Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37125 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102633 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431261 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299136 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It's using 1.25gb of data (the highest on my phone). I have no songs downloaded. what gives??
It's using 1.25gb of data (the highest on my phone). I have no songs downloaded. what gives??
503 Views
0 replies
2 likes
Hi there,I just signed up to be part of this community and I hope I found the right place to report on this bug / problem that I have with the iOS App. The problem itself doesn't occur all the time but happened a few times by now. So while Spotify is...
Hi there, I just signed up to be part of this community and I hope I found the right place to report on this bug / problem that I have with the iOS App. The problem itself doesn't occur all...
720 Views
0 replies
0 likes
Hey guys,I have a premium account and an iPhone 8 i used to be able to play any song that I wanted whilst being offline without downloading them on my old iPhone 7. Now it will only let me play songs that Ive downloaded. It's really frustrating, can ...
Hey guys, I have a premium account and an iPhone 8 i used to be able to play any song that I wanted whilst being offline without downloading them on my old iPhone 7. Now it will only let me play son...
392 Views
0 replies
0 likes
When I use airplay on my iPhone to stream Spotify to Apple TV, it plays a 30 second video (people running, dancing, someone at the aquarium) on loop with the music I selected playing in the background. Why is this happening? My friend has the same ve...
When I use airplay on my iPhone to stream Spotify to Apple TV, it plays a 30 second video (people running, dancing, someone at the aquarium) on loop with the music I selected playing in the back...
Regular
2436 Views
4 replies
4 likes
hi, the app on iphone plays the other songs (not the one in the playlist). I reinstalled it and its the same. I tried with many other playlists and its the same. It adds the hits I dont want to listen. thanksKarol
hi, the app on iphone plays the other songs (not the one in the playlist). I reinstalled it and its the same. I tried with many other playlists and its the same. It adds the hits I dont want t...
376 Views
0 replies
0 likes
About a month ago i used to receive notifies about new music from artists that i follow. Now i don't receive 'em more. I didn't change skills about "notifies" on my phone and in my account. What's wrong??
About a month ago i used to receive notifies about new music from artists that i follow. Now i don't receive 'em more. I didn't change skills about "notifies" on my phone and in my account. What's wr...
Casual Listener
1169 Views
5 replies
1 likes
Edit: This has been fixed now! Shazam won't listen to any of my tweets, so please, please listen: you guys need to work with Shazam to fix the integration between Spotify for iOS and Shazam. I have a lifetime subscription, so there used to be there w...
Edit: This has been fixed now! Shazam won't listen to any of my tweets, so please, please listen: you guys need to work with Shazam to fix the integration between Spotify for iOS and S...
Casual Listener
46633 Views
14 replies
8 likes
hii have music and playlist in my iphone in the music aap in spotify i can't see in setting > import... how can fined and or another way please help me
hi i have music and playlist in my iphone in the music aap in spotify i can't see in setting > import... how can fined and or another way please help me
401 Views
0 replies
0 likes
When I signed up for premium Spotify, all my Shazam tracks were generated as a My Shazam playlist. Is this meant to sync to add new tracks? It does not seem to meaning all new shazam'ed tracls need to be added to that playlist manually. Cheers
When I signed up for premium Spotify, all my Shazam tracks were generated as a My Shazam playlist. Is this meant to sync to add new tracks? It does not seem to meaning all new shazam'ed tracls need t...
Newbie
2225 Views
2 replies
1 likes
Need help here.Local files on iPhone disappeared after a couple hours of listening then will not sync again even after relog and reinstall on my Windows desktop, MacBook, and iPhone.All firewalls disabled. all connected to same wifi network.The phone...
Need help here. Local files on iPhone disappeared after a couple hours of listening then will not sync again even after relog and reinstall on my Windows desktop, MacBook, and iPhone. All fire...
482 Views
0 replies
0 likes
Hi! My Spotify account is connected to my Facebook account which I deactivated for one week (because I went to another country), and when I activated my Facebook, I cannot login on Spotify and it says, "LOGIN FAILED - You can only use Spotify abroad ...
Hi! My Spotify account is connected to my Facebook account which I deactivated for one week (because I went to another country), and when I activated my Facebook, I cannot login on Spotify and it say...
435 Views
0 replies
0 likes
I am doing an research on why many people like to decoden phone cases ( customize their phone cases.) Is there any reason why? Please states your reasons. Appreciate your help.
I am doing an research on why many people like to decoden phone cases ( customize their phone cases.) Is there any reason why? Please states your reasons. Appreciate your help.
468 Views
0 replies
0 likes
Does anyone know why this is happening? I tried deleting the album and re-downloading the album, but it's the same. The first screenshot is the album in my library, the other is when I search for it.
Does anyone know why this is happening? I tried deleting the album and re-downloading the album, but it's the same. The first screenshot is the album in my library, the other is when I searc...
328 Views
0 replies
0 likes
Spotify does not play through car speakers when paired and play mode. This worked before but it does not play even using iTunes. Calls do go through the car speakers though.
Spotify does not play through car speakers when paired and play mode. This worked before but it does not play even using iTunes. Calls do go through the car speakers though.
Newbie
3105 Views
6 replies
0 likes
Over the past week or so, I've noticed that Spotify has begun to pause and skip randomly when I'm listening on my IPhone 7. I tried listening to music with other apps (Pandora, etc.) and I had no issues. I've reinstalled the Spotify app, with no succ...
Over the past week or so, I've noticed that Spotify has begun to pause and skip randomly when I'm listening on my IPhone 7. I tried listening to music with other apps (Pandora, etc.) and I had no iss...
418 Views
0 replies
0 likes
I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will connect to "Juan's iPhone" over the Internet, definitely...
I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will conne...
Music Fan
10117 Views
4 replies
2 likes
Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i need to go home and redownload the songs before i ...
Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i...
377 Views
0 replies
0 likes
After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I have tried all of the fixes listed on similar threads ...
After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I hav...
464 Views
0 replies
0 likes
After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all the songs i had downloaded and then it works for awh...
After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all t...
1113 Views
0 replies
1 likes
Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0 Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause annoying sound effects (beeping noises when playing/pausing/n...
Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0 Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause a...
Newbie
61172 Views
79 replies
6 likes
