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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37228 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102772 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299200 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125885 Views

19 replies

38 likes

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My playlists some artists and albums have dissapeared.

All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!

Newbie

All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!

424 Views

0 replies

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Solved!! iPad 1 app

Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 cannot use.

Newbie

Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 can...

Handpuppe

Casual Listener

47308 Views

37 replies

0 likes

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Spotify completely unable to connect to internet

So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however my iphone's spotify cant connect to internet at all...

Casual Listener

So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however ...

Darrendelfino

Casual Listener

645 Views

1 replies

0 likes

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automatic dowloands

I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but under albums they are?? Doesn't make sense..... Also how ...

Visitor

I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but u...

553 Views

0 replies

0 likes

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Songs Available on Desktop App Not Playing on Mobile (Premium User)

When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT local files. To provide an example songs by 'Illy',...

Newbie

When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT ...

455 Views

0 replies

2 likes

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Cant play music after losing Premium

I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I still can't play any music. I use an iPhone 6. I haven...

Casual Listener

I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I sti...

isabellawallace

Casual Listener

511 Views

1 replies

0 likes

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Spotify playlist not shuffling or retaining shuffle setting.

Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the shuffle icon is no longer illuminated, and the playlist ...

Newbie

 Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the...

858 Views

0 replies

0 likes

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App tells me I'm "offline" (but I'm not!)

So, this is happening since maybe one month. Mostly when not connected to any wifi (but through my almost unlimited LTE plan), the Spotify App tells me, I'm offline. Restarting the App, the iPhone… nothing works. Just once in a while (I don't know wh...

Newbie

So, this is happening since maybe one month. Mostly when not connected to any wifi (but through my almost unlimited LTE plan), the Spotify App tells me, I'm offline. Restarting the App, the iPhone… n...

525 Views

0 replies

0 likes

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Spotify, Sonos Play 5 and iOS 11.0.2

I have a Sonos Play 5.I use my iPhone/iPad as music controller for Spotify. I do not use the Sonos app for playing music. When closing Spotify the music is still playing. I found out it’s not the buffer, but the musical control panel in iOS 11 which ...

Music Fan

I have a Sonos Play 5. I use my iPhone/iPad as music controller for Spotify. I do not use the Sonos app for playing music.   When closing Spotify the music is still playing. I found out it’s ...

592 Views

0 replies

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A Lot of Missing Music from Spotify

for the last several months i have been trying to look for music that's playing on SiriusXM and i cant seem to find it on spotify. I have been looking:White Noise by MNEK & Disclosure (XY Constant Remix)Vazilando by Shortly (Kryder & Eddie Thoneick R...

Newbie

for the last several months i have been trying to look for music that's playing on SiriusXM and i cant seem to find it on spotify.    I have been looking: White Noise by MNEK & Discl...

liquidchild101

Casual Listener

889 Views

3 replies

0 likes

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Paguei minha conta e continua free

Olá, já paguei pelo Spotify premium, foi debitado da minha conta, mas ainda estou com a versão free. Não houve mudança.

Newbie

Olá, já paguei pelo Spotify premium, foi debitado da minha conta, mas ainda estou com a versão free. Não houve mudança. 

366 Views

0 replies

0 likes

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Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind.

Spoiler (Highlight to read) Autoradio, usb, keine abspielbaren Dateien, Autoradio, usb, keine abspielbaren Dateien,Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind - über Bluetooth funktioniert es. Kennt jemand...

Newbie

 Autoradio, usb, keine abspielbaren Dateien, Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind - über Bluetooth funktioniert es. Kennt jemand eine Lösung?...

1379 Views

0 replies

0 likes

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Downloads not showing up in "downloads" section of library

My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads" section of my library. Yet if I know I downloaded ...

Newbie

My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads"...

lalabananas

Newbie

817 Views

1 replies

0 likes

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I don't have a SoundTouch 10...

... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'. Why? I see a soundtouch in my list of devices but I don't own one,,, it's become ...

Newbie

... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'.    Why?  I se...

333 Views

0 replies

0 likes

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"Offline" playlist on "Your library" is missing

Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have checked and my friends have an additional one: Offline. Why??? iPhone 6S...

Casual Listener

Hi all,   I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos".   I have...

410 Views

0 replies

0 likes

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[iPad] Music quality and volume normalisation

Hi there, I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've toggled the volume normalisation on but it doesn't seem to ...

Newbie

Hi there,   I've got this problem recently where songs streamed and downloaded from Spotify has different music quality which will result in different volume as I play them on a playlist. I've...

345 Views

0 replies

0 likes

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"Songs" Shuffle on iPhone

Hey everyone, I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my playlist are shuffled in until all the songs which aren't in the playlist are playe...

Newbie

Hey everyone,         I recently created a playlist containing about 70 songs, but when i go to shuffle play the default tab titled "Songs", none of the songs contained in my pl...

344 Views

0 replies

0 likes

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Horror ads

How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sleep and threw a fit like all night. Help.

Newbie

How can I change it to block out horror ads on my Spotify? My kid likes to listen to music at night and she is freaking terrified because some scary movie was advertised last night and she didn't sle...

avshvh

Newbie

4935 Views

2 replies

25 likes

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individual song pick on premium?

If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen to it like i can on desktops and pcs.

Newbie

If I get spotify premium am i able to choose any song i want? indiviually? like if i wanted to listen to for example don't stop believing glee cover im able to just press on the song and listen ...

kbrooksc

Community Legend

1039 Views

1 replies

0 likes

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Spotify won’t shuffle songs

My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next song will play in playlist order. I’ve googled a so...

Newbie

My iOS app won’t shuffle songs. There are no songs in my play queue. I’ve tried deleting and re-downloading the app, in addition to restarting my phone. I press the green shuffle icon, then the next ...

646 Views

0 replies

1 likes

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