will have to redownload them. This has been happening f...

Newbie

I'm using an iPhone 6 with iOS 10.3.3 and every once in a while (sometimes every couple days, sometimes I go a week without seeing this issue) songs that I have saved will be removed and the app will...

kalib_tweli

Newbie

903 Views

1 replies

2 likes

  • 903 Views
  • 1 replies
  • 2 likes

iOS11 skipping tracks issue

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in Apple Music. Help!!!!

Newbie

I’ve just downloaded iOS11 and am really annoyed that I can no longer skip tracks on my car stereo when connected by both Bluetooth and the lightning cable. I can skip tracks using the car stereo in ...

621 Views

0 replies

1 likes

  • 621 Views
  • 0 replies
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Solved!! 12GB Data, 3 hours of Spotify per day, is that enough?

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data? Thanks.

Casual Listener

I have around a 2 hour total commute, and around 3 hours of listening to music per day when not at home. I have 12GB data, how much can I stream per day with 12GB data?   Thanks.

MrKwabs

Casual Listener

2634 Views

2 replies

0 likes

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  • 2 replies
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Cannot connect to Spotify Connect devices after upgrade to version 8.4.18 on iOS

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, it still works.

Newbie

After I recently upgraded to version 8.4.18 on iOS (both on iPhone 6 and on iPad air 2) Spotify no longer finds any Spotify Connect devices. When selecting a device from an older version of Spotify, ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
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Playlist Problem:

Hello, I'm a beginner with Spotify, I have a free Account and I've got some problem with playlists. When I create one and try to listen it I can't play songs (shuffle mode) which belong to the playlist but only songs choosen automatically by spotify ...

Casual Listener

Hello, I'm a beginner with Spotify, I have a free Account and I've got some problem with playlists. When I create one and try to listen it I can't play songs (shuffle mode) which belong to the playli...

pietroricci80

Casual Listener

621 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Specific Song Won't Stream or Download (not local file)

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my phone, either by selecting it normally or switchin...

Newbie

One certain song (Raspsody In Blue, if it matters) will not play on my phone. The song plays fine on my PC client, and I can control it playing on my PC as normal, but if I try to play the song on my...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Spotify pause when iPhone screen close or toggle to use other app with iOS11

After updated to iOS11, my bluetooth car audio stop playing Spotify when iPhone screen close or toggle to use other app. It wasn't like this before iOS11.

Newbie

After updated to iOS11, my bluetooth car audio stop playing Spotify when iPhone screen close or toggle to use other app. It wasn't like this before iOS11.

spi7fire

Newbie

903 Views

1 replies

3 likes

  • 903 Views
  • 1 replies
  • 3 likes

Solved!! How do I choose what albums to make available offline?

Why does the app download every single song to be made available offline? It's eating up all the space on my iPhone. Aren't I supposed to be able to pick specfic albums from my library that I want to have available offline?Please someone help me figu...

Casual Listener

Why does the app download every single song to be made available offline? It's eating up all the space on my iPhone.   Aren't I supposed to be able to pick specfic albums from my library ...

JMGoguen

Casual Listener

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes