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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81812 Views
  • 19 replies
  • 37 likes
  • 81812 Views
  • 19 replies
  • 37 likes

Solved!! Streaming Quality 'Automatic' option ??

In setttings under Streaming Quality there is a new option labeled 'Automatic (recommended)'. What exactly does this option do? I've seen some people suggest that is lowers the quality to normal while using cellular data, and raises it while on wifi....

  • Regular
  • In setttings under Streaming Quality there is a new option labeled 'Automatic (recommended)'. What exactly does this option do?   I've seen some people suggest that is lowers the quality to no...
  • anugrahandi
  • Newbie
  • 82774 Views
  • 49 replies
  • 15 likes
  • 82774 Views
  • 49 replies
  • 15 likes

Music cuts off

Whenever I click out of the app my music stops playing 

  • Newbie
  • Whenever I click out of the app my music stops playing  
  • Swanny
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Solved!! Local Files to my phone

I'm trying to convert some youtube songs into Spotify and i got them into my PC. I'm adding the songs to my main playlist, but the song is no where to find on my playlist at my phone. My pc are using a internet cable and my phone are connected to wir...

  • Newbie
  • I'm trying to convert some youtube songs into Spotify and i got them into my PC. I'm adding the songs to my main playlist, but the song is no where to find on my playlist at my phone. My pc are using...
  • Swanny
  • Community Legend
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

is there a way to escape german songs?

We (Venezuelan/Austrian couple) are new on Spotify.I assume living in Austria brings automatically the german version of the iOS app.Sadly, many lists are german-based and (for our taste too) many german songs pop up during shuffle playback.Is there ...

  • Newbie
  • We (Venezuelan/Austrian couple) are new on Spotify. I assume living in Austria brings automatically the german version of the iOS app. Sadly, many lists are german-based and (for our taste too) man...
  • SaraiSound
  • Roadie
  • 643 Views
  • 2 replies
  • 0 likes
  • 643 Views
  • 2 replies
  • 0 likes

Solved!! Spotify running has disappeared

It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??

  • Newbie
  • It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??
  • NiekVI
  • Casual Listener
  • 1583 Views
  • 1 replies
  • 2 likes
  • 1583 Views
  • 1 replies
  • 2 likes

Volume Problem on JBL Headphones [FIX]

Hi guys!For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS):Gear Icon > Stream Quality > Change to Extreme Qualityand thats it!

  • Music Fan
  • Hi guys! For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS): Gear Icon > Stream Quality > Change to Extreme Quality and tha...
  • 24657 Views
  • 0 replies
  • 2 likes
  • Bluetooth problems
    headphones
    JBL
    volume
  • 24657 Views
  • 0 replies
  • 2 likes

Volume on Bluetooth Headphones too low on iPhone

When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any help would be appreciated. Thanks!

  • Newbie
  • When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any...
  • M48277
  • Music Fan
  • 30420 Views
  • 9 replies
  • 1 likes
  • 30420 Views
  • 9 replies
  • 1 likes

No metadata over bluetooth in 2014 Honda Civic

Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...) however when using Spotify the system sees all music as "...

  • Casual Listener
  • Hi Spotify!   So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...
  • KandaceHayes
  • Newbie
  • 5352 Views
  • 2 replies
  • 4 likes
  • 5352 Views
  • 2 replies
  • 4 likes

Recently played artist takes me to album, not artist page

Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is not a recently played item labeled as "Album • by …". It's ...

  • Newbie
  • Hi Spotify!   I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is...
  • 566 Views
  • 0 replies
  • 0 likes
  • artist page
    Recently played artist
  • 566 Views
  • 0 replies
  • 0 likes

Podcasts don't work on iPad? How can this be?

I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege this? Where is the fix? I've seen other threads wh...

  • Newbie
  • I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege...
  • IAreSkissors
  • Casual Listener
  • 3000 Views
  • 1 replies
  • 7 likes
  • podcast
  • 3000 Views
  • 1 replies
  • 7 likes

Playlist playing songs not in it

Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find it super annoying, since I bear with the barrage o...

  • Newbie
  • Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find...
  • Bittencourt
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

HSQ Rides Again songs not correct

The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs on the album.

  • Newbie
  • The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

Solved!! ios 7

Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music? Thanks

  • Casual Listener
  • Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music?   Thanks
  • Swanny
  • Community Legend
  • 1440 Views
  • 3 replies
  • 0 likes
  • 1440 Views
  • 3 replies
  • 0 likes

Radio station not available

I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a station. The app suggests to try again with anothe...

  • Roadie
  • I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Problem with connection

Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to load. Now, it won’t let me download my 2 new songs t...

  • Newbie
  • Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to l...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Can't download songs for offline.

I cannot download any songs for offline but I have a premium account. 

  • Newbie
  • I cannot download any songs for offline but I have a premium account. 
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! playlist image

Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.

  • Casual Listener
  • Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.
  • maurice_ichi
  • Roadie
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Can't Sync Local Files - Tried Everything

I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out) & when I shuffle the playlist it can come up with a popup tellin...

  • Newbie
  • I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works.   I can see the local files on my playlist as they show up under "up next" (greyed out)...
  • maurice_ichi
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Browse Local Files by Artist/Album on Mobile

Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify's catalogue (T Swift, old Chance the Rapper, etc). ...

  • Visitor
  • Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify'...
  • UncannyT
  • Newbie
  • 1009 Views
  • 2 replies
  • 3 likes
  • 1009 Views
  • 2 replies
  • 3 likes

cross platform bug

I play Spotify on Echo but was controlling the songs from my Mac computer.For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When I click, it just acts as a play/pause button instead...

  • Newbie
  • I play Spotify on Echo but was controlling the songs from my Mac computer. For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes