Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37288 Views

41 replies

10 likes

  • 37288 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102875 Views

115 replies

12 likes

Other
  • 102875 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

  • 299232 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

  • 125908 Views
  • 19 replies
  • 38 likes

Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

Regular

Hello,   it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...

momwab

Casual Listener

1501 Views

5 replies

0 likes

  • 1501 Views
  • 5 replies
  • 0 likes

Won't let me save music even though storage isn't full

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...

Newbie

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Login issues

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7

Newbie

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name.  This is on iPhone 7 

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Música que se borra constantemente

Buenas tardesquisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede seguido. De igual manera ha pasado con mi iPad aunque sol...

Newbie

Buenas tardes quisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede segu...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! View queue on iPhone

Hi there, I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work? I found this here in the forum - http://community.spotify.com/t5/Spotify-Ideas/View-queue-on-iPhone/idi-p/85581-...

Casual Listener

Hi there,   I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work?   I found this here in the forum - http:/...

chrisfaith

Newbie

16476 Views

11 replies

0 likes

  • 16476 Views
  • 11 replies
  • 0 likes

Flat battery - have to sign in each time

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back! When my iPhone goes flat (or I have to turn it off) and I open Spotify once it comes ...

Regular

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back!   When my iPhone goes flat ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

How can I rollback this last **bleep**ing update??

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or rollback this stupid update??

Newbie

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or r...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Very complicated issue with greyed-out songs

Yes, this is long. Yes, there's a TL;DR. So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playlist on the phone." All of the new tracks are greyed-out and ...

Newbie

Yes, this is long. Yes, there's a TL;DR.   So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playl...

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Free Trial Ended on iPhone. Where can I upgrade to premium?

My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option

Newbie

My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option

SirasTheus1

Newbie

92060 Views

13 replies

22 likes

  • 92060 Views
  • 13 replies
  • 22 likes

Solved!! Issues with Spotify app in iOS 11

Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background. 1.) no control widget on the lock screen while music plays 2.) unable to skip/pause/play song in control center. Only works for the Apple Music...

Regular

Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background.   1.) no control widget on the lock screen while music plays   2.) unable to s...

askmcg

Newbie

9446 Views

2 replies

2 likes

  • 9446 Views
  • 2 replies
  • 2 likes

Local files will not play on mobile device

This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging song that won't sync to my mobile device, even though ...

Visitor

This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging son...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Solved!! Running is missing an iOS

  Why running with detect tempo has been removed on iOS??? 

Casual Listener

    Why running with detect tempo has been removed on iOS??? 

Matthias83

Casual Listener

1440 Views

4 replies

1 likes

  • 1440 Views
  • 4 replies
  • 1 likes

Artist profile photo not adjusting

Hi, I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking out a bit because I just released a new EP and today is r...

Newbie

Hi,  I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

IOS 11 - Spotify pauses when opening and closing apps

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while locked). I will then turn the music back on in the app ...

Newbie

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while lock...

803 Views

0 replies

0 likes

  • 803 Views
  • 0 replies
  • 0 likes

Spotify Won't display/opperate with Ford Sync 3

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not skip a song with using the vehicles buttons. Was all ...

Newbie

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not sk...

user-removed

Not applicable

1030 Views

3 replies

0 likes

  • 1030 Views
  • 3 replies
  • 0 likes

Chromecast audio dropping

I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it to come back. It seems to happen frequently if whil...

Newbie

I have a recurrent problem when using spotify with Google Chromecast Audio, where the audio just stops. The app keeps counting as if playing but nothing plays. I have to skip to the next song for it ...

michaelblight

Newbie

2191 Views

4 replies

5 likes

  • 2191 Views
  • 4 replies
  • 5 likes

Playlist interrupted by phone ringing

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck. Thank you!!

Newbie

Is there a way to turn off your iPhone so it doesn't interrupt a playlist when playing? I've tried Do Not Disturb (the half moon) with no luck.  Thank you!!

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Spotify on browser only works after one refresh

After entering Spotify i always have to refresh(chrome) the page one time for the music to workThe music player displays a really big time before the refresh and doesn't workEdit: Posted on the wrong category,this is a PC issue :X

Newbie

After entering Spotify i always have to refresh(chrome) the page one time for the music to work The music player displays a really big time before the refresh and doesn't work Edit: Posted on t...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Spotify keeps telling me that I don't have space for more songs?

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of tracks, but then it ran out of room after not even...

Newbie

I just got premium and I'd heard that the track limit was 3333, but I've only been able to download about 40 tracks before it tells me that I'm out of room. At first I was able to download a bunch of...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Solved!! Visualizer error

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have an iPhone 6, spotify 5.5.0, the latest one. Can you...

Casual Listener

On a site I found a link (spotify:app:visualizer) to open the music visualizer, however if I try opening it from the search bar it says Cant open this type of link on this device or whatever. I have ...

tomkumaton

Newbie

24839 Views

3 replies

0 likes

  • 24839 Views
  • 3 replies
  • 0 likes