Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68321 Views
16 replies
37 likes

68321 Views
16 replies
37 likes

Volume on Bluetooth Headphones too low on iPhone

When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any help would be appreciated. Thanks!

D_DAmico
Newbie
When I use my bluetooth headphones on my iPhone, the sound is too low. Even on max volume it isn't as loud as it is on my computer. I've checked lots of settings and nothing seems to have worked. Any...
2017-05-16 7:47:44 PM
2017-09-18 5:56:58 PM
M48277
Music Fan
30269 Views
9 replies
1 likes

30269 Views
9 replies
1 likes

No metadata over bluetooth in 2014 Honda Civic

Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...) however when using Spotify the system sees all music as "...

adster
Casual Listener
Hi Spotify! So I have a 2014 Honda Civic EX with the HondaLink touchscreen system. It supports bluetooth audio and seems to work great with other music services (Pandora, iTunes Radio, etc...
2014-07-04 11:37:45 PM
2017-09-18 4:33:55 PM
KandaceHayes
Newbie
5257 Views
2 replies
4 likes

5257 Views
2 replies
4 likes

Recently played artist takes me to album, not artist page

Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is not a recently played item labeled as "Album • by …". It's ...

assambop
Newbie
Hi Spotify! I have an issue in the iOS app. When I tap an artist in the "Recently played" list it very often takes me to a list of songs from just one album by that artist. Mind you, this is...
2017-09-18 9:55:44 AM
528 Views
0 replies
0 likes
artist page
Recently played artist

528 Views
0 replies
0 likes

Podcasts don't work on iPad? How can this be?

I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege this? Where is the fix? I've seen other threads wh...

michaeldemartin
Newbie
I would like to liste to podcasts on my (new) iPad and error message says they can't be played on the device. Software is latest for iPad and Spotify? What is going on? Why doesn't Spotify acknowlege...
2017-09-06 4:44:45 PM
2017-09-18 8:16:16 AM
IAreSkissors
Casual Listener
2942 Views
1 replies
7 likes
podcast

2942 Views
1 replies
7 likes

Playlist playing songs not in it

Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find it super annoying, since I bear with the barrage o...

aklai
Newbie
Recently, I made a new playlist with 50 songs in it. Although I put in two albums by the same artist, the reat of the songs I put in varied. However, Spotify still plays other suggested songs. I find...
2017-09-18 2:29:19 AM
2017-09-18 4:03:24 AM
Bittencourt
Spotify Star
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

HSQ Rides Again songs not correct

The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs on the album.

joshbroadhurst
Newbie
The Hampton String Quartet's album "HSQ Rides Again" is not playing the correct songs. For instance, when I play the song "Layla" the audio is for "Black Dog" and this happens with a lot of the songs...
2017-09-17 11:59:11 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Solved!! ios 7

Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music? Thanks

garyswot
Casual Listener
Hi, Spotify is only available in the app store for ios 8 or later. Any ideas how to install for a iPhone 4 for my son? Or do we have to switch to apple music? Thanks
2017-09-17 1:04:49 PM
2017-09-17 10:58:56 PM
Swanny
Community Legend
1379 Views
3 replies
0 likes

1379 Views
3 replies
0 likes

Radio station not available

I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a station. The app suggests to try again with anothe...

ThomWim
Roadie
I am trying to start a radio station based on this artist and their tracks (https://open.spotify.com/artist/7KnaZr690xW0sCihF9Z8oP), but the Spotify app says that the artist does not currently have a...
2017-09-17 10:31:20 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Problem with connection

Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to load. Now, it won’t let me download my 2 new songs t...

gabroooka
Newbie
Hi, I have a problem since yesterday. Spotify got increadibly slow both on PC and iPhone. So slow in fact, that it’s unuseable. It takes seconds to start a song, and it stops every 10-20 seconds to l...
2017-09-17 9:38:48 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Can't download songs for offline.

I cannot download any songs for offline but I have a premium account.

amytommy78
Newbie
I cannot download any songs for offline but I have a premium account.
2017-09-16 12:45:03 AM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Solved!! playlist image

Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.

bolvun
Casual Listener
Is there a way to change the mosaic image to another image from your photo library on the ios app? I have premium.
2017-09-15 8:36:10 AM
2017-09-16 11:05:01 PM
maurice_ichi
Roadie
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

Can't Sync Local Files - Tried Everything

I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out) & when I shuffle the playlist it can come up with a popup tellin...

RagnarTheRed
Newbie
I've followed all the instructions for syncing local files from my Mac to iPhone but nothing works. I can see the local files on my playlist as they show up under "up next" (greyed out)...
2017-09-14 1:16:05 PM
2017-09-16 5:49:06 PM
maurice_ichi
Roadie
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Browse Local Files by Artist/Album on Mobile

Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify's catalogue (T Swift, old Chance the Rapper, etc). ...

user-removed
Visitor
Hello - New premium user trying to transfer from iTunes here. I have an extensive local library that I own that I'd like to use to supplement streaming tracks for those items that are not in Spotify'...
2016-11-04 2:55:41 PM
2017-09-16 1:20:24 PM
UncannyT
Newbie
991 Views
2 replies
3 likes

991 Views
2 replies
3 likes

cross platform bug

I play Spotify on Echo but was controlling the songs from my Mac computer.For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When I click, it just acts as a play/pause button instead...

nguyendanhkhoa
Newbie
I play Spotify on Echo but was controlling the songs from my Mac computer. For example (in the picture): I was playing "Call Me Maybe". I then click to play the very next song "Sunday Morning". When...
2017-09-16 1:35:39 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Fehler bei Limit???

Hallo, ich brauche nach mehreren Versuchen dringend Hilfe. Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig einsehen, wie viele Songs ich wirklich heruntergeladen habe. Natürlich habe i...

r0bj3n
Newbie
Hallo, ich brauche nach mehreren Versuchen dringend Hilfe. Ich bekomme auf meinem iPhone ständig die Meldung, dass mein Limit erreicht ist. Dabei kann ich nicht mal richtig ei...
2017-09-15 10:39:42 PM
448 Views
0 replies
0 likes

448 Views
0 replies
0 likes

Solved!!Superuser Contribution Premium Membership - Local files won't play on iPhone

Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this? I have all on my own wifi network, uninstalled and rei...

joudrea
Regular
Hi everyone! I have a couple songs as MP3s that will play on my laptop through Spotify but not on my iPhone or iPad - they don't even appear in my playlists etc there... any work arounds on this?&nbs...
2017-09-07 6:20:47 PM
2017-09-15 5:43:56 PM
Chris
Spotify
2512 Views
3 replies
0 likes

2512 Views
3 replies
0 likes

No option to save albums as a premium member

On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away.Now, on my new account with premium, I only have an option to shuffle the album. I can manually save songs one by o...

Willfromtwitter
Casual Listener
On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away. Now, on my new account with premium, I only have an option t...
2017-08-29 8:43:44 AM
2017-09-15 4:28:53 PM
user-removed
Not applicable
338 Views
2 replies
0 likes

338 Views
2 replies
0 likes

Spotify iOS app skips songs after less than a second

Hey guys, I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skips) When I play this same playlist on my desktop I have zero ...

kaabiio
Casual Listener
Hey guys, I'm having a problem with one of my playlists, whenever I skip to the next song on my phone it skips 1-4 songs at random before playing one (plays each for a split second then skip...
2017-09-14 12:37:09 AM
2017-09-15 4:16:55 PM
kaabiio
Casual Listener
328 Views
2 replies
0 likes

328 Views
2 replies
0 likes

Can't download Spotify App on iPod Touch

Using IOS 5.1.1 Model: 64GB 3rd generation I'm a premium subscriber.

doolan
Newbie
Using IOS 5.1.1 Model: 64GB 3rd generation I'm a premium subscriber.
2012-12-02 1:26:13 PM
2017-09-15 3:08:30 PM
fspotify4
Casual Listener
6350 Views
8 replies
2 likes

6350 Views
8 replies
2 likes

song unavailable from audio book album

Hi all,I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". On my desktop it works perfectly fine.Any idea what I...

Sisar
Newbie
Hi all, I'm listening to a audio book on my iphone with the spotify app. I have a premium account. Now a few tracks from the album are greyed out and when I click on it, it says "song unavailable". ...
2017-09-15 2:41:29 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

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