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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37121 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125824 Views

19 replies

38 likes

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My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

Newbie

  "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...

435 Views

0 replies

0 likes

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Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

Newbie

Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.

329 Views

0 replies

0 likes

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[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

Newbie

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...

376 Views

0 replies

1 likes

iOS
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  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

Casual Listener

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...

Ijashanaa

Casual Listener

661 Views

2 replies

0 likes

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  • 2 replies
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Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

Newbie

I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.

1094 Views

0 replies

2 likes

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Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

Newbie

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...

Melody

Spotify

843 Views

4 replies

0 likes

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Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

Casual Listener

Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

dag21

Casual Listener

31926 Views

5 replies

4 likes

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You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

Casual Listener

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...

PabloSC

Casual Listener

1247 Views

1 replies

0 likes

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  • 1 replies
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Cant play music through Bluetooth in ford focus 2016

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems

Newbie

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems 

898 Views

0 replies

0 likes

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I can’t see an album anymore

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!

Newbie

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...

349 Views

0 replies

0 likes

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Albums are not sectioned in Artists under Your Library on iOS

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...

Newbie

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...

335 Views

0 replies

0 likes

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Cannot login today

Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!

Newbie

Hi,   I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....

334 Views

0 replies

0 likes

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Not working

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...

Casual Listener

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...

SonicSpeedy

Casual Listener

660 Views

2 replies

0 likes

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Overheating iphone

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...

Newbie

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...

794 Views

0 replies

0 likes

Battery performance
Overheating
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Music playing on iphone when I try to play it on my Dell laptop

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...

Newbie

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...

484 Views

0 replies

0 likes

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Keeps stopping mid song

When playing a song it goes mute mid song. Not logged into any other devices.

Visitor

When playing a song it goes mute mid song. Not logged into any other devices.

jmdesin892

Roadie

756 Views

1 replies

0 likes

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  • 1 replies
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spotify will not connect to wifi no matter what

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating the phone. It's been like this for almost two weeks, while spotify wi...

Newbie

my iphone updated to the newest version of spotify and IOS 11 will simply not connect to the wifi. I've tried restarting it, deleting the app (losing all my downloads) and updating  the phone. I...

384 Views

0 replies

0 likes

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HELP, premium?

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

Casual Listener

I have a subscription deducted from my apple account every month, this month have they been withdrawn but I do not have the sportify premium?

jmdesin892

Roadie

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes