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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37118 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102610 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299121 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125818 Views

19 replies

38 likes

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Superuser Contribution Ayuda

Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mismo espacio de almacenamiento, ¿como lo puedo soluci...

Newbie

Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mis...

wendyafri

Newbie

473 Views

2 replies

0 likes

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Music on iPhone does not show up on FB activity. Fix?

What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out and manually signed in without using Facebook connect...

Visitor

What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out an...

465 Views

0 replies

1 likes

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Track numbers

Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone 6s

Newbie

Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone...

503 Views

0 replies

0 likes

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Numbers of songs on playlist

Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,I have an iPhone 6s

Newbie

Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,...

563 Views

0 replies

0 likes

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Music Stopping While Streaming Through Chromecast Audio

Hi, For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool. After the most recent Spotify update I began having problems. Iphone 7+ 128GBiOS 10.3.3Google Chromecast Audio 1.26.94126Spotify 8.4.18.632 Th...

Casual Listener

Hi,   For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool.  After the most recent Spotify update I began having problems.   Iphon...

Voltrons_head

Casual Listener

563 Views

2 replies

0 likes

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Superuser Contribution Play music

I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?

Newbie

I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?

Jack

Roadie

497 Views

1 replies

0 likes

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Superuser Contribution Bluetooth/logout issues

Hi allI am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone to try and reset it, Spotify logs me out. Very frustrating....

Newbie

Hi all I am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music.  My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone ...

Jack

Roadie

495 Views

1 replies

0 likes

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Offline Mode

I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know why I can keep using Spotify....

Regular

I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know...

andrew031

Casual Listener

542 Views

1 replies

0 likes

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Spotify will be doing add, then just close out of app.

I will be watching an add on spotify then it will just close out of the app and make me re watch another add.

Casual Listener

I will be watching an add on spotify then it will just close out of the app and make me re watch another add.

jmdesin892

Roadie

652 Views

1 replies

0 likes

Close out on own
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Solved!!Superuser Contribution Saved songs randomly deleting from iPhone 6

For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same problem after redownloading all of my songs. I have noticed that ...

Newbie

For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same prob...

Benjaminateur

Newbie

8793 Views

7 replies

0 likes

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iOS Battery Improvements

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've seen. It looks like the Spotify engineers have real...

Gig Goer

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've ...

366 Views

0 replies

1 likes

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My library

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri

Newbie

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!!   terri

268 Views

0 replies

0 likes

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How can I get spotify to download onto my phone?

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have tried restarting my phone, logging out of my apple ...

Casual Listener

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have ...

becstar2

Casual Listener

523 Views

2 replies

0 likes

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iphone lock screen display

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...

Newbie

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...

miukkumiu

Newbie

1055 Views

1 replies

0 likes

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  • 1 replies
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Login error for months

Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!

Newbie

Hi There,    ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop.    How do I go about?    ...

304 Views

0 replies

0 likes

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It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

Casual Listener

 I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...

Brucker907

Casual Listener

1679 Views

1 replies

1 likes

I can't play just one album or playlist.
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  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

Newbie

Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...

Brucker907

Casual Listener

4168 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Spotify says it's Offline when my Mobile Data is on (3G)

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm definitely not! I just want want to be able to drive a...

Newbie

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm def...

385 Views

0 replies

0 likes

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Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

Casual Listener

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 

Puble

Casual Listener

534 Views

3 replies

0 likes

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Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

Newbie

Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...

355 Views

0 replies

0 likes

  • 355 Views
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