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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37121 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125824 Views

19 replies

38 likes

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Song unavailable

Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix

Casual Listener

Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix

lisalou285

Casual Listener

953 Views

2 replies

0 likes

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Songs skip / pause when phone is locked

Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked. I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when the phone is locked in my pocket. Are there any solutions?...

Newbie

Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked.  I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when ...

1036 Views

0 replies

2 likes

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Can't delete single songs

Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete that one particular song from my playlist? What is...

Casual Listener

Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete...

Logoht

Casual Listener

475 Views

1 replies

0 likes

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iOS 11 download removal

I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been updated recently, which has been several times late...

Casual Listener

I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been ...

417 Views

0 replies

0 likes

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Where is the time when playing a track ?

I am not able to see how much time each song is, and much has been played.That feature used to be at the bottom of the screen. Any can help ?

Regular

I am not able to see how much time each song is, and much has been played. That feature used to be at the bottom of the screen.  Any can help ?

323 Views

0 replies

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Playlist with emojis in title not showing up on friends iPad

Hi there // I have a playlist called 2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not listed. It's definitely public as I've been able to share it via text to other f...

Music Fan

Hi there // I have a playlist called 🍉🍉💥🌈🍣🍣🍣🍆🍆🍒2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not list...

1314 Views

0 replies

0 likes

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Chromecast does not appear in Devices Available

Chromecast does not appear in Devices AvailableI have a LAN with IP Range 192.168.255.x where my IOS spotify is connected.My Chromecast is on a VLAN with IP range 10.14.255.In my firewall the multicast feature is enabled, and all traffic is allowed b...

Newbie

Chromecast does not appear in Devices Available I have a LAN with IP Range 192.168.255.x where my IOS spotify is connected. My Chromecast is on a VLAN with IP range 10.14.255. In my firewall the ...

768 Views

0 replies

5 likes

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IOS 11 and CarPlay

Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s an Apple thing, a Hyundai thing, or a Spotify thing ...

Roadie

Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s a...

Panafreak

Newbie

1327 Views

3 replies

0 likes

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apple iphone 4s

Works well and did not think it would work at all.

Visitor

Works well and did not think it would work at all.

309 Views

0 replies

0 likes

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Music Skipping / Pausing

Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes skipping.

Newbie

Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes sk...

289 Views

0 replies

0 likes

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How can I clear all songs downloaded to my iPhone?

I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to go manually "uncheck" all of the things I've downloaded to m...

Newbie

I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to...

344 Views

0 replies

0 likes

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.

I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks

Newbie

I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks

307 Views

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Country limit desktop and iPhone

Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when I log in through the PC it is fine. Could you all h...

Newbie

Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when ...

322 Views

0 replies

0 likes

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Local files downloaded on desktop app do not display on mobile spotify app

I found a bunch of songs I liked but they were not on spotify so I downloaded them to itunes on my mac then put them on Spotify through the local files and onto my playlist and they worked fine, but when I try to listen to those songs on my iPhone it...

Newbie

I found a bunch of songs I liked but they were not on spotify so I downloaded them to itunes on my mac then put them on Spotify through the local files and onto my playlist and they worked fine, but ...

397 Views

0 replies

0 likes

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Premium

Can't download music got premium 30 day free trial just keeps telling me to get it or dismiss really starting to get up my nose

Newbie

Can't download music got premium 30 day free trial just keeps telling me to get it or dismiss really starting to get up my nose

Maxim

Spotify Star

417 Views

1 replies

0 likes

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  • 1 replies
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Cannot log in with facebook account. Blank white screen.

I've been trying to log into this for about an hour now and I'm so frustrated. I go to Log In - Log in with facebook - and then just a blank white screen shows up.I've tried logging in with my facebook email and password but it's showing as incorrect...

Newbie

I've been trying to log into this for about an hour now and I'm so frustrated.   I go to Log In - Log in with facebook - and then just a blank white screen shows up. I've tried logging in wit...

Jlleeee

Casual Listener

1292 Views

1 replies

1 likes

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Superuser Contribution How do I get my disabled account back

My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years now and everything I’ve had is gone. My username was...

Newbie

My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years n...

pasqueeze

Newbie

1289 Views

2 replies

0 likes

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Volume control is out of control

Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will" I have the same problem on both my iphone 6 and ipad air. Everything is always updated and runni...

Newbie

Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will"   I have the same problem on both my i...

551 Views

0 replies

0 likes

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