Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43903 Views

44 replies

10 likes

  • 43903 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109444 Views

116 replies

13 likes

Other
  • 109444 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302021 Views

62 replies

16 likes

  • 302021 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127975 Views

19 replies

38 likes

  • 127975 Views
  • 19 replies
  • 38 likes

I can't play songs that I played

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off

Casual Listener

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off  

511 Views

0 replies

0 likes

disappearing songs
Missing Music
unavailable
  • 511 Views
  • 0 replies
  • 0 likes

I can't play music

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...

Casual Listener

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...

Emmifrank101

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

IPhone Spotify Profile showing 0 Playlists - but playlists all set to public

Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...

Visitor

Hello,   I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and man...

Henriquepv

Newbie

1858 Views

3 replies

0 likes

  • 1858 Views
  • 3 replies
  • 0 likes

Web links not working on mobile app

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...

Casual Listener

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...

losingstarlight

Casual Listener

1726 Views

1 replies

0 likes

  • 1726 Views
  • 1 replies
  • 0 likes

Login on iPhone doesn't recognise Premium Account

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...

Newbie

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Premium does not work

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?

Newbie

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?

jsannn

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

Newbie

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11.   The issue is that if your i...

645 Views

0 replies

0 likes

  • 645 Views
  • 0 replies
  • 0 likes

Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

Roadie

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS?   &nb...

860 Views

0 replies

0 likes

  • 860 Views
  • 0 replies
  • 0 likes

Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

Casual Listener

Hi   I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

Newbie

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

Casual Listener

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...

marinacurutchet

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

Newbie

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do?   best regards Anders

Maxim

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!! Just bought Premium, but I still have limited skips and can't choose songs freely

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...

Visitor

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...

Henryarm

Newbie

22472 Views

3 replies

1 likes

  • 22472 Views
  • 3 replies
  • 1 likes

Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

Newbie

Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...

Barirarehmankha

Newbie

1813 Views

5 replies

0 likes

  • 1813 Views
  • 5 replies
  • 0 likes

iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

Casual Listener

*** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones.   One phone can see the MacBook when Spotify is open, one cannot.  This happened when w...

arretx

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

Newbie

Hi,   I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

Newbie

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...

kasperkamperman

Music Fan

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

Newbie

When I log off Spotify music pauses on my Polk Omni s2.  I can push the play button on the speaker and music continues where I left off when I logged off.  Have the speaker also linked with...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

Newbie

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets.   ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

Regular

Hello,   it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...

momwab

Casual Listener

1518 Views

5 replies

0 likes

  • 1518 Views
  • 5 replies
  • 0 likes