Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233065 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114620 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443423 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304080 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?
Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?
Casual Listener
31981 Views
5 replies
4 likes
I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...
I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a sea...
Casual Listener
1265 Views
1 replies
0 likes
Some of the songs won't play, even though Spotify says that they're playing. The songs are all downloaded.
Some of the songs won't play, even though Spotify says that they're playing. The songs are all downloaded.
Spotify
1119 Views
4 replies
0 likes
I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems
I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems
914 Views
0 replies
0 likes
So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!
So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...
362 Views
0 replies
0 likes
ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...
ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...
346 Views
0 replies
0 likes
Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!
Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....
346 Views
0 replies
0 likes
So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...
So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...
Casual Listener
686 Views
2 replies
0 likes
I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...
I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...
813 Views
0 replies
0 likes
This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...
This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...
496 Views
0 replies
0 likes
When playing a song it goes mute mid song. Not logged into any other devices.
When playing a song it goes mute mid song. Not logged into any other devices.
Roadie
767 Views
1 replies
0 likes
my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. It's been like this for almost two weeks, while spotify wi...
my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. I...
399 Views
0 replies
0 likes
I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?
I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?
Roadie
728 Views
3 replies
0 likes
A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local files I had added were gone. When I tried to add them ...
A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local fil...
522 Views
0 replies
0 likes
Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off
Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off
517 Views
0 replies
0 likes
So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...
So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...
Casual Listener
545 Views
2 replies
0 likes
Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...
Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and man...
Newbie
1868 Views
3 replies
0 likes
I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...
I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...
Casual Listener
1735 Views
1 replies
0 likes
I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...
I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...
369 Views
0 replies
0 likes
Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?
Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?
Community Legend
434 Views
1 replies
0 likes
