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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43346 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108986 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301862 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127790 Views

19 replies

38 likes

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  • 19 replies
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Radio station not available

I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a station. The app suggests to try again with anothe...

Roadie

I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a...

369 Views

0 replies

0 likes

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Problem with connection

Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to load. Now, it won’t let me download my 2 new songs t...

Newbie

Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to l...

350 Views

0 replies

0 likes

  • 350 Views
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Can't download songs for offline.

I cannot download any songs for offline but I have a premium account. 

Newbie

I cannot download any songs for offline but I have a premium account. 

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
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Solved!! playlist image

Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.

Casual Listener

Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.

maurice_ichi

Roadie

664 Views

1 replies

0 likes

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  • 1 replies
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Can't Sync Local Files - Tried Everything

I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out) & when I shuffle the playlist it can come up with a popup tellin...

Newbie

I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works.   I can see the local files on my playlist as they show up under "up next" (greyed out)...

maurice_ichi

Roadie

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Browse Local Files by Artist/Album on Mobile

Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify's catalogue (T Swift, old Chance the Rapper, etc). ...

Visitor

Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify'...

UncannyT

Newbie

1200 Views

2 replies

3 likes

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  • 3 likes

cross platform bug

I play Spotify on Echo but was controlling the songs from my Mac computer.For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When I click, it just acts as a play/pause button instead...

Newbie

I play Spotify on Echo but was controlling the songs from my Mac computer. For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When...

396 Views

0 replies

0 likes

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Fehler bei Limit???

Hallo, ich brauche nach mehreren Versuchen dringend Hilfe. Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig einsehen, wie viele Songs ich wirklich heruntergeladen habe. Natürlich habe i...

Newbie

Hallo,   ich brauche nach mehreren Versuchen dringend Hilfe.    Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig ei...

557 Views

0 replies

0 likes

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Solved!!Superuser Contribution Premium Membership - Local files won't play on iPhone

Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this? I have all on my own wifi network, uninstalled and rei...

Regular

Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this?&nbs...

Chris

Spotify

2852 Views

3 replies

0 likes

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No option to save albums as a premium member

On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away.Now, on my new account with premium, I only have an option to shuffle the album. I can manually save songs one by o...

Casual Listener

On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away. Now, on my new account with premium, I only have an option t...

user-removed

Not applicable

528 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify iOS app skips songs after less than a second

Hey guys, I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skips) When I play this same playlist on my desktop I have zero ...

Casual Listener

Hey guys,   I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skip...

kaabiio

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
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Can't download Spotify App on iPod Touch

Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.

Newbie

Using IOS 5.1.1   Model: 64GB 3rd generation   I'm a premium subscriber.

fspotify4

Casual Listener

7059 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

song unavailable from audio book album

Hi all,I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". On my desktop it works perfectly fine.Any idea what I...

Newbie

Hi all, I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". ...

494 Views

0 replies

0 likes

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Audio book available only 50 out of 149 tracks - only tracks on CD1

Hello,I was aible to listenthe following audio book in the German Spotify "Geisterfjord"until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until track 50 out of 149. The issue seems to be not linked to iO...

Newbie

Hello, I was aible to listenthe following audio book in the German Spotify "Geisterfjord" until track 141 out of 149. Trying to acces the audio book agian today allowed me to listen only until trac...

pebuefr

Newbie

496 Views

2 replies

0 likes

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  • 2 replies
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Stop removing features from the mobile app

What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone.I will stop updating the app starting today because there's really no benefits to it.

Newbie

What if the Spotify team instead of removing features people use, started adding new ones? Or even leaving the app alone. I will stop updating the app starting today because there's really no benefi...

428 Views

0 replies

1 likes

iOS
Other
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Spotify on Chromecast, iphone doesn't work as an remote.

Hi, Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between last time everything worked and now is a couple of weeks)When ...

Newbie

Hi,   Last night i wanted to listen to spotify on my tv through chromecast. I has been working fine but since the last update from spotify and chromecast(yesterday) i doesn't work. (Between la...

379 Views

0 replies

0 likes

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Long loading times

I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear. I wonder if the app is trying to load all the other sections first. Your Library should be the priority, no?

Visitor

I've been finding my library especially takes a long time to load. Even downloaded tracks, which should be local, take a long time to appear.   I wonder if the app is trying to load all the ot...

user-removed

Not applicable

629 Views

2 replies

0 likes

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  • 2 replies
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Artist Shuffle

When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist. The exception to that, for me, is if I have "liked" a song or songs from an a...

Casual Listener

When I follow an artist, I can go to my list of artists I am following and in their page, I can hit Shuffle and it will play from all the songs in Spotify from that artist.    The excepti...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Follow artist always should direct to artists page

Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs. I use the artists page to quickly go to an artist and then...

Regular

Whenever I follow an artist and they appear in my artists tab it appears to arbitrarily link to either the artists actual page (listing their albums and such) or it gives you a list of songs.  I...

wjmwpg

Newbie

2147 Views

4 replies

19 likes

  • 2147 Views
  • 4 replies
  • 19 likes

Playlists deleted

For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared

Newbie

For some reason my playlists have just disappeared,my battery died and when it came back on it asked me to log back in which I've done but my playlists have now disappeared 

ArthurT_T

Gig Goer

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes