Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

235548 Views

56 replies

13 likes

  • 235548 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158179 Views

507 replies

108 likes

  • 158179 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108138 Views

19 replies

38 likes

  • 108138 Views
  • 19 replies
  • 38 likes

Solved!! My premium account I've had for over 2 years is now saying it's free

My premium account I've been usingFor 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says I have paid for my account. Not sure what is going o...

Casual Listener

My premium account I've been using For 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says...

Maxim

Spotify Star

688 Views

5 replies

0 likes

  • 688 Views
  • 5 replies
  • 0 likes

Spotify on iOS not playing on pioneer head unit

I have a pioneer head unit with the latest firmware installed. It also has the Spotify app option to allow control of Spotify through the unit. As of the last update to the app on my iPhone, Spotify no longer plays on the head unit. It has to be swit...

Newbie

I have a pioneer head unit with the latest firmware installed. It also has the Spotify app option to allow control of Spotify through the unit. As of the last update to the app on my iPhone, Spotify ...

564 Views

0 replies

1 likes

  • 564 Views
  • 0 replies
  • 1 likes

Spotify Premium Vodafone deal not working

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 hours ago.Any idea how to fix this?

Newbie

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 ho...

Robert_W

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Ads

Before I would listen to an ad and get 30 minutes free which was good for my drive to work..but now I am listening to three ads after every two songs?! What can I do besides getting premium to go back to ads every 30 minutes

Casual Listener

Before I would listen to an ad and get 30 minutes free which was good for my drive to work..but now I am listening to three ads after every two songs?! What can I do besides getting premium to go bac...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Music from a previous search keeps coming back!!!

No matter what I do, Julie Andrews keeps interrupting my playlist music. I don't have a Julie Andrews playlist. I previously listened to her from a search but now I can't turn her off!@#$%^&*( HELP!

Casual Listener

No matter what I do, Julie Andrews keeps interrupting my playlist music. I don't have a Julie Andrews playlist. I previously listened to her from a search but now I can't turn her off!@#$%^&*( &...

193 Views

0 replies

0 likes

  • 193 Views
  • 0 replies
  • 0 likes

Album Repeat keeps turning on by itself

The repeat toggle turns itself on constantly, even though I have turned it off over and over again. It seems to randomly turn on, and half the time I don't notice until the album starts randomly repeating. I have uninstalled Spotify and reinstalled w...

Newbie

The repeat toggle turns itself on constantly, even though I have turned it off over and over again. It seems to randomly turn on, and half the time I don't notice until the album starts randomly...

1483 Views

0 replies

1 likes

Bugged playback
iOS 10
repeat
  • 1483 Views
  • 0 replies
  • 1 likes

not playing all of downloaded songs

Last weekend I was at the lake, so no wifi, but I tried to play an album I downloaded (so it's in my phone, right?). Perhaps 10 seconds of a selection would play, then it would stop and go to the next one. Plays fine when I'm home, but if the album i...

Newbie

Last weekend I was at the lake, so no wifi, but I tried to play an album I downloaded (so it's in my phone, right?).  Perhaps 10 seconds of a selection would play, then it would stop and go to t...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Solved!! Downloaded Premium trial, nothing plays more than 10 seconds and the tracks skip by themselves.

I've been using spotify web player for free for about a year now seamlessly.Today I decided to download the 30 day premium trial on my iPhone 6s, now nothing works. The web player plays maybe 5 seconds of a song, then starts frantically skipping thro...

Casual Listener

I've been using spotify web player for free for about a year now seamlessly. Today I decided to download the 30 day premium trial on my iPhone 6s, now nothing works.   The web player plays ma...

asdrawnomer

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

How do I search for a song within a large Playlist on Ipad?

In searching through community I thought there was a post saying this was available. I downloaded most current upgrade today 8.4.8 but I still do not see it. Thank you.

Music Fan

In searching through community I thought there was a post saying this was available.  I downloaded most current upgrade today 8.4.8 but I still do not see it.  Thank you. 

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Solved!! Search for track by uri?

Hello!I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any help!

Regular

Hello! I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any h...

MattSuda

Spotify Star

14004 Views

3 replies

0 likes

his
keywords
Search
Search Tab
Uri
URL
  • 14004 Views
  • 3 replies
  • 0 likes

Playlist Filter Search

Gboard not showing while using the Playlist filter search

Newbie

Gboard not showing while using the Playlist filter search

156 Views

0 replies

0 likes

  • 156 Views
  • 0 replies
  • 0 likes

Problems opening shared music via Whatsapp

Back when someone shared a song with me on WhatsApp, I clicked on the link and Spotify opened it up straight to the song. Now, when I click on the link, a message appears that says to play I need the Spotify application and two options, "use the spot...

Newbie

Back when someone shared a song with me on WhatsApp, I clicked on the link and Spotify opened it up straight to the song. Now, when I click on the link, a message appears that says to play I need the...

324 Views

0 replies

1 likes

  • 324 Views
  • 0 replies
  • 1 likes

Podcast episode info?

How do you read the info for a podcast episode on iPhone? Podcast episodes usually have descriptions on what the actual episode is about, since the titles are often vague. Every other podcast app (apple for example) has a way to view this info. It's ...

Newbie

How do you read the info for a podcast episode on iPhone? Podcast episodes usually have descriptions on what the actual episode is about, since the titles are often vague. Every other podcast app (ap...

668 Views

0 replies

2 likes

  • 668 Views
  • 0 replies
  • 2 likes

Public Playlist problems

I have a playlist named "Aleteo & Party" but a few days ago my friends can't golpe me because the list dosnt appears to them when the search it and i have Public this playlist. What could be the problem??

Newbie

I have a playlist named "Aleteo & Party" but a few days ago my friends can't golpe me because the list dosnt appears to them when the search it and i have Public this playlist. What could be the ...

153 Views

0 replies

0 likes

  • 153 Views
  • 0 replies
  • 0 likes

music won't play

i have spotify premium and some of the songs i click on will not play even if i add them to a playlist or go to the album or anything

Casual Listener

i have spotify premium and some of the songs i click on will not play even if i add them to a playlist or go to the album or anything

capncrockett

Casual Listener

589 Views

4 replies

1 likes

  • 589 Views
  • 4 replies
  • 1 likes

[Toyota Camry + iPhone] Can't go to next song

Question: How do I go to the next song track using the buttons on the steering wheel? I have a 2017 Camry and connect to the car using iPhone 6+. I've read some posts related to the partnership between Entune and Spotify. I don't really care about ho...

Newbie

Question: How do I go to the next song track using the buttons on the steering wheel? I have a 2017 Camry and connect to the car using iPhone 6+.    I've read some posts related to the pa...

995 Views

0 replies

1 likes

  • 995 Views
  • 0 replies
  • 1 likes

Spotify chrome cast volume unaffected by iOS lock screen volume

On an iPhone 7 plus, when playing Spotify through chrome cast I find that the iOS lock screen volume doesn't not seem to be linked to the volume of music being played through chromecast. This is inconvenient because requires opening Spotify app then ...

Newbie

On an iPhone 7 plus, when playing Spotify through chrome cast I find that the iOS lock screen volume doesn't not seem to be linked to the volume of music being played through chromecast. This is inco...

254 Views

0 replies

2 likes

  • 254 Views
  • 0 replies
  • 2 likes

Samsung Gear S3 Remote Mode Issue with iPhone

Hey Guys, i revently bought a Samsung Gear S3 and installed the latest Spotify Application from the Samsung Store. Everything is working fine except that i dont have the option to stream my music to another device. If I chose the Tab where i can set ...

Newbie

Hey Guys,   i revently bought a Samsung Gear S3 and installed the latest Spotify Application from the Samsung Store. Everything is working fine except that i dont have the option to stream my ...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes