Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246346 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131492 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456096 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309890 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Please fix this
Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Pleas...
628 Views
0 replies
3 likes
Can you upgrade spotify for ipad because it won’t open
Can you upgrade spotify for ipad because it won’t open
Spotify Star
1126 Views
1 replies
0 likes
so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted and re downloaded spotify, any help? it’s really an...
so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted ...
351 Views
0 replies
0 likes
Hi, I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't help. I was wondering if there was an update coming or if there...
Hi, I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't hel...
686 Views
0 replies
1 likes
Hi,Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some point during the night, and goes back to the song that...
Hi, Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some...
Newbie
10794 Views
26 replies
3 likes
Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out?
Unlike the old iOS updates, I can no longer see what song, change track, adjust volume etc when the screen is locked. Is there a way of sorting this out?
427 Views
0 replies
0 likes
Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... I can see stations when I'm in my playlist option.....
Hello, I just downloaded the spotify app yesterday on my Iphone 5 and instead of the radio option on the bottom bar I have the podcast one... and don't seem to have the radio option anywhere else... ...
505 Views
0 replies
0 likes
Hi there, i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download new stuff but it's stuck on all the old music I had previously downl...
Hi there, i have hit my maximum download limit on my iPhone 6 and I have changed a lot of music to online only so that it frees up space to change my offline music so I can download ne...
356 Views
0 replies
0 likes
I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed this with the Album "Live in Hamburg" by Esbjörn Svens...
I have noticed a rather strange behaviour of the iOS app regarding tracks which are marked as "unavailable". By that, I mean that for an album, only some tracks are playable on spotify. I noticed thi...
376 Views
0 replies
0 likes
I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore. The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhone doesn't work. There's no error messages or anything, ju...
I've double checked all my settings on Spotify on the iPhone, and it doesn't Scobble to Last.fm anymore. The desktop version works fine with the same Spotify and Last.fm accounts, but the iPhon...
Newbie
27335 Views
20 replies
0 likes
Why does it automatically pause every time i hit the play button.Has happened on several occasions. Annoying
Why does it automatically pause every time i hit the play button. Has happened on several occasions. Annoying
373 Views
0 replies
0 likes
Hi,I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" under account menu in settings. I do not have a facebook a...
Hi, I have subscribed for premium earlier this month. I can use my spotify account on computer without any problem, but on iphone premium features are not active. Even though it says "premium" ...
352 Views
0 replies
0 likes
First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's nothing to do about it ? Second, the songs are only...
First of all I can not get the app on my phone because it says that it's bot available in the store in my country . Can I switch the store ? Or is it something that comes with your phone and there's ...
330 Views
0 replies
0 likes
Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album name but when I open the album up all the songs are th...
Every album I save rather than choose to download seems to become available offline and so is filling my iPhone up. Any idea what's wrong here? They don't have the download icon next to the album nam...
355 Views
0 replies
0 likes
After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?
After the latest update none of the music I play shows up on the lock screen anymore, anybody know how to fix this?
672 Views
0 replies
0 likes
I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?
I use Spotify on an iPad and listen through a Bose SoundTouch amplifier. In this mode, the Playback option is greyed out and the autoplay feature doesn't work. Is there a way around this?
590 Views
0 replies
0 likes
I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, every time I put something onto that second playlist...
I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, e...
Casual Listener
639 Views
2 replies
0 likes
Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped.For example, I connect to the bluetooth in the car, play a playlist, ...
Hi, I have iPhone 6 with the most recent IOS and I have strange behaviour with the bluetooth connection between the car and the iPhone after I try to resume from the place I stoped. For example, I c...
Casual Listener
873 Views
2 replies
1 likes
So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs.(Disclaimer: I know I’m using a “unstable” version of IOS but there are just wierd)1. My dev...
So if you guys don’t know ios 11 came out to beta test, which is awesome. But recently I started to get back into Spotify, and I noticed it has some odd bugs. (Disclaimer: I know I’m using a “unstab...
Newbie
1744 Views
1 replies
0 likes
Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone?Why would someone want to scroll ALL the way down to listen to a song that just added??
Hello, my favorite playlist suddenly changed from oldest to newest (date added) I want it backwards. How do I change that in my phone? Why would someone want to scroll ALL the way down to listen to ...
Newbie
4147 Views
7 replies
2 likes
