Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

  • 30741 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95468 Views

115 replies

12 likes

Other
  • 95468 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293889 Views

60 replies

15 likes

  • 293889 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123801 Views

19 replies

38 likes

  • 123801 Views
  • 19 replies
  • 38 likes

It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

Casual Listener

 I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...

Brucker907

Casual Listener

1657 Views

1 replies

1 likes

I can't play just one album or playlist.
  • 1657 Views
  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

Newbie

Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...

Brucker907

Casual Listener

4139 Views

1 replies

3 likes

  • 4139 Views
  • 1 replies
  • 3 likes

Spotify says it's Offline when my Mobile Data is on (3G)

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm definitely not! I just want want to be able to drive a...

Newbie

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm def...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

Casual Listener

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 

Puble

Casual Listener

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

Newbie

Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

Newbie

  "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

Newbie

Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

Newbie

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...

364 Views

0 replies

1 likes

iOS
  • 364 Views
  • 0 replies
  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

Casual Listener

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...

Ijashanaa

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

Newbie

I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.

1078 Views

0 replies

2 likes

  • 1078 Views
  • 0 replies
  • 2 likes

Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

Newbie

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...

Melody

Spotify

818 Views

4 replies

0 likes

  • 818 Views
  • 4 replies
  • 0 likes

Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

Casual Listener

Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

dag21

Casual Listener

31874 Views

5 replies

4 likes

  • 31874 Views
  • 5 replies
  • 4 likes

You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

Casual Listener

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...

PabloSC

Casual Listener

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
  • 0 likes

Cant play music through Bluetooth in ford focus 2016

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems

Newbie

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems 

886 Views

0 replies

0 likes

  • 886 Views
  • 0 replies
  • 0 likes

I can’t see an album anymore

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!

Newbie

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Albums are not sectioned in Artists under Your Library on iOS

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...

Newbie

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Cannot login today

Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!

Newbie

Hi,   I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Not working

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...

Casual Listener

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...

SonicSpeedy

Casual Listener

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes