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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30612 Views

40 replies

9 likes

  • 30612 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95290 Views

115 replies

12 likes

Other
  • 95290 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1014 Views

0 replies

0 likes

iOS
  • 1014 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293821 Views

60 replies

15 likes

  • 293821 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123739 Views

19 replies

38 likes

  • 123739 Views
  • 19 replies
  • 38 likes

Can't download Spotify App on iPod Touch

Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.

Newbie

Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.

fspotify4

Casual Listener

6927 Views

8 replies

2 likes

  • 6927 Views
  • 8 replies
  • 2 likes

song unavailable from audio book album

Hi all,I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". On my desktop it works perfectly fine.Any idea what I...

Newbie

Hi all, I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Audio book available only 50 out of 149 tracks - only tracks on CD1

Hello,I was aible to listenthe following audio book in the German Spotify "Geisterfjord"until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until track 50 out of 149. The issue seems to be not linked to iO...

Newbie

Hello, I was aible to listenthe following audio book in the German Spotify "Geisterfjord" until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until trac...

pebuefr

Newbie

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Stop removing features from the mobile app

What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone.I will stop updating the app starting today because there's really no benefits to it.

Newbie

What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone. I will stop updating the app starting today because there's really no benefi...

410 Views

0 replies

1 likes

iOS
Other
  • 410 Views
  • 0 replies
  • 1 likes

Spotify on Chromecast, iphone doesn't work as an remote.

Hi, Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between last time everything worked and now is a couple of weeks)When ...

Newbie

Hi,   Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between la...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Long loading times

I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear. I wonder if the app is trying to load all the other sections first. Your Library should be the priority, no?

Visitor

I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear.   I wonder if the app is trying to load all the ot...

user-removed

Not applicable

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Artist Shuffle

When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist. The exception to that, for me, is if I have "liked" a song or songs from an a...

Casual Listener

When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist.    The excepti...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Follow artist always should direct to artists page

Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs. I use the artists page to quickly go to an artist and then...

Regular

Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs.  I...

wjmwpg

Newbie

2083 Views

4 replies

19 likes

  • 2083 Views
  • 4 replies
  • 19 likes

Playlists deleted

For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared

Newbie

For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared 

ArthurT_T

Gig Goer

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Problem with login

Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account.Petr

Newbie

Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account. Petr

ArthurT_T

Gig Goer

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Disappearing Playlists

I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I have been using on my iPhone 6s for about 4 months...

Newbie

I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I...

ArthurT_T

Gig Goer

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

No songs tab on iPhone

I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?

Casual Listener

I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?

Maxim

Spotify Star

520 Views

3 replies

0 likes

  • 520 Views
  • 3 replies
  • 0 likes

Solved!! Web player keeps popping up on iPhone

The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs that get played at random manage to make it on to my...

Newbie

The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs t...

CryticalAce

Spotify Star

2683 Views

1 replies

0 likes

  • 2683 Views
  • 1 replies
  • 0 likes

Syncing Local from iTunes not appearing in iOS...

Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. I'm trying to listen to it through the Spotify app ...

Casual Listener

Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. ...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

updated spotify and now can't open app

I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?

Casual Listener

I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?

specialk3333333

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
  • 0 likes

Solved!! Spotify go to offline if i use mobile internet.

If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))

Casual Listener

If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))

ArthurT_T

Gig Goer

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Spotify Premium songs stops ~10 seconds in on cellular

This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am running the latest iOS and the latest spotify update. I h...

Newbie

This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am runnin...

SpotCreated

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Shuffle Play Only?

I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook. Why does the iOS app only allow shuffle play? Using Spotify on my MacBook I can choose an album and listen to whatever ...

Casual Listener

I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook.   Why does the iOS app only allow shuffle play?  Using S...

jsannn

Community Legend

1630 Views

1 replies

0 likes

  • 1630 Views
  • 1 replies
  • 0 likes

Limite de downloads

Possuo conta premium e tenho limite de downloads de musicas por qualMotivo?

Newbie

Possuo conta premium e tenho limite de downloads de musicas por qual Motivo?

Nunoviviani

Newbie

884 Views

1 replies

2 likes

  • 884 Views
  • 1 replies
  • 2 likes

Solved!! Playlist on IOS and PC is different

I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says there are 5 songs in it. I feel like this is some kind of we...

Regular

I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says ther...

telion-fondrad

Regular

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes