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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

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  • 19 replies
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Spotify Won't display/opperate with Ford Sync 3

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not skip a song with using the vehicles buttons. Was all ...

Newbie

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not sk...

user-removed

Not applicable

998 Views

3 replies

0 likes

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Chromecast audio dropping

I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it to come back. It seems to happen frequently if whil...

Newbie

I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it ...

michaelblight

Newbie

2138 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Playlist interrupted by phone ringing

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck. Thank you!!

Newbie

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck.  Thank you!!

385 Views

0 replies

0 likes

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Spotify on browser only works after one refresh

After entering Spotify i always have to refresh(chrome) the page one time for the music to workThe music player displays a really big time before the refresh and doesn't workEdit: Posted on the wrong category,this is a PC issue :X

Newbie

After entering Spotify i always have to refresh(chrome) the page one time for the music to work The music player displays a really big time before the refresh and doesn't work Edit: Posted on t...

440 Views

0 replies

0 likes

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Spotify keeps telling me that I don't have space for more songs?

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of tracks, but then it ran out of room after not even...

Newbie

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of...

409 Views

0 replies

0 likes

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Solved!! Visualizer error

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have an iPhone 6, spotify 5.5.0, the latest one. Can you...

Casual Listener

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have ...

tomkumaton

Newbie

24724 Views

3 replies

0 likes

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Music playing previous track title of current track title on Infiniti

Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track title of the current song shows the previous song. Th...

Newbie

Hello, i have a 2013 infiniti G37x and use a fourth generation ipod touch to listen to music. I have downloaded the music and it works perfectly fine. The problem is that on my dashboard the track ti...

439 Views

0 replies

0 likes

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Low Volume Output on iOS recently (Spotify or iOS' fault?)

Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my music – I normally keep my loudest volume at a 12 (sto...

Casual Listener

Recently, not this update but the previous one, I've noticed the overall volume from my Spotify app has changed to be significantly lower than usual. I can really tell in my car, where I blast my mus...

stubirds

Newbie

33622 Views

8 replies

2 likes

apple
bug
iOS
low
output
volume
  • 33622 Views
  • 8 replies
  • 2 likes

Shuffle turns off when connecting iPhone to car

I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to. is this an intended feature or is this a bug? Extremely annoying nonetheless.

Regular

I’ve noticed recently in updates that when I connect my iPhone to my car it turns off the shuffle feature on my playlist I was listening to.   is this an intended feature or is this a bug? Ext...

844 Views

0 replies

1 likes

bug
iOS
shuffle
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  • 1 likes

Spotify Update Bug Missing Songs

Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight” Updated to iOS 11 last week and haven’t had problems with Spotify until today

Newbie

Updated my Spotify App and chunks of songs from various artists are gone. ex. Adam Hood - “**bleep** of a Fight”    Updated to iOS 11 last week and haven’t had problems with Spotify until...

424 Views

0 replies

0 likes

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Offline music not playing correctly

Hi everybody, I have been having issues with getting offline songs to play properly.I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10. Any advice?

Newbie

Hi everybody,    I have been having issues with getting offline songs to play properly. I've been having this with playlists and on both Android 4.4.2 and Iphone ios 10.   Any adv...

372 Views

0 replies

0 likes

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Playlist view fail to load when no Internet connection

I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it simply times out and leaves the playlist empty eve...

Music Fan

I'm experiencing problems with the playlist view every day when going to and from work. I guess the playlist tries to sync with Spotify servers and when it fail due to unstable Internet connection it...

677 Views

0 replies

0 likes

iOS 10
IOS 11
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Spotify Family with itunes

Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes.What can i do ? how can i change my payment method ? thanks for your time Alvaro Riquelme

Newbie

Hi everyone I currently have an spotify premium account and want to upgrade to family. i read that i cannot do this by paying trhough itunes. What can i do ? how can i change my payment method ?&nbs...

12147312241

Newbie

1629 Views

3 replies

0 likes

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  • 3 replies
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Ios11 update wont let me use spotify?

Hey, since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help!

Newbie

Hey,   since I updated to ios11 I cannot get onto spotify it just comes up with below messages. Please help! 

Maxim

Spotify Star

580 Views

1 replies

0 likes

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  • 1 replies
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Unable to control Spotify from lock screen

As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up on the control centre, just shows the music app (IOS...

Casual Listener

As the title says I can’t control my Spotify from the lock screen. Pretty annoying when I’m driving as I can’t switch songs through the steering wheel controls. Also noticed it doesn’t even show up o...

zCardwellz

Casual Listener

803 Views

1 replies

0 likes

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  • 1 replies
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Spotify on laptop and iphone "recognises" local files but will not show up on iphone

I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the local files do not show up. I separated the four s...

Newbie

I have four local files on my playlist that will not show up on my iPhone. The local files show up and plays perfectly on my laptop (i'm running a Mac). However, in the same playlist on my phone, the...

411 Views

0 replies

0 likes

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help with app store

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

Newbie

i have payed my receipt on spotify online but now i cant update my apps on apstore, it says me that i need to pay again, so what can i do? can you help me please?

276 Views

0 replies

0 likes

  • 276 Views
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Spotify won't work on my iPhone.

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no errors. However whenever I am not on WiFi a song will s...

Newbie

Hello! I have an iPhone SE that is currently updated to the latest iOS update (11). I have had this problem for a while now. On WiFi Spotify works perfectly and plays just like it should with no erro...

444 Views

0 replies

0 likes

  • 444 Views
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Songs won't sync

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall it, make sure all my local files are on the PC I'm curre...

Newbie

So it's that time again when spotify is taking up a **bleep** ton of space from my phone so in order to get it to go down again, I need to delete it and reinstall it. So, I delete it, reinstall ...

365 Views

0 replies

0 likes

  • 365 Views
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Login not working

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never changed the login nor have I ever logged out, my login w...

Newbie

My Spotify has been the same for over four years and I’ve had premium for at least the last couple years, however this past Sunday I woke up for work and found my Spotify logged out, I’ve never chang...

324 Views

0 replies

0 likes

  • 324 Views
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