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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247391 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132587 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3402 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310258 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133914 Views

19 replies

38 likes

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Album won't play

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens at all. Rarely if it begins to play the album it wi...

Newbie

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens ...

raxilia-running

Newbie

898 Views

3 replies

0 likes

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App sucks space

My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline.When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980MB.How can I stop the app from sucking space?

Newbie

My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline. When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980...

510 Views

0 replies

0 likes

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Can't sinc local files to phone

I've looked through forums and feel like I've tried everything.My phone and computer are on the same networkMy firewall isn't blocking spotify from interacting with devicesI've tried doing on a phone hotspot and regular networkI've restarted my phone...

Newbie

I've looked through forums and feel like I've tried everything. My phone and computer are on the same network My firewall isn't blocking spotify from interacting with devices I've tried doing on a...

393 Views

0 replies

0 likes

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Solved!! Cancel

I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again

Newbie

I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again 

jarredmorley

Roadie

594 Views

1 replies

0 likes

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  • 1 replies
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Background activity killing battery

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of this list, doing hours of background activity, even th...

Newbie

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of thi...

jarredmorley

Roadie

6024 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Iphone 7 version 10.3.3 music always stops after every advertisement

For the past week it just music suddenly stops after an advertisement whether on Bluetooth or y the phone itself. I have to play another playlist to start over then if an advertisement comes up it just freezes. TIA!

Newbie

For the past week it just music suddenly stops after an advertisement whether on Bluetooth or  y the phone itself. I have to play another playlist to start over then if an advertisement comes up...

493 Views

0 replies

1 likes

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Won’t connect to data on my iPhone

Ok so it works perfectly fine when I have WiFi but when I turn on my cellular data it stays on the connecting screen forever and it won’t load my music. I have T-Mobile and I’m given 2.5 gbs of fast data and after that it’s unlimited. I have an iPhon...

Newbie

Ok so it works perfectly fine when I have WiFi but when I turn on my cellular data it stays on the connecting screen forever and it won’t load my music. I have T-Mobile and I’m given 2.5 gbs of fast ...

514 Views

0 replies

0 likes

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Estalos no som

Meu iPhone esta apresentando estalos somente com o aplicativo do Spotify... isso está insuportável por favor me ajudem

Newbie

Meu iPhone esta apresentando estalos somente com o aplicativo do Spotify... isso está insuportável por favor me ajudem 

426 Views

0 replies

0 likes

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Superuser Contribution Music stops playing

Hi,I’ve recently purchased Spotify Premium and whenever I lock my phone or go off of the Spotify app, the music cuts out a couple of seconds later. I’ve looked at other people’s problems that are similar and none of them seem to work. I just need som...

Newbie

Hi, I’ve recently purchased Spotify Premium and whenever I lock my phone or go off of the Spotify app, the music cuts out a couple of seconds later. I’ve looked at other people’s problems that are s...

duris

Newbie

696 Views

2 replies

0 likes

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Recommend streamer that always works well with iOS Connect

I share a problem many people have posted on concerning Marantz streamers working with iPhone Connect intermittently, i.e., the Marantz streamer often does not appear in the list of available devices. I have other devices (Gramofon streamers, Polk Om...

Casual Listener

I share a problem many people have posted on concerning Marantz streamers working with iPhone Connect intermittently, i.e., the Marantz streamer often does not appear in the list of available de...

682 Views

0 replies

0 likes

Connect
iOS
streamer
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device not showing in device list

I have been using Spotify for some while to connect my 2 LG music flow speakers.This use to work, but it has stopped - I havent noticed to exact date this happend, its been so for a while.I have 2 identically H7 soundbars (with different names) both ...

Casual Listener

I have been using Spotify for some while to connect my 2 LG music flow speakers. This use to work, but it has stopped - I havent noticed to exact date this happend, its been so for a while. I ...

danprg

Newbie

1950 Views

3 replies

0 likes

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Solved!! Activation premium?

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what?please contact me on [email protected] thanks Petr...

Regular

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what? please contact me on petrbouskaik@s...

Luke

Community Legend

1368 Views

9 replies

0 likes

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Local Files not showing up on iphone

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone, it is empty. i have tried literally every trick o...

Newbie

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone...

380 Views

0 replies

0 likes

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Superuser Contribution Problema premiun

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y coloca la publicidad de pasarme a premiun

Newbie

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y co...

Ramirezvictor

Newbie

556 Views

2 replies

0 likes

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Subscribe to a specific artist on my Iphone

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a few hours the first time I did it.

Newbie

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a fe...

309 Views

0 replies

0 likes

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Solved!! Always stuck at 0:07s?

I don't know why, I got iPad and iPad Mini and iPhone. All of the devices are the same. Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few seconds then keep playing, but the most of times it just stuck there and doing ...

Gig Goer

I don't know why, I got iPad and iPad Mini and iPhone.   All of the devices are the same.   Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few second...

Killsting

Gig Goer

932 Views

4 replies

0 likes

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  • 4 replies
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Purchased Spotify but it still says I have a Free account

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account?

Newbie

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account? 

Bethany_Dawn

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
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Post iOS 11 update, while using headphones iPhone toggles from Spotify app to the music app

iPhone model: SEiOS: 11.0.3Spotify version: 8.4.22.515 I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tried using different headphones to no avail either. Any help much ...

Newbie

iPhone model: SE iOS: 11.0.3 Spotify version: 8.4.22.515   I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tri...

487 Views

0 replies

2 likes

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cant play my spotify on my car radio-

I got a new iphonr 7 and now i cant play my spotify on my radio 

Newbie

I got a new iphonr 7 and now i cant play my spotify on my radio  

Elena85

Casual Listener

450 Views

1 replies

2 likes

  • 450 Views
  • 1 replies
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Offline all the time

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is fine on the iPad and PC. I have tried reinstalling...

Newbie

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is...

Bethany_Dawn

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes