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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232957 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114572 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129752 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Almost all songs deleted from library

Almost all my songs were randomly deleted from my library and undownloaded from offline play

Newbie

Almost all my songs were randomly deleted from my library and undownloaded from offline play

JayRizzo

Casual Listener

1264 Views

2 replies

0 likes

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New Update removed Swipe to Queue

Please bring this back... its one of the best features of the spotify UI

Newbie

Please bring this back... its one of the best features of the spotify UI 

user-removed

Not applicable

1283 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Your Top Songs 2016?

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn.

Newbie

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn. 

Maxim

Spotify Star

10883 Views

1 replies

1 likes

your top songs
your top songs 2016
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I can't see a PLAYLIST anymore when I use Spotify on CarPlay?

Hi - I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST?? Does anyone know if this is due to the update?? Anyway know how I can get back acces...

Newbie

Hi -   I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST??   Does anyone kno...

600 Views

0 replies

1 likes

  • 600 Views
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Local files playlist not appearing on iPhone

Hi all, Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, because the playlist appears on my desktop. Edit: I've tried ...

Regular

Hi all,   Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, b...

603 Views

0 replies

0 likes

iphone
local files
Mac
not appearing
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Reproduzir todas as musicas

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Regular

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Bittencourt

Spotify Star

32635 Views

23 replies

22 likes

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Starred tracks

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

Visitor

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

365 Views

0 replies

0 likes

  • 365 Views
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I can't log in with my facebook on my Iphone!

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop.When I try to log in with facebook it opens the facebook authentication of another person (I think it is the person who was the previour owner of my...

Newbie

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop. When I try to log in with facebook it opens the facebook authentication of another person (I th...

310 Views

0 replies

0 likes

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iPhone update

I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this?

Newbie

I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this? 

Maxim

Spotify Star

667 Views

1 replies

0 likes

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Sync music does not download anymore on one device

Hello Spotify City ! I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music quality to Very High on the iPad, and ever since the musics...

Casual Listener

Hello Spotify City !  I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music...

346 Views

0 replies

0 likes

  • 346 Views
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Spotify not syncing with Ford Sync

My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas?

Newbie

My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me t...

365 Views

0 replies

0 likes

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Does Spotify work well on old iPhones?

Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my phone, considering my playlist consists of 900 songs...

Visitor

Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my p...

Maxim

Spotify Star

862 Views

1 replies

0 likes

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  • 1 replies
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No download possible due to 3k files limitation

iOS Version 11.01 / 11.02Spotify version: 8.4.20.535 / premium / familyAvailable free memory on device ~40Gb Hi all,for some reason I can't download any additional files due to the limitation of 3k downloaded files.My acttions:checked number of files...

Casual Listener

iOS Version 11.01 / 11.02 Spotify version: 8.4.20.535 / premium / family Available free memory on device ~40Gb   Hi all, for some reason I can't download any additional files due to the lim...

469 Views

0 replies

0 likes

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My playlists some artists and albums have dissapeared.

All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!

Newbie

All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!

437 Views

0 replies

0 likes

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Solved!! iPad 1 app

Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 cannot use.

Newbie

Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 can...

Handpuppe

Casual Listener

47800 Views

37 replies

0 likes

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Spotify completely unable to connect to internet

So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however my iphone's spotify cant connect to internet at all...

Casual Listener

So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however ...

Darrendelfino

Casual Listener

654 Views

1 replies

0 likes

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automatic dowloands

I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but under albums they are?? Doesn't make sense..... Also how ...

Visitor

I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but u...

559 Views

0 replies

0 likes

  • 559 Views
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Songs Available on Desktop App Not Playing on Mobile (Premium User)

When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT local files. To provide an example songs by 'Illy',...

Newbie

When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT ...

463 Views

0 replies

2 likes

  • 463 Views
  • 0 replies
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Cant play music after losing Premium

I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I still can't play any music. I use an iPhone 6. I haven...

Casual Listener

I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I sti...

isabellawallace

Casual Listener

518 Views

1 replies

0 likes

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  • 1 replies
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Spotify playlist not shuffling or retaining shuffle setting.

Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the shuffle icon is no longer illuminated, and the playlist ...

Newbie

 Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the...

866 Views

0 replies

0 likes

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