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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238244 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119536 Views

118 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2735 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305708 Views

62 replies

16 likes

  • 305708 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131007 Views

19 replies

38 likes

  • 131007 Views
  • 19 replies
  • 38 likes

iOS 11 Car Control Stopped Working

Hi, Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine.My car is a Toyota Aygo. So far I've tried:1. Forgetting bluetooth device and...

Newbie

Hi,   Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine. My car is a Toy...

466 Views

0 replies

0 likes

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Einige Titel der Playlist werden auf Sonos nicht abgespielt

Wenn ich mein iPhone mit meiner Sonos verbunden habe werden eingie Titel nicht abgespielt. Ich bekomme dann folgende Fehlermeldung:"Tut uns leid! Dieser Inhalt kann nicht abgespielt werden, solange eine Verbindung zu einem anderen Gerät besteht."An w...

Casual Listener

Wenn ich mein iPhone mit meiner Sonos verbunden habe werden eingie Titel nicht abgespielt. Ich bekomme dann folgende Fehlermeldung: "Tut uns leid! Dieser Inhalt kann nicht abgespielt werden, solange...

ppeter

Casual Listener

1042 Views

1 replies

1 likes

  • 1042 Views
  • 1 replies
  • 1 likes

Downloaded songs don't appear on iPhone

I have downloaded a song onto my computer and iphone. The song is in my downlaod folder on my computer. It is also downloaded on the music app on my phone. The song plays on from the music app and from my computer. I proceeded to activate local files...

Newbie

I have downloaded a song onto my computer and iphone. The song is in my downlaod folder on my computer. It is also downloaded on the music app on my phone. The song plays on from the music app and fr...

494 Views

0 replies

0 likes

  • 494 Views
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Solved!! Impossible quitar modo aleatorio en app Iphone con cuenta Premium

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he tenido este problema.Mi targeta de crédito está act...

Casual Listener

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he ...

Silmusicgen

Casual Listener

50791 Views

29 replies

3 likes

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  • 29 replies
  • 3 likes

iOS 11.0.2 - Ford Sync 1.1

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync systems.

Newbie

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync ...

674 Views

0 replies

0 likes

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  • 0 replies
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How to install Spotify app on legacy product (e.g. iPhone 4)

Hi Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no solution.How to I install Spotify app into iPhone 4?? I know t...

Regular

Hi   Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no so...

Maxim

Spotify Star

1440 Views

1 replies

0 likes

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  • 1 replies
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Error 404 no iPhone

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

Newbie

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

337 Views

0 replies

0 likes

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Music stops and starts by shaking the iphone

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the most recent update so I'm not sure if it's the iph...

Newbie

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the...

1920 Views

0 replies

1 likes

  • 1920 Views
  • 0 replies
  • 1 likes

Solved!! difference between Radio and Stations?

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see "Stations" under "Your Music". In fact, it has the...

Gig Goer

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see...

taytay7721

Casual Listener

26006 Views

8 replies

5 likes

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  • 8 replies
  • 5 likes

Only saved songs from an album are displaying in the album

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the three I have saved. Any ideas?

Newbie

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify app uses 2GB of my storage with no songs downloaded offline?

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous.I've undownloaded all of my songs and when I check my storage it still says spotify is using 2GB of my storage. I've deleted the a...

Casual Listener

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous. I've undownloaded all of my songs and when I check my storage it still says s...

franco15

Casual Listener

5751 Views

2 replies

3 likes

  • 5751 Views
  • 2 replies
  • 3 likes

New full screen display during playback

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different. The album art was full screen and the functions were displayed differently. How can I make that my display from now on or is...

Newbie

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different.  The album art was full screen and the functions were displayed diff...

jayratch

Newbie

2906 Views

4 replies

12 likes

  • 2906 Views
  • 4 replies
  • 12 likes

App will not display songs or artist name

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using the app with head phones it won’t let me increase the...

Newbie

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using th...

601 Views

0 replies

4 likes

  • 601 Views
  • 0 replies
  • 4 likes

Almost all songs deleted from library

Almost all my songs were randomly deleted from my library and undownloaded from offline play

Newbie

Almost all my songs were randomly deleted from my library and undownloaded from offline play

JayRizzo

Casual Listener

1268 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

New Update removed Swipe to Queue

Please bring this back... its one of the best features of the spotify UI

Newbie

Please bring this back... its one of the best features of the spotify UI 

user-removed

Not applicable

1290 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Your Top Songs 2016?

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn.

Newbie

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn. 

Maxim

Spotify Star

10893 Views

1 replies

1 likes

your top songs
your top songs 2016
  • 10893 Views
  • 1 replies
  • 1 likes

I can't see a PLAYLIST anymore when I use Spotify on CarPlay?

Hi - I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST?? Does anyone know if this is due to the update?? Anyway know how I can get back acces...

Newbie

Hi -   I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST??   Does anyone kno...

603 Views

0 replies

1 likes

  • 603 Views
  • 0 replies
  • 1 likes

Local files playlist not appearing on iPhone

Hi all, Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, because the playlist appears on my desktop. Edit: I've tried ...

Regular

Hi all,   Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, b...

609 Views

0 replies

0 likes

iphone
local files
Mac
not appearing
  • 609 Views
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  • 0 likes