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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237464 Views

27 replies

5 likes

  • 237464 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118666 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2693 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305467 Views

62 replies

16 likes

  • 305467 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130808 Views

19 replies

38 likes

  • 130808 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Accidentally Deleted A Song

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted? Thank you!

Newbie

I accidentally swiped and deleted a song from my (rather large) song library, and didn't see what it was. How might I get this back? Is there possibly an undo or recently deleted?   Thank you!

Jack

Roadie

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Superuser Contribution won't accept my credit card info

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and that my card is having a bad day. I already used it...

Newbie

Okay so I baught a vanilla gift card (visa) and it's not accepting my card info. I bought it yesterday, and I am still trying to make it work. It lets me put it in, but it says there is an error and ...

Jack

Roadie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting albums

Hi i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albums I'm still told I cannot download unless I delete more. Ad...

Newbie

Hi   i was told that I had too many albums on my phone so had to delete a few before I could download new ones (on premium subscription). Even though I now have far less, deleting about 7 albu...

Jack

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Cant log in

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

Newbie

Help me.I cant log in my spotify account.Its say that my password/username is wrong but im have reset my password.but i still can login

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

switched iphones spotifyaccount is gone

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Visitor

i have switched from iphone6 to iphone7. when i log in to my spotify premium, it´s not available and all playlist are gone. how do i?

Maxim

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Feedback about the playlists (release, discover and daily)

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release, discover and daily) more often than not there's so many...

Regular

I've been using Spotify premium for a few months now maybe half a year on both ipod and iphone and if there's something I really love about the service it's all the generated playlists (release,...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Spotify won't connect to wifi on iphone

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access to internet but spotify won't go online on wifi. It works with cellular data though. I tried to restart the phone, log out and de...

Casual Listener

Hey i'm currently using spotify premium for 3 years and i have a problem with wifi. My wifi is work perfect i can access  to internet but spotify won't go online on wifi. It works with cellular ...

gorbulase

Casual Listener

2520 Views

2 replies

1 likes

  • 2520 Views
  • 2 replies
  • 1 likes

Poor quality on soundhound

I like the "lyrics" feature that you can use by connecting with SoundHound, but when I do it, the sound quality is TERRIBLE. I'm using bluetooth Beats headaphones, and played through Soundhound, it sound like listening to an old radio inside a tin ca...

Newbie

I like the "lyrics" feature that you can use by connecting with SoundHound, but when I do it, the sound quality is TERRIBLE. I'm using bluetooth Beats headaphones, and played through Soundhound, it s...

FGzzL

Newbie

1308 Views

2 replies

7 likes

  • 1308 Views
  • 2 replies
  • 7 likes

Auto play has disappeared

I had and was enjoying the auto play function, radio based on playlist and recommendations based on playlist at the end of my song list, but it just DISSAPEARED....

Casual Listener

I had and was enjoying the auto play function, radio based  on playlist and recommendations based on playlist at the end of my song list, but it just DISSAPEARED....

Janinejoseph62

Casual Listener

967 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Certain song won't play when I click it

I have Spotify premium I know you have to be to choose a song without shuffle. But I recently had this problem, and there is a certain song called "roll in peace " by Kodak black and it just won't let me play THAT SONG every other song on Spotify wor...

Newbie

I have Spotify premium I know you have to be to choose a song without shuffle. But I recently had this problem, and there is a certain song called "roll in peace " by Kodak black and it just won't le...

668 Views

0 replies

0 likes

  • 668 Views
  • 0 replies
  • 0 likes

Local files being recognized by Spotify and not syncing

When I upload local files to Spotify, I can play them fine on my Desktop. However, when I try to sync them with my phone, they remain greyed out and the metadata for the music is filled in by Spotify. I believe the songs are not syncing because Spoti...

Newbie

When I upload local files to Spotify, I can play them fine on my Desktop. However, when I try to sync them with my phone, they remain greyed out and the metadata for the music is filled in by Spotify...

659 Views

0 replies

0 likes

  • 659 Views
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Solved!! No offline mode for my songs on macbook

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem

Casual Listener

Not sure if it's supposed to be like this but on my phone I can use offline mode on my songs with no problem 

celiniem

Casual Listener

9446 Views

3 replies

0 likes

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  • 3 replies
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No puedo bajar la app desde applestore en mi ipad

Hola,borré hace tiempo la app de mi ipad por falta de espacio y cuando he querido volver a descargarla desde el applestore doy al boton de descarga y se queda dando vueltas como pensando y antes de empezar a descargar vuelve a aparecer el boton para ...

Newbie

Hola,borré hace tiempo la app de mi ipad por falta de espacio y cuando he querido volver a descargarla desde el applestore doy al boton de descarga y se queda dando vueltas como pensando y antes de e...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Solved!! Switch download to mobile data over wifi

I want to download tracks through mobile data, but keeps waiting for wifi; does someone know how can I switch that on iPhone? Thanks!

Casual Listener

I want to download tracks through mobile data, but keeps waiting for wifi; does someone know how can I switch that on iPhone? Thanks!

Moriturimax

Casual Listener

289452 Views

4 replies

2 likes

  • 289452 Views
  • 4 replies
  • 2 likes

Aplicativo fecha sozinho iOS

Não consigo ouvir minhas músicas porque o aplicativo fica fechando o tempo todo, toda hora e preciso abrir o aplicativo, colocar a música, e poucos minutos após minimizar o aplicativo, ele encerra e para, no caso conecto no carro e ele fecha automati...

Newbie

Não consigo ouvir minhas músicas porque o aplicativo fica fechando o tempo todo, toda hora e preciso abrir o aplicativo, colocar a música, e poucos minutos após minimizar o aplicativo, ele encerra e ...

2698 Views

0 replies

2 likes

  • 2698 Views
  • 0 replies
  • 2 likes

Spotify version 8.3.0.896 layout on iPad mini

Before actualization to this version there always had been two columns for artists/albums/songs etc. in Browse, Search and Your Music. Suddenly one column dissappeared and app became much less synoptic, clear. Orientation isn't as pleasant as before....

Newbie

Before actualization to this version there always had been two columns for artists/albums/songs etc. in Browse, Search and Your Music.   Suddenly one column dissappeared and app became much le...

olidiffley

Newbie

2264 Views

9 replies

6 likes

  • 2264 Views
  • 9 replies
  • 6 likes

Changed to premium but won't let me log in in the app

I couldn't log in in the app because of the 14 days rule. I upgraded to premium, and it still won't me let me login. I can in the web version, but not through the app!

Casual Listener

I couldn't log in in the app because of the 14 days rule. I upgraded to premium, and it still won't me let me login. I can in the web version, but not through the app! 

Diogomlacerda

Casual Listener

1173 Views

4 replies

0 likes

  • 1173 Views
  • 4 replies
  • 0 likes

Audio normalization on mobile devices

If it matters, it's an iPod Touch, but I'd like to know for all mobile devices in general. I've searched the forums but the stuff I've found contradicts the others: I know the option to change it isn't there, but some people think mobile devices use ...

Regular

If it matters, it's an iPod Touch, but I'd like to know for all mobile devices in general.   I've searched the forums but the stuff I've found contradicts the others: I know the option to chan...

Audreyv35

Newbie

3886 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

How to rearrange my playlists

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is there no feature like the one the allows you to cha...

Newbie

I have a lot of playlists, and I would like to have the ones I use the most at the top (the ones I use the most happen to be the ones I created first, so they are all the way down at the bottom). Is ...

cadmielp

Roadie

25125 Views

2 replies

12 likes

  • 25125 Views
  • 2 replies
  • 12 likes

IPhone Turns Off - Offline Library Deletes

Hi Allvery frustrated! I have searched and tried all the recommended solutions but continue to have the following problem:- When my iPhone 6s turns off either by me turning the phone off or the battery dying, my entire offline library deletes. I have...

Casual Listener

Hi All very frustrated! I have searched and tried all the recommended solutions but continue to have the following problem: - When my iPhone 6s turns off either by me turning the phone off or the b...

Bogonder

Newbie

1018 Views

3 replies

0 likes

delete offline
Downloaded music disappears
iphone
  • 1018 Views
  • 3 replies
  • 0 likes