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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

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  • 19 replies
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Spotify size increased

My problem is that my Spotify app for some reason takes up 1,35 GB on my phone when I don't even have any offline music, and since the app itself is only supposed to be 82 MB i wouldn't expect the app with save settings to be over 400 MB, anyone know...

Casual Listener

My problem is that my Spotify app for some reason takes up 1,35 GB on my phone when I don't even have any offline music, and since the app itself is only supposed to be 82 MB i wouldn't expect the ap...

Danguerrr

Casual Listener

1510 Views

4 replies

2 likes

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  • 4 replies
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account

Buongiornonon riesco ad accedere .Mi compare un messaggio nel quale mi viene detto che non posso utilizzare spotify dall'estero oltre i 14 gg.Ho provato a reistallare l'applicazione e anche la password di facebook

Newbie

Buongiorno non riesco ad accedere .Mi compare un messaggio nel quale mi viene detto che non  posso utilizzare spotify dall'estero oltre i 14 gg.Ho provato a reistallare l'applicazione...

imattolo

Community Legend

514 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Mac/iPhone Local Files sync

Okay so I use Soundcloud for some tracks that aren't available on Spotify but I don't want to pay for both services. I can still use souncloud but then there are ads, so the other day I found out about local files I was really excited. I downloaded s...

Newbie

Okay so I use Soundcloud for some tracks that aren't available on Spotify but I don't want to pay for both services. I can still use souncloud but then there are ads, so the other day I found out abo...

600 Views

0 replies

0 likes

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Downloaded Songs

Hi guys. I feel like my data is still being used up when I play my downloaded songs while my data is on. Is that really how it's supposed to be?

Newbie

Hi guys. I feel like my data is still being used up when I play my downloaded songs while my data is on. Is that really how it's supposed to be? 

294 Views

0 replies

0 likes

  • 294 Views
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itunes playlist songs disappear

a few weeks ago i had a playlist from itunes uploaded to the spotify app on my iphone. everything was working just fine, was able to access the songs on my itunes playlist through spotify whenever i wanted to. i wanted to update some playlists and i ...

Newbie

a few weeks ago i had a playlist from itunes uploaded to the spotify app on my iphone.  everything was working just fine, was able to access the songs on my itunes playlist through spotify whene...

jesesen

Newbie

1402 Views

1 replies

0 likes

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  • 1 replies
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App using a lot of storage

It's using 1.25gb of data (the highest on my phone). I have no songs downloaded. what gives??

Casual Listener

It's using 1.25gb of data (the highest on my phone). I have no songs downloaded.   what gives??

495 Views

0 replies

2 likes

  • 495 Views
  • 0 replies
  • 2 likes

Apple EarPods built-in remote issue

Hi there,I just signed up to be part of this community and I hope I found the right place to report on this bug / problem that I have with the iOS App. The problem itself doesn't occur all the time but happened a few times by now. So while Spotify is...

Newbie

Hi there, I just signed up to be part of this community and I hope I found the right place to report on this bug / problem that I have with the iOS App.   The problem itself doesn't occur all...

712 Views

0 replies

0 likes

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songs won't play offline!

Hey guys,I have a premium account and an iPhone 8 i used to be able to play any song that I wanted whilst being offline without downloading them on my old iPhone 7. Now it will only let me play songs that Ive downloaded. It's really frustrating, can ...

Newbie

Hey guys, I have a premium account and an iPhone 8 i used to be able to play any song that I wanted whilst being offline without downloading them on my old iPhone 7. Now it will only let me play son...

378 Views

0 replies

0 likes

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Streaming Spotify to Apple TV plays a weird video on loop

When I use airplay on my iPhone to stream Spotify to Apple TV, it plays a 30 second video (people running, dancing, someone at the aquarium) on loop with the music I selected playing in the background. Why is this happening? My friend has the same ve...

Casual Listener

When I use airplay on my iPhone to stream Spotify to Apple TV, it plays a 30 second video (people running, dancing, someone at the aquarium) on loop with the music I selected playing in the back...

Romfour

Regular

2393 Views

4 replies

4 likes

  • 2393 Views
  • 4 replies
  • 4 likes

Spotify plays songs I dont choose

hi, the app on iphone plays the other songs (not the one in the playlist). I reinstalled it and its the same. I tried with many other playlists and its the same. It adds the hits I dont want to listen. thanksKarol

Newbie

hi,  the app on iphone plays the other songs (not the one in the playlist). I reinstalled it and its the same. I tried with many other playlists and its the same. It adds the hits I dont want t...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution I don't receive notifies more

About a month ago i used to receive notifies about new music from artists that i follow. Now i don't receive 'em more. I didn't change skills about "notifies" on my phone and in my account. What's wrong??

Casual Listener

About a month ago i used to receive notifies about new music from artists that i follow. Now i don't receive 'em more. I didn't change skills about "notifies" on my phone and in my account. What's wr...

Astride

Casual Listener

1119 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Spotify <-> Shazam integration is complete nonsense now

Edit: This has been fixed now! Shazam won't listen to any of my tweets, so please, please listen: you guys need to work with Shazam to fix the integration between Spotify for iOS and Shazam. I have a lifetime subscription, so there used to be there w...

Visitor

Edit: This has been fixed now!    Shazam won't listen to any of my tweets, so please, please listen: you guys need to work with Shazam to fix the integration between Spotify for iOS and S...

raseguelp

Casual Listener

46413 Views

14 replies

8 likes

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  • 14 replies
  • 8 likes

i can't import music to spotifuggle app

hii have music and playlist in my iphone in the music aap in spotify i can't see in setting > import... how can fined and or another way please help me

Casual Listener

hi i have music and playlist in my iphone in the music aap  in spotify i can't see in setting > import...  how can fined and or another way please help me

392 Views

0 replies

0 likes

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Does My Shazam Playlist auto-sync?

When I signed up for premium Spotify, all my Shazam tracks were generated as a My Shazam playlist. Is this meant to sync to add new tracks? It does not seem to meaning all new shazam'ed tracls need to be added to that playlist manually. Cheers

Newbie

When I signed up for premium Spotify, all my Shazam tracks were generated as a My Shazam playlist. Is this meant to sync to add new tracks? It does not seem to meaning all new shazam'ed tracls need t...

Victorgaillat

Newbie

2197 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

IOS 10-11 Non-Spotify Music Local Files Disappearing from Iphone

Need help here.Local files on iPhone disappeared after a couple hours of listening then will not sync again even after relog and reinstall on my Windows desktop, MacBook, and iPhone.All firewalls disabled. all connected to same wifi network.The phone...

Newbie

Need help here. Local files on iPhone disappeared after a couple hours of listening then will not sync again even after relog and reinstall on my Windows desktop, MacBook, and iPhone. All fire...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
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LOGIN FAILED on iPhone after deactivating Facebook account

Hi! My Spotify account is connected to my Facebook account which I deactivated for one week (because I went to another country), and when I activated my Facebook, I cannot login on Spotify and it says, "LOGIN FAILED - You can only use Spotify abroad ...

Casual Listener

Hi! My Spotify account is connected to my Facebook account which I deactivated for one week (because I went to another country), and when I activated my Facebook, I cannot login on Spotify and it say...

431 Views

0 replies

0 likes

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decoden phone case

I am doing an research on why many people like to decoden phone cases ( customize their phone cases.) Is there any reason why? Please states your reasons. Appreciate your help.

Newbie

I am doing an research on why many people like to decoden phone cases ( customize their phone cases.) Is there any reason why? Please states your reasons. Appreciate your help.

456 Views

0 replies

0 likes

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Download Arrows Show In Library But On Album Page It Doesn't

Does anyone know why this is happening? I tried deleting the album and re-downloading the album, but it's the same. The first screenshot is the album in my library, the other is when I search for it.

Regular

Does anyone know why this is happening? I tried deleting the album and re-downloading the album, but it's the same.   The first screenshot is the album in my library, the other is when I searc...

314 Views

0 replies

0 likes

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Bluetooth in car stereo not working

Spotify does not play through car speakers when paired and play mode. This worked before but it does not play even using iTunes. Calls do go through the car speakers though.

Newbie

Spotify does not play through car speakers when paired and play mode. This worked before but it does not play even using iTunes. Calls do go through the car speakers though.

Mahalsey

Newbie

3057 Views

6 replies

0 likes

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  • 6 replies
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Pausing and Skipping (Iphone)

Over the past week or so, I've noticed that Spotify has begun to pause and skip randomly when I'm listening on my IPhone 7. I tried listening to music with other apps (Pandora, etc.) and I had no issues. I've reinstalled the Spotify app, with no succ...

Newbie

Over the past week or so, I've noticed that Spotify has begun to pause and skip randomly when I'm listening on my IPhone 7. I tried listening to music with other apps (Pandora, etc.) and I had no iss...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes