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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238222 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119499 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2733 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305704 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131002 Views

19 replies

38 likes

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Downloads not showing up in "downloads" section of library

My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads" section of my library. Yet if I know I downloaded ...

Newbie

My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads"...

lalabananas

Newbie

831 Views

1 replies

0 likes

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  • 1 replies
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I don't have a SoundTouch 10...

... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'. Why? I see a soundtouch in my list of devices but I don't own one,,, it's become ...

Newbie

... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'.    Why?  I se...

345 Views

0 replies

0 likes

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"Offline" playlist on "Your library" is missing

Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have checked and my friends have an additional one: Offline. Why??? iPhone 6S...

Casual Listener

Hi all,   I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos".   I have...

422 Views

0 replies

0 likes

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[iPad] Music quality and volume normalisation

Hi there, I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've toggled the volume normalisation on but it doesn't seem to ...

Newbie

Hi there,   I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've...

358 Views

0 replies

0 likes

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"Songs" Shuffle on iPhone

Hey everyone, I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my playlist are shuffled in until all the songs which aren't in the playlist are playe...

Newbie

Hey everyone,         I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my pl...

353 Views

0 replies

0 likes

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Horror ads

How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sleep and threw a fit like all night. Help.

Newbie

How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sle...

avshvh

Newbie

5033 Views

2 replies

25 likes

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individual song pick on premium?

If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen to it like i can on desktops and pcs.

Newbie

If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen ...

kbrooksc

Community Legend

1110 Views

1 replies

0 likes

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  • 1 replies
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Spotify won’t shuffle songs

My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next song will play in playlist order. I’ve googled a so...

Newbie

My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next ...

657 Views

0 replies

1 likes

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No Aparecen Las Canciones Locales En Mi Ipad

No puedo escuchar musica local que tengo en spotify local de mi computadora en mi ipad, no aparecen. Ayudaaa!!!

Newbie

No puedo escuchar musica local que tengo en spotify local de mi computadora en mi ipad, no aparecen. Ayudaaa!!!

349 Views

0 replies

0 likes

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Premium not working!! Help!

My bank has been charged for my monthly premium package, but I recently shattered my phone and got another one. I had to re-download the app and now it says I don't have premium but it just got taken out of my account a couple days ago! Please help m...

Visitor

My bank has been charged for my monthly premium package, but I recently shattered my phone and got another one. I had to re-download the app and now it says I don't have premium but it just got taken...

457 Views

0 replies

0 likes

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Solved!! Spotify On Phone

So I used a spotify free trial, it lasted a week, then ended, I downloaded a bunch of songs but now can't use them. Does that mean the only way to access those songs are wifi or on my computer, I can't use those songs offline anymore?

Casual Listener

So I used a spotify free trial, it lasted a week, then ended, I downloaded a bunch of songs but now can't use them. Does that mean the only way to access those songs are wifi or on my computer, I can...

Kyslxix

Casual Listener

774 Views

1 replies

0 likes

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Can't share songs to Facebook

When I tap the three dots to the right of a song, choose "share," and then "Facebook," I hear a second of garbled audio and then I'm kicked out of the app and have to restart. what gives?

Newbie

When I tap the three dots to the right of a song, choose "share," and then "Facebook," I hear a second of garbled audio and then I'm kicked out of the app and have to restart.   what gives?

ScreamingDeaf

Newbie

629 Views

1 replies

0 likes

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Spotify Connect volume increments issue on Onkyo TX-NR575E AV receiver

Just bought this amp, and immediately have an issue with Connect. The amp has a volume setting levels from 0 to 100.Playing music works fine, but the volume can only can only be changed with the iPhone volume buttons in 6-7 increments, instead of inc...

Casual Listener

Just bought this amp, and immediately have an issue with Connect.   The amp has a volume setting levels from 0 to 100. Playing music works fine, but the volume can only can only be changed wi...

Cammy6879

Casual Listener

2421 Views

3 replies

8 likes

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  • 3 replies
  • 8 likes

Log in button not responding

I just got an iPhone 7 Plus and installed Spotify. When I open the app, I get the screen with the options to either log in or sign up, but neither button responds when I press it. Is this an issue with iOS 10? I can't work it out.

Newbie

I just got an iPhone 7 Plus and installed Spotify. When I open the app, I get the screen with the options to either log in or sign up, but neither button responds when I press it. Is this an issue wi...

SallyAl

Newbie

6392 Views

7 replies

1 likes

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  • 1 likes

Pausing and skipping

Hi, My Spotify keeps pausing and skipping either through the song or onto another one, or bringing up Siri. I thought it was a problem with my old phone but I have just upgraded a few days ago and it’s doing the same thing again. Rather annoying and ...

Newbie

Hi,   My Spotify keeps pausing and skipping either through the song or onto another one, or bringing up Siri. I thought it was a problem with my old phone but I have just upgraded a few days a...

353 Views

0 replies

0 likes

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Solved!! Scant select a track on my playlist on Spotify iPhone

Hi thereon my iPhone Spotify I can't select and play a tract on my playlists. The only option to play is shuffle. VERY ANNOYING. This includes suggested albums on Discovery where I want to listen to selected tracks to decide whether to add to play li...

Casual Listener

Hi there on my iPhone Spotify I can't select and play a tract on my playlists. The only option to play is shuffle. VERY ANNOYING. This includes suggested albums on Discovery where I want to listen t...

Sownz

Casual Listener

902 Views

2 replies

0 likes

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Play on Google Home from iPhone

Up until today I have been able to play spotify on my google home from my iPhone. Odd that an update installed and now it no longer recognized any of my google products. Is this an iPhone issue or did Spotify cave to Apple and remove support for goog...

Newbie

Up until today I have been able to play spotify on my google home from my iPhone.  Odd that an update installed and now it no longer recognized any of my google products.  Is this an iPhone...

logan_sl

Newbie

1322 Views

1 replies

0 likes

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  • 1 replies
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Playlist disables shuffle after skipping a song in my car

Hi, I've recently been having an issue regarding spotify usage in my car with my iPhone. Whenever I play music through Ford Audio using spotify and skip a song on one of my playlists shuffle becomes disabled and songs continue to play in the order pr...

Newbie

Hi, I've recently been having an issue regarding spotify usage in my car with my iPhone. Whenever I play music through Ford Audio using spotify and skip a song on one of my playlists shuffle becomes ...

566 Views

0 replies

1 likes

  • 566 Views
  • 0 replies
  • 1 likes

Bluetooth link with iphon down

I have 2 Iphone ( v11 & 10) with a bluetooth connection to an ampli myamp.Today I have lost all tfhe connection (even after full reset on both side).Help

Newbie

I have 2 Iphone ( v11 & 10) with a bluetooth connection to an ampli myamp. Today I have lost all tfhe connection (even after full reset on both side). Help

337 Views

0 replies

0 likes

  • 337 Views
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