Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30734 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95460 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424742 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293883 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can't download music got premium 30 day free trial just keeps telling me to get it or dismiss really starting to get up my nose
Can't download music got premium 30 day free trial just keeps telling me to get it or dismiss really starting to get up my nose
Spotify Star
394 Views
1 replies
0 likes
I've been trying to log into this for about an hour now and I'm so frustrated. I go to Log In - Log in with facebook - and then just a blank white screen shows up.I've tried logging in with my facebook email and password but it's showing as incorrect...
I've been trying to log into this for about an hour now and I'm so frustrated. I go to Log In - Log in with facebook - and then just a blank white screen shows up. I've tried logging in wit...
Casual Listener
1282 Views
1 replies
1 likes
My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years now and everything I’ve had is gone. My username was...
My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years n...
Newbie
1274 Views
2 replies
0 likes
Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will" I have the same problem on both my iphone 6 and ipad air. Everything is always updated and runni...
Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will" I have the same problem on both my i...
538 Views
0 replies
0 likes
Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mismo espacio de almacenamiento, ¿como lo puedo soluci...
Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mis...
Newbie
443 Views
2 replies
0 likes
What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out and manually signed in without using Facebook connect...
What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out an...
444 Views
0 replies
1 likes
Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone 6s
Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone...
485 Views
0 replies
0 likes
Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,I have an iPhone 6s
Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,...
547 Views
0 replies
0 likes
Hi, For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool. After the most recent Spotify update I began having problems. Iphone 7+ 128GBiOS 10.3.3Google Chromecast Audio 1.26.94126Spotify 8.4.18.632 Th...
Hi, For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool. After the most recent Spotify update I began having problems. Iphon...
Casual Listener
537 Views
2 replies
0 likes
I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?
I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?
Roadie
473 Views
1 replies
0 likes
Hi allI am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone to try and reset it, Spotify logs me out. Very frustrating....
Hi all I am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone ...
Roadie
475 Views
1 replies
0 likes
I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know why I can keep using Spotify....
I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know...
Casual Listener
522 Views
1 replies
0 likes
I will be watching an add on spotify then it will just close out of the app and make me re watch another add.
I will be watching an add on spotify then it will just close out of the app and make me re watch another add.
Roadie
638 Views
1 replies
0 likes
For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same problem after redownloading all of my songs. I have noticed that ...
For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same prob...
Newbie
8748 Views
7 replies
0 likes
Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've seen. It looks like the Spotify engineers have real...
Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've ...
358 Views
0 replies
1 likes
I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri
I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri
255 Views
0 replies
0 likes
I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have tried restarting my phone, logging out of my apple ...
I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have ...
Casual Listener
494 Views
2 replies
0 likes
When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...
When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...
Newbie
1037 Views
1 replies
0 likes
Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!
Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? ...
290 Views
0 replies
0 likes
