Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43991 Views

44 replies

10 likes

  • 43991 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109511 Views

116 replies

13 likes

Other
  • 109511 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
  • 1673 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302035 Views

62 replies

16 likes

  • 302035 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

Newbie

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...

385 Views

0 replies

1 likes

iOS
  • 385 Views
  • 0 replies
  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

Casual Listener

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...

Ijashanaa

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

Newbie

I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.

1111 Views

0 replies

2 likes

  • 1111 Views
  • 0 replies
  • 2 likes

Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

Newbie

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...

Melody

Spotify

855 Views

4 replies

0 likes

  • 855 Views
  • 4 replies
  • 0 likes

Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

Casual Listener

Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

dag21

Casual Listener

31967 Views

5 replies

4 likes

  • 31967 Views
  • 5 replies
  • 4 likes

You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

Casual Listener

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...

PabloSC

Casual Listener

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Cant play music through Bluetooth in ford focus 2016

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems

Newbie

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems 

909 Views

0 replies

0 likes

  • 909 Views
  • 0 replies
  • 0 likes

I can’t see an album anymore

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!

Newbie

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Albums are not sectioned in Artists under Your Library on iOS

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...

Newbie

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Cannot login today

Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!

Newbie

Hi,   I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Not working

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...

Casual Listener

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...

SonicSpeedy

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Overheating iphone

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...

Newbie

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...

801 Views

0 replies

0 likes

Battery performance
Overheating
  • 801 Views
  • 0 replies
  • 0 likes

Music playing on iphone when I try to play it on my Dell laptop

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...

Newbie

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Keeps stopping mid song

When playing a song it goes mute mid song. Not logged into any other devices.

Visitor

When playing a song it goes mute mid song. Not logged into any other devices.

jmdesin892

Roadie

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

spotify will not connect to wifi no matter what

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. It's been like this for almost two weeks, while spotify wi...

Newbie

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating  the phone. I...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

HELP, premium?

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

Casual Listener

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

jmdesin892

Roadie

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Specific local files not appearing on mobile

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local files I had added were gone. When I tried to add them ...

Newbie

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local fil...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

I can't play songs that I played

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off

Casual Listener

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off  

511 Views

0 replies

0 likes

disappearing songs
Missing Music
unavailable
  • 511 Views
  • 0 replies
  • 0 likes