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Changed to premium but won't let me log in in the app

Changed to premium but won't let me log in in the app

I couldn't log in in the app because of the 14 days rule. I upgraded to premium, and it still won't me let me login. I can in the web version, but not through the app! 

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4 Replies

Hey @diogolacerda, this is very strange indeed! Are you able to try uninstalling and reinstalling the app to see if this helps to resolve your issue?

Hi! Done that twice already 😞

Thanks for giving that a try, are you able to post a screenshot of what error message you are getting when you attempt to login?

But now it became even weirder. When I acess the acount through the normal login and password, it logs into an older version of my account, with old songs and playlists that I woust to have. This happens in both pc and app versions. But when I login through facebook, it logs into my "normal" and current acount, but I still can only acess it on the computer. In the app, it tells me the same thing about the 14 days which you can see on the printscreen! Thank you for the help!

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