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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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Connect keeps finding some stranger's device

I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will connect to "Juan's iPhone" over the Internet, definitely...

Newbie

I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will conne...

PeterFnet

Music Fan

10066 Views

4 replies

2 likes

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Getting logged out every few days

Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i need to go home and redownload the songs before i ...

Newbie

Every few days I keep getting logged out of my iphone premium spotify account which is really annoying as the songs arent downloaded everytime i relog into the app with facebook and this means that i...

364 Views

0 replies

0 likes

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Spotify tips playing after every song

After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I have tried all of the fixes listed on similar threads ...

Newbie

After every song, including downloaded songs, Spotify will either stop playing with one second left or will go to the next song and play the first two seconds. This is extremely frustrating and I hav...

453 Views

0 replies

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Spotify glitching out

After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all the songs i had downloaded and then it works for awh...

Newbie

After i play songs for awhile spotify just starts skipping the songs and jumping forward 10 seconds and opening up siri randomly and to combat this i restarted my phone and spotify undownloaded all t...

1096 Views

0 replies

1 likes

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Solved!! Annoying sound effects when controlling Spotify mobile using ipod controls

Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0 Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause annoying sound effects (beeping noises when playing/pausing/n...

Regular

Using Spotify Mobile Version 0.4.23 on iPhone 4 ios 5.0   Can anyone please confirm this when using the ipod multitasking controls (double clicking the home button twice). The controls cause a...

iainshreeve

Newbie

60663 Views

79 replies

6 likes

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Song unavailable

Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix

Casual Listener

Why is my song coming up as unavailable? It 'Lies' by Burns- the Otto knows remix

lisalou285

Casual Listener

934 Views

2 replies

0 likes

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Songs skip / pause when phone is locked

Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked. I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when the phone is locked in my pocket. Are there any solutions?...

Newbie

Since updating to iOS 11, my Spotify continuously skips / pauses songs when my phone is locked.  I have deactivated the automatic wake up of the lock screen, but it still skips and pauses when ...

972 Views

0 replies

2 likes

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Can't delete single songs

Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete that one particular song from my playlist? What is...

Casual Listener

Why in the universe has this ability been deleted? I have over 4000 songs on my playlist.. you expect me to go them through when I can't even group them by artist and cannot go to the song, to delete...

Logoht

Casual Listener

454 Views

1 replies

0 likes

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iOS 11 download removal

I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been updated recently, which has been several times late...

Casual Listener

I've noticed since iOS 11, I've been using beta, but problem started after they released the gold master, that my downloaded albums are being removed. This seems to happen everytime the app has been ...

406 Views

0 replies

0 likes

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Where is the time when playing a track ?

I am not able to see how much time each song is, and much has been played.That feature used to be at the bottom of the screen. Any can help ?

Regular

I am not able to see how much time each song is, and much has been played. That feature used to be at the bottom of the screen.  Any can help ?

308 Views

0 replies

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Playlist with emojis in title not showing up on friends iPad

Hi there // I have a playlist called 2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not listed. It's definitely public as I've been able to share it via text to other f...

Music Fan

Hi there // I have a playlist called 🍉🍉💥🌈🍣🍣🍣🍆🍆🍒2017 where I save my favourite tracks / and my friend follows me on his iPad // but under my Public Playlists on his iPad, it is not list...

1300 Views

0 replies

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Chromecast does not appear in Devices Available

Chromecast does not appear in Devices AvailableI have a LAN with IP Range 192.168.255.x where my IOS spotify is connected.My Chromecast is on a VLAN with IP range 10.14.255.In my firewall the multicast feature is enabled, and all traffic is allowed b...

Newbie

Chromecast does not appear in Devices Available I have a LAN with IP Range 192.168.255.x where my IOS spotify is connected. My Chromecast is on a VLAN with IP range 10.14.255. In my firewall the ...

747 Views

0 replies

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IOS 11 and CarPlay

Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s an Apple thing, a Hyundai thing, or a Spotify thing ...

Roadie

Since the IOS and Spotify updates Spotify wants to open on the recently played screen. Used to be when I would get in my car it would pick up playing the song where I left off. I don’t know if it’s a...

Panafreak

Newbie

1294 Views

3 replies

0 likes

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apple iphone 4s

Works well and did not think it would work at all.

Visitor

Works well and did not think it would work at all.

299 Views

0 replies

0 likes

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Music Skipping / Pausing

Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes skipping.

Newbie

Everytime I plug in my earbuds into my phone, my music plays automatically and it has never happened before. These few days my music has been constantly pausing and playing by itself and sometimes sk...

279 Views

0 replies

0 likes

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How can I clear all songs downloaded to my iPhone?

I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to go manually "uncheck" all of the things I've downloaded to m...

Newbie

I need to clear old downloaded playlists, songs, albums quickly - it is really frustrating that there is not an obvious and intuitive solution to this. It is absolutely ridiculous for me to...

330 Views

0 replies

0 likes

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.

I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks

Newbie

I subscribed to the family plan and sent out my invites. When they open up there message to accept invite, the invite button does nothing. How can we fix this and have them join the plan? Thanks

292 Views

0 replies

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Country limit desktop and iPhone

Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when I log in through the PC it is fine. Could you all h...

Newbie

Hello Spotify I am reaching out to you because I have having trouble logging in through my iPhone. When I try to log in thorugh the Spotify app it gives me a 14 day out of the country error but when ...

311 Views

0 replies

0 likes

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Local files downloaded on desktop app do not display on mobile spotify app

I found a bunch of songs I liked but they were not on spotify so I downloaded them to itunes on my mac then put them on Spotify through the local files and onto my playlist and they worked fine, but when I try to listen to those songs on my iPhone it...

Newbie

I found a bunch of songs I liked but they were not on spotify so I downloaded them to itunes on my mac then put them on Spotify through the local files and onto my playlist and they worked fine, but ...

385 Views

0 replies

0 likes

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