Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
36989 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102490 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431141 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299083 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My spotify logs off randomly when I turn my iPod off. I always turn my iPod off in the evenings when I get home from work, or when I'm going to be out of the car for a long period of time. Has anyone else had this problem or know a fix for it.
My spotify logs off randomly when I turn my iPod off. I always turn my iPod off in the evenings when I get home from work, or when I'm going to be out of the car for a long period of time. Has anyone...
Roadie
395 Views
1 replies
0 likes
I have an iphone 6 s and its been the third time this happens and Spotify hasnt helped at all. I contacted them thru Twitter and they just gave me the same "solutions" over and over. I click on the app and only the Spotify symbol will show and nothin...
I have an iphone 6 s and its been the third time this happens and Spotify hasnt helped at all. I contacted them thru Twitter and they just gave me the same "solutions" over and over. I click on the a...
Roadie
447 Views
1 replies
0 likes
Hey therei Can chose songs but cant skipi Can Download Songs but why i Cant skip??i have Premium
Hey there i Can chose songs but cant skip i Can Download Songs but why i Cant skip?? i have Premium
Roadie
407 Views
1 replies
0 likes
I have a few albums in one of my playlists, and I would like to shuffle all the tracks instead of the albums. Is this possible?
I have a few albums in one of my playlists, and I would like to shuffle all the tracks instead of the albums. Is this possible?
Roadie
768 Views
1 replies
2 likes
I have a feature suggestion for the mobile Spotify app. Please add a music discovery feature, similar to Shazam. It would add the discovered songs to a playlist, would also work offline like Shazam does. Spotify would have the added feature of automa...
I have a feature suggestion for the mobile Spotify app. Please add a music discovery feature, similar to Shazam. It would add the discovered songs to a playlist, would also work offline...
Roadie
703 Views
1 replies
0 likes
I just swtched phones (both iPhones), and now ~70% of my saved music is gone. Playlists are still there, but many artists now only have 1-2 saved songs when I had full albums. I may have been close to the 10,000 song limit before, but now I'm nowhere...
I just swtched phones (both iPhones), and now ~70% of my saved music is gone. Playlists are still there, but many artists now only have 1-2 saved songs when I had full albums. I may have been close t...
Roadie
2637 Views
1 replies
2 likes
Post Malone just dropped a new song and I cant find it however it shows up on my friends spotify, help pls
Post Malone just dropped a new song and I cant find it however it shows up on my friends spotify, help pls
Roadie
477 Views
1 replies
0 likes
Hello, I have an ipod touch and Spotify premium.The problem I have is that I download my music at home and want to access it at work where I have no internet access,I choose all my albums to play offline when I download them.When I get to work and tu...
Hello, I have an ipod touch and Spotify premium. The problem I have is that I download my music at home and want to access it at work where I have no internet access, I choose all my albums to play...
Roadie
1846 Views
1 replies
0 likes
İ download songs to hear offline, i close the app and sometimes when i open the app again open songs on my iphone and it cant find my songs and just says ee couldnt find your songs click "search". İ got 3.000 songs and it really makes me sick everyti...
İ download songs to hear offline, i close the app and sometimes when i open the app again open songs on my iphone and it cant find my songs and just says ee couldnt find your songs click "search". İ ...
Roadie
496 Views
1 replies
0 likes
Is there any way to see a list of artists I have followed. The list of artists in my library includes every artis I have ever listened to. Not very helpful.
Is there any way to see a list of artists I have followed. The list of artists in my library includes every artis I have ever listened to. Not very helpful.
Roadie
3866 Views
1 replies
1 likes
Hello, Starting this morning, I began having a problem with the iPhone spotify app STOPPING BETWEEN EACH SONG played in a playlist. At the end of each song the album artwork changes and the new status bar comes up but the small circle never showsup a...
Hello, Starting this morning, I began having a problem with the iPhone spotify app STOPPING BETWEEN EACH SONG played in a playlist. At the end of each song the album artwork changes and th...
Newbie
24138 Views
43 replies
5 likes
In setttings under Streaming Quality there is a new option labeled 'Automatic (recommended)'. What exactly does this option do? I've seen some people suggest that is lowers the quality to normal while using cellular data, and raises it while on wifi....
In setttings under Streaming Quality there is a new option labeled 'Automatic (recommended)'. What exactly does this option do? I've seen some people suggest that is lowers the quality to no...
Newbie
91769 Views
49 replies
15 likes
Whenever I click out of the app my music stops playing
Whenever I click out of the app my music stops playing
Community Legend
685 Views
1 replies
0 likes
I'm trying to convert some youtube songs into Spotify and i got them into my PC. I'm adding the songs to my main playlist, but the song is no where to find on my playlist at my phone. My pc are using a internet cable and my phone are connected to wir...
I'm trying to convert some youtube songs into Spotify and i got them into my PC. I'm adding the songs to my main playlist, but the song is no where to find on my playlist at my phone. My pc are using...
Community Legend
781 Views
1 replies
0 likes
We (Venezuelan/Austrian couple) are new on Spotify.I assume living in Austria brings automatically the german version of the iOS app.Sadly, many lists are german-based and (for our taste too) many german songs pop up during shuffle playback.Is there ...
We (Venezuelan/Austrian couple) are new on Spotify. I assume living in Austria brings automatically the german version of the iOS app. Sadly, many lists are german-based and (for our taste too) man...
Roadie
809 Views
2 replies
0 likes
It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??
It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??
Casual Listener
1741 Views
1 replies
2 likes
Hi guys!For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS):Gear Icon > Stream Quality > Change to Extreme Qualityand thats it!
Hi guys! For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS): Gear Icon > Stream Quality > Change to Extreme Quality and tha...
25090 Views
0 replies
2 likes
When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any help would be appreciated. Thanks!
When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any...
Music Fan
31677 Views
9 replies
1 likes
Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...) however when using Spotify the system sees all music as "...
Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...
Newbie
5682 Views
2 replies
4 likes
Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is not a recently played item labeled as "Album • by …". It's ...
Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is...
688 Views
0 replies
0 likes
