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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30747 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95479 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293895 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123811 Views

19 replies

38 likes

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  • 19 replies
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Overheating iphone

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...

Newbie

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...

776 Views

0 replies

0 likes

Battery performance
Overheating
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Music playing on iphone when I try to play it on my Dell laptop

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...

Newbie

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...

474 Views

0 replies

0 likes

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Keeps stopping mid song

When playing a song it goes mute mid song. Not logged into any other devices.

Visitor

When playing a song it goes mute mid song. Not logged into any other devices.

jmdesin892

Roadie

743 Views

1 replies

0 likes

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  • 1 replies
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spotify will not connect to wifi no matter what

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. It's been like this for almost two weeks, while spotify wi...

Newbie

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating  the phone. I...

373 Views

0 replies

0 likes

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HELP, premium?

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

Casual Listener

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

jmdesin892

Roadie

667 Views

3 replies

0 likes

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  • 3 replies
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Specific local files not appearing on mobile

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local files I had added were gone. When I tried to add them ...

Newbie

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local fil...

498 Views

0 replies

0 likes

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  • 0 replies
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I can't play songs that I played

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off

Casual Listener

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off  

501 Views

0 replies

0 likes

disappearing songs
Missing Music
unavailable
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I can't play music

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...

Casual Listener

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...

Emmifrank101

Casual Listener

513 Views

2 replies

0 likes

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  • 2 replies
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IPhone Spotify Profile showing 0 Playlists - but playlists all set to public

Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...

Visitor

Hello,   I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and man...

Henriquepv

Newbie

1818 Views

3 replies

0 likes

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  • 3 replies
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Web links not working on mobile app

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...

Casual Listener

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...

losingstarlight

Casual Listener

1704 Views

1 replies

0 likes

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  • 1 replies
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Login on iPhone doesn't recognise Premium Account

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...

Newbie

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...

347 Views

0 replies

0 likes

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Premium does not work

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?

Newbie

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?

jsannn

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

Newbie

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11.   The issue is that if your i...

620 Views

0 replies

0 likes

  • 620 Views
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Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

Roadie

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS?   &nb...

832 Views

0 replies

0 likes

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Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

Casual Listener

Hi   I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...

350 Views

0 replies

0 likes

  • 350 Views
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Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

Newbie

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...

328 Views

0 replies

0 likes

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[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

Casual Listener

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...

marinacurutchet

Casual Listener

572 Views

2 replies

0 likes

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  • 2 replies
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Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

Newbie

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do?   best regards Anders

Maxim

Spotify Star

688 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Just bought Premium, but I still have limited skips and can't choose songs freely

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...

Visitor

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...

Henryarm

Newbie

22109 Views

3 replies

1 likes

  • 22109 Views
  • 3 replies
  • 1 likes

Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

Newbie

Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...

Barirarehmankha

Newbie

1731 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes