Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30678 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95404 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424687 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293846 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??
It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??
Casual Listener
1728 Views
1 replies
2 likes
Hi guys!For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS):Gear Icon > Stream Quality > Change to Extreme Qualityand thats it!
Hi guys! For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS): Gear Icon > Stream Quality > Change to Extreme Quality and tha...
25073 Views
0 replies
2 likes
When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any help would be appreciated. Thanks!
When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any...
Music Fan
31566 Views
9 replies
1 likes
Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...) however when using Spotify the system sees all music as "...
Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...
Newbie
5650 Views
2 replies
4 likes
Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is not a recently played item labeled as "Album • by …". It's ...
Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is...
674 Views
0 replies
0 likes
I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege this? Where is the fix? I've seen other threads wh...
I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege...
Casual Listener
3182 Views
1 replies
7 likes
Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find it super annoying, since I bear with the barrage o...
Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find...
Spotify Star
467 Views
1 replies
0 likes
The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs on the album.
The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs...
403 Views
0 replies
0 likes
Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music? Thanks
Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music? Thanks
Community Legend
1714 Views
3 replies
0 likes
I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a station. The app suggests to try again with anothe...
I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a...
353 Views
0 replies
0 likes
Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to load. Now, it won’t let me download my 2 new songs t...
Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to l...
332 Views
0 replies
0 likes
I cannot download any songs for offline but I have a premium account.
I cannot download any songs for offline but I have a premium account.
402 Views
0 replies
0 likes
Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.
Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.
Roadie
636 Views
1 replies
0 likes
I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out) & when I shuffle the playlist it can come up with a popup tellin...
I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out)...
Roadie
514 Views
1 replies
0 likes
Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify's catalogue (T Swift, old Chance the Rapper, etc). ...
Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify'...
Newbie
1167 Views
2 replies
3 likes
I play Spotify on Echo but was controlling the songs from my Mac computer.For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When I click, it just acts as a play/pause button instead...
I play Spotify on Echo but was controlling the songs from my Mac computer. For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When...
374 Views
0 replies
0 likes
Hallo, ich brauche nach mehreren Versuchen dringend Hilfe. Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig einsehen, wie viele Songs ich wirklich heruntergeladen habe. Natürlich habe i...
Hallo, ich brauche nach mehreren Versuchen dringend Hilfe. Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig ei...
537 Views
0 replies
0 likes
Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this? I have all on my own wifi network, uninstalled and rei...
Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this?&nbs...
Spotify
2809 Views
3 replies
0 likes
On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away.Now, on my new account with premium, I only have an option to shuffle the album. I can manually save songs one by o...
On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away. Now, on my new account with premium, I only have an option t...
Not applicable
496 Views
2 replies
0 likes
Hey guys, I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skips) When I play this same playlist on my desktop I have zero ...
Hey guys, I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skip...
Casual Listener
501 Views
2 replies
0 likes
