Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...
Casual Listener
So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...
Emmifrank101
Casual Listener
454 Views
2 replies
0 likes
Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...
Visitor
Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and man...
Henriquepv
Newbie
1752 Views
3 replies
0 likes
I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...
Casual Listener
I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...
losingstarlight
Casual Listener
1644 Views
1 replies
0 likes
I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...
Newbie
I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...
319 Views
0 replies
0 likes
Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?
Newbie
Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?
jsannn
Community Legend
346 Views
1 replies
0 likes
I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...
Newbie
I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your i...
584 Views
0 replies
0 likes
Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...
Roadie
Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? &nb...
759 Views
0 replies
0 likes
Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?
Casual Listener
Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...
321 Views
0 replies
0 likes
On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...
Newbie
On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...
298 Views
0 replies
0 likes
Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...
Casual Listener
Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...
marinacurutchet
Casual Listener
495 Views
2 replies
0 likes
Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders
Newbie
Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regards Anders
Maxim
Spotify Star
628 Views
1 replies
0 likes
I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...
Visitor
I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...
Henryarm
Newbie
21572 Views
3 replies
1 likes
Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.
Newbie
Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...
Barirarehmankha
Newbie
1634 Views
5 replies
0 likes
*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...
Casual Listener
*** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when w...
arretx
Casual Listener
368 Views
1 replies
0 likes
Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily
Newbie
Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...
446 Views
0 replies
1 likes
I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan
Newbie
I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...
kasperkamperman
Music Fan
990 Views
3 replies
0 likes
When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...
Newbie
When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with...
365 Views
0 replies
0 likes
I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...
Newbie
I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. ...
401 Views
0 replies
0 likes
Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...
Regular
Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...
momwab
Casual Listener
1361 Views
5 replies
0 likes
I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...
Newbie
I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...
278 Views
0 replies
0 likes