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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67920 Views
  • 16 replies
  • 37 likes
  • 67920 Views
  • 16 replies
  • 37 likes

Volvo Sensus Connect problem with player

Moderator JackS wroteModerator 2 weeks ago Status changed to: ClosedHi all, After speaking with the product teams and developers in depth about this, we've concluded that this is something that we'll stop supporting. This is because we don't directl...

  • Regular
  • Moderator JackS wrote Moderator    2 weeks ago   Status changed to: Closed Hi all,   After speaking with the product teams and developers in depth about this, we'...
  • 414 Views
  • 0 replies
  • 1 likes
  • 414 Views
  • 0 replies
  • 1 likes

Getting Premium Account on AppStore

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

  • Newbie
  • I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Your Library changed to Your Playlists test

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'. I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one which I made today and when I log in, it doesn't show 'Your Li...

  • Visitor
  • In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'.   I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one...
  • RG17
  • Regular
  • 3885 Views
  • 18 replies
  • 0 likes
  • Your Library
    your playlists
  • 3885 Views
  • 18 replies
  • 0 likes

Playlist Loading

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then take forever to load the rest or not load at all. ...

  • Newbie
  • Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then...
  • heapify
  • Newbie
  • 1755 Views
  • 5 replies
  • 9 likes
  • 1755 Views
  • 5 replies
  • 9 likes

Spotify on connected drive

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometimes, i've got issue with the connexion wich forces m...

  • Newbie
  • Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometim...
  • 459 Views
  • 0 replies
  • 0 likes
  • 459 Views
  • 0 replies
  • 0 likes

Empty playlists

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are empty. - Tried the same on Android where the songs ...

  • Newbie
  • I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are ...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

issue syncing local songs from Computer to iPhone 7

Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was from my Phone, it displays 6 songs in total. The last photo however...

  • Newbie
  • Attached are three files that display my issue.    The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was f...
  • Urten
  • Newbie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

No puedo observar las portadas de los artistas, álbumes, etc.

Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes. Ayuda por favor ya llevo mucho tiempo con este pr...

  • Newbie
  • Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes...
  • 556 Views
  • 0 replies
  • 0 likes
  • 556 Views
  • 0 replies
  • 0 likes

Initially cannot updates App on my iphone 7P. Then I delete the App, trying to re-installed, cannot.

Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.

  • Newbie
  • Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

after App update, app won't open on iPhone

I recently updated the app to the most current version, and now the app won't open at all.

  • Casual Listener
  • I recently updated the app to the most current version, and now the app won't open at all. 
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Missig "radio" function on iPhone

I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.

  • Newbie
  • I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

IOS Update 8.4.17

Anyone know what this update is?

  • Roadie
  • Anyone know what this update is?
  • y0uri
  • Casual Listener
  • 764 Views
  • 1 replies
  • 0 likes
  • 764 Views
  • 1 replies
  • 0 likes

testing songs

the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my friend with the same phone and spotify doesn't have...

  • Newbie
  • the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my ...
  • Maxim
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

I have no daily mix

No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?

  • Newbie
  • No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?
  • kolejli
  • Casual Listener
  • 1000 Views
  • 8 replies
  • 0 likes
  • 1000 Views
  • 8 replies
  • 0 likes

Play button/link missing from folder with multiple albums on new iOS app

Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play button is gone!Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to play one album or playlist at the time rather than listening to all song...

  • Regular
  • Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play <All Songs> button is gone! Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to...
  • Vanderg
  • Newbie
  • 3647 Views
  • 23 replies
  • 30 likes
  • 3647 Views
  • 23 replies
  • 30 likes

Terrible audio quality on Spotify Free

A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do. The audio quality is comparable to a 85kbit/sec MP...

  • Casual Listener
  • A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do....
  • 1069 Views
  • 0 replies
  • 0 likes
  • audio quality
    problem
  • 1069 Views
  • 0 replies
  • 0 likes

View albums under artist rather than every song

iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS. When you select an artist under the artist section of the downloaded music it should present you with a list of albums and an option to view all ...

  • Newbie
  • iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS.  When you select an artist under the artist section of the downloaded music it should pre...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Remote control from Mac wont play playlist in reverse order on iPhone

Hi there, At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), started running in to a very frustrating error. I like to play m...

  • Casual Listener
  • Hi there,   At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), star...
  • vareynick
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Solved!! No suggested songs for iPhone?

I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequently brags about how he'd find great songs because o...

  • Regular
  • I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequen...
  • Portonova
  • Regular
  • 1500 Views
  • 8 replies
  • 0 likes
  • 1500 Views
  • 8 replies
  • 0 likes

Solved!! Local Files won't sync

After updating to the latest Spotify version (both on iPhone and Desktop), I found that newly added Local Files will not sync to the playlists on the iPhone. They still show up in the playlist, but they won't be playable as songs in an unsynced playl...

  • Visitor
  • After updating to the latest Spotify version (both on iPhone and Desktop), I found that newly added Local Files will not sync to the playlists on the iPhone. They still show up in the playlist, but t...
  • dancinpantz
  • Casual Listener
  • 15687 Views
  • 5 replies
  • 0 likes
  • 15687 Views
  • 5 replies
  • 0 likes