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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30369 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94923 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

985 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293741 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123705 Views

19 replies

38 likes

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Local Files Playlist missing

With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make it available offline so i can sync it on my phone? I...

Newbie

With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make i...

460 Views

0 replies

0 likes

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Only playing last three added albums to playlist!

Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down and choose a song I added further back it then shuff...

Newbie

Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down a...

amnotascientist

Newbie

463 Views

1 replies

0 likes

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Solved!! Stops in the middle of a song

Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? I'll be happy if someone replays

Casual Listener

Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? 😞   I'll be ha...

ecalmes94

Casual Listener

16798 Views

18 replies

0 likes

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Solved!! Spotify keeps playing songs from the other iPhone

i live in an apartment, usually playing Spotify iPhone with bluetooth speakers.when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few seconds spotfy changing it back.i dont know why. The i...

Casual Listener

i live in an apartment, usually playing Spotify iPhone with bluetooth speakers. when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few s...

Tham27

Casual Listener

4981 Views

4 replies

0 likes

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Offline music is deleted if my iPhone is turning off.

It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists that I marked the offline before, but the songs are ...

Regular

It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists t...

HillEasterner

Casual Listener

1003 Views

3 replies

0 likes

iOS
iphone
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Solved!! My Playlists do not appear on my phone

I have an iPhone. I can open the Spotify app on my phone. But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred" ?? I have a premium account. I should be able to view and listen to my playlists on my phone. I could ...

Newbie

I have an iPhone.  I can open the Spotify app on my phone.  But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred"  ??  I have a premium account...

Jo1013

Casual Listener

3458 Views

7 replies

0 likes

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My iOS App Still Show "Your Playlists" Instead of "Your Library" at Right Bottom

Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...

Casual Listener

Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...

user-removed

Not applicable

458 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify not playing when headphones are plugged in on iphone 5s

The app seems to not respond or play any tack when i connect my iphone headphones and press play.Please help

Newbie

The app seems to not respond or play any tack when i connect my iphone headphones and press play. Please help

Spotify1636

Newbie

29071 Views

5 replies

1 likes

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  • 1 likes

Spotify uses up all my data even with mobile data off

I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1.I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days.I have a huge mobile data bill due to this. The screenshot below was taken doing the following...

Newbie

I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1. I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days. I have a huge mobile data bill due to t...

prad-beat

Newbie

837 Views

2 replies

0 likes

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Spotify won't play through USB in my car...

I just updated to IOS 10 and now spotify will no longer play when I plug in the USB to my car stereo... When I plug it in, it will play on my phone but not through the speakers. I've tried reinstalling spotify and that didn't work. Is anyone else hav...

Newbie

I just updated to IOS 10 and now spotify will no longer play when I plug in the USB to my car stereo... When I plug it in, it will play on my phone but not through the speakers. I've tried reinstalli...

pisaacks

Newbie

9115 Views

4 replies

1 likes

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'Spotify can't open this type of link on this device'

I have a new iPad Pro and I'm trying to listen to a podcast on the Spotify app. I have version 8.4.17.686. I can listen to music just fine, but whenever I try to listen to any podcast I get the message in the title of this post. Does anyone know how ...

Newbie

I have a new iPad Pro and I'm trying to listen to a podcast on the Spotify app. I have version 8.4.17.686. I can listen to music just fine, but whenever I try to listen to any podcast I get the messa...

SpotCreated

Roadie

2207 Views

1 replies

0 likes

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Superuser Contribution Download overview

Hi guys, I don't see the downloads page on my account. But when I sign in with the spotify account of my boyfriend on the same phone, I do see it (see attachments). We both have spotify premium in the same version, I have An iPhone SE. Can someone he...

Newbie

Hi guys, I don't see the downloads page on my account. But when I sign in with the spotify account of my boyfriend on the same phone, I do see it (see attachments). We both have spotify premium in th...

Fantasmo

Newbie

461 Views

2 replies

0 likes

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Why delete songs from spotify?

I have a lot of nice songs on my playlist, but now some of them are no longer available...why??

Newbie

I have a lot of nice songs on my playlist, but now some of them are no longer available...why??

SpotCreated

Roadie

313 Views

1 replies

0 likes

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  • 1 replies
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I share my Spotify

Hi I share a Spotify account with my mom and it keeps playing on another account, telling me it's listening on each other's phones. How can I make it to stop linking together because we both split it up. Please help I'm a premium member

Newbie

Hi I share a Spotify account with my mom and it keeps playing on another account, telling me it's listening on each other's phones. How can I make it to stop linking together because we both split it...

SpotCreated

Roadie

365 Views

1 replies

0 likes

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  • 1 replies
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Imported songs not synching with mobile phone

I'm doing everything the spotify prompts say to do but nothing works. This is getting extremely frustrating.I have no idea what I'm doing wrong here.

Newbie

I'm doing everything the spotify prompts say to do but nothing works. This is getting extremely frustrating. I have no idea what I'm doing wrong here.

307 Views

0 replies

0 likes

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Ability to see featured artists removed

Previously when I'd click on an album by an artist it would show the featured artists in each song separated by commas under each title. They have removed this feature which is taking away from the music discovering experience and is a feature that n...

Visitor

Previously when I'd click on an album by an artist it would show the featured artists in each song separated by commas under each title. They have removed this feature which is taking away from the m...

383 Views

0 replies

0 likes

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Home Button, Library not on iPad

I downloaded Spotify on an ipad and I can't save a full album. I have to do it one by one. Also, there are no home button or Library buttons. How do I view the artists, songs and playlist without these buttons?

Newbie

I downloaded Spotify on an ipad and I can't save a full album.  I have to do it one by one.  Also, there are no home button or Library buttons.  How do I view the artists, songs and pl...

590 Views

0 replies

0 likes

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Searching for local files on the iPhone

I have successfully transferred the local files from the computer to the spotify and now im downloading in the phone. But i am having a serious problem because I have 1.3k songs and about 98% of them, when i try to put a word inside the file name. Fo...

Newbie

I have successfully transferred the local files from the computer to the spotify and now im downloading in the phone.   But i am having a serious problem because I have 1.3k songs and about 98...

403 Views

0 replies

0 likes

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Sync From PC To Iphone (5s) not working

My PC to phone sync has not been working for a while now and after looking online for what seems like an eternity i have found nothing that will help, i have tried everything free memory, firewall, re download etc etc. but what i think makes this cas...

Casual Listener

My PC to phone sync has not been working for a while now and after looking online for what seems like an eternity i have found nothing that will help, i have tried everything free memory, firewall, r...

428 Views

0 replies

0 likes

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Superuser Contribution Local files not downloading

I have a bunch of local files downloaded onto my phone (8.2.0 on an iPhone 6s), and a handful of them won't download. They appear as unplayable files, but I'm able to play them on my laptop fine. I tried hard closing the app and reopening it, and eac...

Casual Listener

I have a bunch of local files downloaded onto my phone (8.2.0 on an iPhone 6s), and a handful of them won't download. They appear as unplayable files, but I'm able to play them on my laptop fine. I t...

Mattttty13

Casual Listener

1202 Views

3 replies

0 likes

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  • 3 replies
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