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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

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Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

Newbie

Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...

Barirarehmankha

Newbie

1731 Views

5 replies

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iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

Casual Listener

*** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones.   One phone can see the MacBook when Spotify is open, one cannot.  This happened when w...

arretx

Casual Listener

435 Views

1 replies

0 likes

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Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

Newbie

Hi,   I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...

496 Views

0 replies

1 likes

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Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

Newbie

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...

kasperkamperman

Music Fan

1094 Views

3 replies

0 likes

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Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

Newbie

When I log off Spotify music pauses on my Polk Omni s2.  I can push the play button on the speaker and music continues where I left off when I logged off.  Have the speaker also linked with...

403 Views

0 replies

0 likes

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Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

Newbie

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets.   ...

436 Views

0 replies

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Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

Regular

Hello,   it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...

momwab

Casual Listener

1463 Views

5 replies

0 likes

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Won't let me save music even though storage isn't full

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...

Newbie

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...

303 Views

0 replies

0 likes

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Login issues

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7

Newbie

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name.  This is on iPhone 7 

295 Views

0 replies

0 likes

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Música que se borra constantemente

Buenas tardesquisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede seguido. De igual manera ha pasado con mi iPad aunque sol...

Newbie

Buenas tardes quisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede segu...

346 Views

0 replies

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Solved!! View queue on iPhone

Hi there, I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work? I found this here in the forum - http://community.spotify.com/t5/Spotify-Ideas/View-queue-on-iPhone/idi-p/85581-...

Casual Listener

Hi there,   I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work?   I found this here in the forum - http:/...

chrisfaith

Newbie

16288 Views

11 replies

0 likes

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Flat battery - have to sign in each time

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back! When my iPhone goes flat (or I have to turn it off) and I open Spotify once it comes ...

Regular

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back!   When my iPhone goes flat ...

347 Views

0 replies

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How can I rollback this last **bleep**ing update??

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or rollback this stupid update??

Newbie

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or r...

392 Views

0 replies

0 likes

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Very complicated issue with greyed-out songs

Yes, this is long. Yes, there's a TL;DR. So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playlist on the phone." All of the new tracks are greyed-out and ...

Newbie

Yes, this is long. Yes, there's a TL;DR.   So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playl...

587 Views

0 replies

0 likes

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Free Trial Ended on iPhone. Where can I upgrade to premium?

My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option

Newbie

My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option

SirasTheus1

Newbie

91977 Views

13 replies

22 likes

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Solved!! Issues with Spotify app in iOS 11

Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background. 1.) no control widget on the lock screen while music plays 2.) unable to skip/pause/play song in control center. Only works for the Apple Music...

Regular

Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background.   1.) no control widget on the lock screen while music plays   2.) unable to s...

askmcg

Newbie

9398 Views

2 replies

2 likes

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Local files will not play on mobile device

This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging song that won't sync to my mobile device, even though ...

Visitor

This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging son...

468 Views

0 replies

0 likes

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Solved!! Running is missing an iOS

  Why running with detect tempo has been removed on iOS??? 

Casual Listener

    Why running with detect tempo has been removed on iOS??? 

Matthias83

Casual Listener

1401 Views

4 replies

1 likes

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Artist profile photo not adjusting

Hi, I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking out a bit because I just released a new EP and today is r...

Newbie

Hi,  I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking ...

326 Views

0 replies

0 likes

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IOS 11 - Spotify pauses when opening and closing apps

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while locked). I will then turn the music back on in the app ...

Newbie

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while lock...

796 Views

0 replies

0 likes

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